Low Rated Reviews for Service and support page 15
Ordered by Lowest Rating FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
4th July, 2018
Service and support
Incredible Products
"The products ordered arrive within the expected time frame and are of the utmost quality. Spending alot of time with friends spinning various dangerous objects (sometimes on fire!) without worrying about nuts and bolts flying everywhere and sending the world up in flames is incredibly relaxing and focusing on just the task at hand becomes much easier now I have some good quality products to use. Well worth the money and, although it was hard, the wait for it to get here!"
English Gent, United Kingdom. [Verified Buyer]
SILVER Member since Mar 2018
Service and support
Incredible Products
"The products ordered arrive within the expected time frame and are of the utmost quality. Spending alot of time with friends spinning various dangerous objects (sometimes on fire!) without worrying about nuts and bolts flying everywhere and sending the world up in flames is incredibly relaxing and focusing on just the task at hand becomes much easier now I have some good quality products to use. Well worth the money and, although it was hard, the wait for it to get here!"
English Gent, United Kingdom. [Verified Buyer]
SILVER Member since Mar 2018
28th June, 2018
Service and support
Great deal!!
"Merci beaucoup pour votre professionnalisme et la communication. ! Je recommande tres fortement votre soci t !"
Franckdesoutter, France. [Verified Buyer]
SILVER Member since Jun 2018
Service and support
Great deal!!
"Merci beaucoup pour votre professionnalisme et la communication. ! Je recommande tres fortement votre soci t !"
Franckdesoutter, France. [Verified Buyer]
SILVER Member since Jun 2018
27th June, 2018
Service and support
Amazing as always
"Everything came in on time. Completely satisfied with my order."
Shaqs92, Bermuda. [Verified Buyer]
GOLD Member since Dec 2014
Service and support
Amazing as always
"Everything came in on time. Completely satisfied with my order."
Shaqs92, Bermuda. [Verified Buyer]
GOLD Member since Dec 2014
21st May, 2018
Service and support
Finally get to flow!
"Thanks HOP for re-ship my item! Finally I can flow with my levistick. I'm really loving it. Very beautiful stick and light. And not to forget, my pod poi finally get a new leash.. it's perfect!"
Shuhada Jamil, Malaysia. [Verified Buyer]
SILVER Member since Apr 2015
Service and support
Finally get to flow!
"Thanks HOP for re-ship my item! Finally I can flow with my levistick. I'm really loving it. Very beautiful stick and light. And not to forget, my pod poi finally get a new leash.. it's perfect!"
Shuhada Jamil, Malaysia. [Verified Buyer]
SILVER Member since Apr 2015
12th May, 2018
Service and support
Thank you!
"Fantastic company! Goods were delivered fast and efficient all the way to France. Many thanks :)"
Richard Fraser, France. [Verified Buyer]
SILVER Member since Apr 2018
Service and support
Thank you!
"Fantastic company! Goods were delivered fast and efficient all the way to France. Many thanks :)"
Richard Fraser, France. [Verified Buyer]
SILVER Member since Apr 2018
10th May, 2018
Service and support
Excellence!
"My 8 rings were delivered in safe package, product is well made and I am absolutely amazed by HomeOfPoi's customer service. I highly recommend ordering from this store! :)"
Petr Lan K, Czech. Republic. [Verified Buyer]
SILVER Member since Apr 2018
Service and support
Excellence!
"My 8 rings were delivered in safe package, product is well made and I am absolutely amazed by HomeOfPoi's customer service. I highly recommend ordering from this store! :)"
Petr Lan K, Czech. Republic. [Verified Buyer]
SILVER Member since Apr 2018
10th May, 2018
Service and support
Home of poi is the best!
"I love home of poi, they have an unbelievable selection of products and amazing resources for learning and creating. I highly reccomend this company, especially if you like to build your own props. Also their customer service is great and they always respond quickly!"
Sierra Stephenson, USA. [Verified Buyer]
SILVER Member since Jan 2017
Service and support
Home of poi is the best!
"I love home of poi, they have an unbelievable selection of products and amazing resources for learning and creating. I highly reccomend this company, especially if you like to build your own props. Also their customer service is great and they always respond quickly!"
Sierra Stephenson, USA. [Verified Buyer]
SILVER Member since Jan 2017
10th May, 2018
Service and support
EXCELLENT CUSTOMER SERVICE
"Excellent customer service, and the fans are well made, sturdy and absolutely beautiful! I ordered a set of the small lotus fans, and they arrived a full week earlier than expected. One had minor damage from shipping, and the company fixed the situation immediately and was wonderful to work with. Very professional. Will def be ordering more items!!"
