Latest Reviews for Service and support page 16
Ordered by Newest FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
2nd March, 2017
Service and support
Reliable and Fast
"Over the years I have ordered many items from HoP, from Fire to LED. The products always arrived in good condition, and often faster than expected. I appreciate that when I order from HoP that I can feel confident that the item will be of quality. The only negative contact I had with them was when I tried for a warranty/repair on a faulty light in one of my Flowlight sets, and they claimed they cold not find my order record."
Jill, USA. [Verified Buyer]
GOLD Member since Aug 2011
Service and support
Reliable and Fast
"Over the years I have ordered many items from HoP, from Fire to LED. The products always arrived in good condition, and often faster than expected. I appreciate that when I order from HoP that I can feel confident that the item will be of quality. The only negative contact I had with them was when I tried for a warranty/repair on a faulty light in one of my Flowlight sets, and they claimed they cold not find my order record."
Jill, USA. [Verified Buyer]
GOLD Member since Aug 2011
28th February, 2017
Service and support
Great service!
"All of my orders arrived in excellent condition, very well packaged and on time if not early. I have ordered from HoP three times now and have a had a fantastic experience each time! I also love the lessons section of the site!"
Fay Murphy, USA. [Verified Buyer]
SILVER Member since Dec 2016
Service and support
Great service!
"All of my orders arrived in excellent condition, very well packaged and on time if not early. I have ordered from HoP three times now and have a had a fantastic experience each time! I also love the lessons section of the site!"
Fay Murphy, USA. [Verified Buyer]
SILVER Member since Dec 2016
23rd February, 2017
Service and support
Home of poi
"I love the items I've ordered from poi , I have ordered many things and would recommend my friends order from them .. good quality as well"
Linda Dobnikar, USA. [Verified Buyer]
GOLD Member since Mar 2016
Service and support
Home of poi
"I love the items I've ordered from poi , I have ordered many things and would recommend my friends order from them .. good quality as well"
Linda Dobnikar, USA. [Verified Buyer]
GOLD Member since Mar 2016
22nd February, 2017
Service and support
Keeps me coming back
"Ever since I started ordering from Home of Poi I have never been disappointed with any of their products or customer service. Prices compliment their quality and shipping time is perfect. I can't wait to place my next order."
Megan Garcia, USA. [Verified Buyer]
GOLD Member since Dec 2015
Service and support
Keeps me coming back
"Ever since I started ordering from Home of Poi I have never been disappointed with any of their products or customer service. Prices compliment their quality and shipping time is perfect. I can't wait to place my next order."
Megan Garcia, USA. [Verified Buyer]
GOLD Member since Dec 2015
21st February, 2017
Service and support
Good service
"It was as good service as it always is, and also very quick. A plesure to buy here :)"
Irene Suarez, Spain. [Verified Buyer]
GOLD Member since Jun 2015
Service and support
Good service
"It was as good service as it always is, and also very quick. A plesure to buy here :)"
Irene Suarez, Spain. [Verified Buyer]
GOLD Member since Jun 2015
21st February, 2017
Service and support
Always happy with the service
"HOP is one of my favorite places to go for props, and amazing service. I love how on top of everything they are. Not to mention they are awesome and use their website to have tutorials! Way to be an awesome part of the community."
Sarah L Bolton, USA. [Verified Buyer]
SILVER Member since Dec 2016
Service and support
Always happy with the service
"HOP is one of my favorite places to go for props, and amazing service. I love how on top of everything they are. Not to mention they are awesome and use their website to have tutorials! Way to be an awesome part of the community."
Sarah L Bolton, USA. [Verified Buyer]
SILVER Member since Dec 2016
20th February, 2017
Service and support
Great service
"Items showed up on time and in perfect working condition."
Jay Lacombe, USA. [Verified Buyer]
BRONZE Member since Jan 2017
Service and support
Great service
"Items showed up on time and in perfect working condition."
Jay Lacombe, USA. [Verified Buyer]
BRONZE Member since Jan 2017
20th February, 2017
Service and support
Juggling Equipment
"Great Price. Fast Service. Good Quality!"
Lisa Irving, USA. [Verified Buyer]
GOLD Member since Feb 2014
Service and support
Juggling Equipment
"Great Price. Fast Service. Good Quality!"
Lisa Irving, USA. [Verified Buyer]
GOLD Member since Feb 2014
18th February, 2017
Service and support
Great Service
"Friendly staff who are always willing to try help solve any product issues you may have."
Sam Callon, New Zealand. [Verified Buyer]
GOLD Member since Nov 2013
Service and support
Great Service
"Friendly staff who are always willing to try help solve any product issues you may have."
Sam Callon, New Zealand. [Verified Buyer]
GOLD Member since Nov 2013
14th February, 2017
Service and support
Great place to order
"Prompt shipping items were exactly what I wanted and were advertised cant wait to order again!"
James Lavespere, USA. [Verified Buyer]
BRONZE Member since Dec 2016
Service and support
Great place to order
"Prompt shipping items were exactly what I wanted and were advertised cant wait to order again!"
