Latest Reviews for Service and support page 3
Ordered by Newest FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
25th November, 2019
Service and support
Great Products, Amazing Price!
"Really wonderful products, at amazingly reasonable price! You guys rock!!"
Kbhatia1967, India. [Verified Buyer]
GOLD Member since May 2018
Service and support
Great Products, Amazing Price!
"Really wonderful products, at amazingly reasonable price! You guys rock!!"
Kbhatia1967, India. [Verified Buyer]
GOLD Member since May 2018
25th November, 2019
Service and support
Large Twista fire poi and Lotus fans
"I got my order alittle sooner then expected and found the products to be of outstanding quality. I will definately be ordering from HoP again."
Emmopunk1221, USA. [Verified Buyer]
SILVER Member since Oct 2019
Service and support
Large Twista fire poi and Lotus fans
"I got my order alittle sooner then expected and found the products to be of outstanding quality. I will definately be ordering from HoP again."
Emmopunk1221, USA. [Verified Buyer]
SILVER Member since Oct 2019
19th November, 2019
Service and support
Home of Poi
"This is our first time buying from Home of Poi, and we were impressed with the selection, quality of goods and the fantastic service. Will definitely be coming back!"
Manawatugymclub, New Zealand. [Verified Buyer]
SILVER Member since Oct 2019
Service and support
Home of Poi
"This is our first time buying from Home of Poi, and we were impressed with the selection, quality of goods and the fantastic service. Will definitely be coming back!"
Manawatugymclub, New Zealand. [Verified Buyer]
SILVER Member since Oct 2019
19th November, 2019
Service and support
POI FUN FOREVER
"I love my poi and have bought gifts for friends from this site! They are always fast and courteous and sell great products."
Kristen Guarino, USA. [Verified Buyer]
BRONZE Member since Oct 2019
Service and support
POI FUN FOREVER
"I love my poi and have bought gifts for friends from this site! They are always fast and courteous and sell great products."
Kristen Guarino, USA. [Verified Buyer]
BRONZE Member since Oct 2019
15th November, 2019
Service and support
Customer Service
"I had a question about a product i ordered. I reached out to Home of Poi and they got back to me quickly and were nice and respectful while answering my question. Love this place."
Kimberly_clark, USA. [Verified Buyer]
SILVER Member since Dec 2011
Service and support
Customer Service
"I had a question about a product i ordered. I reached out to Home of Poi and they got back to me quickly and were nice and respectful while answering my question. Love this place."
Kimberly_clark, USA. [Verified Buyer]
SILVER Member since Dec 2011
12th November, 2019
Service and support
Awesome Customer Service and Product
"At first I was distressed that it took a while for the order to come. (from the other side of the planet) Home of POI did, however, get the product to me exactly as promised and in a timely fashion. I'm very impressed, and would recommend them to anyone for their juggling needs. 5 stars!"
Michael_findlay, Canada. [Verified Buyer]
BRONZE Member since Oct 2019
Service and support
Awesome Customer Service and Product
"At first I was distressed that it took a while for the order to come. (from the other side of the planet) Home of POI did, however, get the product to me exactly as promised and in a timely fashion. I'm very impressed, and would recommend them to anyone for their juggling needs. 5 stars!"
Michael_findlay, Canada. [Verified Buyer]
BRONZE Member since Oct 2019
2nd November, 2019
Service and support
Stellar shipping. Now to learn.
"I ordered my toys on a Thursday and they arrived one week later, the next Thursday in the U.S. Kia ora New Zealand!! I'm brand new to juggling. Contact juggling looked interesting (manageable?) I have a handicap, broken/deformed finger. So...we'll see. Your website and prices made my purchase appealing. Thank you for the online lessons. Again, thank you Sam and Malcolm. I feel that if I need support HOP will be there."
Vvvvv.femail, USA. [Verified Buyer]
SILVER Member since Oct 2019
Service and support
Stellar shipping. Now to learn.