Allison Miller, USA. [Verified Buyer]
BRONZE Member since Apr 2018
Service and support
EXCELLENT CUSTOMER SERVICE
"Excellent customer service, and the fans are well made, sturdy and absolutely beautiful! I ordered a set of the small lotus fans, and they arrived a full week earlier than expected. One had minor damage from shipping, and the company fixed the situation immediately and was wonderful to work with. Very professional. Will def be ordering more items!!"
Allison Miller, USA. [Verified Buyer]
BRONZE Member since Apr 2018
9th May, 2018
Service and support
They feel so good!
"They're perfectly weighted and flow so well! I've been finding it hard to put them down, thank you homeofpoi :)"
Chun Loo, Australia. [Verified Buyer]
SILVER Member since Sep 2016
Service and support
They feel so good!
"They're perfectly weighted and flow so well! I've been finding it hard to put them down, thank you homeofpoi :)"
Chun Loo, Australia. [Verified Buyer]
SILVER Member since Sep 2016
30th April, 2018
Service and support
Great service
"The order went really well arrived in time with all correct things , the quality of my poi where very good and a good service :)"
Kegan Tideswell, United Kingdom. [Verified Buyer]
SILVER Member since Apr 2018
Service and support
Great service
"The order went really well arrived in time with all correct things , the quality of my poi where very good and a good service :)"
Kegan Tideswell, United Kingdom. [Verified Buyer]
SILVER Member since Apr 2018
29th April, 2018
Service and support
Lower prices, better shipping, more selection than Amazon
"Forget Amazon. Home of Poi is the only place to buy contact juggling balls. Prices were outrageous on Amazon compared to HoP. Shipping from NZ to US was super cheap and items arrived earlier than expected. They updated order status regularly, and were very quick to respond to emails. Would recommend HoP to anyone!"
Rattlefox, USA. [Verified Buyer]
SILVER Member since Apr 2018
Service and support
Lower prices, better shipping, more selection than Amazon
"Forget Amazon. Home of Poi is the only place to buy contact juggling balls. Prices were outrageous on Amazon compared to HoP. Shipping from NZ to US was super cheap and items arrived earlier than expected. They updated order status regularly, and were very quick to respond to emails. Would recommend HoP to anyone!"
Rattlefox, USA. [Verified Buyer]
SILVER Member since Apr 2018
24th April, 2018
Service and support
Fantastic
"Ordered some stuff for my 9 year old. She is happy as with it and the high quality surprised me, it's really sturdy gear. Postage was a little slow but that's more to do with Australia Post I'd think. When I rang and asked about it the bloke on the phone was really good and it was actually dropped to the door while I was on the phone to the company. Really happy with it."
Aaron, Australia. [Verified Buyer]
SILVER Member since Mar 2018
Service and support
Fantastic
"Ordered some stuff for my 9 year old. She is happy as with it and the high quality surprised me, it's really sturdy gear. Postage was a little slow but that's more to do with Australia Post I'd think. When I rang and asked about it the bloke on the phone was really good and it was actually dropped to the door while I was on the phone to the company. Really happy with it."
Aaron, Australia. [Verified Buyer]
SILVER Member since Mar 2018
19th April, 2018
Service and support
fantastic
"great products, easy to search a wide variety of circus and performance equipment. very smooth check out and delivery process."
L Johnson, Australia. [Verified Buyer]
SILVER Member since Oct 2016
Service and support
fantastic
"great products, easy to search a wide variety of circus and performance equipment. very smooth check out and delivery process."
L Johnson, Australia. [Verified Buyer]
SILVER Member since Oct 2016
14th April, 2018
Service and support
excellent service
"This arrived 5 days earlier than expected. Amazing considering I'm in the UK. It was quicker than some of my local purchases"
Peter Tanczos, United Kingdom. [Verified Buyer]
SILVER Member since Mar 2018
Service and support
excellent service
"This arrived 5 days earlier than expected. Amazing considering I'm in the UK. It was quicker than some of my local purchases"
Peter Tanczos, United Kingdom. [Verified Buyer]
SILVER Member since Mar 2018
13th April, 2018
Service and support
HOP
"I love you guys so much. Will always recommend you to anyone looking for any sort of flow product!"
Connor Lambert, USA. [Verified Buyer]
SILVER Member since Feb 2017
Service and support
HOP
"I love you guys so much. Will always recommend you to anyone looking for any sort of flow product!"
