Best Reviews for Service and support page 2
Ordered by Highest Rating FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
4th March, 2020
Service and support
top notch service provided
"Thank you home of poi for providing quality products at a fair rate for all my fire needs !"
Onandoffstagetoday, United Kingdom. [Verified Buyer]
SILVER Member since Sep 2019
Service and support
top notch service provided
"Thank you home of poi for providing quality products at a fair rate for all my fire needs !"
Onandoffstagetoday, United Kingdom. [Verified Buyer]
SILVER Member since Sep 2019
4th March, 2020
Service and support
Excellent Service
"The product arrived faster than expected and everything was perfect. Excellent service!!"
Brennameg0222, Canada. [Verified Buyer]
SILVER Member since Jan 2020
Service and support
Excellent Service
"The product arrived faster than expected and everything was perfect. Excellent service!!"
Brennameg0222, Canada. [Verified Buyer]
SILVER Member since Jan 2020
28th February, 2020
Service and support
Very happy
"Very happy with the products"
Jamieyoung418, Australia. [Verified Buyer]
BRONZE Member since Jan 2020
Service and support
Very happy
"Very happy with the products"
Jamieyoung418, Australia. [Verified Buyer]
BRONZE Member since Jan 2020
27th February, 2020
Service and support
Thanks
"A straightforward purchase with home of poi. Easy purchase with fast shipping. Thanks."
Skeysnz, New Zealand. [Verified Buyer]
SILVER Member since Dec 2019
Service and support
Thanks
"A straightforward purchase with home of poi. Easy purchase with fast shipping. Thanks."
Skeysnz, New Zealand. [Verified Buyer]
SILVER Member since Dec 2019
25th February, 2020
Service and support
Great!
"Amazing customer service, and the LED Juggling balls I received are exactly what I was looking for."
Allisongurliacci, USA. [Verified Buyer]
BRONZE Member since Jan 2020
Service and support
Great!
"Amazing customer service, and the LED Juggling balls I received are exactly what I was looking for."
Allisongurliacci, USA. [Verified Buyer]
BRONZE Member since Jan 2020
25th February, 2020
Service and support
Perfect timing!
"I ordered 3 juggling balls for a friend who came to visit and lost his through customs. We had only one day of stopping home to receive the package and it had arrived that day! He was able to replace his old juggling balls and enjoy the duration of a New Zealand adventure. Very happy with the quality and size :)"
Mollyrsutton, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2020
Service and support
Perfect timing!
"I ordered 3 juggling balls for a friend who came to visit and lost his through customs. We had only one day of stopping home to receive the package and it had arrived that day! He was able to replace his old juggling balls and enjoy the duration of a New Zealand adventure. Very happy with the quality and size :)"
Mollyrsutton, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2020
18th February, 2020
Service and support
An overall great website with great service
"I have ordered a fusion staff, some covers, a set of poi and some led stuff. Also just bought a hoop. The communication and customer service is amazing as are the products and pricing."
Achakrav58, USA. [Verified Buyer]
SILVER Member since Jul 2019
Service and support
An overall great website with great service
"I have ordered a fusion staff, some covers, a set of poi and some led stuff. Also just bought a hoop. The communication and customer service is amazing as are the products and pricing."
Achakrav58, USA. [Verified Buyer]
SILVER Member since Jul 2019
18th February, 2020
Service and support
great communication
"excellent communication, v helpful service all round."
Issy, United Kingdom. [Verified Buyer]
SILVER Member since Jan 2020
Service and support
great communication
"excellent communication, v helpful service all round."
Issy, United Kingdom. [Verified Buyer]
SILVER Member since Jan 2020
11th February, 2020
Service and support
Quick and easy
"Awesome turn around time, ordered my poi and was itching to get started playing, they arrived very promptly and were exactly what I was after"
Rory.grant.nz, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2020
Service and support
Quick and easy
"Awesome turn around time, ordered my poi and was itching to get started playing, they arrived very promptly and were exactly what I was after"
Rory.grant.nz, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2020
24th January, 2020
Service and support
Awesome service
"Our order arrived promptly even in the busy Xmas period. The product itself was even better quality than I Expected and my daughter was wrapt on Xmas day! Thank you so much!"