"I ordered my toys on a Thursday and they arrived one week later, the next Thursday in the U.S. Kia ora New Zealand!! I'm brand new to juggling. Contact juggling looked interesting (manageable?) I have a handicap, broken/deformed finger. So...we'll see. Your website and prices made my purchase appealing. Thank you for the online lessons. Again, thank you Sam and Malcolm. I feel that if I need support HOP will be there."
Vvvvv.femail, USA. [Verified Buyer]
SILVER Member since Oct 2019
29th October, 2019
Service and support
satisfied
Agnes.fulop, Netherlands. [Verified Buyer]
BRONZE Member since Jul 2019
Service and support
satisfied
Agnes.fulop, Netherlands. [Verified Buyer]
BRONZE Member since Jul 2019
24th October, 2019
Service and support
Good
Cookie11y61, Japan. [Verified Buyer]
SILVER Member since Apr 2019
Service and support
Good
Cookie11y61, Japan. [Verified Buyer]
SILVER Member since Apr 2019
22nd October, 2019
Service and support
Diabolo string
"Great price and excellent service. I will certainly order from them again"
D_huai, Canada. [Verified Buyer]
BRONZE Member since Sep 2019
Service and support
Diabolo string
"Great price and excellent service. I will certainly order from them again"
D_huai, Canada. [Verified Buyer]
BRONZE Member since Sep 2019
16th October, 2019
Service and support
Rapidly exchange
"We recieved a rapidly exchange after we report a broken fan after the first use. Honestly, this is a very good service! Thank you very much. Top seller in my opinion!"
Mgstudi, Germany. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Rapidly exchange
"We recieved a rapidly exchange after we report a broken fan after the first use. Honestly, this is a very good service! Thank you very much. Top seller in my opinion!"
Mgstudi, Germany. [Verified Buyer]
SILVER Member since Aug 2019
14th October, 2019
Service and support
Great product
"I was very satisfied with how trippy that shit was."
Frank_viviano, USA. [Verified Buyer]
SILVER Member since Mar 2011
Service and support
Great product
"I was very satisfied with how trippy that shit was."
Frank_viviano, USA. [Verified Buyer]
SILVER Member since Mar 2011
8th October, 2019
Service and support
Poi knobs
"Everything was fine :) no problems with payment or delivery ."
Gleinkaa, Austria. [Verified Buyer]
BRONZE Member since Aug 2019
Service and support
Poi knobs
"Everything was fine :) no problems with payment or delivery ."
Gleinkaa, Austria. [Verified Buyer]
BRONZE Member since Aug 2019
2nd October, 2019
Service and support
Home of Poi is
"I couldn't be happier! I love the LED pro. I can spin for hours with incredible bright beautiful lights. I just get lost in the flow. Thank you Home of Poi! Also it got to me in California so incredibly fast. Honestly the videos are helpful for first burn. Will 10/10 purchase from here again. Very happy customer."
Ladybruin, USA. [Verified Buyer]
SILVER Member since Sep 2019
Service and support
Home of Poi is
"I couldn't be happier! I love the LED pro. I can spin for hours with incredible bright beautiful lights. I just get lost in the flow. Thank you Home of Poi! Also it got to me in California so incredibly fast. Honestly the videos are helpful for first burn. Will 10/10 purchase from here again. Very happy customer."
Ladybruin, USA. [Verified Buyer]
SILVER Member since Sep 2019
30th September, 2019
Service and support
Great products and service
"Products as advertised. Fast postage. Thanks"
Steph.pearce, New Zealand. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Great products and service
"Products as advertised. Fast postage. Thanks"
Steph.pearce, New Zealand. [Verified Buyer]
SILVER Member since Aug 2019
26th September, 2019
Service and support
Great company
"Great company, delivery was faster than expected."
Rishkintyre, USA. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Great company
"Great company, delivery was faster than expected."
Rishkintyre, USA. [Verified Buyer]
SILVER Member since Aug 2019
24th September, 2019
Service and support
Awesome company!
