5 Star Reviews for Service and support page 14
Currently only showing 5 Star reviewsNewest FirstHighest Rating FirstLowest Rating First
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4th May, 2017
Service and support
Handy tech to know
"Speedy delivery, easy to use website great variety and good prices . One technical thing handy for home of poi to know in the future: The only problem I had was items could not be deleted from order using the phone ( little cross next to items to enable this were not there on smart phone?) but when I switched over to the computer they were??"
Christy, Australia. [Verified Buyer]
BRONZE Member since Apr 2017
Service and support
Handy tech to know
"Speedy delivery, easy to use website great variety and good prices . One technical thing handy for home of poi to know in the future: The only problem I had was items could not be deleted from order using the phone ( little cross next to items to enable this were not there on smart phone?) but when I switched over to the computer they were??"
Christy, Australia. [Verified Buyer]
BRONZE Member since Apr 2017
2nd May, 2017
Service and support
Awesome as always!
"Customer Service can't be beat and orders always come earlier than predicted. Thanks again!"
Jessica Cowans, USA. [Verified Buyer]
GOLD Member since Nov 2013
Service and support
Awesome as always!
"Customer Service can't be beat and orders always come earlier than predicted. Thanks again!"
Jessica Cowans, USA. [Verified Buyer]
GOLD Member since Nov 2013
1st May, 2017
Service and support
Solid stuff
"Great quality materials, at a good price. Will be ording from here again. Thanks Home of Poi"
Denn Golland, USA. [Verified Buyer]
BRONZE Member since Apr 2017
Service and support
Solid stuff
"Great quality materials, at a good price. Will be ording from here again. Thanks Home of Poi"
Denn Golland, USA. [Verified Buyer]
BRONZE Member since Apr 2017
1st May, 2017
Service and support
Great customer service
"I ordered a product from this company kind of late for when I needed it to arrive. Emailed them and let them know it and got a very quick response. It showed up way earlier than expected and made for the perfect birthday gift. I'm glad to have found this company, and had such great service."
Valeri B, USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
Great customer service
"I ordered a product from this company kind of late for when I needed it to arrive. Emailed them and let them know it and got a very quick response. It showed up way earlier than expected and made for the perfect birthday gift. I'm glad to have found this company, and had such great service."
Valeri B, USA. [Verified Buyer]
BRONZE Member since Mar 2017
28th April, 2017
Service and support
Great service!
Matthew Young, USA. [Verified Buyer]
SILVER Member since Jun 2016
Service and support
Great service!
Matthew Young, USA. [Verified Buyer]
SILVER Member since Jun 2016
27th April, 2017
Service and support
Excellent customer service
"As always, brilliant customer service, fast response to my question and accurate information, thanks team at HOP!"
Suzi, New Zealand. [Verified Buyer]
GOLD Member since Apr 2010
Service and support
Excellent customer service
"As always, brilliant customer service, fast response to my question and accurate information, thanks team at HOP!"
Suzi, New Zealand. [Verified Buyer]
GOLD Member since Apr 2010
26th April, 2017
Service and support
Great service - slow delivery.
"Great price, great service, but delivery to the US took a few weeks."
Ruby, USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
Great service - slow delivery.
"Great price, great service, but delivery to the US took a few weeks."
Ruby, USA. [Verified Buyer]
BRONZE Member since Mar 2017
24th April, 2017
Service and support
GREAT SERVICE AND PRODUCTS
"Arrived a couple days earlier than expected. The pendulum poi is amazing and weighted perfect. I bring them with me just about everywhere, including to school to get wild in between classes. The fire set i ordered is amazing, large flames and came with great safety instructions and seeing how i'm a beginner I really appreciated that."
Alexander Caruso, USA. [Verified Buyer]
SILVER Member since Apr 2017
Service and support
GREAT SERVICE AND PRODUCTS
"Arrived a couple days earlier than expected. The pendulum poi is amazing and weighted perfect. I bring them with me just about everywhere, including to school to get wild in between classes. The fire set i ordered is amazing, large flames and came with great safety instructions and seeing how i'm a beginner I really appreciated that."
Alexander Caruso, USA. [Verified Buyer]
SILVER Member since Apr 2017
23rd April, 2017
Service and support
I love it.
"It is exactly like described. Arrived quickly."
Tabitha, Canada. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
I love it.
"It is exactly like described. Arrived quickly."
