Low Rated Reviews for Service and support page 17
Ordered by Lowest Rating FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
12th January, 2018
Service and support
Thanks HOP
"just received my order very efficient. Great service product and price ."
Spoutnick, Canada. [Verified Buyer]
SILVER Member since Jan 2018
Service and support
Thanks HOP
"just received my order very efficient. Great service product and price ."
Spoutnick, Canada. [Verified Buyer]
SILVER Member since Jan 2018
10th January, 2018
Service and support
Excellent service
"I have never had issues ordering with you. I've gotten 2 sets of fire poi now, as gifts for others, and they are great quality! And shipped fast!"
Rachel Hatlestad, USA. [Verified Buyer]
SILVER Member since Oct 2016
Service and support
Excellent service
"I have never had issues ordering with you. I've gotten 2 sets of fire poi now, as gifts for others, and they are great quality! And shipped fast!"
Rachel Hatlestad, USA. [Verified Buyer]
SILVER Member since Oct 2016
9th January, 2018
Service and support
True to order and good on their word
"We order Christmas presents from Home of Poi. They were a huge hit. Great quality and fantastic customer service. I really appreciated the email contacts updating shipment as well as offering some educational material regarding the items we ordered. Definitely will continue shopping Home of Poi!"
Cami Mann, USA. [Verified Buyer]
BRONZE Member since Dec 2017
Service and support
True to order and good on their word
"We order Christmas presents from Home of Poi. They were a huge hit. Great quality and fantastic customer service. I really appreciated the email contacts updating shipment as well as offering some educational material regarding the items we ordered. Definitely will continue shopping Home of Poi!"
Cami Mann, USA. [Verified Buyer]
BRONZE Member since Dec 2017
8th January, 2018
Service and support
Great service, fast shipping!
"Super fast shipping. Everything in the order was correct and packed nicely. Glow in the dark is super bright as well :)"
Alex Fulton, USA. [Verified Buyer]
BRONZE Member since Dec 2017
Service and support
Great service, fast shipping!
"Super fast shipping. Everything in the order was correct and packed nicely. Glow in the dark is super bright as well :)"
Alex Fulton, USA. [Verified Buyer]
BRONZE Member since Dec 2017
8th January, 2018
Service and support
Thanks
"Always reliable and fast shipping, definitely continuing to purchase your products :)"
Emily W, Australia. [Verified Buyer]
SILVER Member since Dec 2017
Service and support
Thanks
"Always reliable and fast shipping, definitely continuing to purchase your products :)"
Emily W, Australia. [Verified Buyer]
SILVER Member since Dec 2017
7th January, 2018
Service and support
Very professional :)
"The first package got lost and never arrived. I contacted HomeOfPoi, and they swiftly resent another package with a tracking number. Just received it less than a month after (I'm living in Europa). Great customer service, the person who took care of my issue was very kind and professional ! :)"
Nils, France. [Verified Buyer]
SILVER Member since May 2017
Service and support
Very professional :)
"The first package got lost and never arrived. I contacted HomeOfPoi, and they swiftly resent another package with a tracking number. Just received it less than a month after (I'm living in Europa). Great customer service, the person who took care of my issue was very kind and professional ! :)"
Nils, France. [Verified Buyer]
SILVER Member since May 2017
5th January, 2018
Service and support
Life of Poi
"Excellent service, shirt is perfect."
Ppolzin, USA. [Verified Buyer]
BRONZE Member since Dec 2017
Service and support
Life of Poi
"Excellent service, shirt is perfect."
Ppolzin, USA. [Verified Buyer]
BRONZE Member since Dec 2017
4th January, 2018
Service and support
lotus fire fans
"just received my lotus fire fans....the 3 wick to start with, and the 5 wick for when I am braver. very quick delivery. No problem sewing the wicks onto the fans. I couldn't be happier with the look and feel of the fire fans."
Katherine Adams, United Kingdom. [Verified Buyer]
BRONZE Member since Nov 2017
Service and support
lotus fire fans
"just received my lotus fire fans....the 3 wick to start with, and the 5 wick for when I am braver. very quick delivery. No problem sewing the wicks onto the fans. I couldn't be happier with the look and feel of the fire fans."
