Low Rated Reviews for Service and support page 19
Ordered by Lowest Rating FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
2nd October, 2017
Service and support
My first and favorite.
"I first ordered a pair of sock POI from home of poi back in 2008. They're superb with communication back and forth via email and it makes me feel comfortable knowing when my package ships. Their prices are great and the benefits are amazing. I just thought tonight about how awesome it is that they include batteries whenever you buy poi off them. Keep being incredible. Thank you so much!"
Adam Hastie, USA. [Verified Buyer]
SILVER Member since Mar 2016
Service and support
My first and favorite.
"I first ordered a pair of sock POI from home of poi back in 2008. They're superb with communication back and forth via email and it makes me feel comfortable knowing when my package ships. Their prices are great and the benefits are amazing. I just thought tonight about how awesome it is that they include batteries whenever you buy poi off them. Keep being incredible. Thank you so much!"
Adam Hastie, USA. [Verified Buyer]
SILVER Member since Mar 2016
2nd October, 2017
Service and support
easy ordering process - fast shipping
"Easy ordering and fast shipping - I am very pleased with the service of HOP"
Theodor, Austria. [Verified Buyer]
SILVER Member since Sep 2017
Service and support
easy ordering process - fast shipping
"Easy ordering and fast shipping - I am very pleased with the service of HOP"
Theodor, Austria. [Verified Buyer]
SILVER Member since Sep 2017
2nd October, 2017
Service and support
Fast and Furious
"Love to order flow gears from Home of Poi. One of the best service and delivery so far."
Ploenta Poomkokrak, Thailand. [Verified Buyer]
GOLD Member since Oct 2013
Service and support
Fast and Furious
"Love to order flow gears from Home of Poi. One of the best service and delivery so far."
Ploenta Poomkokrak, Thailand. [Verified Buyer]
GOLD Member since Oct 2013
29th September, 2017
Service and support
super fast delivery to UK
"Fantastic service to UK, arrived when expected and within 10 days of ordering, Would not hesitate to buy from Home of Poi again."
Fiona Drury, United Kingdom. [Verified Buyer]
BRONZE Member since Sep 2017
Service and support
super fast delivery to UK
"Fantastic service to UK, arrived when expected and within 10 days of ordering, Would not hesitate to buy from Home of Poi again."
Fiona Drury, United Kingdom. [Verified Buyer]
BRONZE Member since Sep 2017
29th September, 2017
Service and support
Fantastic
"Fast delivery to Belgium! Beautiful fans! Exceptional communication and info about my order and the fire fans I ordered! Super happy, keep it up!"
Steffie Dewinkeler, Belgium. [Verified Buyer]
BRONZE Member since Sep 2017
Service and support
Fantastic
"Fast delivery to Belgium! Beautiful fans! Exceptional communication and info about my order and the fire fans I ordered! Super happy, keep it up!"
Steffie Dewinkeler, Belgium. [Verified Buyer]
BRONZE Member since Sep 2017
28th September, 2017
Service and support
Quality and delivery
"Quality 10/10 Delivery 10/10 Very helpful customer service very happy with my orders to date."
David Graham, Australia. [Verified Buyer]
SILVER Member since Aug 2017
Service and support
Quality and delivery
"Quality 10/10 Delivery 10/10 Very helpful customer service very happy with my orders to date."
David Graham, Australia. [Verified Buyer]
SILVER Member since Aug 2017
28th September, 2017
Service and support
Perfect
"Good communication and fast service"
Julien Touati, New Zealand. [Verified Buyer]
SILVER Member since Sep 2017
Service and support
Perfect
"Good communication and fast service"
Julien Touati, New Zealand. [Verified Buyer]
SILVER Member since Sep 2017
27th September, 2017
Service and support
Fast shipping, good quality
"As always HoP delivers fast and the product is great quality."
Daniel Buey, USA. [Verified Buyer]
SILVER Member since Dec 2012
Service and support
Fast shipping, good quality
"As always HoP delivers fast and the product is great quality."