Tabitha, Canada. [Verified Buyer]
BRONZE Member since Mar 2017
20th April, 2017
Service and support
First order
"Everything arrived on time and in perfect condition. Incredibly pleased"
Andrea Erl, Canada. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
First order
"Everything arrived on time and in perfect condition. Incredibly pleased"
Andrea Erl, Canada. [Verified Buyer]
BRONZE Member since Mar 2017
19th April, 2017
Service and support
First Purchase
"Package came as purchased. Content felt safe within parcel. Arrived 16 days from purchase. No problems had, no communication needed."
Derek Fabiani, Canada. [Verified Buyer]
BRONZE Member since Apr 2017
Service and support
First Purchase
"Package came as purchased. Content felt safe within parcel. Arrived 16 days from purchase. No problems had, no communication needed."
Derek Fabiani, Canada. [Verified Buyer]
BRONZE Member since Apr 2017
17th April, 2017
Service and support
great online store
"great online store with best choice of fire and juggling staff"
Zoran Zlatkovski, Germany. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
great online store
"great online store with best choice of fire and juggling staff"
Zoran Zlatkovski, Germany. [Verified Buyer]
BRONZE Member since Mar 2017
14th April, 2017
Service and support
great
"good service and fast"
Nickolaus Mcclanahan, USA. [Verified Buyer]
SILVER Member since Mar 2017
Service and support
great
"good service and fast"
Nickolaus Mcclanahan, USA. [Verified Buyer]
SILVER Member since Mar 2017
14th April, 2017
Service and support
HOP
"Hop has a great costumor service and the delivery is mostly very fast! I recommend this website to anyone who's into flow toys haha."
Naomi Wolsink, Netherlands. [Verified Buyer]
SILVER Member since Jul 2016
Service and support
HOP
"Hop has a great costumor service and the delivery is mostly very fast! I recommend this website to anyone who's into flow toys haha."
Naomi Wolsink, Netherlands. [Verified Buyer]
SILVER Member since Jul 2016
14th April, 2017
Service and support
Very good!
"Fast delivery, clear instructions, and good support. Sometimes, we don't know how everything will go when we make international orders, but I found this company very trustable after making several orders."
Bellvoile, Japan. [Verified Buyer]
SILVER Member since Mar 2017
Service and support
Very good!
"Fast delivery, clear instructions, and good support. Sometimes, we don't know how everything will go when we make international orders, but I found this company very trustable after making several orders."
Bellvoile, Japan. [Verified Buyer]
SILVER Member since Mar 2017
13th April, 2017
Service and support
Fast shipping! Great products!
"Always a great customer interaction with HOP. Love the merch!"
Jessica Belmonte, USA. [Verified Buyer]
SILVER Member since Mar 2016
Service and support
Fast shipping! Great products!
"Always a great customer interaction with HOP. Love the merch!"
Jessica Belmonte, USA. [Verified Buyer]
SILVER Member since Mar 2016
13th April, 2017
Service and support
Replacing led balls
"I had really amazing service when i recieved a defective product once out of many purchases from HoP"
Harry Willoughby, USA. [Verified Buyer]
SILVER Member since Nov 2016
Service and support
Replacing led balls
"I had really amazing service when i recieved a defective product once out of many purchases from HoP"
Harry Willoughby, USA. [Verified Buyer]
SILVER Member since Nov 2016
12th April, 2017
Service and support
:-D
"Great service and fast shipping considering the distance, couldn't be happier!"
Mark Weinhold, USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
:-D
"Great service and fast shipping considering the distance, couldn't be happier!"
Mark Weinhold, USA. [Verified Buyer]
BRONZE Member since Mar 2017
12th April, 2017
Service and support
Service was great
"Service reply was great, and they replied within a timely manner with an answer to my question about the project"
Austin, USA. [Verified Buyer]
SILVER Member since Mar 2015
Service and support
Service was great
"Service reply was great, and they replied within a timely manner with an answer to my question about the project"
Austin, USA. [Verified Buyer]
SILVER Member since Mar 2015
11th April, 2017
Service and support
Fantastic Poi
"I have three pairs of poi from the site and I love them all. They feel amazing and flow smoothly."
Nathan, USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
Fantastic Poi
"I have three pairs of poi from the site and I love them all. They feel amazing and flow smoothly."
Nathan, USA. [Verified Buyer]
BRONZE Member since Mar 2017
10th April, 2017
Service and support
Good support
"Like always, very good support. Thank you!"
Daniel, Germany. [Verified Buyer]
SILVER Member since May 2010
Service and support
Good support
"Like always, very good support. Thank you!"
Daniel, Germany. [Verified Buyer]
SILVER Member since May 2010
10th April, 2017
Service and support
Couldn't be happier!
"Love these guys! Great products, great service."
