Reviews on Service & support

 
Service & support  
21st May, 2018
Finally get to flow!
"Thanks HOP for re-ship my item! Finally I can flow with my levistick. I m really loving it. Very beautiful stick and light. And not to forget, my pod poi finally get a new leash.. it s perfect!"
Finally get to flow!
, Malaysia  [Verified Buyer]
SILVER Member since Apr 2015

Service & support  
15th May, 2018
Led juggling balls.
"Ordered these online couldn't be happier. Arrived on time. Look great at night."
, New Zealand  [Verified Buyer]
BRONZE Member since Apr 2018

Service & support  
14th May, 2018
Pod Poi FTW
"Love my Pod Poi! Starting literally from scratch, I wanted certain things from my poi and these pod poi are everything! Being a beginner, I knew I would be messing up a lot and needed to know I wouldn t hurt myself. So I needed soft but strong poi. Also, I needed poi that would keep my attention as my skill improved. All the different modes ensure I will keep spinning for years to come!"
, USA  [Verified Buyer]
SILVER Member since Jan 2018

Service & support  
12th May, 2018
Thank you!
"Fantastic company! Goods were delivered fast and efficient all the way to France. Many thanks :)"
, France  [Verified Buyer]
SILVER Member since Apr 2018

Service & support  
10th May, 2018
In love with my pod poi!
"These are something I have been wanting for years and finally just bought them. It was the best investment idea! The battery life is amazing, the colours and different setting and so beautiful and they are not difficult to program and use once you go through it a few times. I also opted for the glow handles which are really nicely weighted and sit so comfortably in your hands. I'm so happy with this product, couldn't have made a better choice in price, quality or customer service! I had to speak with flow toys a few times about my order (things I did wrong not them!) and they were super helpful and quick at responding! Thanks flow toys for providing what I think are the best LED poi out there at the moment!"
, United Kingdom  [Verified Buyer]
SILVER Member since Apr 2018

Service & support  
10th May, 2018
Excellence!
"My 8 rings were delivered in safe package, product is well made and I am absolutely amazed by HomeOfPoi's customer service. I highly recommend ordering from this store! :)"
Excellence!
, Czech. Republic  [Verified Buyer]
SILVER Member since Apr 2018

Service & support  
10th May, 2018
Home of poi is the best!
"I love home of poi, they have an unbelievable selection of products and amazing resources for learning and creating. I highly reccomend this company, especially if you like to build your own props. Also their customer service is great and they always respond quickly!"
Home of poi is the best!
, USA  [Verified Buyer]
SILVER Member since Jan 2017

Service & support  
10th May, 2018
EXCELLENT CUSTOMER SERVICE
"Excellent customer service, and the fans are well made, sturdy and absolutely beautiful! I ordered a set of the small lotus fans, and they arrived a full week earlier than expected. One had minor damage from shipping, and the company fixed the situation immediately and was wonderful to work with. Very professional. Will def be ordering more items!!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2018

Service & support  
9th May, 2018
They feel so good!
"They're perfectly weighted and flow so well! I've been finding it hard to put them down, thank you homeofpoi :)"
, Australia  [Verified Buyer]
SILVER Member since Sep 2016

Service & support  
2nd May, 2018
Great value for the price!
"The pod pois i bought are so easy to easy. Great for practice and performance. The price is just right if you are still not ready to invest hundreds on other types of poi. Thank you!!!"
Great value for the price!
, USA  [Verified Buyer]
GOLD Member since Nov 2014

Service & support  
30th April, 2018
Great service
"The order went really well arrived in time with all correct things , the quality of my poi where very good and a good service :)"
, United Kingdom  [Verified Buyer]
SILVER Member since Apr 2018

Service & support  
30th April, 2018
Sock Poi
"I purchased the rainbow sock poi recently because it was something I was trying to learn before an auto accident which left me with neck and back injuries and I wanted to incorporate some fun aspect into my physical therapy. All of the practicing and stretching has been very good for my recovery and swinging poi has given me a hobby that I really enjoy. Being in recovery, I have been physically limited due to the nature of my injuries, but swinging poi has helped me become stronger physically and mentally and has had a significant impact on the speed of my recovery. Thanks to Poi I have something fun I can use to help me focus on getting back to 100 while learning something new!"
, USA  [Verified Buyer]
BRONZE Member since May 2017

Service & support  
30th April, 2018
Review
  [Verified Buyer]
BRONZE Member since Apr 2018