James Lavespere, USA. [Verified Buyer]
BRONZE Member since Dec 2016
11th February, 2017
Service and support
Thank you
"Thank you so much for delivery in time and perfect condition!"
Anastasia Boltrushevich, India. [Verified Buyer]
SILVER Member since May 2014
Service and support
Thank you
"Thank you so much for delivery in time and perfect condition!"
Anastasia Boltrushevich, India. [Verified Buyer]
SILVER Member since May 2014
10th February, 2017
Service and support
Super Speedy Response and Resolution
"Super speedy response times and resolution. Home of poi truly make a quality product and always stand by their customers. I never shop anywhere else because I know I can rely on HOP for quality in products and customer service every time!"
Nora Mclennan, USA. [Verified Buyer]
SILVER Member since Jan 2017
Service and support
Super Speedy Response and Resolution
"Super speedy response times and resolution. Home of poi truly make a quality product and always stand by their customers. I never shop anywhere else because I know I can rely on HOP for quality in products and customer service every time!"
Nora Mclennan, USA. [Verified Buyer]
SILVER Member since Jan 2017
9th February, 2017
Service and support
Wicks,thread,needle
"Everything arrive before time.helpful information given. Packaged good."
Melissa Brinkley, USA. [Verified Buyer]
BRONZE Member since Jan 2017
Service and support
Wicks,thread,needle
"Everything arrive before time.helpful information given. Packaged good."
Melissa Brinkley, USA. [Verified Buyer]
BRONZE Member since Jan 2017
9th February, 2017
Service and support
Juggling supplies
"This company was great to order from. Fast delivery/ fullfillment response time."
Barbara, USA. [Verified Buyer]
BRONZE Member since Jan 2017
Service and support
Juggling supplies
"This company was great to order from. Fast delivery/ fullfillment response time."
Barbara, USA. [Verified Buyer]
BRONZE Member since Jan 2017
7th February, 2017
Service and support
Great
"I'm really impressed with Home of Poi's communication and service. My order arrived within days, and I knew what was happening every step of the way."
Bee, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2017
Service and support
Great
"I'm really impressed with Home of Poi's communication and service. My order arrived within days, and I knew what was happening every step of the way."
Bee, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2017
4th February, 2017
Service and support
Great service and support
"My order came in early, very cheap, fast, and efficient. Will buy all my poi needs through you guys :)"
Randall Andrews, USA. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Great service and support
"My order came in early, very cheap, fast, and efficient. Will buy all my poi needs through you guys :)"
Randall Andrews, USA. [Verified Buyer]
BRONZE Member since Nov 2016
3rd February, 2017
Service and support
Great service
"Very helpful staff, got lots of toys for me from the warehouse in the back to I could try things out."
Abra, New Zealand. [Verified Buyer]
SILVER Member since Feb 2014
Service and support
Great service
"Very helpful staff, got lots of toys for me from the warehouse in the back to I could try things out."
Abra, New Zealand. [Verified Buyer]
SILVER Member since Feb 2014
3rd February, 2017
Service and support
Nice and easy
"Gor the product fast and without any problems."
Valentin, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2017
Service and support
Nice and easy
"Gor the product fast and without any problems."
Valentin, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2017
2nd February, 2017
Service and support
Fantastic
"Great service"
Sharon O Brien, Ireland. [Verified Buyer]
GOLD Member since Sep 2014
Service and support
Fantastic
"Great service"
Sharon O Brien, Ireland. [Verified Buyer]
GOLD Member since Sep 2014
2nd February, 2017
Service and support
This company flows!!
"Transaction flowed super smooth not even a plane change. Package even arrived ahead of schedule.. Maybe one suggestion... Poi is an art form.. Maybe allow more options with the poi.. Give buyers a chance to really be creative. More Handle options, three inch fire cord between the swivel and the handle etc maybe even led handles on the fire?. Everyone is vary different with different styles i think if you explored with accessories more customers would be more likely to embrace your company. Seriously debating purchasing led poi. But i don't feel comfortable with your standard flow cord and finger handles. i kinda feel like im voting, with no clue if my idea will be heard. But i like feeling involved"
Jason Wilson, USA. [Verified Buyer]
SILVER Member since Jan 2017
Service and support
This company flows!!
"Transaction flowed super smooth not even a plane change. Package even arrived ahead of schedule.. Maybe one suggestion... Poi is an art form.. Maybe allow more options with the poi.. Give buyers a chance to really be creative. More Handle options, three inch fire cord between the swivel and the handle etc maybe even led handles on the fire?. Everyone is vary different with different styles i think if you explored with accessories more customers would be more likely to embrace your company. Seriously debating purchasing led poi. But i don't feel comfortable with your standard flow cord and finger handles. i kinda feel like im voting, with no clue if my idea will be heard. But i like feeling involved"
Jason Wilson, USA. [Verified Buyer]
SILVER Member since Jan 2017
1st February, 2017
Service and support
Very helpful
"Very quick to respond and helpful in answering my questions"
Heather Grace, USA. [Verified Buyer]
BRONZE Member since Dec 2016
Service and support
Very helpful
"Very quick to respond and helpful in answering my questions"
Heather Grace, USA. [Verified Buyer]
BRONZE Member since Dec 2016
29th January, 2017
Service and support
Fantastic products, service and delivery
"This is my second order with HoP. All products are as described and high quality. Ordering is easy, shipping costs are fair, items are packed and posted speedily and delivery is fast."
