5 Star Reviews for Service and support page 12
Currently only showing 5 Star reviewsNewest FirstHighest Rating FirstLowest Rating First
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23rd August, 2017
Service and support
Great products and service
"I bought juggling balls for my son. I had a question, which I submitted via the online support function. I received an immediate and helpful response, and similarly received frequent updates on the status of shipping. Happily, the juggling balls came on the early side (yeah!) I'd order from them again in a heartbeat."
Meredith, USA. [Verified Buyer]
BRONZE Member since Aug 2017
Service and support
Great products and service
"I bought juggling balls for my son. I had a question, which I submitted via the online support function. I received an immediate and helpful response, and similarly received frequent updates on the status of shipping. Happily, the juggling balls came on the early side (yeah!) I'd order from them again in a heartbeat."
Meredith, USA. [Verified Buyer]
BRONZE Member since Aug 2017
21st August, 2017
Service and support
Love the purchase suggestions.
"Right off the bat we were impressed with the option to take the short survey and get suggestions on where to start. It's super simple, and makes it very beginner friendly."
Whitney Smith, USA. [Verified Buyer]
BRONZE Member since Jul 2017
Service and support
Love the purchase suggestions.
"Right off the bat we were impressed with the option to take the short survey and get suggestions on where to start. It's super simple, and makes it very beginner friendly."
Whitney Smith, USA. [Verified Buyer]
BRONZE Member since Jul 2017
21st August, 2017
Service and support
A great website with ahuge selection
"We found that the selection offered by this company was far greater than we could get here in the UK. Prices are very good which made it worth while paying the import tax on our items. Despite the distance involved our package arrived in pretty quick time, despite having to await the card to allow us to pay customs at this end, the company clearly get orders despatched quickly. Everything arrived in good order having been packed appropriately for such a long journey. Would definitely use them again"
Jenny Eales, United Kingdom. [Verified Buyer]
BRONZE Member since Jul 2017
Service and support
A great website with ahuge selection
"We found that the selection offered by this company was far greater than we could get here in the UK. Prices are very good which made it worth while paying the import tax on our items. Despite the distance involved our package arrived in pretty quick time, despite having to await the card to allow us to pay customs at this end, the company clearly get orders despatched quickly. Everything arrived in good order having been packed appropriately for such a long journey. Would definitely use them again"
Jenny Eales, United Kingdom. [Verified Buyer]
BRONZE Member since Jul 2017
18th August, 2017
Service and support
Great Service
"When one of my LED juggling balls stopped working after about 8 months, I emailed support and got a VERY quick reply. Sam was super helpful in troubleshooting with me, and when we discovered it must be an internal problem, was quick to offer a free replacement. My only wish is that they would have allowed me to add more to my order since the ball was being sent anyway. But overall, responses were extremely quick and friendly and the team was very understanding."
Rachael Salay, USA. [Verified Buyer]
BRONZE Member since Sep 2016
Service and support
Great Service
"When one of my LED juggling balls stopped working after about 8 months, I emailed support and got a VERY quick reply. Sam was super helpful in troubleshooting with me, and when we discovered it must be an internal problem, was quick to offer a free replacement. My only wish is that they would have allowed me to add more to my order since the ball was being sent anyway. But overall, responses were extremely quick and friendly and the team was very understanding."
Rachael Salay, USA. [Verified Buyer]
BRONZE Member since Sep 2016
11th August, 2017
Service and support
Great service
"I have ordered probably a dozen times always received exactly what I ordered in a timely fashion and fairly quick shipping to the USA. Excellent prices, even cheaper than domestic competitors, even after overseas shipping!"
Shawn Sicilia, USA. [Verified Buyer]
SILVER Member since Sep 2015
Service and support
Great service
"I have ordered probably a dozen times always received exactly what I ordered in a timely fashion and fairly quick shipping to the USA. Excellent prices, even cheaper than domestic competitors, even after overseas shipping!"
Shawn Sicilia, USA. [Verified Buyer]
SILVER Member since Sep 2015
10th August, 2017
Service and support
Another successful order received
"I love Home of Poi! The services is always amazing and I feel like I want to keep learning more and more things just to order something different! Keep up the good work guys you are amazing. Fast delivery, packaged well and great service."
Kim Foley, New Zealand. [Verified Buyer]
SILVER Member since Dec 2016
Service and support
Another successful order received
"I love Home of Poi! The services is always amazing and I feel like I want to keep learning more and more things just to order something different! Keep up the good work guys you are amazing. Fast delivery, packaged well and great service."
Kim Foley, New Zealand. [Verified Buyer]
SILVER Member since Dec 2016
8th August, 2017
Service and support
Excellent Speedy Service
"I was very pleasantly surprised with the speed in which this order was processed and dispatched. The automated tracking emails and follow ups were also very nice."