"I ordered some kevlar wick for my fire fans, they were delivered to Spain in an impressively super speedy time. I could see that the quality of the kevlar is excellent, unfortunately, I accidentally ordered the wrong size but Thanks to HOP's awesome friendly customer service I was kindly informed that I can send back my purchase without any problem. I am really pleased with the service and will be using them mant more times in the future for all my fire props and supplies. :)"
Beatrice Flowers, Spain. [Verified Buyer]
BRONZE Member since Aug 2019
Service and support
Awesome company!
"I ordered some kevlar wick for my fire fans, they were delivered to Spain in an impressively super speedy time. I could see that the quality of the kevlar is excellent, unfortunately, I accidentally ordered the wrong size but Thanks to HOP's awesome friendly customer service I was kindly informed that I can send back my purchase without any problem. I am really pleased with the service and will be using them mant more times in the future for all my fire props and supplies. :)"
Beatrice Flowers, Spain. [Verified Buyer]
BRONZE Member since Aug 2019
20th September, 2019
Service and support
Excellent Product
"Great quality, well made with perfect length and weight. Very happy"
Nessedwards, New Zealand. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Excellent Product
"Great quality, well made with perfect length and weight. Very happy"
Nessedwards, New Zealand. [Verified Buyer]
SILVER Member since Aug 2019
18th September, 2019
Service and support
happy camper
"all products are great, wicks were of high quality will definitely buy more"
Joshuaharasym, Canada. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
happy camper
"all products are great, wicks were of high quality will definitely buy more"
Joshuaharasym, Canada. [Verified Buyer]
SILVER Member since Aug 2019
10th September, 2019
Service and support
Very good
"Was recommended by a friend - was not disappointed. First fire poi and I am quite happy with them, quality is great and the price reasonable: the online resources are especially excellent. Seems like a company that cares, definitely recommend."
Rosslord2011, Canada. [Verified Buyer]
SILVER Member since Aug 2019
Service and support
Very good
"Was recommended by a friend - was not disappointed. First fire poi and I am quite happy with them, quality is great and the price reasonable: the online resources are especially excellent. Seems like a company that cares, definitely recommend."
Rosslord2011, Canada. [Verified Buyer]
SILVER Member since Aug 2019
10th September, 2019
Service and support
Happy customer
"I was very pleased with the service from House of Poi. Delivery was right on time, and the communication was great-as well as humorous! I'm enjoying the devil sticks, I haven't had any in so long. Thanks House of Poi!"
Kelly Kreager, Canada. [Verified Buyer]
BRONZE Member since Aug 2019
Service and support
Happy customer
"I was very pleased with the service from House of Poi. Delivery was right on time, and the communication was great-as well as humorous! I'm enjoying the devil sticks, I haven't had any in so long. Thanks House of Poi!"
Kelly Kreager, Canada. [Verified Buyer]
BRONZE Member since Aug 2019
4th September, 2019
Service and support
Excellent Customer Service!
"I had some questions and received prompt reply and great service processing our order - so appreciated!! We've had a great experience dealing with your company - thank you!!!"
Sarahandsquad, New Zealand. [Verified Buyer]
SILVER Member since Jul 2019
Service and support
Excellent Customer Service!
"I had some questions and received prompt reply and great service processing our order - so appreciated!! We've had a great experience dealing with your company - thank you!!!"
Sarahandsquad, New Zealand. [Verified Buyer]
SILVER Member since Jul 2019
4th September, 2019
Service and support
everything....wonderful! great customer service!
Templedancer, USA. [Verified Buyer]
SILVER Member since Jul 2019
Service and support
everything....wonderful! great customer service!
Templedancer, USA. [Verified Buyer]
SILVER Member since Jul 2019
2nd September, 2019
Service and support
Great products
"My fire poi were well made and the order was exactly what I thought I was getting at a good and fair price. Love the products, can't wait to spin them!"
Melissa, USA. [Verified Buyer]
SILVER Member since Jul 2019
Service and support
Great products
"My fire poi were well made and the order was exactly what I thought I was getting at a good and fair price. Love the products, can't wait to spin them!"