Kylie, New Zealand. [Verified Buyer]
BRONZE Member since Dec 2019
Service and support
Awesome service
"Our order arrived promptly even in the busy Xmas period. The product itself was even better quality than I Expected and my daughter was wrapt on Xmas day! Thank you so much!"
Kylie, New Zealand. [Verified Buyer]
BRONZE Member since Dec 2019
23rd January, 2020
Service and support
Satisfied Return Customer
"Easy to navigate website, fast delivery and reasonable prices. Another awesome purchase"
Annah, New Zealand. [Verified Buyer]
SILVER Member since Dec 2019
Service and support
Satisfied Return Customer
"Easy to navigate website, fast delivery and reasonable prices. Another awesome purchase"
Annah, New Zealand. [Verified Buyer]
SILVER Member since Dec 2019
23rd January, 2020
Service and support
LED poi
"I absolutely adore my poi! I get lost in spinning and hours go by. I am very aporeciative of the online lessons, that was a wonderful surprise to come with them. So useful!"
Shaelyn, Canada. [Verified Buyer]
SILVER Member since Sep 2019
Service and support
LED poi
"I absolutely adore my poi! I get lost in spinning and hours go by. I am very aporeciative of the online lessons, that was a wonderful surprise to come with them. So useful!"
Shaelyn, Canada. [Verified Buyer]
SILVER Member since Sep 2019
20th January, 2020
Service and support
Diablo order
"Items ordered arrived quickly and efficiently. My kids are loving the diablo. Thanks home of poi"
Smrmitchell, New Zealand. [Verified Buyer]
BRONZE Member since Dec 2019
Service and support
Diablo order
"Items ordered arrived quickly and efficiently. My kids are loving the diablo. Thanks home of poi"
Smrmitchell, New Zealand. [Verified Buyer]
BRONZE Member since Dec 2019
20th January, 2020
Service and support
Professional
"Not only is the staff set extremely well made and high quality, the customer service and peofessionality of HOP is excellent. The item arrived fast and despite issues with the order they were fixed immediately. The staff is beautiful and sturdy, great attention to design detail. My only wish is that the LED ends would have options for solid colors that don't flash or change."
Monica.napoles, USA. [Verified Buyer]
SILVER Member since Dec 2019
Service and support
Professional
"Not only is the staff set extremely well made and high quality, the customer service and peofessionality of HOP is excellent. The item arrived fast and despite issues with the order they were fixed immediately. The staff is beautiful and sturdy, great attention to design detail. My only wish is that the LED ends would have options for solid colors that don't flash or change."
Monica.napoles, USA. [Verified Buyer]
SILVER Member since Dec 2019
6th January, 2020
Service and support
Krzysztof
"Everything came wrapped in a nice package on time and great quality. Nothing to add. Highly recommended!"
Kratoslaw, United Kingdom. [Verified Buyer]
SILVER Member since Dec 2016
Service and support
Krzysztof
"Everything came wrapped in a nice package on time and great quality. Nothing to add. Highly recommended!"
Kratoslaw, United Kingdom. [Verified Buyer]
SILVER Member since Dec 2016
6th January, 2020
Service and support
Reliable service
"Home of poi always ship in a timely fashion and are responsive to emails"
Maxsbmcintyre, New Zealand. [Verified Buyer]
PLATINUM Member since Jul 2017
Service and support
Reliable service
"Home of poi always ship in a timely fashion and are responsive to emails"
Maxsbmcintyre, New Zealand. [Verified Buyer]
PLATINUM Member since Jul 2017
3rd January, 2020
Service and support
Perfect online shopping experience
"My grandchildren live in Australia so my daughter in law googled their Christmas gift items for me and this website came up. So I ordered 2 Diablos online and hoped for the best. The entire experience from dust look to delivery across the ditch was excellent. Communication was regular and my gifts were delivered well in time. Thanks home of poi."
