Forums > Help! > Need help with an Order
Login/Join to ParticipateGOLD Member
stranger
2 posts
Location: USA
stranger
2 posts
Location: USA
Posted:
Hello, Home of Poi!
I was browsing through the website and couldn't find where to ask you guys questions about my order. So, I decided to post a forum.
Have you guys received my payment for a fire poi set w/ LED poi heads and cole cords? I did not receive any notice about whether or not you guys have shipped it already. I need them for a performance in a week. How soon will it arrive to Guam?
Thank you for your time!
-Billy from Guam
Hello, Home of Poi!
I was browsing through the website and couldn't find where to ask you guys questions about my order. So, I decided to post a forum.
Have you guys received my payment for a fire poi set w/ LED poi heads and cole cords? I did not receive any notice about whether or not you guys have shipped it already. I need them for a performance in a week. How soon will it arrive to Guam?
Thank you for your time!
-Billy from Guam
SILVER Member
15,417 posts
Location: South Wales
15,417 posts
Location: South Wales
Posted:
Best thing to do is email info@homeofpoi.com
I doubt they will reply tomorrow as it is Sunday, but they will on Monday.
Best thing to do is email info@homeofpoi.com
I doubt they will reply tomorrow as it is Sunday, but they will on Monday.
SILVER Member
what goes around comes around. unless you're into stalls.
4,030 posts
Location: Bali, Australia
what goes around comes around. unless you're into stalls.
4,030 posts
Location: Bali, Australia
Posted:
Originally Posted By: bjeterravan
I was browsing through the website and couldn't find where to ask you guys questions about my order. So, I decided to post a forum.
Really?
There's a Contact Us tab at the top right of the main menu bar. HoP shop usually emails at every step of the way... order received, item shipped etc. But the shop people don;t necessarily read every post here. So DO contact them and they will reply (in NZ work hours of course).
And I presume you mean a fire poi set AND LED poi heads/cole cord, cos cole cord and plastic won't burn very long or well
Originally Posted By: bjeterravan
I was browsing through the website and couldn't find where to ask you guys questions about my order. So, I decided to post a forum.
Really?
There's a Contact Us tab at the top right of the main menu bar. HoP shop usually emails at every step of the way... order received, item shipped etc. But the shop people don;t necessarily read every post here. So DO contact them and they will reply (in NZ work hours of course).
And I presume you mean a fire poi set AND LED poi heads/cole cord, cos cole cord and plastic won't burn very long or well
.....Can't juggle balls but I sure as hell can juggle details....
GOLD Member
stranger
2 posts
Location: USA
stranger
2 posts
Location: USA
Posted:
Hey yeah that's what I mean! The fire poi set I ordered comes together with those LED pois. Check it out in the shopping section. & I also scored the cole cords to go with my LEDs. I actually still didn't get any email about whether or not my order has been shipped. I ordered since Monday (Guam time) and waiting patiently. Thanks for your help, bro!
Hey yeah that's what I mean! The fire poi set I ordered comes together with those LED pois. Check it out in the shopping section. & I also scored the cole cords to go with my LEDs. I actually still didn't get any email about whether or not my order has been shipped. I ordered since Monday (Guam time) and waiting patiently. Thanks for your help, bro!
BRONZE Member
HOP OM
225 posts
Location: HOP Central, New Zealand
HOP OM
225 posts
Location: HOP Central, New Zealand
Posted:
Heya Billy from Guam, Feel free to fire an email through to me at HOP central and I will look into this for you....... Will be in contact shortly :-)
Chris Hobbs
Operations Manager
Home of Poi
36A Sonter Road
Christchurch, New Zealand 8004
chris@homeofpoi.com
support@homeofpoi.com
www.homeofpoi.com
Phone. +64 3 343 2078
Fax +64 3 343 2072
Happy twirling
Chris.
Heya Billy from Guam, Feel free to fire an email through to me at HOP central and I will look into this for you....... Will be in contact shortly :-)
Chris Hobbs
Operations Manager
Home of Poi
36A Sonter Road
Christchurch, New Zealand 8004
chris@homeofpoi.com
support@homeofpoi.com
www.homeofpoi.com
Phone. +64 3 343 2078
Fax +64 3 343 2072
Happy twirling
Chris.
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