Amanda, Australia. [Verified Buyer]
SILVER Member since Nov 2016
Service and support
Fantastic products, service and delivery
"This is my second order with HoP. All products are as described and high quality. Ordering is easy, shipping costs are fair, items are packed and posted speedily and delivery is fast."
Amanda, Australia. [Verified Buyer]
SILVER Member since Nov 2016
27th January, 2017
Service and support
Best Contact Poi
"Best pair of poi yet!"
Daniel Alexander, USA. [Verified Buyer]
GOLD Member since May 2015
Service and support
Best Contact Poi
"Best pair of poi yet!"
Daniel Alexander, USA. [Verified Buyer]
GOLD Member since May 2015
26th January, 2017
Service and support
Customer Support Prompt Response
"Customer Support Prompt Response They response all my inquiries very fast and well explained. Detailed and Satisfied. Highly Recommended. Thank You."
Dennis Tangkay, Singapore. [Verified Buyer]
BRONZE Member since Jan 2017
Service and support
Customer Support Prompt Response
"Customer Support Prompt Response They response all my inquiries very fast and well explained. Detailed and Satisfied. Highly Recommended. Thank You."
Dennis Tangkay, Singapore. [Verified Buyer]
BRONZE Member since Jan 2017
26th January, 2017
Service and support
Diabolo X 2
"I went in to the Christchurch store to buy diabolos for my son and daughter. The staff there are very helpful and friendly. They spoke to myself and my children and gave them the option of colours and accessories and stick colours. They have a huge range of products and they are very honest and do not try to over sell or up sell. Great people. I have told all my friend's about home of poi!"
Ls, New Zealand. [Verified Buyer]
SILVER Member since Jan 2017
Service and support
Diabolo X 2
"I went in to the Christchurch store to buy diabolos for my son and daughter. The staff there are very helpful and friendly. They spoke to myself and my children and gave them the option of colours and accessories and stick colours. They have a huge range of products and they are very honest and do not try to over sell or up sell. Great people. I have told all my friend's about home of poi!"
Ls, New Zealand. [Verified Buyer]
SILVER Member since Jan 2017
26th January, 2017
Service and support
My HOME for all things POI
"I can always count on HoP for fast delivery and excellent product. Customer service is also very responsive and quick to act! Thanks as always!"
Danielle Thayer, USA. [Verified Buyer]
SILVER Member since Mar 2016
Service and support
My HOME for all things POI
"I can always count on HoP for fast delivery and excellent product. Customer service is also very responsive and quick to act! Thanks as always!"
Danielle Thayer, USA. [Verified Buyer]
SILVER Member since Mar 2016
25th January, 2017
Service and support
Supremely Satisfied!!
"I am Supremely Statisifed with my order! The Fire fans I purchased are works of art! They arrived rather quickly as well. Thanks House of Poi!"
Shawn Moretti, USA. [Verified Buyer]
BRONZE Member since Dec 2016
Service and support
Supremely Satisfied!!
"I am Supremely Statisifed with my order! The Fire fans I purchased are works of art! They arrived rather quickly as well. Thanks House of Poi!"
Shawn Moretti, USA. [Verified Buyer]
BRONZE Member since Dec 2016
25th January, 2017
Service and support
Fast and easy
"My service was vary fast and easy shipping only took 4days to reach my mailbox vary pleased"
Andrew Burcham, USA. [Verified Buyer]
BRONZE Member since Jan 2017
Service and support
Fast and easy
"My service was vary fast and easy shipping only took 4days to reach my mailbox vary pleased"
Andrew Burcham, USA. [Verified Buyer]
BRONZE Member since Jan 2017
25th January, 2017
Service and support
Review
"Quick shipping, careful packaging, and excellent products."
Kinga Rafacz, USA. [Verified Buyer]
BRONZE Member since Jan 2017
Service and support
Review
"Quick shipping, careful packaging, and excellent products."
Kinga Rafacz, USA. [Verified Buyer]
BRONZE Member since Jan 2017
24th January, 2017
Service and support
Fast service
"Fast and easy process. Highly recommended for no worries and hours of fun! :-)"
Mike, New Zealand. [Verified Buyer]
BRONZE Member since Dec 2016
Service and support
Fast service
"Fast and easy process. Highly recommended for no worries and hours of fun! :-)"
Mike, New Zealand. [Verified Buyer]
BRONZE Member since Dec 2016
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All prices converted to United States dollars using XE.com