Glow toys
Reviews
30th July, 2024
Single Pro Lumi TrickStix - Rechargeable LED Devilstick
Don't get shipped to Canada!
"The shipping is an absolute nightmare.. I made my order on June 16th and am now arguing with home of poi and Canada post to see where it is on July 30th. I'm pretty sure I just wasted $160 ($40 duty+ cost of item) and am not happy at all. The customer service here went downhill big time!"
Customer, Canada. [Verified Buyer]
SILVER Member since Feb 2016
Reply from Home of Poi: "We’re sorry to hear about your experience. The package arrived in Canada a week after shipping, but further delays were caused by Canada Post. We promptly responded to customer inquiries within the given time frame. We understand the frustration and apologize for any inconvenience caused. Thank you for your feedback and patience."
Single Pro Lumi TrickStix - Rechargeable LED Devilstick
Don't get shipped to Canada!
"The shipping is an absolute nightmare.. I made my order on June 16th and am now arguing with home of poi and Canada post to see where it is on July 30th. I'm pretty sure I just wasted $160 ($40 duty+ cost of item) and am not happy at all. The customer service here went downhill big time!"
Customer, Canada. [Verified Buyer]
SILVER Member since Feb 2016
Reply from Home of Poi: "We’re sorry to hear about your experience. The package arrived in Canada a week after shipping, but further delays were caused by Canada Post. We promptly responded to customer inquiries within the given time frame. We understand the frustration and apologize for any inconvenience caused. Thank you for your feedback and patience."
24th July, 2024
Single Pro Lumi TrickStix - Rechargeable LED Devilstick
Horrible customer service
"This company has the worst customer service that I have ever come across. I have sent multiple emails requesting help but have been ignored. I want the item I have paid for which is in transit with no update for 9 days. But you won't even respond let alone follow up on where my order might be."
Purethough, New Zealand. [Verified Buyer]
BRONZE Member since Jul 2024
Reply from Home of Poi: "The customer first emailed us on July 22nd, and we replied on the same day. We received additional emails on July 23rd and 24th and responded on July 25th, confirming that the package had arrived in Auckland, New Zealand. Despite our efforts to reach out to the customer through phone and SMS, it seems they were not receiving our emails or messages. The order was placed on July 10th, shipped on July 12th, and delivered on July 26th. We did everything possible to assist this customer."
Single Pro Lumi TrickStix - Rechargeable LED Devilstick
Horrible customer service
"This company has the worst customer service that I have ever come across. I have sent multiple emails requesting help but have been ignored. I want the item I have paid for which is in transit with no update for 9 days. But you won't even respond let alone follow up on where my order might be."
Purethough, New Zealand. [Verified Buyer]
BRONZE Member since Jul 2024
Reply from Home of Poi: "The customer first emailed us on July 22nd, and we replied on the same day. We received additional emails on July 23rd and 24th and responded on July 25th, confirming that the package had arrived in Auckland, New Zealand. Despite our efforts to reach out to the customer through phone and SMS, it seems they were not receiving our emails or messages. The order was placed on July 10th, shipped on July 12th, and delivered on July 26th. We did everything possible to assist this customer."
9th July, 2024
Pair of Ninja Pro LED Poi
Ninja LED Poi
"Yay these have arrived today. Can t wait to play. A little surprised at the packaging, thought it would have been in a box not a bag. Also had hoped some sort of instruction info would have come with them, a guide on the settings etc. But let the spin begin, these will be great when i can t use my fire poi."
Bethnehoff, New Zealand. [Verified Buyer]
BRONZE Member since Dec 2021
Reply from Home of Poi: "The packaging, we chose a bag over a box to reduce our environmental impact. As for the instructions, we send a PDF file to your email address to minimize paper usage. The email includes a detailed guide on the settings and how to use the product. If you haven't received the email or need any further assistance, please let us know, and we'll be happy to resend it."
