Low Rated Reviews for Service and support page 13
Ordered by Lowest Rating FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
18th December, 2018
Service and support
Home of Poi
"I love Home of Poi! They're fast and always deliver wonderful products! 10/10 would recommend."
Ashley Humphries, USA. [Verified Buyer]
GOLD Member since Jun 2018
Service and support
Home of Poi
"I love Home of Poi! They're fast and always deliver wonderful products! 10/10 would recommend."
Ashley Humphries, USA. [Verified Buyer]
GOLD Member since Jun 2018
18th December, 2018
Service and support
Always a great experience.
"I live in the US and wanted to find LED juggle balls that were reliable and at a good price and was worried about the distance of Home of Poi at first; however, they always ship quickly and without any disturbances. I would recommend them to any jugglers looking for great quality and convenience."
Corexcore617, USA. [Verified Buyer]
SILVER Member since Jun 2018
Service and support
Always a great experience.
"I live in the US and wanted to find LED juggle balls that were reliable and at a good price and was worried about the distance of Home of Poi at first; however, they always ship quickly and without any disturbances. I would recommend them to any jugglers looking for great quality and convenience."
Corexcore617, USA. [Verified Buyer]
SILVER Member since Jun 2018
17th December, 2018
Service and support
The best costumer support
"Very fast reply to any request regarding the order."
Giorgos.andritsos, Greece. [Verified Buyer]
SILVER Member since Jun 2017
Service and support
The best costumer support
"Very fast reply to any request regarding the order."
Giorgos.andritsos, Greece. [Verified Buyer]
SILVER Member since Jun 2017
17th December, 2018
Service and support
Will buy again
"Speedy delivery and good discount. Thanks again"
Emilinenugent, Australia. [Verified Buyer]
SILVER Member since Nov 2017
Service and support
Will buy again
"Speedy delivery and good discount. Thanks again"
Emilinenugent, Australia. [Verified Buyer]
SILVER Member since Nov 2017
10th December, 2018
Service and support
Light up poi.
"Came fast and was great. Good instructions and we are having alot of fun. When not lit up I notice theres a colour difference in the poi but dosnt effect the look at night."
Gudtuesday, New Zealand. [Verified Buyer]
SILVER Member since Nov 2018
Service and support
Light up poi.
"Came fast and was great. Good instructions and we are having alot of fun. When not lit up I notice theres a colour difference in the poi but dosnt effect the look at night."
Gudtuesday, New Zealand. [Verified Buyer]
SILVER Member since Nov 2018
9th December, 2018
Service and support
Un xito total!!!
"Ya han pasado m s de 3 a os desde el primer pedido que hice en Home of Poi, y no me deja de sorprender, la calidad, la atencion, el profesionalismo con el que me he encontrado. Los pedidos siempre han llegado a tiempo, hacen seguimiento a sus clientes, excelente servicio y soporte t cnico, como al cliente. Y por supuesto la calidad de los juguetes , los cuales he tenido la dicha de compartir con otras personas. Gracias otra vez por ofrecer esta gama de productos, por su pasi n y por su entrega. A seguir explorando y creando!!!. Att. Ron"
Roney, Switzerland. [Verified Buyer]
GOLD Member since Jul 2015
Service and support
Un xito total!!!
"Ya han pasado m s de 3 a os desde el primer pedido que hice en Home of Poi, y no me deja de sorprender, la calidad, la atencion, el profesionalismo con el que me he encontrado. Los pedidos siempre han llegado a tiempo, hacen seguimiento a sus clientes, excelente servicio y soporte t cnico, como al cliente. Y por supuesto la calidad de los juguetes , los cuales he tenido la dicha de compartir con otras personas. Gracias otra vez por ofrecer esta gama de productos, por su pasi n y por su entrega. A seguir explorando y creando!!!. Att. Ron"
Roney, Switzerland. [Verified Buyer]
GOLD Member since Jul 2015
7th December, 2018
Service and support
Home of Poi are the best
"Home of Poi are an amazing company. Super friendly and helpful staff and there products are great aswell. Would 100 recommend getting whatever circus gear your after from them."
Nomad_jones, Australia. [Verified Buyer]
SILVER Member since Oct 2017
Service and support
Home of Poi are the best
"Home of Poi are an amazing company. Super friendly and helpful staff and there products are great aswell. Would 100 recommend getting whatever circus gear your after from them."
Nomad_jones, Australia. [Verified Buyer]
SILVER Member since Oct 2017
5th December, 2018
Service and support
Awesome shop
"I leave 6months in christchurch, and went 8times to the shop, addictive!!! Great glowing, burning, spinning toys!!"