Julesexton, New Zealand. [Verified Buyer]
SILVER Member since Nov 2019
Service and support
Perfect online shopping experience
"My grandchildren live in Australia so my daughter in law googled their Christmas gift items for me and this website came up. So I ordered 2 Diablos online and hoped for the best. The entire experience from dust look to delivery across the ditch was excellent. Communication was regular and my gifts were delivered well in time. Thanks home of poi."
Julesexton, New Zealand. [Verified Buyer]
SILVER Member since Nov 2019
1st January, 2020
Service and support
Excellent service and information
"The product is always great, but onto of that its the extra info, communications and ease of process that makes me come back."
Miss Gail Force, Australia. [Verified Buyer]
GOLD Member since Nov 2017
Service and support
Excellent service and information
"The product is always great, but onto of that its the extra info, communications and ease of process that makes me come back."
Miss Gail Force, Australia. [Verified Buyer]
GOLD Member since Nov 2017
31st December, 2019
Service and support
Hassle Free Purchase
"Bought 2 Diablo's for my sons for Christmas. The shipping was very fast from NZ to Australia and we are very happy with the quality. I wouldn't hesitate to buy from Home of Poi again."
Bradsinbc, Australia. [Verified Buyer]
SILVER Member since Nov 2019
Service and support
Hassle Free Purchase
"Bought 2 Diablo's for my sons for Christmas. The shipping was very fast from NZ to Australia and we are very happy with the quality. I wouldn't hesitate to buy from Home of Poi again."
Bradsinbc, Australia. [Verified Buyer]
SILVER Member since Nov 2019
17th December, 2019
Service and support
Excellent product, extraordinarily good service
"Very happy with the 70mm glow balls bought. Great quality, weight, brightness, and reliability. Sam in the support team went above and beyond to ensure that I was happy with the service provided by Home of Poi - I will never order from anywhere else!! Thank you Sam, and the team there - you guys are doing a fantastic job :)"
Richforsyth, Germany. [Verified Buyer]
SILVER Member since Feb 2019
Service and support
Excellent product, extraordinarily good service
"Very happy with the 70mm glow balls bought. Great quality, weight, brightness, and reliability. Sam in the support team went above and beyond to ensure that I was happy with the service provided by Home of Poi - I will never order from anywhere else!! Thank you Sam, and the team there - you guys are doing a fantastic job :)"
Richforsyth, Germany. [Verified Buyer]
SILVER Member since Feb 2019
13th December, 2019
Service and support
Merci !
"Je recommande !"
Lila, France. [Verified Buyer]
SILVER Member since Nov 2019
Service and support
Merci !
"Je recommande !"
Lila, France. [Verified Buyer]
SILVER Member since Nov 2019
12th December, 2019
Service and support
quality
"I am very happy with all my recent purchases!The small rings where a bit difficult to loop through and back again.They could be a bit bigger for the 8mm cord or there must be a trick to do it without breaking your fingernails"
Helge, New Zealand. [Verified Buyer]
GOLD Member since Nov 2015
Service and support
quality
"I am very happy with all my recent purchases!The small rings where a bit difficult to loop through and back again.They could be a bit bigger for the 8mm cord or there must be a trick to do it without breaking your fingernails"
Helge, New Zealand. [Verified Buyer]
GOLD Member since Nov 2015
4th December, 2019
Service and support
DIY FIRE FANS
"They are so beautiful!!! The metal is sturdy and the socks are nice and thick! I also ordered some beautiful silk poi. Love this shop!! Could not be happier."
Marlee.norman.00, USA. [Verified Buyer]
SILVER Member since Oct 2019
Service and support
DIY FIRE FANS
"They are so beautiful!!! The metal is sturdy and the socks are nice and thick! I also ordered some beautiful silk poi. Love this shop!! Could not be happier."
Marlee.norman.00, USA. [Verified Buyer]
SILVER Member since Oct 2019
25th November, 2019
Service and support
Large Twista fire poi and Lotus fans
"I got my order alittle sooner then expected and found the products to be of outstanding quality. I will definately be ordering from HoP again."