Michael Dudley, New Zealand. [Verified Buyer]
BRONZE Member since Jul 2017
Service and support
Excellent Speedy Service
"I was very pleasantly surprised with the speed in which this order was processed and dispatched. The automated tracking emails and follow ups were also very nice."
Michael Dudley, New Zealand. [Verified Buyer]
BRONZE Member since Jul 2017
7th August, 2017
Service and support
Great service
"I have placed many orders with HoP and have always been satisfied. Wide range of great products, fast dispatch and excellent pricing."
Christopher Baylis, Australia. [Verified Buyer]
SILVER Member since Jul 2015
Service and support
Great service
"I have placed many orders with HoP and have always been satisfied. Wide range of great products, fast dispatch and excellent pricing."
Christopher Baylis, Australia. [Verified Buyer]
SILVER Member since Jul 2015
4th August, 2017
Service and support
Wonderful
"Fast shipping, decent price, great customer service. 10/10 would shop again."
James Hardy, Canada. [Verified Buyer]
BRONZE Member since Jul 2017
Service and support
Wonderful
"Fast shipping, decent price, great customer service. 10/10 would shop again."
James Hardy, Canada. [Verified Buyer]
BRONZE Member since Jul 2017
1st August, 2017
Service and support
Great
"Always very quick to reply and always very easy to communicate with and resolve Issues"
Lorna Byrne, Ireland. [Verified Buyer]
SILVER Member since Nov 2016
Service and support
Great
"Always very quick to reply and always very easy to communicate with and resolve Issues"
Lorna Byrne, Ireland. [Verified Buyer]
SILVER Member since Nov 2016
1st August, 2017
Service and support
Amazing product and service!
"I've gotten all of my poi from home of poi. They hae great prices and great quality. If anything is wrong with your product they will go above and beyond to make it right. Exceptional customer service!!! I love home of poi and wI'll always buy my props from them."
Josh Greenwald, USA. [Verified Buyer]
BRONZE Member since Feb 2016
Service and support
Amazing product and service!
"I've gotten all of my poi from home of poi. They hae great prices and great quality. If anything is wrong with your product they will go above and beyond to make it right. Exceptional customer service!!! I love home of poi and wI'll always buy my props from them."
Josh Greenwald, USA. [Verified Buyer]
BRONZE Member since Feb 2016
31st July, 2017
Service and support
Sterling service from an ocean away
"HoP has never disappointed me in the 3 years that I have been a customer. Sure, they are located on the other side of the biggest ocean in the world. But as long as you understand that they are shipping quality products to you from across the world you will be amazed at their care and helpfulness. Thanks HoP"
Phalkor's Fire, USA. [Verified Buyer]
GOLD Member since Jan 2015
Service and support
Sterling service from an ocean away
"HoP has never disappointed me in the 3 years that I have been a customer. Sure, they are located on the other side of the biggest ocean in the world. But as long as you understand that they are shipping quality products to you from across the world you will be amazed at their care and helpfulness. Thanks HoP"
Phalkor's Fire, USA. [Verified Buyer]
GOLD Member since Jan 2015
30th July, 2017
Service and support
HAPPYYYY!
"Thank you team of HoP. Items has arrived faster than I expected. And there are any problems with them, all perfectly!! Im really gratefull, and thinking to buy here in my next purshase. Blessings!"
Martin Jaime Mansilla, Chile. [Verified Buyer]
SILVER Member since Jul 2017
Service and support
HAPPYYYY!
"Thank you team of HoP. Items has arrived faster than I expected. And there are any problems with them, all perfectly!! Im really gratefull, and thinking to buy here in my next purshase. Blessings!"
Martin Jaime Mansilla, Chile. [Verified Buyer]
SILVER Member since Jul 2017
28th July, 2017
Service and support
Nice support!
"I loved the support was really handy and amazing, everything was replied in time and very friendly! Thank you for all!"
Ruben Rebelo, Portugal. [Verified Buyer]
BRONZE Member since Jul 2017
Service and support
Nice support!
"I loved the support was really handy and amazing, everything was replied in time and very friendly! Thank you for all!"
Ruben Rebelo, Portugal. [Verified Buyer]
BRONZE Member since Jul 2017
26th July, 2017
Service and support
Amazing value and quality
"Everything I ordered arrived before the estimated date, giving me a great surprise. The materials are all high quality and very durable (especially considering how many things I accidentally smack those poi into while learning a new trick) and I love the amount of resources available. I won't be buying from anywhere else again."
