5 Star Reviews for Service and support page 18
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21st December, 2016
Service and support
Great service!!
"The whole ordering and delivery process was smooth and efficient. I was sent immediate emails, complete with order info and tracking details. My son was overjoyed when the juggling balls arrived within a week...... one happy customer :)"
Jennifer Roberts, Australia. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Great service!!
"The whole ordering and delivery process was smooth and efficient. I was sent immediate emails, complete with order info and tracking details. My son was overjoyed when the juggling balls arrived within a week...... one happy customer :)"
Jennifer Roberts, Australia. [Verified Buyer]
BRONZE Member since Nov 2016
20th December, 2016
Service and support
Exactly what we wanted
"We got the fire poi and it was exactly what we wanted. At first my husband was skeptical about the length of the chains because he typically uses a shorter rope with this electric poi. They are perfect, easy to light and easy to put out. Highly recommended."
Marisa Hatfield, USA. [Verified Buyer]
GOLD Member since Nov 2016
Service and support
Exactly what we wanted
"We got the fire poi and it was exactly what we wanted. At first my husband was skeptical about the length of the chains because he typically uses a shorter rope with this electric poi. They are perfect, easy to light and easy to put out. Highly recommended."
Marisa Hatfield, USA. [Verified Buyer]
GOLD Member since Nov 2016
20th December, 2016
Service and support
Great company
"Item perfect, faster than expected delivery and remarkably easy website to use. Couldn't ask for any more - thank you home of poi! I will definitely be using you again."
Jellybean, United Kingdom. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Great company
"Item perfect, faster than expected delivery and remarkably easy website to use. Couldn't ask for any more - thank you home of poi! I will definitely be using you again."
Jellybean, United Kingdom. [Verified Buyer]
BRONZE Member since Nov 2016
20th December, 2016
Service and support
Sock Poi
"I absolutely love the material used to make my jail house stripped sock poi. Great quality and delivery was quick. :)"
Ebony Thompson, Australia. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Sock Poi
"I absolutely love the material used to make my jail house stripped sock poi. Great quality and delivery was quick. :)"
Ebony Thompson, Australia. [Verified Buyer]
BRONZE Member since Nov 2016
19th December, 2016
Service and support
Reasonable, Trustworthy and caring
"Couldn't be happier with the stealth ninja poi I got for my boyfriend this year for Christmas from you guys. I know in a couple days when he finally sees the ninja poi he's been asking for he is going to be ecstatic! Thank you for being so trustworthy and honest with your shipping and having any answers ready if anything went wrong with the order. I felt like because the owner signs the receipt and tells you that if there are any problems you will do anything to accommodate them. However the best part about you guys is that you don't give us customers any problems because you stick to your word and make sure shipments arrive on time, not broken, or unusable! Everything came safe, the right product and on time thank you for making online shopping with your store that much easier!! We are new to the flow scene and love all of your products his mom got the fire juggling balls you sell for christmas so we cant wait to get our flow on! Thank you Merry Christmas and a Happy New Year!!:)"
Laura Galante, USA. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Reasonable, Trustworthy and caring
"Couldn't be happier with the stealth ninja poi I got for my boyfriend this year for Christmas from you guys. I know in a couple days when he finally sees the ninja poi he's been asking for he is going to be ecstatic! Thank you for being so trustworthy and honest with your shipping and having any answers ready if anything went wrong with the order. I felt like because the owner signs the receipt and tells you that if there are any problems you will do anything to accommodate them. However the best part about you guys is that you don't give us customers any problems because you stick to your word and make sure shipments arrive on time, not broken, or unusable! Everything came safe, the right product and on time thank you for making online shopping with your store that much easier!! We are new to the flow scene and love all of your products his mom got the fire juggling balls you sell for christmas so we cant wait to get our flow on! Thank you Merry Christmas and a Happy New Year!!:)"
Laura Galante, USA. [Verified Buyer]
BRONZE Member since Nov 2016
19th December, 2016
Service and support
Great service!
"Was really pleased with everything ordered through Home of Poi. It arrived in good time and is of the quality I expected. This will make someone very happy this Christmas! Thanks!"
Suzanne Cooper, Australia. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Great service!
"Was really pleased with everything ordered through Home of Poi. It arrived in good time and is of the quality I expected. This will make someone very happy this Christmas! Thanks!"