Emmopunk1221, USA. [Verified Buyer]
SILVER Member since Oct 2019
Service and support
Large Twista fire poi and Lotus fans
"I got my order alittle sooner then expected and found the products to be of outstanding quality. I will definately be ordering from HoP again."
Emmopunk1221, USA. [Verified Buyer]
SILVER Member since Oct 2019
25th November, 2019
Service and support
Great Products, Amazing Price!
"Really wonderful products, at amazingly reasonable price! You guys rock!!"
Kbhatia1967, India. [Verified Buyer]
GOLD Member since May 2018
Service and support
Great Products, Amazing Price!
"Really wonderful products, at amazingly reasonable price! You guys rock!!"
Kbhatia1967, India. [Verified Buyer]
GOLD Member since May 2018
19th November, 2019
Service and support
POI FUN FOREVER
"I love my poi and have bought gifts for friends from this site! They are always fast and courteous and sell great products."
Kristen Guarino, USA. [Verified Buyer]
BRONZE Member since Oct 2019
Service and support
POI FUN FOREVER
"I love my poi and have bought gifts for friends from this site! They are always fast and courteous and sell great products."
Kristen Guarino, USA. [Verified Buyer]
BRONZE Member since Oct 2019
19th November, 2019
Service and support
Home of Poi
"This is our first time buying from Home of Poi, and we were impressed with the selection, quality of goods and the fantastic service. Will definitely be coming back!"
Manawatugymclub, New Zealand. [Verified Buyer]
SILVER Member since Oct 2019
Service and support
Home of Poi
"This is our first time buying from Home of Poi, and we were impressed with the selection, quality of goods and the fantastic service. Will definitely be coming back!"
Manawatugymclub, New Zealand. [Verified Buyer]
SILVER Member since Oct 2019
15th November, 2019
Service and support
Customer Service
"I had a question about a product i ordered. I reached out to Home of Poi and they got back to me quickly and were nice and respectful while answering my question. Love this place."
Kimberly_clark, USA. [Verified Buyer]
SILVER Member since Dec 2011
Service and support
Customer Service
"I had a question about a product i ordered. I reached out to Home of Poi and they got back to me quickly and were nice and respectful while answering my question. Love this place."
Kimberly_clark, USA. [Verified Buyer]
SILVER Member since Dec 2011
12th November, 2019
Service and support
Awesome Customer Service and Product
"At first I was distressed that it took a while for the order to come. (from the other side of the planet) Home of POI did, however, get the product to me exactly as promised and in a timely fashion. I'm very impressed, and would recommend them to anyone for their juggling needs. 5 stars!"
Michael_findlay, Canada. [Verified Buyer]
BRONZE Member since Oct 2019
Service and support
Awesome Customer Service and Product
"At first I was distressed that it took a while for the order to come. (from the other side of the planet) Home of POI did, however, get the product to me exactly as promised and in a timely fashion. I'm very impressed, and would recommend them to anyone for their juggling needs. 5 stars!"
Michael_findlay, Canada. [Verified Buyer]
BRONZE Member since Oct 2019
2nd November, 2019
Service and support
Stellar shipping. Now to learn.
"I ordered my toys on a Thursday and they arrived one week later, the next Thursday in the U.S. Kia ora New Zealand!! I'm brand new to juggling. Contact juggling looked interesting (manageable?) I have a handicap, broken/deformed finger. So...we'll see. Your website and prices made my purchase appealing. Thank you for the online lessons. Again, thank you Sam and Malcolm. I feel that if I need support HOP will be there."
Vvvvv.femail, USA. [Verified Buyer]
SILVER Member since Oct 2019
Service and support
Stellar shipping. Now to learn.
"I ordered my toys on a Thursday and they arrived one week later, the next Thursday in the U.S. Kia ora New Zealand!! I'm brand new to juggling. Contact juggling looked interesting (manageable?) I have a handicap, broken/deformed finger. So...we'll see. Your website and prices made my purchase appealing. Thank you for the online lessons. Again, thank you Sam and Malcolm. I feel that if I need support HOP will be there."
Vvvvv.femail, USA. [Verified Buyer]
SILVER Member since Oct 2019
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All prices converted to United States dollars using XE.com