Forums > Help! > is this normal?

Posted: 21st Apr 2011
No, they're not supposed to be black - they're translucent white, pretty much the same as the ones in the flowtoys pic here:

https://www.flowtoys.com/product.php?productid=72&cat=54&page=1

Where did you get them? If you bought them directly from flowtoys I'd be very surprised, if someone else is selling defective ones flowtoys would probably like to know.

Flowtoys will often give a 50% credit on defective stuff, I don't know what happens if you bought them from someone else.

I suggest you email

info@flowtoys.com

attaching a photo if you can and ask them about it.

Posted: 21st Apr 2011
They do go yellowish with time, but this has not affected light output. At least, this is my experience.

'We're all mad here. I'm mad, you're mad." [said the Cat.]
"How do you know I'm mad?" said Alice.
"You must be," said the Cat, "Or you wouldn't have come here."
- Lewis Carroll, Alice's Adventures In Wonderland

Posted: 21st Apr 2011
been using crystals since they came out, a slight yellowing after time, defo not black contact flowtoys with a picture methinks

even chuck norris can't pin you down if your on fire

Posted: 22nd Apr 2011
my flow were gifts i was so happy to get em i didnt even think about the color of the cases till me friend told me his were clear and showed me and ever since its wondered me oh and thank all of you this helped "YES OH MY GOD!" -skrillex
EDITED_BY: skrillex (1303458738)