Service & support  
29th April, 2018
Lower prices, better shipping, more selection than Amazon
"Forget Amazon. Home of Poi is the only place to buy contact juggling balls. Prices were outrageous on Amazon compared to HoP. Shipping from NZ to US was super cheap and items arrived earlier than expected. They updated order status regularly, and were very quick to respond to emails. Would recommend HoP to anyone!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2018

Service & support  
26th April, 2018
Lumina led hoop
"I love the hoop its amazing, bright and beautiful colors and light patterns. Its better than i imagined."
Lumina led hoop
, USA  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
24th April, 2018
Fantastic
"Ordered some stuff for my 9 year old. She is happy as with it and the high quality surprised me, it's really sturdy gear. Postage was a little slow but that's more to do with Australia Post I'd think. When I rang and asked about it the bloke on the phone was really good and it was actually dropped to the door while I was on the phone to the company. Really happy with it."
, Australia  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
19th April, 2018
fantastic
"great products, easy to search a wide variety of circus and performance equipment. very smooth check out and delivery process."
, Australia  [Verified Buyer]
SILVER Member since Oct 2016

Service & support  
14th April, 2018
excellent service
"This arrived 5 days earlier than expected. Amazing considering I'm in the UK. It was quicker than some of my local purchases"
, United Kingdom  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
13th April, 2018
HOP
"I love you guys so much. Will always recommend you to anyone looking for any sort of flow product!"
, USA  [Verified Buyer]
SILVER Member since Feb 2017

Service & support  
11th April, 2018
Quick and smooth
"My order was promptly processed, simply the shipping to Germany took the time it took. All in all: Quick and smooth, thank you!"
, Germany  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
11th April, 2018
HoP is great
"Always the best customer service"
, USA  [Verified Buyer]
SILVER Member since Jan 2018

Service & support  
11th April, 2018
Great Service
"before I started my oder I gut great support from the team. Thx 4 that!"
, Germany  [Verified Buyer]
GOLD Member since Mar 2018

Service & support  
9th April, 2018
Good stuff, delivered fast
, New Zealand  [Verified Buyer]
BRONZE Member since Apr 2018

Service & support  
7th April, 2018
Best thing ever
"I had picked up poi from a cousin and he recommended this sight to me and it s where I found this it s an excellent start to a new beginning"
, USA  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
6th April, 2018
New Cushion Grip Tape
"While the original cushion grip tape was great, the new version is even better. With full width double sided tape (compared to about one third width adhesive tape already attached) there is less distortion or crimping and the full width of the cusion grip ensure that when it's on it stays on (and doesn't move). The double sided tape may take a little longer to apply, but it's worth the extra time. Only warning is to watch if you rotate the work on your legs while applying the double sided tape - but it's cheaper than waxing!"
, Australia  [Verified Buyer]
SILVER Member since Oct 2013

Service & support  
6th April, 2018
Good quality and quick delivery
"The staff is excellent quality and the delivery was much quicker than expected"
, USA  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
3rd April, 2018
Great service
"Great website with great customer service!"
, USA  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
3rd April, 2018
Replacement of one faulty glow poi - timely and free!
"I purchased a set of glow poi and they arrived by mail within 3 days. Oh joy! Except one was not working. Oh no! After going through the online advice options and very helpful emails from the manufacturers in USA, I asked the House of Poi in Christchurch for advice and they not only sent me a replacement part for free but also within the short time frame before I went to WOMAD in Taranaki. I was able to spin poi after dark at WOMAD and now only hit myself in the head sometimes. My family are impressed, my Year 9 form class are impressed and I was deeply impressed by the aroha and awhina shown by House of Poi. I have been unreservedly recommending their product, and their service, to everyone who comes up to me and asks - where did you get those - they are so cool! I have a long way to go on my spinning journey - but have had the best possible start. The shape and consistency of glow poi make it a fun, instead of a painful, learning curve. Mesmerising even with basic moves at night!"
, New Zealand  [Verified Buyer]
SILVER Member since Mar 2018

Service & support  
3rd April, 2018
Best Poi Co in the Whole World
"Fantastic product, delivered 3 days after order..the backup service is second to none.. buy from the Best."
, New Zealand  [Verified Buyer]
GOLD Member since Mar 2010

Service & support  
3rd April, 2018
incredible service
"i blinked twice and my flow toys arrived. insanely fast service!!! thanks tribe! :)"
, New Zealand  [Verified Buyer]
SILVER Member since Jan 2017