Best Reviews for Service and support page 3
Ordered by Highest Rating FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
22nd October, 2019
Service and support
Diabolo string
"Great price and excellent service. I will certainly order from them again"
D_huai, Canada. [Verified Buyer]
BRONZE Member since Sep 2019
Service and support
Diabolo string
"Great price and excellent service. I will certainly order from them again"
D_huai, Canada. [Verified Buyer]
BRONZE Member since Sep 2019
16th October, 2019
Service and support
Rapidly exchange
"We recieved a rapidly exchange after we report a broken fan after the first use. Honestly, this is a very good service! Thank you very much. Top seller in my opinion!"
Mgstudi, Germany. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Rapidly exchange
"We recieved a rapidly exchange after we report a broken fan after the first use. Honestly, this is a very good service! Thank you very much. Top seller in my opinion!"
Mgstudi, Germany. [Verified Buyer]
SILVER Member since Aug 2019
14th October, 2019
Service and support
Great product
"I was very satisfied with how trippy that shit was."
Frank_viviano, USA. [Verified Buyer]
SILVER Member since Mar 2011
Service and support
Great product
"I was very satisfied with how trippy that shit was."
Frank_viviano, USA. [Verified Buyer]
SILVER Member since Mar 2011
8th October, 2019
Service and support
Poi knobs
"Everything was fine :) no problems with payment or delivery ."
Gleinkaa, Austria. [Verified Buyer]
BRONZE Member since Aug 2019
Service and support
Poi knobs
"Everything was fine :) no problems with payment or delivery ."
Gleinkaa, Austria. [Verified Buyer]
BRONZE Member since Aug 2019
2nd October, 2019
Service and support
Home of Poi is
"I couldn't be happier! I love the LED pro. I can spin for hours with incredible bright beautiful lights. I just get lost in the flow. Thank you Home of Poi! Also it got to me in California so incredibly fast. Honestly the videos are helpful for first burn. Will 10/10 purchase from here again. Very happy customer."
Ladybruin, USA. [Verified Buyer]
SILVER Member since Sep 2019
Service and support
Home of Poi is
"I couldn't be happier! I love the LED pro. I can spin for hours with incredible bright beautiful lights. I just get lost in the flow. Thank you Home of Poi! Also it got to me in California so incredibly fast. Honestly the videos are helpful for first burn. Will 10/10 purchase from here again. Very happy customer."
Ladybruin, USA. [Verified Buyer]
SILVER Member since Sep 2019
30th September, 2019
Service and support
Great products and service
"Products as advertised. Fast postage. Thanks"
Steph.pearce, New Zealand. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Great products and service
"Products as advertised. Fast postage. Thanks"
Steph.pearce, New Zealand. [Verified Buyer]
SILVER Member since Aug 2019
26th September, 2019
Service and support
Great company
"Great company, delivery was faster than expected."
Rishkintyre, USA. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Great company
"Great company, delivery was faster than expected."
Rishkintyre, USA. [Verified Buyer]
SILVER Member since Aug 2019
24th September, 2019
Service and support
Awesome company!
"I ordered some kevlar wick for my fire fans, they were delivered to Spain in an impressively super speedy time. I could see that the quality of the kevlar is excellent, unfortunately, I accidentally ordered the wrong size but Thanks to HOP's awesome friendly customer service I was kindly informed that I can send back my purchase without any problem. I am really pleased with the service and will be using them mant more times in the future for all my fire props and supplies. :)"
Beatrice Flowers, Spain. [Verified Buyer]
BRONZE Member since Aug 2019
Service and support
Awesome company!
"I ordered some kevlar wick for my fire fans, they were delivered to Spain in an impressively super speedy time. I could see that the quality of the kevlar is excellent, unfortunately, I accidentally ordered the wrong size but Thanks to HOP's awesome friendly customer service I was kindly informed that I can send back my purchase without any problem. I am really pleased with the service and will be using them mant more times in the future for all my fire props and supplies. :)"
Beatrice Flowers, Spain. [Verified Buyer]
BRONZE Member since Aug 2019
20th September, 2019
Service and support
Excellent Product
"Great quality, well made with perfect length and weight. Very happy"
Nessedwards, New Zealand. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Excellent Product
"Great quality, well made with perfect length and weight. Very happy"
Nessedwards, New Zealand. [Verified Buyer]
SILVER Member since Aug 2019
18th September, 2019
Service and support
happy camper
"all products are great, wicks were of high quality will definitely buy more"
Joshuaharasym, Canada. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
happy camper
"all products are great, wicks were of high quality will definitely buy more"
Joshuaharasym, Canada. [Verified Buyer]
SILVER Member since Aug 2019
10th September, 2019
Service and support
Happy customer
"I was very pleased with the service from House of Poi. Delivery was right on time, and the communication was great-as well as humorous! I'm enjoying the devil sticks, I haven't had any in so long. Thanks House of Poi!"
