Buy Pair of Fire Head Covers Medium - Staff 100mm  
23rd September, 2024
Unfortunately didn't arrive
"The rest of my order arrived but was missing these . Bit gutted as I love these covers and wanted them for my other staff"
, United Kingdom.   [Verified Buyer]
BRONZE Member since Sep 2024

Reply from Home of Poi: "The necessary support was provided to the customer."

Buy Pair of Fire Head Cover Large - Staff 150mm  
23rd September, 2024
Love these
"Brilliant for my contact staff.. saves so much mess and also helps provide a shield against fuel smell"
, United Kingdom.   [Verified Buyer]
BRONZE Member since Sep 2024

Buy Single Fire Levi Stick  
23rd September, 2024
Not yet burned
"Love this wand. Not yet burned as having so much fun with he led version. Really must burn"
, United Kingdom.   [Verified Buyer]
BRONZE Member since Sep 2024

Buy Pair of Medium Lotus Fire Fans 2inch Wick Kit - Make Your Own  
24th August, 2024
Lotus fire fans
"Item arrived on time, looks good but a bit heavy if you want to do spinning tricks. Haven't tried with fire yet."
, USA.   [Verified Buyer]
BRONZE Member since Jul 2024

Buy Pair of Large 5 Finger Fire Fans  
18th August, 2024
AWESOME!!!
"Love these fans!!"
, USA.   [Verified Buyer]
SILVER Member since May 2009

Buy Pair of Cone Poi with Carry Bag  
17th August, 2024
Great Tools, a lot of chemicals
"Everything regarding shipping, overall Quality and shipping time was awesome. Only 1 of the 20 pairs of poi had a small sewing-issue at the velcros, where the velcros came off partially while opening. Only optimization point: - a heavy chemical smell from all 3 components: the carry bag, the cone, as well as the balls for filling the poi. The fabric probably is not an eco-friendly organic cotton. There is some room for ecological improvement. Would recommend ordering at your shop if these points are integrated. Thanks a lot, anyways!"
, Germany.   [Verified Buyer]
BRONZE Member since Jul 2024

Reply from Home of Poi: "We’re glad to hear that most of the poi sets met your expectations. Regarding the concerns you mentioned about the chemical smell and the eco-friendliness of the materials, I’d like to share some details about our products. The poi weight balls are made from a soft shell fabric, and the inner filling is 100% recycled rubber, sourced from materials like used tires. The carry bag is sublimated to give it a fancy look. We understand the importance of ecological responsibility, and we’re continuously exploring ways to improve the environmental friendliness of our products. Your feedback is invaluable in helping us make these advancements."

Buy Pair of Medium Lotus Fire Fans with Carry Bag  
14th August, 2024
love my lotus fans!
"The shipping was amazing and I am so appreciative of their timely process and all the available resources on the website. The fans are very durable and high-quality, the wicks are done very well! I definitely plan on ordering another pair of them soon!"
love my lotus fans!
, USA.   [Verified Buyer]
BRONZE Member since Jun 2024

Buy Padded Canvas Breakdown Staff Carry Case  
14th August, 2024
Just what I needed
"I was looking for a bag that would transport and protect my breakdown dragon staff. It looks well made and has everything I need. There is space for an expanding collection as I add additional ends from Threeworlds. I would buy again."
Just what I needed
, USA.   [Verified Buyer]
BRONZE Member since Jul 2024

Buy 2 inch 50mm Fire Fan Replacement Wick Kit  
10th August, 2024
These are great!!
"I bought the 2in fire fan wick replacement kit from homeofpoi. First of all, as a kit, it was much cheaper than buying just the wicks and then having to hunt down the curved needles elsewhere. It came with the nicely pre-cut wick strips, 2 needles and the Kevlar thread. I watched a YouTube video on how to wrap the strips around my lotus fans and for advice on how to sew them on. Super easy! I am very happy with the materials, homeofpois communication, the speediness of shipping, and my new fans! Yay! Thank you so much; will definitely buy this again in the future when my fans need another re-wick. :)"
, USA.   [Verified Buyer]
BRONZE Member since Jul 2024