Suzanne Cooper, Australia. [Verified Buyer]
BRONZE Member since Nov 2016
17th December, 2016
Service and support
Great Support
"I haven't had to deal directly with customer service, but through my first order I've been happy for the resources provided to know the team and learn the art."
Megan Gilliam, USA. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Great Support
"I haven't had to deal directly with customer service, but through my first order I've been happy for the resources provided to know the team and learn the art."
Megan Gilliam, USA. [Verified Buyer]
BRONZE Member since Nov 2016
16th December, 2016
Service and support
Most excellent
"My order arrived sooner than expected. The swivels seem of excellent quality and spin super smoothly. The knob handles are a really nice weight and are very comfortable to hold."
Nh, USA. [Verified Buyer]
SILVER Member since Mar 2016
Service and support
Most excellent
"My order arrived sooner than expected. The swivels seem of excellent quality and spin super smoothly. The knob handles are a really nice weight and are very comfortable to hold."
Nh, USA. [Verified Buyer]
SILVER Member since Mar 2016
16th December, 2016
Service and support
Diabolo
"Very good service. Got all my things delivered to the north of Thailand, fast and effective :) Really happy with my new toy."
Liam Mackenzie, Scotland (UK). [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Diabolo
"Very good service. Got all my things delivered to the north of Thailand, fast and effective :) Really happy with my new toy."
Liam Mackenzie, Scotland (UK). [Verified Buyer]
BRONZE Member since Nov 2016
15th December, 2016
Service and support
fire poi with led
"Product was exactly what I expected. Absolutely perfect. My daughter loved it. Said best gift ever. Shipped right when it said it would."
Lisa Ferguson, USA. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
fire poi with led
"Product was exactly what I expected. Absolutely perfect. My daughter loved it. Said best gift ever. Shipped right when it said it would."
Lisa Ferguson, USA. [Verified Buyer]
BRONZE Member since Nov 2016
14th December, 2016
Service and support
All around GREAT
"Home of Poi has been awesome, I've ordered two items at separate times (LED poi and handles) and both times no issue, the parcels arrived in a very timely manner and when I did have questions for the Team, I received a quick and informative reply (via email). Thanks Home of Poi , I will certainly recommend you company. Cheers"
Mich Campling, New Zealand. [Verified Buyer]
SILVER Member since Oct 2016
Service and support
All around GREAT
"Home of Poi has been awesome, I've ordered two items at separate times (LED poi and handles) and both times no issue, the parcels arrived in a very timely manner and when I did have questions for the Team, I received a quick and informative reply (via email). Thanks Home of Poi , I will certainly recommend you company. Cheers"
Mich Campling, New Zealand. [Verified Buyer]
SILVER Member since Oct 2016
14th December, 2016
Service and support
Awesome
"I've ordered here many times and will always buy from HOP!"
Jeremy Manning, USA. [Verified Buyer]
GOLD Member since Apr 2014
Service and support
Awesome
"I've ordered here many times and will always buy from HOP!"
Jeremy Manning, USA. [Verified Buyer]
GOLD Member since Apr 2014
13th December, 2016
Service and support
fastest shipping!
"WOW! This got here (NY, USA) from New Zealand in record time, and the shipping was really cheap. Can't complain about that."
Isabel Gareau, USA. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
fastest shipping!
"WOW! This got here (NY, USA) from New Zealand in record time, and the shipping was really cheap. Can't complain about that."
Isabel Gareau, USA. [Verified Buyer]
BRONZE Member since Nov 2016
13th December, 2016
Service and support
Fast delivery, love this stuff
"Good site, fast delivery and lots of info for practising poi sklils. Love my PodPoi, better than expected. Best to you all, Rich"
Richard Mulder, Netherlands. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Fast delivery, love this stuff
"Good site, fast delivery and lots of info for practising poi sklils. Love my PodPoi, better than expected. Best to you all, Rich"
Richard Mulder, Netherlands. [Verified Buyer]
BRONZE Member since Nov 2016
13th December, 2016
Service and support
Speedy delivery
"My son has become a juggling fiend and spends nearly three hours a day perfecting new tricks. It was great to discover the Home of Poi website with its large selection of juggling equipment. I placed an order using the easy interface ordering system and hoped the items would arrive before Christmas. I was pleasantly surprised when they arrived by the end of the week. Well done Home of Poi,"
Charlotte Flaherty, New Zealand. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Speedy delivery
"My son has become a juggling fiend and spends nearly three hours a day perfecting new tricks. It was great to discover the Home of Poi website with its large selection of juggling equipment. I placed an order using the easy interface ordering system and hoped the items would arrive before Christmas. I was pleasantly surprised when they arrived by the end of the week. Well done Home of Poi,"
Charlotte Flaherty, New Zealand. [Verified Buyer]
BRONZE Member since Nov 2016
12th December, 2016
Service and support
Great communication
"Great communication. Got product very fast!"