Daniel Buey, USA. [Verified Buyer]
SILVER Member since Dec 2012
26th September, 2017
Service and support
Very satisfied!
"This was my first time visiting and ordering from home of poi. The website was very organized, and I received frequent updates about my order. Everything arrived as expected, and I was very impressed with the quality of service. Thank you!"
Rachel, USA. [Verified Buyer]
SILVER Member since Sep 2017
Service and support
Very satisfied!
"This was my first time visiting and ordering from home of poi. The website was very organized, and I received frequent updates about my order. Everything arrived as expected, and I was very impressed with the quality of service. Thank you!"
Rachel, USA. [Verified Buyer]
SILVER Member since Sep 2017
23rd September, 2017
Service and support
Customer service
"I paid for expedited shipping, my poi were on a plane the very next morning. Got to Denver from New Zealand in 3 days. Hurricane Irma couldn't stop HOP, thanks guys!"
Nicholas Hepp, USA. [Verified Buyer]
GOLD Member since May 2012
Service and support
Customer service
"I paid for expedited shipping, my poi were on a plane the very next morning. Got to Denver from New Zealand in 3 days. Hurricane Irma couldn't stop HOP, thanks guys!"
Nicholas Hepp, USA. [Verified Buyer]
GOLD Member since May 2012
22nd September, 2017
Service and support
incredible
"As always, great quality."
Devon Phillips, Canada. [Verified Buyer]
GOLD Member since Jul 2017
Service and support
incredible
"As always, great quality."
Devon Phillips, Canada. [Verified Buyer]
GOLD Member since Jul 2017
22nd September, 2017
Service and support
A1 Service.
"This is a great company and is very helpful. With a wide selection of not only poi and poi accessories as well as flow toys. The customer service is very helpful and will assist you in what you need done. Very pleased with both product and service."
Daniel Bencomo, USA. [Verified Buyer]
BRONZE Member since Sep 2017
Service and support
A1 Service.
"This is a great company and is very helpful. With a wide selection of not only poi and poi accessories as well as flow toys. The customer service is very helpful and will assist you in what you need done. Very pleased with both product and service."
Daniel Bencomo, USA. [Verified Buyer]
BRONZE Member since Sep 2017
20th September, 2017
Service and support
I'm pleased
"Communication is as perfect as one could wish! Much love for that!"
Antonios Poupakis, Germany. [Verified Buyer]
BRONZE Member since Aug 2017
Service and support
I'm pleased
"Communication is as perfect as one could wish! Much love for that!"
Antonios Poupakis, Germany. [Verified Buyer]
BRONZE Member since Aug 2017
20th September, 2017
Service and support
Great product incredible guarantee!
"Fantastic service incredible guarantee! Extremely fast and effective"
Justin Shields, USA. [Verified Buyer]
SILVER Member since Apr 2017
Service and support
Great product incredible guarantee!
"Fantastic service incredible guarantee! Extremely fast and effective"
Justin Shields, USA. [Verified Buyer]
SILVER Member since Apr 2017
19th September, 2017
Service and support
Excellent
"Very pleased with the product and service."
Elena Fleming, Ireland. [Verified Buyer]
BRONZE Member since Aug 2017
Service and support
Excellent
"Very pleased with the product and service."
Elena Fleming, Ireland. [Verified Buyer]
BRONZE Member since Aug 2017
16th September, 2017
Service and support
Excelent attention
"We are very happy with our order .Mainly that the little problem we had with our box going astray and they resolved it brilliantly and we are more then happy with the product too!!"
David Alejandro Rubio, Mexico. [Verified Buyer]
GOLD Member since May 2017
Service and support
Excelent attention
"We are very happy with our order .Mainly that the little problem we had with our box going astray and they resolved it brilliantly and we are more then happy with the product too!!"
David Alejandro Rubio, Mexico. [Verified Buyer]
GOLD Member since May 2017
15th September, 2017
Service and support
Satisfied
"HOP has a pretty good selection of great products. They ship their orders on time, and I am very happy with what I received. I made one set of poi from their stage balls and now I'm going on to make a second set for a friend as well as a rope dart. I will definitely shop here again."
