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Forums > Help! > Erm...am I reading this right?

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UCOF
UCOF

Carpal \'Tunnel

Member Since: 17th Apr 2002
Total posts: 15414
Posted:I got this email from bt the other day..

are they doing what I think they are doing....but for free?

confused

"Dear Mr UCOF,

We're always looking for ways to offer BT Yahoo! Broadband customers the best possible service, and that's why we're busy upgrading your line to 2Mb. That's twice your current speed. You will be pleased to know that, as a BT Yahoo! Broadband 1Mb customer, you'll receive this upgrade first. In addition, we're reducing your price for three months, giving you even better value.

You don't have to do a thing
Rest assured, this upgrade is at no extra cost to you and it requires no extra equipment. It will happen sometime between 17th February and 9th March 2005.

Most upgrades will take place automatically - you won't need to do anything and there will be no need for an engineer to visit. On the actual day of the upgrade, you may experience a short loss of service - this should be less than 30 minutes. In the unlikely event that your line cannot support 2Mb, we'll let you know as soon as possible.

Not a penny more
We're reducing the cost of your BT Yahoo! Broadband service by 2.99 a month (from 29.99* down to 27.00*) for three months from February or March - depending on your billing date.
You'll keep your 30GB (gigabyte) monthly usage allowance with your new 2Mb service. 30GB usage is more than enough for the vast majority of customers. For example, you can send and receive about 500 photos and watch 6 hours of video downloaded from the web each week."


umm



Sym
Sym

Geek-enviro-hippy priest
Location: Diss, Norfolk
Member Since: 28th Sep 2004
Total posts: 1858
Posted:Yes, thats all ok. I've just been upgraded too (although I'm not on BT)

It's to do with a mass price lowering going on, not sure why though, but it's notmal.

Yay though!


There's too many home fires burning and not enough trees


Dunc
Dunc

playing the days away
Location: The Middle lands
Member Since: 19th Aug 2003
Total posts: 7263
Posted:Same happenned to me about a 2years ago going from 1/2meg to 1 1/2 meg Telewest. Twas just keeping you upto date and preventing you from going elsewhere for less money. Note that this doesn't happen on AOL! I was watching their upgrade advert the other day and noticed the faintest small print that said it wasn't applicable to current customers! Robbing gits!

Let's relight this forum ubblove


Zauberdach
Zauberdach

Sometimes sword wofter
Location: Edinburgh
Member Since: 10th Mar 2005
Total posts: 199
Posted:aparently they are all going to focus upon providing services through the web, like SkyPe and stuff. So it's in their best interests to have lots of people with really good web connections.

IMPORTANT: Any views or opinions are solely those of the author and do not necessarily represent those of a sane person.

"just get the f**k on with it and make me the anti-christ already!"


spritie
spritie

Pooh-Bah
Location: Galveston, TX
Member Since: 9th Sep 2001
Total posts: 2014
Posted:It sounds to me like the fees will be increased at the end of a three month period though.


Sir_Sheep
Sir_Sheep

old hand
Location: Chester, UK
Member Since: 1st Mar 2003
Total posts: 725
Posted:Its cause BT wholesale have changed their pricing structure, it's now totally about bandwidth usage than speed of connection. Thus it costs an ISP no more to offer 20Gb a month at 512k than it does for 20Gb at 8mb.

So, just because iot's faster it doesn't mean you can download more smile


Spoiling Christmas for small children since 2003.


Dunc
Dunc

playing the days away
Location: The Middle lands
Member Since: 19th Aug 2003
Total posts: 7263
Posted:go with Telewest wink No usage limits, beautiful connection without any problems, customer service not in india and actually very helpful, have often hit 1.8meg on bandwidth tests on a 1.5meg line biggrin

Let's relight this forum ubblove