Katherine Adams, United Kingdom. [Verified Buyer]
BRONZE Member since Nov 2017
4th January, 2018
Service and support
home of poi is awesome
"i really liked home of poi because it made me reassured and i felt like my goods were in good hands and i really liked the positive words that made me fell reassured. i really suggest home of poi, and i think it is a really good buying place for loads of goods, like yo-yos and diabolos. i really suggest this place, and it is REALLY AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!"
Nipha Kemmanee, Australia. [Verified Buyer]
BRONZE Member since Dec 2017
Service and support
home of poi is awesome
"i really liked home of poi because it made me reassured and i felt like my goods were in good hands and i really liked the positive words that made me fell reassured. i really suggest home of poi, and i think it is a really good buying place for loads of goods, like yo-yos and diabolos. i really suggest this place, and it is REALLY AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!"
Nipha Kemmanee, Australia. [Verified Buyer]
BRONZE Member since Dec 2017
3rd January, 2018
Service and support
Responsive and helpful
"When I sent an email asking for advice on handles I quickly got a really helpful and personal reply. Also, when I did place my order , the confirmation email and lots of very helpful shipping information and links to free resources. great company!"
Jennifer G, Canada. [Verified Buyer]
SILVER Member since Dec 2017
Service and support
Responsive and helpful
"When I sent an email asking for advice on handles I quickly got a really helpful and personal reply. Also, when I did place my order , the confirmation email and lots of very helpful shipping information and links to free resources. great company!"
Jennifer G, Canada. [Verified Buyer]
SILVER Member since Dec 2017
2nd January, 2018
Service and support
Quick service
"The products arrived in spain before the estimate delivery date, ordered on the 12/12 and delivered on the 30/12 and in good conditions. Very impressed with the service."
Erik Van Dorp, Spain. [Verified Buyer]
SILVER Member since Dec 2017
Service and support
Quick service
"The products arrived in spain before the estimate delivery date, ordered on the 12/12 and delivered on the 30/12 and in good conditions. Very impressed with the service."
Erik Van Dorp, Spain. [Verified Buyer]
SILVER Member since Dec 2017
1st January, 2018
Service and support
Great Seller
"Easy to use website with all products I needed. Shipped quickly over the holidays, all products were as described. I highly recommend Home of Poi!"
Georgia, USA. [Verified Buyer]
SILVER Member since Dec 2017
Service and support
Great Seller
"Easy to use website with all products I needed. Shipped quickly over the holidays, all products were as described. I highly recommend Home of Poi!"
Georgia, USA. [Verified Buyer]
SILVER Member since Dec 2017
30th December, 2017
Service and support
Professionnalisme exemplaire. High quality service.
"Service professionnel hors pair. Outstanding customer service, very professionnal, highly recommended."
Franck, Canada. [Verified Buyer]
BRONZE Member since Aug 2017
Service and support
Professionnalisme exemplaire. High quality service.
"Service professionnel hors pair. Outstanding customer service, very professionnal, highly recommended."
Franck, Canada. [Verified Buyer]
BRONZE Member since Aug 2017
28th December, 2017
Service and support
Really good service
"I ordered 5 led balls everything come in perfectly."
Gabriel Alcanfor, England (UK). [Verified Buyer]
BRONZE Member since Oct 2017
Service and support
Really good service
"I ordered 5 led balls everything come in perfectly."
Gabriel Alcanfor, England (UK). [Verified Buyer]
BRONZE Member since Oct 2017
27th December, 2017
Service and support
Thanks
"Produkt super, Service, super transfere Super Thanks from Vienna, Austria"
Jochen W Rth, Austria. [Verified Buyer]
BRONZE Member since Nov 2017
Service and support
Thanks
"Produkt super, Service, super transfere Super Thanks from Vienna, Austria"
Jochen W Rth, Austria. [Verified Buyer]
BRONZE Member since Nov 2017
27th December, 2017
Service and support
Best Online Shop!!
"Without a doubt the best online shopping experience I think I've ever had. The site is very easy to use and super helpful, the products arrived exactly as advertised and very promptly and the service and communication was excellent! Highly recommended!!!"
Kerry Townsend, New Zealand. [Verified Buyer]
BRONZE Member since Nov 2017
Service and support
Best Online Shop!!