Kelly Kreager, Canada. [Verified Buyer]
BRONZE Member since Aug 2019
Service and support
Happy customer
"I was very pleased with the service from House of Poi. Delivery was right on time, and the communication was great-as well as humorous! I'm enjoying the devil sticks, I haven't had any in so long. Thanks House of Poi!"
Kelly Kreager, Canada. [Verified Buyer]
BRONZE Member since Aug 2019
10th September, 2019
Service and support
Very good
"Was recommended by a friend - was not disappointed. First fire poi and I am quite happy with them, quality is great and the price reasonable: the online resources are especially excellent. Seems like a company that cares, definitely recommend."
Rosslord2011, Canada. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Very good
"Was recommended by a friend - was not disappointed. First fire poi and I am quite happy with them, quality is great and the price reasonable: the online resources are especially excellent. Seems like a company that cares, definitely recommend."
Rosslord2011, Canada. [Verified Buyer]
SILVER Member since Aug 2019
4th September, 2019
Service and support
everything....wonderful! great customer service!
Templedancer, USA. [Verified Buyer]
SILVER Member since Jul 2019
Service and support
everything....wonderful! great customer service!
Templedancer, USA. [Verified Buyer]
SILVER Member since Jul 2019
4th September, 2019
Service and support
Excellent Customer Service!
"I had some questions and received prompt reply and great service processing our order - so appreciated!! We've had a great experience dealing with your company - thank you!!!"
Sarahandsquad, New Zealand. [Verified Buyer]
SILVER Member since Jul 2019
Service and support
Excellent Customer Service!
"I had some questions and received prompt reply and great service processing our order - so appreciated!! We've had a great experience dealing with your company - thank you!!!"
Sarahandsquad, New Zealand. [Verified Buyer]
SILVER Member since Jul 2019
2nd September, 2019
Service and support
Great products
"My fire poi were well made and the order was exactly what I thought I was getting at a good and fair price. Love the products, can't wait to spin them!"
Melissa, USA. [Verified Buyer]
SILVER Member since Jul 2019
Service and support
Great products
"My fire poi were well made and the order was exactly what I thought I was getting at a good and fair price. Love the products, can't wait to spin them!"
Melissa, USA. [Verified Buyer]
SILVER Member since Jul 2019
30th August, 2019
Service and support
Very fast service
"Excellent customer service! Items came early all the way from NZ! Good quality, will order from them again."
Kimbit88, Canada. [Verified Buyer]
BRONZE Member since Jul 2019
Service and support
Very fast service
"Excellent customer service! Items came early all the way from NZ! Good quality, will order from them again."
Kimbit88, Canada. [Verified Buyer]
BRONZE Member since Jul 2019
28th August, 2019
Service and support
Amazing service
"My first order was lost somehow, and they were VERY quick to send a replacement order. Thank you!"
Sara.c.wong, Canada. [Verified Buyer]
SILVER Member since Jun 2019
Service and support
Amazing service
"My first order was lost somehow, and they were VERY quick to send a replacement order. Thank you!"
Sara.c.wong, Canada. [Verified Buyer]
SILVER Member since Jun 2019
11th August, 2019
Service and support
My first set of real clubs
"Super motivated to practice now that I have a decent set of clubs. Very happy. Excellent service and speedy delivery. So proud to have home of poi a NZ company. I feel this may be my new obsession."
Kia-kaha, New Zealand. [Verified Buyer]
BRONZE Member since Aug 2019
Service and support
My first set of real clubs
"Super motivated to practice now that I have a decent set of clubs. Very happy. Excellent service and speedy delivery. So proud to have home of poi a NZ company. I feel this may be my new obsession."
Kia-kaha, New Zealand. [Verified Buyer]
BRONZE Member since Aug 2019
30th July, 2019
Service and support
new middle composite needed
"I had a slight issue with how the bar was connecting to the outside piece , i emailed the home of poi team with pictures, within 24hrs they had sent me a new part free of charge no questions asked , am very impressed with their customer support. Thanks Ben"
Stokedben, Netherlands. [Verified Buyer]
SILVER Member since Jan 2019
Service and support
new middle composite needed
"I had a slight issue with how the bar was connecting to the outside piece , i emailed the home of poi team with pictures, within 24hrs they had sent me a new part free of charge no questions asked , am very impressed with their customer support. Thanks Ben"
Stokedben, Netherlands. [Verified Buyer]
SILVER Member since Jan 2019
30th July, 2019
Service and support
Order
"Took a lil while but worth it"
Gexo3000, USA. [Verified Buyer]
SILVER Member since Jun 2019
Service and support
Order
"Took a lil while but worth it"
Gexo3000, USA. [Verified Buyer]
SILVER Member since Jun 2019
25th July, 2019
Service and support
Home of Poi
"Well made products. Arrived quickly. Very reasonable prices. Good costumer service."