Buy Kevlar Wick Length of 4 x 1/8 inch 100mm x 3.2mm  
9th August, 2024
Great product and business
"I ordered my Kevlar and it does take a while to arrive but once it had it was a great product that I'm really happy with"
, New Zealand.   [Verified Buyer]
BRONZE Member since Jul 2024

Buy Single LED Fan Frame  
6th August, 2024
Well balanced
"This is my second set of frames. Good quality, good balance for spin tricks, still working on my technique and getting used to the weight difference from fire and led. Can withstand drops and storage with other fans."
, USA.   [Verified Buyer]
GOLD Member since Jun 2019

Buy Single Soft Drawstring Carry Bag  
6th August, 2024
Large, Quality Bag
"Better quality than I anticipated. Double layered, thick fabric. Big storage pocket inside. Big enough to fit a set of led fans, leviwand, veil poi, led dart, led poi, and chargers for all of them with space left over so nothing gets crushed or bent."
, USA.   [Verified Buyer]
GOLD Member since Jun 2019

Buy Pair of Pro Medium Weka Fire Poi  
6th August, 2024
Love the Weka
"Bought as replacements for my 2.5 inch weka. I was able to get the same length as what I've already have and they feel good for weight and control. Storage bag is great quality and sturdy construction."
, USA.   [Verified Buyer]
GOLD Member since Jun 2019

Buy Single LED Fan Pipe Replacement  
6th August, 2024
Caps need double-sided tape
"Bought as replacements for my first led set as something broke in the switch and light would not stay on or respond to remote unless continually depressed. Replacements match up perfectly, but the end caps did not come with any tape to keep them in place and they slip off easily. Tube will slip out mid-performance if cap gets knocked off with contact on anything. Caps on switch ends also can't be pushed all the way down or switch will not come back out far enough to turn off manually."
, USA.   [Verified Buyer]
GOLD Member since Jun 2019

Buy Pair of Classic Contact Poi  
3rd August, 2024
well made and good value
"Very well made set of poi for a great price!"
, USA.   [Verified Buyer]
BRONZE Member since Jun 2024

Buy Single Pro Lumi TrickStix - Rechargeable LED Devilstick  
30th July, 2024
Don't get shipped to Canada!
"The shipping is an absolute nightmare.. I made my order on June 16th and am now arguing with home of poi and Canada post to see where it is on July 30th. I'm pretty sure I just wasted $160 ($40 duty+ cost of item) and am not happy at all. The customer service here went downhill big time!"
, Canada.   [Verified Buyer]
SILVER Member since Feb 2016

Reply from Home of Poi: "We’re sorry to hear about your experience. The package arrived in Canada a week after shipping, but further delays were caused by Canada Post. We promptly responded to customer inquiries within the given time frame. We understand the frustration and apologize for any inconvenience caused. Thank you for your feedback and patience."

Buy Single Pro Lumi TrickStix - Rechargeable LED Devilstick  
24th July, 2024
Horrible customer service
"This company has the worst customer service that I have ever come across. I have sent multiple emails requesting help but have been ignored. I want the item I have paid for which is in transit with no update for 9 days. But you won't even respond let alone follow up on where my order might be."
, New Zealand.   [Verified Buyer]
BRONZE Member since Jul 2024

Reply from Home of Poi: "The customer first emailed us on July 22nd, and we replied on the same day. We received additional emails on July 23rd and 24th and responded on July 25th, confirming that the package had arrived in Auckland, New Zealand. Despite our efforts to reach out to the customer through phone and SMS, it seems they were not receiving our emails or messages. The order was placed on July 10th, shipped on July 12th, and delivered on July 26th. We did everything possible to assist this customer."

Buy Pair of Pro Extra Large Twista Fire Poi  
11th July, 2024
Big Burn
"Love this poi head!! Large heads add a good weight that you learn to work with, while you sweat it up in the heat of the flames...these aren't for novice spinners. 8-9min burn time with Paraffin from my area Added Technora for massive Orbitals"
, New Zealand.   [Verified Buyer]
BRONZE Member since May 2023

Buy Pair of Ninja Pro LED Poi  
9th July, 2024
Ninja LED Poi
"Yay these have arrived today. Can t wait to play. A little surprised at the packaging, thought it would have been in a box not a bag. Also had hoped some sort of instruction info would have come with them, a guide on the settings etc. But let the spin begin, these will be great when i can t use my fire poi."
, New Zealand.   [Verified Buyer]
BRONZE Member since Dec 2021

Reply from Home of Poi: "The packaging, we chose a bag over a box to reduce our environmental impact. As for the instructions, we send a PDF file to your email address to minimize paper usage. The email includes a detailed guide on the settings and how to use the product. If you haven't received the email or need any further assistance, please let us know, and we'll be happy to resend it."

