Low Rated Reviews for Service and support page 9
Ordered by Lowest Rating FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
19th June, 2020
Service and support
Love it!
"New to spinning and the ordering process was easy. It helped me pick the right length."
Summerh84, USA. [Verified Buyer]
SILVER Member since May 2020
Service and support
Love it!
"New to spinning and the ordering process was easy. It helped me pick the right length."
Summerh84, USA. [Verified Buyer]
SILVER Member since May 2020
10th June, 2020
Service and support
Excellent service
"Very helpful, dug the last of their stock out of the warehouse for me and sent it immediately. Very happy :)"
Joshua_mainwaring, New Zealand. [Verified Buyer]
SILVER Member since Dec 2011
Service and support
Excellent service
"Very helpful, dug the last of their stock out of the warehouse for me and sent it immediately. Very happy :)"
Joshua_mainwaring, New Zealand. [Verified Buyer]
SILVER Member since Dec 2011
9th June, 2020
Service and support
Customer Service
"They were quick to respond over email with any questions I had. The package arrived nicely packaged and protected by bubble wrap."
Alliee.watsonn, USA. [Verified Buyer]
SILVER Member since Apr 2020
Service and support
Customer Service
"They were quick to respond over email with any questions I had. The package arrived nicely packaged and protected by bubble wrap."
Alliee.watsonn, USA. [Verified Buyer]
SILVER Member since Apr 2020
8th June, 2020
Service and support
Great
"Love these colors"
Blakroze1, USA. [Verified Buyer]
SILVER Member since Jul 2019
Service and support
Great
"Love these colors"
Blakroze1, USA. [Verified Buyer]
SILVER Member since Jul 2019
8th June, 2020
Service and support
Wonderful!
"Items came nicely packaged and in perfect shape! The parcel was a bit later than estimated, but I believe that was no fault of the company and heavily impacted by The Rona . (for reference I'm in the US and it took 4ish weeks to arrive vs the more common 2 weeks for other US citizens in the past.)"
Ewederquist, USA. [Verified Buyer]
SILVER Member since May 2020
Service and support
Wonderful!
"Items came nicely packaged and in perfect shape! The parcel was a bit later than estimated, but I believe that was no fault of the company and heavily impacted by The Rona . (for reference I'm in the US and it took 4ish weeks to arrive vs the more common 2 weeks for other US citizens in the past.)"
Ewederquist, USA. [Verified Buyer]
SILVER Member since May 2020
6th June, 2020
Service and support
Great service and fast delivery
"Thanks HOP, I love my new cone poi, I bought 2 colours to mix and gave the other to a friend, they love them too! Thanks once again for your wonderful service and fast delivery...awesome range too :)"
Caroline_hammond, Australia. [Verified Buyer]
SILVER Member since Jan 2010
Service and support
Great service and fast delivery
"Thanks HOP, I love my new cone poi, I bought 2 colours to mix and gave the other to a friend, they love them too! Thanks once again for your wonderful service and fast delivery...awesome range too :)"
Caroline_hammond, Australia. [Verified Buyer]
SILVER Member since Jan 2010
5th June, 2020
Service and support
Amazing service and product
"I got the Levi wand and some poi balls. Levi wand is perfect for beginners and giving it a whirl for the first time in day time fun! And the more weighted poi with pod handles are wonderful for gaining more control and advancing into poi further. Love them both. But what I love even more is the service! My shipment was lost during covid 19 pandemic shutdown and they not only had great communication but immediately sent me another set no questions asked! Great company , so far very impressed!"
Annajoycorson, USA. [Verified Buyer]
SILVER Member since Mar 2020
Service and support
Amazing service and product
"I got the Levi wand and some poi balls. Levi wand is perfect for beginners and giving it a whirl for the first time in day time fun! And the more weighted poi with pod handles are wonderful for gaining more control and advancing into poi further. Love them both. But what I love even more is the service! My shipment was lost during covid 19 pandemic shutdown and they not only had great communication but immediately sent me another set no questions asked! Great company , so far very impressed!"