Pair of Ninja Pro LED Poi
Ninja LED Poi
"Yay these have arrived today. Can t wait to play. A little surprised at the packaging, thought it would have been in a box not a bag. Also had hoped some sort of instruction info would have come with them, a guide on the settings etc. But let the spin begin, these will be great when i can t use my fire poi."
Bethnehoff, New Zealand. [Verified Buyer]
BRONZE Member since Dec 2021
Reply from Home of Poi: "The packaging, we chose a bag over a box to reduce our environmental impact. As for the instructions, we send a PDF file to your email address to minimize paper usage. The email includes a detailed guide on the settings and how to use the product. If you haven't received the email or need any further assistance, please let us know, and we'll be happy to resend it."
30th May, 2024
Pair of Pro Multi-Function Rechargeable Poi
Perfect!
"I'm trying out poi and was recommended Home of Poi for my supplies. I'm very happy with the LED poi that I bought, and have already taken them to music festivals and a regional burn as well as practice at home. Very easy to charge and they do well being thrown around outdoors."
Natreid, USA. [Verified Buyer]
BRONZE Member since Apr 2024
Pair of Pro Multi-Function Rechargeable Poi
Perfect!
"I'm trying out poi and was recommended Home of Poi for my supplies. I'm very happy with the LED poi that I bought, and have already taken them to music festivals and a regional burn as well as practice at home. Very easy to charge and they do well being thrown around outdoors."
Natreid, USA. [Verified Buyer]
BRONZE Member since Apr 2024
4th April, 2024
Pair of Pro Glow Contact Poi
AMAZING!!!
"I wanted a while for these poi, ~2 weeks. But I am in LOVE. They are soft TPU-like plastic, and the tethers are just a awesome as they are the perfect blend of fibers. I love how the turkey baster ends feel in my hands and they keep rope burn out of your life for good! They are great size for contact moves!"
Simonson, USA. [Verified Buyer]
BRONZE Member since Nov 2023
Pair of Pro Glow Contact Poi
AMAZING!!!
"I wanted a while for these poi, ~2 weeks. But I am in LOVE. They are soft TPU-like plastic, and the tethers are just a awesome as they are the perfect blend of fibers. I love how the turkey baster ends feel in my hands and they keep rope burn out of your life for good! They are great size for contact moves!"
Simonson, USA. [Verified Buyer]
BRONZE Member since Nov 2023
7th January, 2024
Pair of Multi-Color LED Poi
Recent purchase
"I recently purchased a Pair of Multi-Color LED They both came with Extra batteries for each. Great feel and good quality. We are loving them. Thank you"
Benjamin, Canada. [Verified Buyer]
BRONZE Member since Nov 2023
Pair of Multi-Color LED Poi
Recent purchase
"I recently purchased a Pair of Multi-Color LED They both came with Extra batteries for each. Great feel and good quality. We are loving them. Thank you"
Benjamin, Canada. [Verified Buyer]
BRONZE Member since Nov 2023
5th November, 2023
Single FiberFlies LED PixelWhip Rev 4
PIXEL WHIP REV 4
"I live in AUS, and was worried at first when my item hadn t arrived after a week or so. I love my pixel whip but would say that it didn t come with any tips or tricks to look after it . It isn t as smooth and silky as some others i have used and could be because it s brand new and has a full length but seems to get caught when trying to move it around my body. Other than that I would definitely recommend POI. But it s really difficult to find care instructions and also how to detangle and make your whip work well."
Annabuck, Australia. [Verified Buyer]
BRONZE Member since Sep 2023
Single FiberFlies LED PixelWhip Rev 4
PIXEL WHIP REV 4
"I live in AUS, and was worried at first when my item hadn t arrived after a week or so. I love my pixel whip but would say that it didn t come with any tips or tricks to look after it . It isn t as smooth and silky as some others i have used and could be because it s brand new and has a full length but seems to get caught when trying to move it around my body. Other than that I would definitely recommend POI. But it s really difficult to find care instructions and also how to detangle and make your whip work well."