Kelly Stogner, USA. [Verified Buyer]
SILVER Member since Nov 2014
Service and support
Great communication
"Great communication. Got product very fast!"
Kelly Stogner, USA. [Verified Buyer]
SILVER Member since Nov 2014
12th December, 2016
Service and support
Great Service
"Quick and easy to order online and delivered in days. The discount I received as a returning customer was amazing and very much appreciated. Would only shop here."
Scott Gell, Australia. [Verified Buyer]
GOLD Member since Oct 2013
Service and support
Great Service
"Quick and easy to order online and delivered in days. The discount I received as a returning customer was amazing and very much appreciated. Would only shop here."
Scott Gell, Australia. [Verified Buyer]
GOLD Member since Oct 2013
12th December, 2016
Service and support
PROMPT SERVICE
"Order was received very promptly"
Anon, USA. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
PROMPT SERVICE
"Order was received very promptly"
Anon, USA. [Verified Buyer]
BRONZE Member since Nov 2016
10th December, 2016
Service and support
the most amazing service on the planet.
"Home of poi is my absolute favorite when purchasing my fire tools. Not only do they send excellent resources tailored to your order (such as safety and tutorial links), they also have the most friendly people you will ever have the pleasure of speaking on the phone with."
Anna Leblanc, USA. [Verified Buyer]
SILVER Member since Nov 2015
Service and support
the most amazing service on the planet.
"Home of poi is my absolute favorite when purchasing my fire tools. Not only do they send excellent resources tailored to your order (such as safety and tutorial links), they also have the most friendly people you will ever have the pleasure of speaking on the phone with."
Anna Leblanc, USA. [Verified Buyer]
SILVER Member since Nov 2015
8th December, 2016
Service and support
Complete Order Review
"Hello HoP, My boyfriend is an avid fire and led spinner. So for Christmas, I decided to order him some new handles and color additives for the fire. The package arrived very promptly and I was very happy to see how carefully everything was packaged! Last time I ordered something for him online, it came in an unwrapped box that was extremely dented! So, I thoroughly appreciate the sincerity you all put into every package. Also, thank you for carrying color additives! You are the only place I could find them. I cannot wait to watch him open his presents for Christmas! Thank you, thank you, a million times, thank you."
Alexandra Ludwig, USA. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Complete Order Review
"Hello HoP, My boyfriend is an avid fire and led spinner. So for Christmas, I decided to order him some new handles and color additives for the fire. The package arrived very promptly and I was very happy to see how carefully everything was packaged! Last time I ordered something for him online, it came in an unwrapped box that was extremely dented! So, I thoroughly appreciate the sincerity you all put into every package. Also, thank you for carrying color additives! You are the only place I could find them. I cannot wait to watch him open his presents for Christmas! Thank you, thank you, a million times, thank you."
Alexandra Ludwig, USA. [Verified Buyer]
BRONZE Member since Nov 2016
7th December, 2016
Service and support
Yay
"Thanks"
Penny Lane, New Zealand. [Verified Buyer]
BRONZE Member since Jul 2014
Service and support
Yay
"Thanks"
Penny Lane, New Zealand. [Verified Buyer]
BRONZE Member since Jul 2014
7th December, 2016
Service and support
Podpoi goes to Germany
"I had no Problems with my podpoi Order from New Zealand. They arrived after 13 days. After some days of playing I can say that these new friends are really awesome. Best buy for me in 2016. Cant wait for Summer going to festivals with my New buddys. Wish you a merry christmas dear HOP crew! Greetings from germany!"