John Kalpakidis, Australia. [Verified Buyer]
BRONZE Member since Jun 2015
Service and support
Couldn't be happier!
"Love these guys! Great products, great service."
John Kalpakidis, Australia. [Verified Buyer]
BRONZE Member since Jun 2015
8th April, 2017
Service and support
great selection of poi
"hey jugglingfriends, i feel like a child again. because of home of poi, i got playful again. thank you for your great selection of poi. lovely greeting"
Julia Gaude, Germany. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
great selection of poi
"hey jugglingfriends, i feel like a child again. because of home of poi, i got playful again. thank you for your great selection of poi. lovely greeting"
Julia Gaude, Germany. [Verified Buyer]
BRONZE Member since Mar 2017
7th April, 2017
Service and support
Awesome support and customer service
"After having the first set of LED glowballs lost in the mail, I received a super quick response in getting insurance sorted and having another set sent out. These arrived within a week or so! Perfect, thanks guys!"
Edward Gibson, Australia. [Verified Buyer]
BRONZE Member since Feb 2017
Service and support
Awesome support and customer service
"After having the first set of LED glowballs lost in the mail, I received a super quick response in getting insurance sorted and having another set sent out. These arrived within a week or so! Perfect, thanks guys!"
Edward Gibson, Australia. [Verified Buyer]
BRONZE Member since Feb 2017
31st March, 2017
Service and support
Fast delivery and great products
"I love home of poi! They have such great quality products at a great price, and always have terrific customer service. When I had a question about a product, I recieved a reply the next day. Shipping to the US is estimated to be 2 weeks, but mine came sooner! The products were also shipped the day after I placed my order. Great products and great company!"
Marissa R., USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
Fast delivery and great products
"I love home of poi! They have such great quality products at a great price, and always have terrific customer service. When I had a question about a product, I recieved a reply the next day. Shipping to the US is estimated to be 2 weeks, but mine came sooner! The products were also shipped the day after I placed my order. Great products and great company!"
Marissa R., USA. [Verified Buyer]
BRONZE Member since Mar 2017
30th March, 2017
Service and support
good
"Ok perfect"
Alexandre Schohn, New Zealand. [Verified Buyer]
SILVER Member since Mar 2015
Service and support
good
"Ok perfect"
Alexandre Schohn, New Zealand. [Verified Buyer]
SILVER Member since Mar 2015
28th March, 2017
Service and support
Good
"Didnt really have a problem bc i havnt talked to anyone"
Benjamin Cooper, USA. [Verified Buyer]
SILVER Member since May 2013
Service and support
Good
"Didnt really have a problem bc i havnt talked to anyone"
Benjamin Cooper, USA. [Verified Buyer]
SILVER Member since May 2013
28th March, 2017
Service and support
Awesome vendor!
"Great prices and everything I've ordered I've loved. Shipping to about a week to mid-east USA so not bad at all. Overall I would definitely recommend this place especially for contact poi parts :)"
Jared, USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
Awesome vendor!
"Great prices and everything I've ordered I've loved. Shipping to about a week to mid-east USA so not bad at all. Overall I would definitely recommend this place especially for contact poi parts :)"
Jared, USA. [Verified Buyer]
BRONZE Member since Mar 2017
28th March, 2017
Service and support
AWesome service and support
"Thankyou for following up on my order and for giving me the oppurtunity to win $100 gift certificate to spend on future orders . cheers"
Mellissa Bishop, Australia. [Verified Buyer]
SILVER Member since Feb 2017
Service and support
AWesome service and support
"Thankyou for following up on my order and for giving me the oppurtunity to win $100 gift certificate to spend on future orders . cheers"
Mellissa Bishop, Australia. [Verified Buyer]
SILVER Member since Feb 2017
27th March, 2017
Service and support
Amazing Merchandise!
"This was a birthday present for my daughter who just turned 20. I got her a set of Poi Balls and Fire Poi spinners as well. She absolutely loved them! The website was very informative and user friendly. Home of Poi kept me well informed as to how to track my package, and it arrived in a timely fashion. I will definitely be doing business with you again."
Leigh Ann Gagne, USA. [Verified Buyer]
BRONZE Member since Feb 2017
Service and support
Amazing Merchandise!
"This was a birthday present for my daughter who just turned 20. I got her a set of Poi Balls and Fire Poi spinners as well. She absolutely loved them! The website was very informative and user friendly. Home of Poi kept me well informed as to how to track my package, and it arrived in a timely fashion. I will definitely be doing business with you again."
Leigh Ann Gagne, USA. [Verified Buyer]
BRONZE Member since Feb 2017
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