Travelling Nightmares

I hate these times when travelling goes wrong.
I hate the fact that, at least for the moment, it hangs much heavier than the good times.
And more than anything I hate dealing with a company where the intelligence of the staff collectively will rival that of a goldfish.

Last night I was supposed to fly out of Calgary, back to the UK, with travel company called ‘Canadian Affair’. My flight left at 20.10, but on getting to the airport I was really confused as to why I couldn’t find the check in desk I needed.
Kim was still with me, so we went and found a guy from ‘My Travel’- the airline that Canadian Affair uses. He said I must have got my flight date wrong, because they hadn’t had any London flights out of there that day.
I showed him my ticket, and he was quickly as confused as I was.

He called up Canadian Affair, who said that the flight had been changed, and I was supposed to have been on an earlier flight.
The problem with that? They decided not to tell me I was on an earlier flight!

I was told to call C.A. back in 15mins, and they would sort out the problem. I called them back, and was told that it was my fault I didn’t know my flight had been changed, and that it’s my responsibility to find out if the flight I’m booked on still actually exists. WHAT THE HELL????

On top of that, they refused to put me on another flight unless I paid for another ticket.

So after screaming a few choice words down the phone at this guy, I grabbed Kim and stormed out of the airport.
Since then, both me and my dad have been on the phone to the C.A. offices in both Vancouver and London, and they’re refusing to put me on a flight unless I pay them again.

As well as all of that, it meant I missed my connecting flight in London to get up to my parent’s place. That flight was with British Airways, who said it’s not their problem that I’m not in London in time for my flight with them, so my ticket is now void.

Anyone else ever had any problems with airlines / travel companies being ridiculous and unreasonable?
Anyone got any suggestions of what they would do? (Other than sitting back and enjoying a bit more of this gorgeous Canadian sunshine for a while!)
The American influence in me is saying “sue their ass- they can’t change my flight, not tell me about it, and then leave me stranded in Canada with no money for another ticket!”

Right now I’m fresh out of ideas, and sick of arguing with stupid people. frown

Lets steal a spaceship and head for the sun, and shoot the stars with a lemonade ray gun.

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