Gourguesp, New Zealand. [Verified Buyer]
GOLD Member since Aug 2017
Service and support
Awesome shop
"I leave 6months in christchurch, and went 8times to the shop, addictive!!! Great glowing, burning, spinning toys!!"
Gourguesp, New Zealand. [Verified Buyer]
GOLD Member since Aug 2017
4th December, 2018
Service and support
Just what I wanted!
"Speedy delivery, the quality was amazing. I ve brought equipment from lots of different websites but the quality can be a bit hit and miss. I just love this site. Always guaranteed that whatever I order will be incredible quality and a very good price. It s like the products are actually tried, tested and chosen by experienced spinners or something!"
K8e100, United Kingdom. [Verified Buyer]
SILVER Member since Sep 2016
Service and support
Just what I wanted!
"Speedy delivery, the quality was amazing. I ve brought equipment from lots of different websites but the quality can be a bit hit and miss. I just love this site. Always guaranteed that whatever I order will be incredible quality and a very good price. It s like the products are actually tried, tested and chosen by experienced spinners or something!"
K8e100, United Kingdom. [Verified Buyer]
SILVER Member since Sep 2016
3rd December, 2018
Service and support
Good Customer Service
"Had a lot of confusion with an order, and they always did their best to make sure they made up for the trouble."
Reicanprincess, USA. [Verified Buyer]
BRONZE Member since Apr 2018
Service and support
Good Customer Service
"Had a lot of confusion with an order, and they always did their best to make sure they made up for the trouble."
Reicanprincess, USA. [Verified Buyer]
BRONZE Member since Apr 2018
1st December, 2018
Service and support
Amazing!
"I have gotten a few things from Home of Poi now and every time I order from them I am happy. They have great service, their website is so easy to follow, all their products are exactly as described and delivery is extremely quick! I would definitely recommend buying from them."
Anon, Australia. [Verified Buyer]
SILVER Member since Sep 2017
Service and support
Amazing!
"I have gotten a few things from Home of Poi now and every time I order from them I am happy. They have great service, their website is so easy to follow, all their products are exactly as described and delivery is extremely quick! I would definitely recommend buying from them."
Anon, Australia. [Verified Buyer]
SILVER Member since Sep 2017
30th November, 2018
Service and support
Recieved a letter asking how long it took to ship
"The letter was grammatically correct, no spelling errors."
Scarlet.jen, Canada. [Verified Buyer]
SILVER Member since Apr 2014
Reply from Home of Poi: "We send this letter with some of your orders so we can monitor shipping times. Especially after postal workers decided to go on strike in Canada."
Service and support
Recieved a letter asking how long it took to ship
"The letter was grammatically correct, no spelling errors."
Scarlet.jen, Canada. [Verified Buyer]
SILVER Member since Apr 2014
Reply from Home of Poi: "We send this letter with some of your orders so we can monitor shipping times. Especially after postal workers decided to go on strike in Canada."
29th November, 2018
Service and support
Grate
"Always the best"
Anon, Taiwan. [Verified Buyer]
PLATINUM Member since Oct 2016
Service and support
Grate
"Always the best"
Anon, Taiwan. [Verified Buyer]
PLATINUM Member since Oct 2016
23rd November, 2018
Service and support
Excellent customer service
"Ordered an item that ended up getting lost in the mail, and the customer service I received was amazing when I reached out to someone about it through their website. I Received a new package immediately and am pleased with the quality of their product!"
Annalisuh, Canada. [Verified Buyer]
BRONZE Member since Sep 2018
Service and support
Excellent customer service
"Ordered an item that ended up getting lost in the mail, and the customer service I received was amazing when I reached out to someone about it through their website. I Received a new package immediately and am pleased with the quality of their product!"
Annalisuh, Canada. [Verified Buyer]
BRONZE Member since Sep 2018
22nd November, 2018
Service and support
Good quality and lots of different utems
"The quality od the producrs are very good and for professional playing"
Mauser.markus@gmail.com, Austria. [Verified Buyer]
SILVER Member since Aug 2015
Service and support
Good quality and lots of different utems
"The quality od the producrs are very good and for professional playing"
Mauser.markus@gmail.com, Austria. [Verified Buyer]
SILVER Member since Aug 2015
20th November, 2018
Service and support
Excellent
"Fabulous products. Very quick delivery. Wonderful. Thank you."
Barbjroberts, Australia. [Verified Buyer]
SILVER Member since Oct 2018
Service and support
Excellent
"Fabulous products. Very quick delivery. Wonderful. Thank you."