Benjamin Scheding, Germany. [Verified Buyer]
SILVER Member since Nov 2016
Service and support
Podpoi goes to Germany
"I had no Problems with my podpoi Order from New Zealand. They arrived after 13 days. After some days of playing I can say that these new friends are really awesome. Best buy for me in 2016. Cant wait for Summer going to festivals with my New buddys. Wish you a merry christmas dear HOP crew! Greetings from germany!"
Benjamin Scheding, Germany. [Verified Buyer]
SILVER Member since Nov 2016
7th December, 2016
Service and support
Wonderful
"Much better interface than many other flow sites or sites in general. Easy to maneuver and flow with."
Kyle Holtkamp, USA. [Verified Buyer]
SILVER Member since Nov 2016
Service and support
Wonderful
"Much better interface than many other flow sites or sites in general. Easy to maneuver and flow with."
Kyle Holtkamp, USA. [Verified Buyer]
SILVER Member since Nov 2016
6th December, 2016
Service and support
Excelent!
"Everything was so transparent and communicative, giving me a 100 trust all the time! The ship arrived faster then expected also. Thank you very much!"
Tefan Ecliserescu, Romania. [Verified Buyer]
SILVER Member since Sep 2016
Service and support
Excelent!
"Everything was so transparent and communicative, giving me a 100 trust all the time! The ship arrived faster then expected also. Thank you very much!"
Tefan Ecliserescu, Romania. [Verified Buyer]
SILVER Member since Sep 2016
4th December, 2016
Service and support
Great service and delivery
"Got my order after ordering it thanksgiving and it was here well sooner then i was told. I got my package this morning and got super excited when i saw it. Cant wait to start practicing."
Zac Messersmith, USA. [Verified Buyer]
SILVER Member since Nov 2016
Service and support
Great service and delivery
"Got my order after ordering it thanksgiving and it was here well sooner then i was told. I got my package this morning and got super excited when i saw it. Cant wait to start practicing."
Zac Messersmith, USA. [Verified Buyer]
SILVER Member since Nov 2016
30th November, 2016
Service and support
Thanks!
"Would definitely buy from again! Quick delivery to the US. Thanks!"
Sara Lee, USA. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Thanks!
"Would definitely buy from again! Quick delivery to the US. Thanks!"
Sara Lee, USA. [Verified Buyer]
BRONZE Member since Nov 2016
30th November, 2016
Service and support
Lightweight and simple
"These are an excellent quality, affordable option to use as a base for burlesque feather fans."
Redlunarmoon, Canada. [Verified Buyer]
SILVER Member since Mar 2009
Service and support
Lightweight and simple
"These are an excellent quality, affordable option to use as a base for burlesque feather fans."
Redlunarmoon, Canada. [Verified Buyer]
SILVER Member since Mar 2009
29th November, 2016
Service and support
Concise, Courteous, and Helpful
"Home of Poi responded quickly to my requests for information about their products that helped me make an informed decision on my purchases from them. When I was putting together my DIY purchases, their assistance left me feeling confident in purchasing the right materials and replacement parts."
Shawn Nix, USA. [Verified Buyer]
BRONZE Member since Sep 2016
Service and support
Concise, Courteous, and Helpful
"Home of Poi responded quickly to my requests for information about their products that helped me make an informed decision on my purchases from them. When I was putting together my DIY purchases, their assistance left me feeling confident in purchasing the right materials and replacement parts."
Shawn Nix, USA. [Verified Buyer]
BRONZE Member since Sep 2016
29th November, 2016
Service and support
Service and Support
"Always responds in a timely manner to any issues and is very friendly."
Samielle Foltz, USA. [Verified Buyer]
SILVER Member since May 2015
Service and support
Service and Support
"Always responds in a timely manner to any issues and is very friendly."
Samielle Foltz, USA. [Verified Buyer]
SILVER Member since May 2015
28th November, 2016
Service and support
Excellent environmental awareness spreadsheet
"I was delighted and surprised when I found that the pamphlet that came with my shipment contains environmental awareness information. I work with several environmental based non-profits and hope to work much with home of poi for a greener future."
Rowan Greene, USA. [Verified Buyer]
BRONZE Member since Nov 2016
Service and support
Excellent environmental awareness spreadsheet
"I was delighted and surprised when I found that the pamphlet that came with my shipment contains environmental awareness information. I work with several environmental based non-profits and hope to work much with home of poi for a greener future."
Rowan Greene, USA. [Verified Buyer]
BRONZE Member since Nov 2016
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