Connor Lambert, USA. [Verified Buyer]
SILVER Member since Feb 2017
11th April, 2018
Service and support
Quick and smooth
"My order was promptly processed, simply the shipping to Germany took the time it took. All in all: Quick and smooth, thank you!"
Kendra Taktak, Germany. [Verified Buyer]
SILVER Member since Mar 2018
Service and support
Quick and smooth
"My order was promptly processed, simply the shipping to Germany took the time it took. All in all: Quick and smooth, thank you!"
Kendra Taktak, Germany. [Verified Buyer]
SILVER Member since Mar 2018
11th April, 2018
Service and support
HoP is great
"Always the best customer service"
Lucas Henriksen, USA. [Verified Buyer]
SILVER Member since Jan 2018
Service and support
HoP is great
"Always the best customer service"
Lucas Henriksen, USA. [Verified Buyer]
SILVER Member since Jan 2018
9th April, 2018
Service and support
Good stuff, delivered fast
Vanessa Muck, New Zealand. [Verified Buyer]
BRONZE Member since Apr 2018
Service and support
Good stuff, delivered fast
Vanessa Muck, New Zealand. [Verified Buyer]
BRONZE Member since Apr 2018
3rd April, 2018
Service and support
Great service
"Great website with great customer service!"
Michael Hutchings, USA. [Verified Buyer]
SILVER Member since Mar 2018
Service and support
Great service
"Great website with great customer service!"
Michael Hutchings, USA. [Verified Buyer]
SILVER Member since Mar 2018
3rd April, 2018
Service and support
Replacement of one faulty glow poi - timely and free!
"I purchased a set of glow poi and they arrived by mail within 3 days. Oh joy! Except one was not working. Oh no! After going through the online advice options and very helpful emails from the manufacturers in USA, I asked the Home of Poi in Christchurch for advice and they not only sent me a replacement part for free but also within the short time frame before I went to WOMAD in Taranaki. I was able to spin poi after dark at WOMAD and now only hit myself in the head sometimes. My family are impressed, my Year 9 form class are impressed and I was deeply impressed by the aroha and awhina shown by Home of Poi. I have been unreservedly recommending their product, and their service, to everyone who comes up to me and asks - where did you get those - they are so cool! I have a long way to go on my spinning journey - but have had the best possible start. The shape and consistency of glow poi make it a fun, instead of a painful, learning curve. Mesmerising even with basic moves at night!"
Claudine Tyrrell, New Zealand. [Verified Buyer]
SILVER Member since Mar 2018
Service and support
Replacement of one faulty glow poi - timely and free!
"I purchased a set of glow poi and they arrived by mail within 3 days. Oh joy! Except one was not working. Oh no! After going through the online advice options and very helpful emails from the manufacturers in USA, I asked the Home of Poi in Christchurch for advice and they not only sent me a replacement part for free but also within the short time frame before I went to WOMAD in Taranaki. I was able to spin poi after dark at WOMAD and now only hit myself in the head sometimes. My family are impressed, my Year 9 form class are impressed and I was deeply impressed by the aroha and awhina shown by Home of Poi. I have been unreservedly recommending their product, and their service, to everyone who comes up to me and asks - where did you get those - they are so cool! I have a long way to go on my spinning journey - but have had the best possible start. The shape and consistency of glow poi make it a fun, instead of a painful, learning curve. Mesmerising even with basic moves at night!"
Claudine Tyrrell, New Zealand. [Verified Buyer]
SILVER Member since Mar 2018
3rd April, 2018
Service and support
Best Poi Co in the Whole World
"Fantastic product, delivered 3 days after order..the backup service is second to none.. buy from the Best."
Shelley, New Zealand. [Verified Buyer]
GOLD Member since Mar 2010
Service and support
Best Poi Co in the Whole World
"Fantastic product, delivered 3 days after order..the backup service is second to none.. buy from the Best."
Shelley, New Zealand. [Verified Buyer]
GOLD Member since Mar 2010
3rd April, 2018
Service and support
incredible service
"i blinked twice and my flow toys arrived. insanely fast service!!! thanks tribe! :)"
Jordan Sayler, New Zealand. [Verified Buyer]
SILVER Member since Jan 2017
Service and support
incredible service
"i blinked twice and my flow toys arrived. insanely fast service!!! thanks tribe! :)"
Jordan Sayler, New Zealand. [Verified Buyer]
SILVER Member since Jan 2017
31st March, 2018
Service and support
Home of POI does it again
"Once again your guys at HOP have exceeded my expectations and delivered with you usual excellence. You continue to amaze me. Thanks for the fantastic service."
