Your personal information you provide will be transfered and stored as encrypted data.
You have the ability to update and remove your personal information.
You consent to our cookies if you continue to use this website.
Allow cookies for
Necessary Cookies Necessary Cookies cannot be unchecked, because they are necessary for our website to function properly. They store your language, currency, shopping cart and login credentials.
Analytics Cookies We use google.com analytics and bing.com to monitor site usage and page statistics to help us improve our website. You may turn this on or off using the tick boxes above.
Marketing Cookies Marketing Cookies do track personal data. Google and Bing monitor your page views and purchases for use in advertising and re-marketing on other websites. You may turn this on or off using the tick boxes above.
Social Cookies These 3rd Party Cookies do track personal data. This allows Facebook, Twitter and Pinterest integration. eg. shows the Facebook 'LIKE' button. They will however be able to view what you do on our website. You may turn this on or off using the tick boxes above.
Covid-19 Update: Our warehouses are now operational and shipping goods. Place your order today!
4 Jul: We confirm there are many COVID-19 delays happening, reduced flights and lack of space on planes for all delivery methods which are causing major delays in some countries. They are currently unable to give us any idea of a delivery time at this point. It is however a high priority for all countries to get this resolved.
What can I help you with? Search our large database of answers, guides, advice and tools. Get our help now, without waiting for us to get back to you.
2. Enquiry Forms
If you do not get a copy of the enquiry then you will most likely not receive our reply either. Please check your 'Junk' and 'Deleted' email folders and SPAM filters within your email client. If you still can not find any emails from us and you are a member then to go View copies of our emails.
Our New Zealand Support Centre is currently closed on Sunday. We're open from 08.00am to 04.00pm, Monday to Friday (Current time in New Zealand is 05:45:43 AM Sunday 05th of July) Email: support (at) homeofpoi (dot) com
6. Factory Sales
All orders should be made on our website. We are primarily an online order warehouse/despatch location and we do not have an actual physical shop available to the public. Most products are custom made for online orders within our strict manufacturing and packaging schedules.
Visitors: Regarding Covid-19, to protect our staff we have temporarily closed our facility and shop area to Visitors. All orders are to be made online.
7. Our postal address
Payments or correspondence can be posted to (postal address). Home of Poi Ltd PO Box 6271 Christchurch, 8442 New Zealand
Product returns or samples can be shipped to (street/courier address): Home of Poi Ltd 36A Sonter Road Christchurch, 8042 New Zealand