indjana01SILVER Member
Member
1 post
Location: Malta


Posted:
I have ordered two sets of pois on the 6th January 2008. There is still no sign of them, and the supposed-to-be updated track and trace page isn't updated at all, because I've been getting the same message since the 7th January:

Please note: Current status for Track and Trace number is displayed in bold below.

Time Date Status
1.58 PM 07/01/08 Picked up

Your item has been collected and is in transit to an NZ Post depot.


I'm very disappointed about this!!! frown

_Clare_BRONZE Member
Still wiggling
5,967 posts
Location: Belfast, Northern Ireland (UK)


Posted:
Hi there and welcome to HoP...

I'm sure someone from HoP central will be along shortly to sort out your problem smile

However, just so you know, this would have been better going in the Help section (actually, contacting the shop help desk via the email which is printed all over the shop would have been better again).

This is unusual though... HoP stuff gets to me in Ireland in under 8 days sometimes... so maybe it's due to the Post Office?

Don't be too disappointed, it'll work out fine in the end smile

Getting to the other side smile


Lau_Shadow_BoxerSILVER Member
~ Cup Cakes and Faerie Lights ~
110 posts
Location: Portsmouth, Uk / Kowloon, Hong Kong / Auckland, Ne...


Posted:
I don't think there is anything wrong here? Are you living in New Zealand? It clearly says your item is in transit to a Post Depot, that will no doubt forward in your direction, and was picked up the day after you ordered it.

It all depends on where you live as to how long it will take to get to you, 9/10 times an item ordered off of HoP will arrive within 2 weeks anywhere in the world. There were one or two mistake over the Chrustmas period, but with the huge volume of items being ordered over such a short period of time a few misstakes are inevitable. Just be patient, no doubt your items will arrive soon smile

"They say it takes more muscles to frown than it does to smile; thus smiling is for pansies" - The Short Gorilla

"Smoke me a kipper, I'll be back for breakfast" - Ace Rimmer


geneva weedsstranger
2 posts

Posted:
how do i track my poi that i bought ?


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