Where is my order?

Please read the following, log in to your account, and view your order information.

Important Information:

We are not a delivery company. We use courier networks to deliver your parcels and pass on shipping expenses at cost. Delays and missed scans can occur, as we are at the mercy of these transport companies.

We do not guarantee delivery times. We provide the best estimates given by the delivery companies, but all delivery times are subject to potential delays beyond our control.

Any available tracking information will be shown on your order page when you log into your account. You will also receive tracking updates via email.

You can view the tracking information and contact the delivery company for further details to trace your parcel. The expected delivery date will be shown for your order.