Service and support  
9th July, 2024
Bright LED poi
"Very happy with these Poi. Good weight, easily adjustable straps and solid attachment. Different functions look good."
Minyamba, Australia.   [Verified Buyer]
BRONZE Member since Jun 2024

Buy Single Expert Knob with Swivel  
2nd July, 2024
Perfect
"Searched online for one of these and this was the only seller that was reasonably priced, delivery was excellent and fast, I couldn't be happier with the ball handle itself, will definitely be ordering again from home of poi!"
, United Kingdom.   [Verified Buyer]
BRONZE Member since May 2024

Buy Pair of Pro Medium Cathedral Fire Poi  
17th June, 2024
Very nice
"5/5 arrived fast. Red chains looks kewl"
, USA.   [Verified Buyer]
BRONZE Member since May 2024

Buy Set of Ninja Led and Twista Fire Poi  
16th June, 2024
The best!
"Another order perfectly perfect."
The best!
, USA.   [Verified Buyer]
SILVER Member since May 2013

Buy Pair of Medium Cathedral Wicks  
10th June, 2024
These poi are great!!
"Bought these as a replacement and I m so in love. They re smooth, light, and effortless. I ve lit them 3x and they still aren t charred! Shipping didn t take that long either! So happy I found home of poi! Highly recommend and will definitely purchase again!"
These poi are great!!
, USA.   [Verified Buyer]
BRONZE Member since Apr 2024

Buy Pair of Lotus Palm Candle with 1inch 25mm wick  
8th June, 2024
Single palm torch
"Product was great required minimal assembly and complete satisfactory with the way it was shipped and the awesome bag that it came in."
, USA.   [Verified Buyer]
BRONZE Member since Apr 2024

Buy Orb Poi LED Contact Poi Set  
1st June, 2024
Good quality, heavier than I m used to
"These are chunkier and heavier than expected. Great quality though and bright colors."
, USA.   [Verified Buyer]
BRONZE Member since Apr 2024

Buy 5 x Stitched HoP Hula Hoop Quick Wick Spoke Set with Hex Key  
31st May, 2024
Five wicks
"This is my second purchase of this wick and i think there amazing! Much better quality than the basic clasp, this is smooth so you dont scratch yourself and flexible so if you catch one in action you wont hurt yourself which is why im giving these wicks five star. Im very impressed with the quality and i highly recommend. Very funtional and safe"
, United Kingdom.   [Verified Buyer]
BRONZE Member since Feb 2022

Buy Single Pro Dragon Poi  
31st May, 2024
Seeking a Replacement
"Well this looked great, showed signs of material fraying after one or two uses. After 5 or 6 the thin metal bar that holds the dragon across gave way. I'm getting supportive responses from your tech team who are now offering to send a replacement, but that's been slow and I suspect there is really a design fault as opposed to one-off glitch."
Seeking a Replacement
, United Kingdom.   [Verified Buyer]
BRONZE Member since Apr 2024

Reply from Home of Poi: "The required support was provided to the customer, including a replacement for the faulty product."

Buy Pair of Pro Multi-Function Rechargeable Poi  
30th May, 2024
Perfect!
"I'm trying out poi and was recommended Home of Poi for my supplies. I'm very happy with the LED poi that I bought, and have already taken them to music festivals and a regional burn as well as practice at home. Very easy to charge and they do well being thrown around outdoors."
, USA.   [Verified Buyer]
BRONZE Member since Apr 2024

Buy UltraKnob LED Swivel Handle set  
11th May, 2024
Excellent
"Extremely happy, not too bulky, very comfortable in your hand, easy to recharge, can handle being dropped (though can't say long term how it will hold up), absolutely recommend if you want to upgrade on a budget."
, Australia.   [Verified Buyer]
BRONZE Member since Sep 2023