"Without a doubt the best online shopping experience I think I've ever had. The site is very easy to use and super helpful, the products arrived exactly as advertised and very promptly and the service and communication was excellent! Highly recommended!!!"
Kerry Townsend, New Zealand. [Verified Buyer]
BRONZE Member since Nov 2017
23rd December, 2017
Service and support
I have no memory of this conversation.
"I'm sure it was a good conversation otherwise I may have remembered it."
Laura Green, USA. [Verified Buyer]
GOLD Member since Jul 2014
Service and support
I have no memory of this conversation.
"I'm sure it was a good conversation otherwise I may have remembered it."
Laura Green, USA. [Verified Buyer]
GOLD Member since Jul 2014
20th December, 2017
Service and support
Awesome
"Awesome service! Fab products! Highly recommended!"
Pip, Australia. [Verified Buyer]
BRONZE Member since Nov 2017
Service and support
Awesome
"Awesome service! Fab products! Highly recommended!"
Pip, Australia. [Verified Buyer]
BRONZE Member since Nov 2017
20th December, 2017
Service and support
Fantastic Poi and Service
"Home of Poi has always shipped my sweet gear to Illinois within a short time frame. Even when Christmas was around the corner they got my poi here in 5 days. It goes without saying that the products speak for themselves. I recently ordered my second pair of contact poi (80mm to 100mm) from these guys to change up my flow. Also, their fire wicks are great quality, my Poi heads are still going strong after 300+ burns! Thank you friends! -Rumi"
Rumi Qadri, USA. [Verified Buyer]
SILVER Member since Sep 2012
Service and support
Fantastic Poi and Service
"Home of Poi has always shipped my sweet gear to Illinois within a short time frame. Even when Christmas was around the corner they got my poi here in 5 days. It goes without saying that the products speak for themselves. I recently ordered my second pair of contact poi (80mm to 100mm) from these guys to change up my flow. Also, their fire wicks are great quality, my Poi heads are still going strong after 300+ burns! Thank you friends! -Rumi"
Rumi Qadri, USA. [Verified Buyer]
SILVER Member since Sep 2012
19th December, 2017
Service and support
Sock poi
"Fast and friendly service. First company in a while I bought from that didn't provide a tracking number on the shipment but I was assured it would arrive in a certain amount of days and it did ! Love my sock poi! The brigjt color is my favorite! Thank you so much"
Jennifer Cusic, USA. [Verified Buyer]
BRONZE Member since Nov 2017
Service and support
Sock poi
"Fast and friendly service. First company in a while I bought from that didn't provide a tracking number on the shipment but I was assured it would arrive in a certain amount of days and it did ! Love my sock poi! The brigjt color is my favorite! Thank you so much"
Jennifer Cusic, USA. [Verified Buyer]
BRONZE Member since Nov 2017
18th December, 2017
Service and support
Faulty Pod Poi Light Replacement
"I received a faulty pod poi light in my order and after trying soft and hard resets I decided to needed to try to exchange it. HomeofPoi responded to my initial order request within minutes of sending the email, the checked up on the order status frequently, and they made the entire process simple and streamlined. In my opinion service and support is one of the most important aspects of a business and for HomeofPoi to take such a personal touch with their support gives me enormous confidence to continue doing all my flow toy shopping with them."
Brad, USA. [Verified Buyer]
SILVER Member since Jun 2016
Service and support
Faulty Pod Poi Light Replacement
"I received a faulty pod poi light in my order and after trying soft and hard resets I decided to needed to try to exchange it. HomeofPoi responded to my initial order request within minutes of sending the email, the checked up on the order status frequently, and they made the entire process simple and streamlined. In my opinion service and support is one of the most important aspects of a business and for HomeofPoi to take such a personal touch with their support gives me enormous confidence to continue doing all my flow toy shopping with them."
Brad, USA. [Verified Buyer]
SILVER Member since Jun 2016
15th December, 2017
Service and support
Love Home of Poi
"Always great ordering from Home of Poi!!!! Fast shipping , great people to deal with!!!! They are my only site i order from!!!!"
Paul Butler, USA. [Verified Buyer]
SILVER Member since Jul 2016
Service and support
Love Home of Poi
"Always great ordering from Home of Poi!!!! Fast shipping , great people to deal with!!!! They are my only site i order from!!!!"