Will Hamilton, USA. [Verified Buyer]
SILVER Member since Aug 2017
Service and support
Satisfied
"HOP has a pretty good selection of great products. They ship their orders on time, and I am very happy with what I received. I made one set of poi from their stage balls and now I'm going on to make a second set for a friend as well as a rope dart. I will definitely shop here again."
Will Hamilton, USA. [Verified Buyer]
SILVER Member since Aug 2017
13th September, 2017
Service and support
Very Helpful!
"The help team was very prompt and helpful, and once when there was a mistake with my order, they fixed it free of charge. I recommend Home of Poi to everyone who asks me where I buy my fire gear."
Susan Jarvis, Canada. [Verified Buyer]
GOLD Member since Feb 2013
Service and support
Very Helpful!
"The help team was very prompt and helpful, and once when there was a mistake with my order, they fixed it free of charge. I recommend Home of Poi to everyone who asks me where I buy my fire gear."
Susan Jarvis, Canada. [Verified Buyer]
GOLD Member since Feb 2013
6th September, 2017
Service and support
Don't stress!
"Quick, easy and solved my problem in a second. I LOVE Home of POI! you guys are the best."
Cat Mincherton, Australia. [Verified Buyer]
GOLD Member since Apr 2016
Service and support
Don't stress!
"Quick, easy and solved my problem in a second. I LOVE Home of POI! you guys are the best."
Cat Mincherton, Australia. [Verified Buyer]
GOLD Member since Apr 2016
6th September, 2017
Service and support
Thank you so much
"Great customer service very knowledgeable. Very helpful. I recommend this to all my friends. The flo toys you sell are healing to the body. Meditation if you will"
Chase Lacy, USA. [Verified Buyer]
SILVER Member since Nov 2014
Service and support
Thank you so much
"Great customer service very knowledgeable. Very helpful. I recommend this to all my friends. The flo toys you sell are healing to the body. Meditation if you will"
Chase Lacy, USA. [Verified Buyer]
SILVER Member since Nov 2014
5th September, 2017
Service and support
Amazing products.
"A wonderful company with impeccable customer service and dedication to there products."
Jason Kirby, USA. [Verified Buyer]
BRONZE Member since Aug 2017
Service and support
Amazing products.
"A wonderful company with impeccable customer service and dedication to there products."
Jason Kirby, USA. [Verified Buyer]
BRONZE Member since Aug 2017
1st September, 2017
Service and support
Excellent
"Hardly had to wait for what I ordered, was surprised when they arrived so quickly. Amazing! 10/10"
Anon, United Kingdom. [Verified Buyer]
BRONZE Member since Aug 2017
Service and support
Excellent
"Hardly had to wait for what I ordered, was surprised when they arrived so quickly. Amazing! 10/10"
Anon, United Kingdom. [Verified Buyer]
BRONZE Member since Aug 2017
31st August, 2017
Service and support
love HOP
"Always come here for my flow neeeeeds"
Anon, USA. [Verified Buyer]
SILVER Member since Apr 2016
Service and support
love HOP
"Always come here for my flow neeeeeds"
Anon, USA. [Verified Buyer]
SILVER Member since Apr 2016
26th August, 2017
Service and support
Fast shipping
"Good product and fast shipping."
Micah Spilker, USA. [Verified Buyer]
SILVER Member since Aug 2017
Service and support
Fast shipping
"Good product and fast shipping."
Micah Spilker, USA. [Verified Buyer]
SILVER Member since Aug 2017
23rd August, 2017
Service and support
Great products and service
"I bought juggling balls for my son. I had a question, which I submitted via the online support function. I received an immediate and helpful response, and similarly received frequent updates on the status of shipping. Happily, the juggling balls came on the early side (yeah!) I'd order from them again in a heartbeat."
Meredith, USA. [Verified Buyer]
BRONZE Member since Aug 2017
Service and support
Great products and service
"I bought juggling balls for my son. I had a question, which I submitted via the online support function. I received an immediate and helpful response, and similarly received frequent updates on the status of shipping. Happily, the juggling balls came on the early side (yeah!) I'd order from them again in a heartbeat."