Laura H, Australia. [Verified Buyer]
BRONZE Member since Jun 2017
Service and support
Amazing value and quality
"Everything I ordered arrived before the estimated date, giving me a great surprise. The materials are all high quality and very durable (especially considering how many things I accidentally smack those poi into while learning a new trick) and I love the amount of resources available. I won't be buying from anywhere else again."
Laura H, Australia. [Verified Buyer]
BRONZE Member since Jun 2017
26th July, 2017
Service and support
Best circus site around!!
"I have been juggling for a little over a year now. I've learned balls, clubs, rings, contact juggling and more. I firmly believe that Home of Poi is the single greatest site out there for circus props. I've purchased from them many times and I can gladly say that I've never been let down. Their prices are unbeatable. Their quality is stellar. They ship orders on time, every time. The only down side is that shipping can add up because they are based in New Zealand, but for as low as their prices are, it barely makes a difference. They have a VERY wide variety of circus props and they are all built to last. I'm thoroughly impressed and I think I'll be using this site even more in my future. The worst part about this site is that I can't stop spending money here. But it's great because you can buy a ton of great, quality props and have only spent like $50-$60. This is as good as it gets folks. I can't recommend this site enough. Use it and love it! Thank you Home of Poi, you guys rock!!!"
Aaron Finkle, USA. [Verified Buyer]
SILVER Member since Jul 2017
Service and support
Best circus site around!!
"I have been juggling for a little over a year now. I've learned balls, clubs, rings, contact juggling and more. I firmly believe that Home of Poi is the single greatest site out there for circus props. I've purchased from them many times and I can gladly say that I've never been let down. Their prices are unbeatable. Their quality is stellar. They ship orders on time, every time. The only down side is that shipping can add up because they are based in New Zealand, but for as low as their prices are, it barely makes a difference. They have a VERY wide variety of circus props and they are all built to last. I'm thoroughly impressed and I think I'll be using this site even more in my future. The worst part about this site is that I can't stop spending money here. But it's great because you can buy a ton of great, quality props and have only spent like $50-$60. This is as good as it gets folks. I can't recommend this site enough. Use it and love it! Thank you Home of Poi, you guys rock!!!"
Aaron Finkle, USA. [Verified Buyer]
SILVER Member since Jul 2017
25th July, 2017
Service and support
So much FUN!!!!
"We live in the US and it took about three weeks to receive our items. Totally worth the wait!!!! The flames are beautiful and the flame chucks work wonderfully! I wasn't expecting the chucks to make so much noise but that's kind of cool too. Thanks for the awesome product!!!"
Diana Jackson, USA. [Verified Buyer]
SILVER Member since Jul 2017
Service and support
So much FUN!!!!
"We live in the US and it took about three weeks to receive our items. Totally worth the wait!!!! The flames are beautiful and the flame chucks work wonderfully! I wasn't expecting the chucks to make so much noise but that's kind of cool too. Thanks for the awesome product!!!"
Diana Jackson, USA. [Verified Buyer]
SILVER Member since Jul 2017
25th July, 2017
Service and support
Helpful
"My question answered quickly and clearly, exactly what you need."
Ezra Connolly, United Kingdom. [Verified Buyer]
BRONZE Member since Jul 2017
Service and support
Helpful
"My question answered quickly and clearly, exactly what you need."
Ezra Connolly, United Kingdom. [Verified Buyer]
BRONZE Member since Jul 2017
25th July, 2017
Service and support
Always amazing service!!
"Always a pleasure to order from Home of Poi! Great team, very informative, and great products! Thank you!!"
Phoenix Stone, Canada. [Verified Buyer]
BRONZE Member since May 2017
Service and support
Always amazing service!!
"Always a pleasure to order from Home of Poi! Great team, very informative, and great products! Thank you!!"
Phoenix Stone, Canada. [Verified Buyer]
BRONZE Member since May 2017
24th July, 2017
Service and support
Good biz
"I would definitely refer a friend. Very professional, very easy to use website."
Shaun Daniels, USA. [Verified Buyer]
BRONZE Member since Jul 2014
Service and support
Good biz
"I would definitely refer a friend. Very professional, very easy to use website."
Shaun Daniels, USA. [Verified Buyer]
BRONZE Member since Jul 2014
21st July, 2017
Service and support
1st Order from HOP
"Excellent service and Great Deal! Fast ship to USA. Top notch staff. I'm planning my next order. Thank you, you're the Best!"
Jimmi V., USA. [Verified Buyer]
SILVER Member since Jun 2017
Service and support
1st Order from HOP
"Excellent service and Great Deal! Fast ship to USA. Top notch staff. I'm planning my next order. Thank you, you're the Best!"
