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Here are some reviews of service and support from our customers.
6th February, 2022Delivery estimated time."The delivery takes time. You should not put estimated delivery for 7 business day if the delivery will take more than a month. I paid too much for the delivery i thought it was fast!" Emelyn
, Philippines. [Verified Buyer]PLATINUM Member since Apr 2012
Reply from Home of Poi: "Sorry about the delay in getting your goods. Occasionally in some areas, Covid delays can slow down the expected delivery times. This unfortunately is out of our control."
25th January, 2022Home of Poi"Everything went smooth from shipping to delivery. Great service" Borrow
, USA. [Verified Buyer]SILVER Member since Dec 2021
22nd January, 2022Excellent customer service"Unfortunately, due to the state of the madness of the world we are living in I wasn t able to receive my online order!!! My emails were all answered quickly and my refund happened instantly!!! So I will definitely be buying from this company again and I am grateful to have been treated with so much respect" Janelle
, Australia. [Verified Buyer]BRONZE Member since Nov 2021
20th November, 2021Extremely disappointed."Utterly disappointed in the way things have been handled when ordering from them this time. I understand COVID is making things difficult for everyone, but honestly in this case it s no excuse at all." Jessp
, Australia. [Verified Buyer]SILVER Member since Oct 2021
Reply from Home of Poi: "Unfortunately Australia is refusing to take any postal items sent from the USA, so we could not ship to this customer. We are now using a different freight carrier now."
19th April, 2021Fire Snake Poi"Great High end quality professional grade service" Ericarreol
, USA. [Verified Buyer]BRONZE Member since Jan 2018