Graham Martin, New Zealand. [Verified Buyer]
GOLD Member since Nov 2011
Service and support
Home of POI does it again
"Once again your guys at HOP have exceeded my expectations and delivered with you usual excellence. You continue to amaze me. Thanks for the fantastic service."
Graham Martin, New Zealand. [Verified Buyer]
GOLD Member since Nov 2011
29th March, 2018
Service and support
Prompt and Precise customer service
"I was curious as to whether lengths of grip come off a longer roll so I could order a custom length, unfortunately they didn't, but, the answer came very fast."
Charlie F., New Zealand. [Verified Buyer]
PLATINUM Member since Jun 2006
Service and support
Prompt and Precise customer service
"I was curious as to whether lengths of grip come off a longer roll so I could order a custom length, unfortunately they didn't, but, the answer came very fast."
Charlie F., New Zealand. [Verified Buyer]
PLATINUM Member since Jun 2006
29th March, 2018
Service and support
Wonderful Company To Do Business With!
"I was very pleased with my transaction and my purchase. Everything went smoothly with the purchase and my stick's arrived in the amount of time I was told it would take. I love my new stick's and can't wait to light them! Thank you so much!!"
Cassandra Smith, USA. [Verified Buyer]
SILVER Member since Mar 2018
Service and support
Wonderful Company To Do Business With!
"I was very pleased with my transaction and my purchase. Everything went smoothly with the purchase and my stick's arrived in the amount of time I was told it would take. I love my new stick's and can't wait to light them! Thank you so much!!"
Cassandra Smith, USA. [Verified Buyer]
SILVER Member since Mar 2018
28th March, 2018
Service and support
super service
"Deuxieme commande chez home of poi et toujours aussi satisfait. Service rapide, on est informe de chaques etapes et les colis arrivent vraiment vite. Merci!"
Yannick Forney, Switzerland. [Verified Buyer]
SILVER Member since Feb 2018
Service and support
super service
"Deuxieme commande chez home of poi et toujours aussi satisfait. Service rapide, on est informe de chaques etapes et les colis arrivent vraiment vite. Merci!"
Yannick Forney, Switzerland. [Verified Buyer]
SILVER Member since Feb 2018
26th March, 2018
Service and support
flowtoy led shortstaff 800mm
"robust, fast, long battery life want another for dual wielding"
Jake Iuli, New Zealand. [Verified Buyer]
SILVER Member since Jan 2018
Service and support
flowtoy led shortstaff 800mm
"robust, fast, long battery life want another for dual wielding"
Jake Iuli, New Zealand. [Verified Buyer]
SILVER Member since Jan 2018
24th March, 2018
Service and support
Amazing
"Everything we ever purchase from here is of high quality and great priced! Will be shopping here again. Highly recommended"
Carolyn Dillon, USA. [Verified Buyer]
SILVER Member since Oct 2017
Service and support
Amazing
"Everything we ever purchase from here is of high quality and great priced! Will be shopping here again. Highly recommended"
Carolyn Dillon, USA. [Verified Buyer]
SILVER Member since Oct 2017
22nd March, 2018
Service and support
Repeat Customer here
"This is the fourth time buying from HomeofPoi, and as always 100 satisfied! Highly recommend their top quality products. Keep on spinning ;)"
Dziyana Yarkina, Belarus. [Verified Buyer]
BRONZE Member since Oct 2017
Service and support
Repeat Customer here
"This is the fourth time buying from HomeofPoi, and as always 100 satisfied! Highly recommend their top quality products. Keep on spinning ;)"
Dziyana Yarkina, Belarus. [Verified Buyer]
BRONZE Member since Oct 2017
22nd March, 2018
Service and support
Review of Concentrate Contact Staff + C5 LED
"The contact staff is wonderful. Very bright LEDs and the staff is weighted really well. The LED modules have broken twice on me, but customer service from Home of Poi has sent me 2 replacements free of charge. Love this company!"
Michael Williams, USA. [Verified Buyer]
SILVER Member since Sep 2017
Service and support
Review of Concentrate Contact Staff + C5 LED
"The contact staff is wonderful. Very bright LEDs and the staff is weighted really well. The LED modules have broken twice on me, but customer service from Home of Poi has sent me 2 replacements free of charge. Love this company!"
Michael Williams, USA. [Verified Buyer]
SILVER Member since Sep 2017
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