Contact form

Please support us during this difficult time.

Home of Poi's New Zealand warehouse currently does not have a cheap or reliable way of getting products to all our international customers due to Covid-19 issues, luckily we will continue selling goods from our overseas partners who are outside of New Zealand. All goods currently for sale on the site only have minimal delays.

Please support us and our partners during this difficult transition.

We are now in the process of moving our manufacturing and distribution operation to Pakistan. We will be better enabled to ship to our biggest markets in the USA, Europe and UK. This will provide a 70% reduction in shipping costs for the majority of our customers. We expect to add the full range of fire fans starting in April 2021. And then add further ranges of products after that.

Our New Zealand and Australian customers will need to pay more for shipping. The price increase is to cover the additional Covid processes and insurance passed on by all freight companies. These charges seem to be the new normal going forward.

We are still selling to all our wholesale customers many of the core products like KEVLAR(R) wicks, poi sets, juggling balls, ropes, hardware. It has always been a priority for us to keep supplying and supporting our wholesale customers, although they have needed to arrange their own shipping and insurance.

My love goes out to all companies who have been hurt by Covid. And all the people who have lost their jobs, homes, savings, and those who have lost their loved ones.

Let us all think of a better future.

Malcolms Signature
Malcolm Crawshay
CEO
Home of Poi Ltd.

Contact form

 Sales Assistant

1. Instant Response

What can I help you with?
Search our large database of answers, guides, advice and tools. Get our help now, without waiting for us to get back to you.

2. Enquiry Forms





If you do not get a copy of the enquiry then you will most likely not receive our reply either.
Please check your 'Junk' and 'Deleted' email folders and SPAM filters within your email client.
If you still can not find any emails from us and you are a member then to go View copies of our emails.
 

3. Email


Our New Zealand Support Centre is currently closed - outside our normal working hours.
We're open from 08.00am to 04.00pm, Monday to Friday
(Current time in New Zealand is 10:23:59 PM Friday 16th of April)
Email: support (at) homeofpoi (dot) com
 

6. Factory Sales

All orders should be made on our website.
We are primarily an online order warehouse/despatch location and we do not have an actual physical shop available to the public.
Most products are custom made for online orders within our strict manufacturing and packaging schedules.

Visitors: Regarding Covid-19, to protect our staff we have temporarily closed our facility and shop area to Visitors. All orders are to be made online.

7. Our postal address

Payments or correspondence can be posted to (postal address).
  Home of Poi Ltd
  PO Box 6271
  Christchurch, 8442
  New Zealand

Product returns or samples can be shipped to (street/courier address):
  Home of Poi Ltd
  36A Sonter Road
  Christchurch, 8042
  New Zealand

See also:  Company Information   Meet the team   New Visitor Guide