Annajoycorson, USA. [Verified Buyer]
SILVER Member since Mar 2020
5th June, 2020
Service and support
Reliable, fast and great products!
"I ve been purchasing high quality circus gear from Home of Poi for almost ten years. I ve ordered hundreds of items and the service and quality have always been excellent. Shipping is fast and easy to track. I highly recommend Home of Poi!"
Theaker__von_ziarno, Australia. [Verified Buyer]
PLATINUM Member since Nov 2008
Service and support
Reliable, fast and great products!
"I ve been purchasing high quality circus gear from Home of Poi for almost ten years. I ve ordered hundreds of items and the service and quality have always been excellent. Shipping is fast and easy to track. I highly recommend Home of Poi!"
Theaker__von_ziarno, Australia. [Verified Buyer]
PLATINUM Member since Nov 2008
5th June, 2020
Service and support
Uh oh! Where is it?
"My order was delayed due to COVID issues. I was so worried it was lost forever and I would have to jump through hoops to get it replaced. Sam with customer service was great. He responded quickly and kept in touch while I waited anxiously. It ended up arriving without issue, but I was confident it would have been resolved if there were any."
Lisa, USA. [Verified Buyer]
SILVER Member since Feb 2020
Service and support
Uh oh! Where is it?
"My order was delayed due to COVID issues. I was so worried it was lost forever and I would have to jump through hoops to get it replaced. Sam with customer service was great. He responded quickly and kept in touch while I waited anxiously. It ended up arriving without issue, but I was confident it would have been resolved if there were any."
Lisa, USA. [Verified Buyer]
SILVER Member since Feb 2020
5th May, 2020
Service and support
Home of poi
"I buy 98 of my props from here and love it! Great props and amazing resources for the experienced flow artist to the beginner!"
Nikkiarmstrong, USA. [Verified Buyer]
SILVER Member since Jan 2020
Service and support
Home of poi
"I buy 98 of my props from here and love it! Great props and amazing resources for the experienced flow artist to the beginner!"
Nikkiarmstrong, USA. [Verified Buyer]
SILVER Member since Jan 2020
28th April, 2020
Service and support
Very Happy
"Product came as described. I m so happy. Even when I had gotten impatient waiting for delivery they emailed back ASAP to let me know it was on the way. Love the sticks and service"
Jbelsanti, USA. [Verified Buyer]
BRONZE Member since Mar 2020
Service and support
Very Happy
"Product came as described. I m so happy. Even when I had gotten impatient waiting for delivery they emailed back ASAP to let me know it was on the way. Love the sticks and service"
Jbelsanti, USA. [Verified Buyer]
BRONZE Member since Mar 2020
28th April, 2020
Service and support
poi handles great!
"Received our 2 sets of poi handles, easy (ish) to install, and they feel great!! =D"
Stephaniedchu, USA. [Verified Buyer]
SILVER Member since May 2018
Service and support
poi handles great!
