经常问的问题

My Profile

This checklist may help you successfully log in:

1) Make sure you are entering your password correctly. They are case-sensitive.

2) Ensure that your browser supports cookies; if so, check the security level you are using. High levels of security restriction in specific browsers will automatically reject cookies. To use the key features of these forums, you'll need to accept cookies.

3) Completely log out by hitting the Logout link on the page, and then log back in again.
?action=logout ?action=logout

4) After logging in, you may have to hit the reload/refresh button on your Web browser to expedite the authentication.

5) If these steps don't work you can try purging your cookies from this site using the My Cookies tool in our Privacy section
Company Privacy company/privacy

6) If you continue to have problems, go to the login page. Enter your Email in the Email field and click the "I forgot my password" button. A temporary password will be generated and emailed to the email address used for the account setup. You MUST enter a valid Email address in the Email field before you use this feature.

7) Check spam filters to ensure you receive login emails from Home of Poi.

8) If you accidentally click the "I forgot my password" more than once, then only the last temporary password sent to you will work. So be sure to only enter that latest temporary password that has been sent to you.

If none of those work, then contact our support team.
Company Contact company/contact

Your email address is already in our system.

You have shopped with us, joined the forums or newsletter, or joined one of our previous databases.

What! that's not right?

On rare occasions, the option 'Create an Account' will submit your details twice; this is a network problem between your computer and our server. You can proceed to login into your account with your password, ?action=login ?action=login

Or if you were registering as a Guest without a password, then use the lost password link here
?action=lostpassword ?action=lostpassword

If you can not remember your login details, you can get them emailed to you here.
?action=lostpassword ?action=lostpassword

Still, having trouble?
Contact our support team at Company Contact company/contact

If you no longer have access to the old email address, then you are best to re-register with your new email address.

If you want access to your previous information, you should contact us with your old email address, name, address, phone number, and what information you wish to know.

You may not be able to access the account for security reasons.
Company Contact company/contact

Logging out again happens if you do not have cookies enabled for Home of Poi within your internet browser's settings.

Please check the Permission settings in your browser.

If that still fails to solve the problem, try using another device or a different browser.

Welcome to the internet but please be careful.I thought I should write some information on internet safety seeing as we run a discussion group and a database where people can meet each other.It is great that we all love our poi and staff twirling but that does not mean that everyone is nice and honest. Chances are there may be a few who are not who they appear to be .Remember that we can not actually see each other and some people use this to pretend to be something they are not. A mentally ill person who is 40years old and male may be pretending to be a 18 year old girl . And you really don't want to be giving out personal details to this kind of person.You should always think about what you put into our discussion group. It is viewable by anyone on the internet. That includes the crazy people who get a thrill out of hurting or harming others.read more...

Possibly it has been intercepted by some antispam software.Have a look in your spam/junk box and see if your email from us is in there.If you have a "white list" for incoming email, make sure homeofpoi.com is added.Sometimes emails can take a while to arrive. Please wait 10 minutes before trying to get another password. Only the latest password will work. So make sure it is the last email from us.Read more

Login to your account here and enter a new password in the displayed form.

This tells you that you have a private message sent to you. Click on the envelope icon and you will be taken to your messages page to read your message.

If you have registered with this site, you must log in to take advantage of the personalization of settings. To log in, look in the upper right-hand corner of your screen for the "Log In" link. This link will take you to a page where you can enter your email address and Password. Keep in mind that the password is always case-sensitive. This means that the software considers "S" and "s" to be different characters.

A language for your area should be set automatically. However errors can occur, or you may wish to see in another language.
We only offer a few languages at this point.
On Desktop and tablet
Look near the top right hand corner of the page.

You will see on the 2nd line from top
Currency ID, Language, Items in cart(?

Click on the Language to change your language (and wether you wish to see imperial or metric measurements in the shop.
On Phone, Small devices
Click on the hamburger menu icon (3 horizontal lines) at top of page.
Click on the arrow '>' to the right of 'language' to drop down list of other languages. Click the one you want. Page will then refresh.

The link to our Privacy Policy is found as a link at the bottom of all our pages.Click here to view

Click LOGIN, then a Sign in with Facebook button should be available, whatever email you are using for Facebook login will be the email address associated with your Home of Poi account. If you have an existing Home of Poi account edit the email address to be the same as your Facebook email address. Then select log in with Facebook.

Yes, you can

Deleting your account will remove your profile, photos, posts, reviews, forum posts, etc.

To delete, go to MyAccount MyInfo myAccount/myInfo.php, and click on the Tab "Account Settings"
Proceed to tick the box at the bottom of the page to delete all your data.
Your account will not be deleted until you enter your password and click the "Delete my Account" button.
You will then be logged out and can no longer access your account.

MyAccount MyInfo myAccount/myInfo.php

Company Privacy company/privacy

Yes, you can

Deleting your account will remove your profile, photos, posts, reviews, forum posts, etc.

To delete, go to MyAccount MyInfo myAccount/myInfo.php, and click on the Tab "Account Settings"
Proceed to tick the box at the bottom of the page to delete all your data.
Your account will not be deleted until you enter your password and click the "Delete my Account" button.
You will then be logged out and can no longer access your account.

MyAccount MyInfo myAccount/myInfo.php

Company Privacy company/privacy

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