Annabuck, Australia. [Verified Buyer]
BRONZE Member since Sep 2023
17th September, 2023
Single Pro Lumi TrickStix - Rechargeable LED Devilstick
good but not great
"I purchased the LED rechargeable devil stick set. The control sticks are just a shaft of plastic and not very usable. The Devilstick is kind of thick, but the LED is very cool. The only problem is that within a week of playing with these, the silicone flower part started coming apart. When I reached out to HomeofPoi, the response was use some double sided tape and see if that works with no offer to repair or replace it. Since then, the end cap that holds the LED cartridge has torn, so I have to tape the end up every time I recharge the LED cartridge. All that said, I can't find any LED devilsticks at a comparable price point, and these are still very fun to play with as devisticks and for twirling. I highly recommend the rechargeable ones over the battery ones if you can get them."
Hpcbmw, USA. [Verified Buyer]
BRONZE Member since Jul 2023
Reply from Home of Poi: "Our hassle-free 12-month warranty does cover defects and malfunctions, unfortunately, it doesn't extend to damages caused by accidental breakage or misuse. As such, we wouldn't be able to provide a replacement or repair under warranty in this instance. "
Single Pro Lumi TrickStix - Rechargeable LED Devilstick
good but not great
"I purchased the LED rechargeable devil stick set. The control sticks are just a shaft of plastic and not very usable. The Devilstick is kind of thick, but the LED is very cool. The only problem is that within a week of playing with these, the silicone flower part started coming apart. When I reached out to HomeofPoi, the response was use some double sided tape and see if that works with no offer to repair or replace it. Since then, the end cap that holds the LED cartridge has torn, so I have to tape the end up every time I recharge the LED cartridge. All that said, I can't find any LED devilsticks at a comparable price point, and these are still very fun to play with as devisticks and for twirling. I highly recommend the rechargeable ones over the battery ones if you can get them."
Hpcbmw, USA. [Verified Buyer]
BRONZE Member since Jul 2023
Reply from Home of Poi: "Our hassle-free 12-month warranty does cover defects and malfunctions, unfortunately, it doesn't extend to damages caused by accidental breakage or misuse. As such, we wouldn't be able to provide a replacement or repair under warranty in this instance. "
7th January, 2022
Pair of Pro Glow Wrapsta Contact Poi
order received
"Hello, I received my order, the pair of poi is superb, the phosphorescent effect is very good, on the other hand the balls are a bit deformed it may be due to storage or transport, I hope that they will resume their forms."
Houillon, France. [Verified Buyer]
BRONZE Member since Dec 2021
Reply from Home of Poi: "Warm them up and they will return to their normal round shape."
Pair of Pro Glow Wrapsta Contact Poi
order received
"Hello, I received my order, the pair of poi is superb, the phosphorescent effect is very good, on the other hand the balls are a bit deformed it may be due to storage or transport, I hope that they will resume their forms."
Houillon, France. [Verified Buyer]
BRONZE Member since Dec 2021
Reply from Home of Poi: "Warm them up and they will return to their normal round shape."
5th January, 2022
Single GloFX Space Whip Remix - Sparkle Fiber
Pixel Whip
"Busy time of year for international freight. Arrived post Christmas in the new year, however I should have thought about this prior to ordering. All in all happy with delivery and information with postage/freight info. Good communication"
Bertus, New Zealand. [Verified Buyer]
SILVER Member since Nov 2015
Single GloFX Space Whip Remix - Sparkle Fiber
Pixel Whip
"Busy time of year for international freight. Arrived post Christmas in the new year, however I should have thought about this prior to ordering. All in all happy with delivery and information with postage/freight info. Good communication"
Bertus, New Zealand. [Verified Buyer]
SILVER Member since Nov 2015
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