"Received our 2 sets of poi handles, easy (ish) to install, and they feel great!! =D"
Stephaniedchu, USA. [Verified Buyer]
SILVER Member since May 2018
26th April, 2020
Service and support
Excellent seller
"Good quality"
Lucas, USA. [Verified Buyer]
BRONZE Member since Mar 2020
Service and support
Excellent seller
"Good quality"
Lucas, USA. [Verified Buyer]
BRONZE Member since Mar 2020
21st April, 2020
Service and support
About purchasing from the website
"Great comunication with the client, the package came relatively quickly to the ather side of the world (israel..). I will surely buy again from them"
Shapirash, Israel. [Verified Buyer]
SILVER Member since Mar 2020
Service and support
About purchasing from the website
"Great comunication with the client, the package came relatively quickly to the ather side of the world (israel..). I will surely buy again from them"
Shapirash, Israel. [Verified Buyer]
SILVER Member since Mar 2020
15th April, 2020
Service and support
Half inch Kevlar fire wicking
"Hey just wanted to say very happy with the purchase I've made two sets of poi and a fire whip out of the wicking all of which have performed phenomenally and every bit as well as expected Sincerely Fox Rox Inc"
Clay430m, USA. [Verified Buyer]
SILVER Member since Mar 2020
Service and support
Half inch Kevlar fire wicking
"Hey just wanted to say very happy with the purchase I've made two sets of poi and a fire whip out of the wicking all of which have performed phenomenally and every bit as well as expected Sincerely Fox Rox Inc"
Clay430m, USA. [Verified Buyer]
SILVER Member since Mar 2020
11th April, 2020
Service and support
Always happy
"There's no other feeling greater than hop mail call Every time i am glad to find my goods in a good shape. Perfectly wrapped to not be dammaged and trust me they come a loooong way to me hehe Always happy to see the quality and all the dedication that the crew are putting together within every pack. Thank you"
Diana.stoica99, Romania. [Verified Buyer]
BRONZE Member since Oct 2017
Service and support
Always happy
"There's no other feeling greater than hop mail call Every time i am glad to find my goods in a good shape. Perfectly wrapped to not be dammaged and trust me they come a loooong way to me hehe Always happy to see the quality and all the dedication that the crew are putting together within every pack. Thank you"
Diana.stoica99, Romania. [Verified Buyer]
BRONZE Member since Oct 2017
9th April, 2020
Service and support
clubs ,cigar boxes,diablo, devil sticks CONTACT BALL
"I have always wanted to work with juggling kit your apparatus resources and teaching material are brilliant thank you very much."
Carl.sterba, United Kingdom. [Verified Buyer]
SILVER Member since Feb 2020
Service and support
clubs ,cigar boxes,diablo, devil sticks CONTACT BALL
"I have always wanted to work with juggling kit your apparatus resources and teaching material are brilliant thank you very much."
Carl.sterba, United Kingdom. [Verified Buyer]
SILVER Member since Feb 2020
31st March, 2020
Service and support
Good
"Better than expected"
Valen Tin, New Zealand. [Verified Buyer]
SILVER Member since Feb 2020
Service and support
Good
"Better than expected"
Valen Tin, New Zealand. [Verified Buyer]
SILVER Member since Feb 2020
27th March, 2020
Service and support
Great support
"Amazing customer service and tons of information and options throughout the ordering process. What other sellers should strive for."
Mike, Canada. [Verified Buyer]
SILVER Member since Feb 2020
Service and support
Great support
"Amazing customer service and tons of information and options throughout the ordering process. What other sellers should strive for."
Mike, Canada. [Verified Buyer]
SILVER Member since Feb 2020
26th March, 2020
Service and support
Review
"I really appreciated the after sales communication from Home of Poi. The poi were of excellent quality and have been fun to use. I happily recommend this company ."
Tracy Hurst-porter, New Zealand. [Verified Buyer]
BRONZE Member since Feb 2020
Service and support
Review
"I really appreciated the after sales communication from Home of Poi. The poi were of excellent quality and have been fun to use. I happily recommend this company ."
Tracy Hurst-porter, New Zealand. [Verified Buyer]
BRONZE Member since Feb 2020
25th March, 2020
Service and support
POI Support
"POI support is bar none above all."
Captwhipplet, USA. [Verified Buyer]
SILVER Member since Feb 2020
Service and support
POI Support
"POI support is bar none above all."
Captwhipplet, USA. [Verified Buyer]
SILVER Member since Feb 2020
18th March, 2020
Service and support
Thank you
"Awesome product awesome service"
Magicfiremonks, USA. [Verified Buyer]
PLATINUM Member since Mar 2019
Service and support
Thank you
"Awesome product awesome service"
Magicfiremonks, USA. [Verified Buyer]
PLATINUM Member since Mar 2019
17th March, 2020
Service and support
Best quality best price
"Home Of Poi has everything you need for your flow experience. The best price and quality... Hula hoops, Fire poi, fire fans, Dart rope, sock poi, contact poi, L.e.d everything, whips ECT. Anything you need. They get it to you super fast. I love Home Of Poi for providing me with quality props for my flow State experiences."