Melissa, USA. [Verified Buyer]
SILVER Member since Jul 2019
30th August, 2019
Service and support
Very fast service
"Excellent customer service! Items came early all the way from NZ! Good quality, will order from them again."
Kimbit88, Canada. [Verified Buyer]
BRONZE Member since Jul 2019
Service and support
Very fast service
"Excellent customer service! Items came early all the way from NZ! Good quality, will order from them again."
Kimbit88, Canada. [Verified Buyer]
BRONZE Member since Jul 2019
28th August, 2019
Service and support
Amazing service
"My first order was lost somehow, and they were VERY quick to send a replacement order. Thank you!"
Sara.c.wong, Canada. [Verified Buyer]
SILVER Member since Jun 2019
Service and support
Amazing service
"My first order was lost somehow, and they were VERY quick to send a replacement order. Thank you!"
Sara.c.wong, Canada. [Verified Buyer]
SILVER Member since Jun 2019
11th August, 2019
Service and support
My first set of real clubs
"Super motivated to practice now that I have a decent set of clubs. Very happy. Excellent service and speedy delivery. So proud to have home of poi a NZ company. I feel this may be my new obsession."
Kia-kaha, New Zealand. [Verified Buyer]
BRONZE Member since Aug 2019
Service and support
My first set of real clubs
"Super motivated to practice now that I have a decent set of clubs. Very happy. Excellent service and speedy delivery. So proud to have home of poi a NZ company. I feel this may be my new obsession."
Kia-kaha, New Zealand. [Verified Buyer]
BRONZE Member since Aug 2019
3rd August, 2019
Service and support
So awesome, but a bit misleading....
"I ordered 2 sets of the silk scarf poi and I am really into them. They're very well made and move smoothly through the air. My only critiques would be the lack of adjustability in the cord length. Also the silk flag is either not actually made of silk, or it is a really low-quality, rough silk. It honestly feels more like polyester.... I was a bit disappointed by that as I wanted to tie-dye the white set and polyester is not dye-able. But, on the positive side, I do really enjoy the way they move through the air. I took them to the nude beach on their maiden voyage and taught a few friends some poi-spinning basics."
Cecelialee2000, USA. [Verified Buyer]
BRONZE Member since Jun 2019
Service and support
So awesome, but a bit misleading....
"I ordered 2 sets of the silk scarf poi and I am really into them. They're very well made and move smoothly through the air. My only critiques would be the lack of adjustability in the cord length. Also the silk flag is either not actually made of silk, or it is a really low-quality, rough silk. It honestly feels more like polyester.... I was a bit disappointed by that as I wanted to tie-dye the white set and polyester is not dye-able. But, on the positive side, I do really enjoy the way they move through the air. I took them to the nude beach on their maiden voyage and taught a few friends some poi-spinning basics."
Cecelialee2000, USA. [Verified Buyer]
BRONZE Member since Jun 2019
30th July, 2019
Service and support
Order
"Took a lil while but worth it"
Gexo3000, USA. [Verified Buyer]
SILVER Member since Jun 2019
Service and support
Order
"Took a lil while but worth it"
Gexo3000, USA. [Verified Buyer]
SILVER Member since Jun 2019
30th July, 2019
Service and support
new middle composite needed
"I had a slight issue with how the bar was connecting to the outside piece , i emailed the home of poi team with pictures, within 24hrs they had sent me a new part free of charge no questions asked , am very impressed with their customer support. Thanks Ben"
Stokedben, Netherlands. [Verified Buyer]
SILVER Member since Jan 2019
Service and support
new middle composite needed
"I had a slight issue with how the bar was connecting to the outside piece , i emailed the home of poi team with pictures, within 24hrs they had sent me a new part free of charge no questions asked , am very impressed with their customer support. Thanks Ben"
Stokedben, Netherlands. [Verified Buyer]
SILVER Member since Jan 2019
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