Jimmi V., USA. [Verified Buyer]
SILVER Member since Jun 2017
21st July, 2017
Service and support
Always on point
"Prompt support. .always happy to help me out with any questions I have ...you guys rock"
Nick Rouse, New Zealand. [Verified Buyer]
GOLD Member since Jan 2017
Service and support
Always on point
"Prompt support. .always happy to help me out with any questions I have ...you guys rock"
Nick Rouse, New Zealand. [Verified Buyer]
GOLD Member since Jan 2017
20th July, 2017
Service and support
Always amazing
"The team at HoP has always done a stellar job making sure that I have all of the support I need when selecting specific parts or when troubleshooting my props. Every one of them is a true blessing :)"
Jonathan Rogers, USA. [Verified Buyer]
SILVER Member since Jun 2015
Service and support
Always amazing
"The team at HoP has always done a stellar job making sure that I have all of the support I need when selecting specific parts or when troubleshooting my props. Every one of them is a true blessing :)"
Jonathan Rogers, USA. [Verified Buyer]
SILVER Member since Jun 2015
19th July, 2017
Service and support
Cusrtomer service
"We ordered a set of flowers sticks and had an issue with one of the sticks. The guys immediately sent us a new set. Their approach is positive and personal. I will be ordering more from them in he future. Thank you SAM !"
Asaf, Australia. [Verified Buyer]
SILVER Member since Jun 2017
Service and support
Cusrtomer service
"We ordered a set of flowers sticks and had an issue with one of the sticks. The guys immediately sent us a new set. Their approach is positive and personal. I will be ordering more from them in he future. Thank you SAM !"
Asaf, Australia. [Verified Buyer]
SILVER Member since Jun 2017
19th July, 2017
Service and support
Awesome service!
"The shipping was pretty quick for international with no tracking info, and purchasing from the site was a breeze. Wonderful email communication as well. I was very happy with the whole process! Thanks guys!!"
Amber Lane, USA. [Verified Buyer]
BRONZE Member since Jun 2017
Service and support
Awesome service!
"The shipping was pretty quick for international with no tracking info, and purchasing from the site was a breeze. Wonderful email communication as well. I was very happy with the whole process! Thanks guys!!"
Amber Lane, USA. [Verified Buyer]
BRONZE Member since Jun 2017
17th July, 2017
Service and support
A passion for life
"I'm from Canada and very happy to had spend some time in New Zealand and learn to juggle with the fire! Thank you Home of Poi for sharing me this passion and letting me continued it here at home :) I love it"
Mikael Normand, Canada. [Verified Buyer]
BRONZE Member since Jun 2017
Service and support
A passion for life
"I'm from Canada and very happy to had spend some time in New Zealand and learn to juggle with the fire! Thank you Home of Poi for sharing me this passion and letting me continued it here at home :) I love it"
Mikael Normand, Canada. [Verified Buyer]
BRONZE Member since Jun 2017
17th July, 2017
Service and support
Good!
"Very helpful and fun community"
Thi Le, USA. [Verified Buyer]
BRONZE Member since Jun 2017
Service and support
Good!
"Very helpful and fun community"
Thi Le, USA. [Verified Buyer]
BRONZE Member since Jun 2017
14th July, 2017
Service and support
Calidad, precio y rapidez
"Abanicos preciosos, de calidad y buen manejo. Han llegado m s r pido de lo que esperada solo 11 d as!! Estoy muy contenta con el pedido :D"
Lara Perea Fuentes, Spain. [Verified Buyer]
GOLD Member since Jun 2017
Service and support
Calidad, precio y rapidez
"Abanicos preciosos, de calidad y buen manejo. Han llegado m s r pido de lo que esperada solo 11 d as!! Estoy muy contenta con el pedido :D"
Lara Perea Fuentes, Spain. [Verified Buyer]
GOLD Member since Jun 2017
1st July, 2017
Service and support
Quality products
"I ordered some Kevlar cotton and magnets from HOP, it only took two weeks yo get to me and the product is spot on to the description :)"
Michael Brown, Australia. [Verified Buyer]
BRONZE Member since May 2017
Service and support
Quality products
"I ordered some Kevlar cotton and magnets from HOP, it only took two weeks yo get to me and the product is spot on to the description :)"
Michael Brown, Australia. [Verified Buyer]
BRONZE Member since May 2017
30th June, 2017
Service and support
Fast!
"Such fast response time and beautiful written notifications. Thank you for all your help HOP."
Rebecca Raines, Australia. [Verified Buyer]
BRONZE Member since Jun 2007
Service and support
Fast!
"Such fast response time and beautiful written notifications. Thank you for all your help HOP."
Rebecca Raines, Australia. [Verified Buyer]
BRONZE Member since Jun 2007
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Currently only showing 5 Star reviews
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Currently only showing 5 Star reviews
Newest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
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