Xgert420x, USA. [Verified Buyer]
SILVER Member since Oct 2019
Service and support
Best quality best price
"Home Of Poi has everything you need for your flow experience. The best price and quality... Hula hoops, Fire poi, fire fans, Dart rope, sock poi, contact poi, L.e.d everything, whips ECT. Anything you need. They get it to you super fast. I love Home Of Poi for providing me with quality props for my flow State experiences."
Xgert420x, USA. [Verified Buyer]
SILVER Member since Oct 2019
7th March, 2020
Service and support
This company is great.
"Everything I ve ordered from them came exactly as I imagined. The customer service of this company is bar none"
C.gonnuscio91, USA. [Verified Buyer]
SILVER Member since Jan 2020
Service and support
This company is great.
"Everything I ve ordered from them came exactly as I imagined. The customer service of this company is bar none"
C.gonnuscio91, USA. [Verified Buyer]
SILVER Member since Jan 2020
4th March, 2020
Service and support
top notch service provided
"Thank you home of poi for providing quality products at a fair rate for all my fire needs !"
Onandoffstagetoday, United Kingdom. [Verified Buyer]
SILVER Member since Sep 2019
Service and support
top notch service provided
"Thank you home of poi for providing quality products at a fair rate for all my fire needs !"
Onandoffstagetoday, United Kingdom. [Verified Buyer]
SILVER Member since Sep 2019
4th March, 2020
Service and support
Excellent Service
"The product arrived faster than expected and everything was perfect. Excellent service!!"
Brennameg0222, Canada. [Verified Buyer]
SILVER Member since Jan 2020
Service and support
Excellent Service
"The product arrived faster than expected and everything was perfect. Excellent service!!"
Brennameg0222, Canada. [Verified Buyer]
SILVER Member since Jan 2020
28th February, 2020
Service and support
Very happy
"Very happy with the products"
Jamieyoung418, Australia. [Verified Buyer]
BRONZE Member since Jan 2020
Service and support
Very happy
"Very happy with the products"
Jamieyoung418, Australia. [Verified Buyer]
BRONZE Member since Jan 2020
27th February, 2020
Service and support
Thanks
"A straightforward purchase with home of poi. Easy purchase with fast shipping. Thanks."
Skeysnz, New Zealand. [Verified Buyer]
SILVER Member since Dec 2019
Service and support
Thanks
"A straightforward purchase with home of poi. Easy purchase with fast shipping. Thanks."
Skeysnz, New Zealand. [Verified Buyer]
SILVER Member since Dec 2019
25th February, 2020
Service and support
Great!
"Amazing customer service, and the LED Juggling balls I received are exactly what I was looking for."
Allisongurliacci, USA. [Verified Buyer]
BRONZE Member since Jan 2020
Service and support
Great!
"Amazing customer service, and the LED Juggling balls I received are exactly what I was looking for."
Allisongurliacci, USA. [Verified Buyer]
BRONZE Member since Jan 2020
25th February, 2020
Service and support
Perfect timing!
"I ordered 3 juggling balls for a friend who came to visit and lost his through customs. We had only one day of stopping home to receive the package and it had arrived that day! He was able to replace his old juggling balls and enjoy the duration of a New Zealand adventure. Very happy with the quality and size :)"
Mollyrsutton, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2020
Service and support
Perfect timing!
"I ordered 3 juggling balls for a friend who came to visit and lost his through customs. We had only one day of stopping home to receive the package and it had arrived that day! He was able to replace his old juggling balls and enjoy the duration of a New Zealand adventure. Very happy with the quality and size :)"
Mollyrsutton, New Zealand. [Verified Buyer]
BRONZE Member since Jan 2020
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All prices converted to United States dollars using XE.com