Paul Butler, USA. [Verified Buyer]
SILVER Member since Jul 2016
13th December, 2017
Service and support
Perfect timing, shapes and sizes!
"I was afraid it will arrive late by the christmas post time service, i have it here! And I got good answers about my questions and needs! Thanks you!"
Sonia Legault, Canada. [Verified Buyer]
SILVER Member since Sep 2012
Service and support
Perfect timing, shapes and sizes!
"I was afraid it will arrive late by the christmas post time service, i have it here! And I got good answers about my questions and needs! Thanks you!"
Sonia Legault, Canada. [Verified Buyer]
SILVER Member since Sep 2012
7th December, 2017
Service and support
Thank you!!
"I really like them!! Very happy"
Anette Halfon, USA. [Verified Buyer]
BRONZE Member since Nov 2017
Service and support
Thank you!!
"I really like them!! Very happy"
Anette Halfon, USA. [Verified Buyer]
BRONZE Member since Nov 2017
6th December, 2017
Service and support
Home of Poi is the Best team
"I ordered my poi on 16Oct and today is 5Dec. I thought my order was lost but the team of HoP never gave up trying and i want to thank them so much for that. I do not know what else to say the products are perfect in quality and the team never let me down even i sent them about 50emails they communicated immediately and they were really helpful many thanks to Sam for his patience with me!! I will be happy to buy again with no hesitations because happines is guarantied from Home of Poi! Thanks again from Greece!"
George Tarampoukas, Greece. [Verified Buyer]
SILVER Member since Oct 2017
Service and support
Home of Poi is the Best team
"I ordered my poi on 16Oct and today is 5Dec. I thought my order was lost but the team of HoP never gave up trying and i want to thank them so much for that. I do not know what else to say the products are perfect in quality and the team never let me down even i sent them about 50emails they communicated immediately and they were really helpful many thanks to Sam for his patience with me!! I will be happy to buy again with no hesitations because happines is guarantied from Home of Poi! Thanks again from Greece!"
George Tarampoukas, Greece. [Verified Buyer]
SILVER Member since Oct 2017
5th December, 2017
Service and support
Very Pleased
"Received them very fast! Very good quality, you have a returned customer:) Thanks Home of Poi"
Autumn Dimarzo, USA. [Verified Buyer]
BRONZE Member since Nov 2017
Service and support
Very Pleased
"Received them very fast! Very good quality, you have a returned customer:) Thanks Home of Poi"
Autumn Dimarzo, USA. [Verified Buyer]
BRONZE Member since Nov 2017
5th December, 2017
Service and support
Help with a broken c5 unit
"One of my unit has stopped displaying the color green. And after a quick conversation with sam(?) at the support, a brand new one was shipped."
Noam Rivlin, Israel. [Verified Buyer]
BRONZE Member since Jan 2017
Service and support
Help with a broken c5 unit
"One of my unit has stopped displaying the color green. And after a quick conversation with sam(?) at the support, a brand new one was shipped."
Noam Rivlin, Israel. [Verified Buyer]
BRONZE Member since Jan 2017
4th December, 2017
Service and support
Awesome
Nick Fox, Australia. [Verified Buyer]
SILVER Member since Oct 2017
Service and support
Awesome
Nick Fox, Australia. [Verified Buyer]
SILVER Member since Oct 2017
30th November, 2017
Service and support
Great service
"Placed an order and got fast delivery even with the holidays. Items came well pakaged and protected. Very happy with quality and service. Will definately be ordering again."
Todd Egerdahl, USA. [Verified Buyer]
SILVER Member since Aug 2017
Service and support
Great service
"Placed an order and got fast delivery even with the holidays. Items came well pakaged and protected. Very happy with quality and service. Will definately be ordering again."
Todd Egerdahl, USA. [Verified Buyer]
SILVER Member since Aug 2017
28th November, 2017
Service and support
Great service
"Home of poi always has amazing customer service and support!"
Rebecca Arellano, USA. [Verified Buyer]
SILVER Member since Aug 2017
Service and support
Great service
"Home of poi always has amazing customer service and support!"
Rebecca Arellano, USA. [Verified Buyer]
SILVER Member since Aug 2017
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All prices converted to United States dollars using XE.com