Meredith, USA. [Verified Buyer]
BRONZE Member since Aug 2017
21st August, 2017
Service and support
Love the purchase suggestions.
"Right off the bat we were impressed with the option to take the short survey and get suggestions on where to start. It's super simple, and makes it very beginner friendly."
Whitney Smith, USA. [Verified Buyer]
BRONZE Member since Jul 2017
Service and support
Love the purchase suggestions.
"Right off the bat we were impressed with the option to take the short survey and get suggestions on where to start. It's super simple, and makes it very beginner friendly."
Whitney Smith, USA. [Verified Buyer]
BRONZE Member since Jul 2017
21st August, 2017
Service and support
A great website with ahuge selection
"We found that the selection offered by this company was far greater than we could get here in the UK. Prices are very good which made it worth while paying the import tax on our items. Despite the distance involved our package arrived in pretty quick time, despite having to await the card to allow us to pay customs at this end, the company clearly get orders despatched quickly. Everything arrived in good order having been packed appropriately for such a long journey. Would definitely use them again"
Jenny Eales, United Kingdom. [Verified Buyer]
BRONZE Member since Jul 2017
Service and support
A great website with ahuge selection
"We found that the selection offered by this company was far greater than we could get here in the UK. Prices are very good which made it worth while paying the import tax on our items. Despite the distance involved our package arrived in pretty quick time, despite having to await the card to allow us to pay customs at this end, the company clearly get orders despatched quickly. Everything arrived in good order having been packed appropriately for such a long journey. Would definitely use them again"
Jenny Eales, United Kingdom. [Verified Buyer]
BRONZE Member since Jul 2017
18th August, 2017
Service and support
Great Service
"When one of my LED juggling balls stopped working after about 8 months, I emailed support and got a VERY quick reply. Sam was super helpful in troubleshooting with me, and when we discovered it must be an internal problem, was quick to offer a free replacement. My only wish is that they would have allowed me to add more to my order since the ball was being sent anyway. But overall, responses were extremely quick and friendly and the team was very understanding."
Rachael Salay, USA. [Verified Buyer]
BRONZE Member since Sep 2016
Service and support
Great Service
"When one of my LED juggling balls stopped working after about 8 months, I emailed support and got a VERY quick reply. Sam was super helpful in troubleshooting with me, and when we discovered it must be an internal problem, was quick to offer a free replacement. My only wish is that they would have allowed me to add more to my order since the ball was being sent anyway. But overall, responses were extremely quick and friendly and the team was very understanding."
Rachael Salay, USA. [Verified Buyer]
BRONZE Member since Sep 2016
11th August, 2017
Service and support
Great service
"I have ordered probably a dozen times always received exactly what I ordered in a timely fashion and fairly quick shipping to the USA. Excellent prices, even cheaper than domestic competitors, even after overseas shipping!"
Shawn Sicilia, USA. [Verified Buyer]
SILVER Member since Sep 2015
Service and support
Great service
"I have ordered probably a dozen times always received exactly what I ordered in a timely fashion and fairly quick shipping to the USA. Excellent prices, even cheaper than domestic competitors, even after overseas shipping!"
Shawn Sicilia, USA. [Verified Buyer]
SILVER Member since Sep 2015
10th August, 2017
Service and support
Another successful order received
"I love Home of Poi! The services is always amazing and I feel like I want to keep learning more and more things just to order something different! Keep up the good work guys you are amazing. Fast delivery, packaged well and great service."
Kim Foley, New Zealand. [Verified Buyer]
SILVER Member since Dec 2016
Service and support
Another successful order received
"I love Home of Poi! The services is always amazing and I feel like I want to keep learning more and more things just to order something different! Keep up the good work guys you are amazing. Fast delivery, packaged well and great service."
Kim Foley, New Zealand. [Verified Buyer]
SILVER Member since Dec 2016
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All prices converted to United States dollars using XE.com