Colleen_mccown, USA. [Verified Buyer]
SILVER Member since Mar 2008
Service and support
Home of Poi
"Well made products. Arrived quickly. Very reasonable prices. Good costumer service."
Colleen_mccown, USA. [Verified Buyer]
SILVER Member since Mar 2008
25th July, 2019
Service and support
Great
"Works perfectly and it was exactly what I wanted. Thanks Guys!"
Retaja07, USA. [Verified Buyer]
SILVER Member since Jun 2019
Service and support
Great
"Works perfectly and it was exactly what I wanted. Thanks Guys!"
Retaja07, USA. [Verified Buyer]
SILVER Member since Jun 2019
21st July, 2019
Service and support
Nice.. Thanks
"I have received items Thanks a lot"
Thithon Rashyd, Maldives. [Verified Buyer]
SILVER Member since Dec 2018
Service and support
Nice.. Thanks
"I have received items Thanks a lot"
Thithon Rashyd, Maldives. [Verified Buyer]
SILVER Member since Dec 2018
7th June, 2019
Service and support
Contact juggling props
"Have been shopping here many years! They never disappoint. Top notch gear!"
Kaz_1994, USA. [Verified Buyer]
SILVER Member since Apr 2014
Service and support
Contact juggling props
"Have been shopping here many years! They never disappoint. Top notch gear!"
Kaz_1994, USA. [Verified Buyer]
SILVER Member since Apr 2014
22nd May, 2019
Service and support
Great.
"Thanks for the speedy service and we look forward to using our New toys... I would recommend Home Of Poi to every single one out there."
Dylan.koekemoer94, Vietnam. [Verified Buyer]
GOLD Member since May 2019
Service and support
Great.
"Thanks for the speedy service and we look forward to using our New toys... I would recommend Home Of Poi to every single one out there."
Dylan.koekemoer94, Vietnam. [Verified Buyer]
GOLD Member since May 2019
9th May, 2019
Service and support
Amazing service
"Home of Poi are great. Fast, great range of product, super helpful. Can't say enough really!"
Lm, New Zealand. [Verified Buyer]
BRONZE Member since Apr 2019
Service and support
Amazing service
"Home of Poi are great. Fast, great range of product, super helpful. Can't say enough really!"
Lm, New Zealand. [Verified Buyer]
BRONZE Member since Apr 2019
6th May, 2019
Service and support
Super fast response time and painless resolution
"Y'all are amazing, thank you!"
Davis.paulv, USA. [Verified Buyer]
GOLD Member since Mar 2019
Service and support
Super fast response time and painless resolution
"Y'all are amazing, thank you!"
Davis.paulv, USA. [Verified Buyer]
GOLD Member since Mar 2019
26th April, 2019
Service and support
Fire Whips
"Some time ago I purchased a matching set of fire whips from Home of Poi. The whips are very well constructed. I highly recommend this being your primary source for your fire tool needs."
Jerry Spiritlancer, USA. [Verified Buyer]
SILVER Member since Jul 2018
Service and support
Fire Whips
"Some time ago I purchased a matching set of fire whips from Home of Poi. The whips are very well constructed. I highly recommend this being your primary source for your fire tool needs."
Jerry Spiritlancer, USA. [Verified Buyer]
SILVER Member since Jul 2018
25th April, 2019
Service and support
Problem Solved!
"Had a problem with the connecting piece of the travel staff I ordered, a replacement piece was sent out promptly with minimal fuss and arrived quickly, great service!"
Alex-by, United Kingdom. [Verified Buyer]
SILVER Member since Mar 2019
Service and support
Problem Solved!
"Had a problem with the connecting piece of the travel staff I ordered, a replacement piece was sent out promptly with minimal fuss and arrived quickly, great service!"
Alex-by, United Kingdom. [Verified Buyer]
SILVER Member since Mar 2019
17th April, 2019
Service and support
Very Happy
"My fans arrived in good time with beautiful packaging. They are excellent quality and I am really benefiting from the online how to videos Home of Poi provides. I will definitely be ordering from them again."
Shannon.msoules, Canada. [Verified Buyer]
SILVER Member since Mar 2019
Service and support
Very Happy
"My fans arrived in good time with beautiful packaging. They are excellent quality and I am really benefiting from the online how to videos Home of Poi provides. I will definitely be ordering from them again."
Shannon.msoules, Canada. [Verified Buyer]
SILVER Member since Mar 2019
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All prices converted to United States dollars using XE.com