Barbjroberts, Australia. [Verified Buyer]
SILVER Member since Oct 2018
16th November, 2018
Service and support
Support review
"Shop reacts quick for any requests. There is no long time delays or waiting. Event in minor cases there is no problem at all. I remember, that one time they sent me replacement for Dragon staff, while it wasn't working properly. Second time they resetted my acccount to previous state, so i was able to shop again. (because of credit card service bug). After all - don't be afraid to ask for help. The stuff are all very friendly and helpful."
Salix, Poland. [Verified Buyer]
BRONZE Member since Sep 2016
Service and support
Support review
"Shop reacts quick for any requests. There is no long time delays or waiting. Event in minor cases there is no problem at all. I remember, that one time they sent me replacement for Dragon staff, while it wasn't working properly. Second time they resetted my acccount to previous state, so i was able to shop again. (because of credit card service bug). After all - don't be afraid to ask for help. The stuff are all very friendly and helpful."
Salix, Poland. [Verified Buyer]
BRONZE Member since Sep 2016
16th November, 2018
Service and support
Fans,Hoops,Poi and accessories
"Every order has been beyond exceptional. The shipping has been quick as well as any responses from questions i may have had. I even broke an led fan within a week of delivery and they had it replaced within a week. They have created perfection in the flow community! We love You HOP"
Anthony Utter, USA. [Verified Buyer]
GOLD Member since Dec 2017
Service and support
Fans,Hoops,Poi and accessories
"Every order has been beyond exceptional. The shipping has been quick as well as any responses from questions i may have had. I even broke an led fan within a week of delivery and they had it replaced within a week. They have created perfection in the flow community! We love You HOP"
Anthony Utter, USA. [Verified Buyer]
GOLD Member since Dec 2017
9th November, 2018
Service and support
Above and beyond
"I've always been impressed with the service that HoP offers its customers. I've been buying my flow toys from HoP for several years now without any issue. My most recent purchase, however, had a defective LED poi head. I contacted HoP asking for troubleshooting advice or how to start a replacement claim. They replied promptly and within the day a replacement unit was on its way. I'll keep buying from them as long as they keep offering excellent products with their customary excellent service!"
Douglas James Bender, USA. [Verified Buyer]
SILVER Member since Apr 2014
Service and support
Above and beyond
"I've always been impressed with the service that HoP offers its customers. I've been buying my flow toys from HoP for several years now without any issue. My most recent purchase, however, had a defective LED poi head. I contacted HoP asking for troubleshooting advice or how to start a replacement claim. They replied promptly and within the day a replacement unit was on its way. I'll keep buying from them as long as they keep offering excellent products with their customary excellent service!"
Douglas James Bender, USA. [Verified Buyer]
SILVER Member since Apr 2014
8th November, 2018
Service and support
Excellent service!
"Every time I have made a purchase from this company I have been more than happy with the quality of items received as well as great customer service. If you are buying for your first time or you are a seasoned fire performer, Home of Poi has you covered for all your needs."
Ye.eclectic.emporium, USA. [Verified Buyer]
BRONZE Member since Sep 2018
Service and support
Excellent service!
"Every time I have made a purchase from this company I have been more than happy with the quality of items received as well as great customer service. If you are buying for your first time or you are a seasoned fire performer, Home of Poi has you covered for all your needs."
Ye.eclectic.emporium, USA. [Verified Buyer]
BRONZE Member since Sep 2018
8th November, 2018
Service and support
Home of poi makes me happy
"I am a mexican girl living in Spain now i used to heard about home of poi in my country but now in Europe i finally order toys from here. I am so happy with the delivery and also the team are very gently when i asked something , the quality of toys is supremee. Thank u for make me happy !!!!!!!"
Fridanafdiaz, Spain. [Verified Buyer]
SILVER Member since Jul 2018
Service and support
Home of poi makes me happy
"I am a mexican girl living in Spain now i used to heard about home of poi in my country but now in Europe i finally order toys from here. I am so happy with the delivery and also the team are very gently when i asked something , the quality of toys is supremee. Thank u for make me happy !!!!!!!"
Fridanafdiaz, Spain. [Verified Buyer]
SILVER Member since Jul 2018
7th November, 2018
Service and support
Arrived
"The packge arrived pretty fast. I was surprised to hear that i didn't have to pay customs. The whips are well made and easy to use."
Martin, Romania. [Verified Buyer]
SILVER Member since Aug 2016
Service and support
Arrived
"The packge arrived pretty fast. I was surprised to hear that i didn't have to pay customs. The whips are well made and easy to use."
Martin, Romania. [Verified Buyer]
SILVER Member since Aug 2016
30th October, 2018
Service and support
Aoteroa's go to for high quality flow gear and parts.
Hamish Ross Crichton, New Zealand. [Verified Buyer]
GOLD Member since May 2014
Service and support
Aoteroa's go to for high quality flow gear and parts.
Hamish Ross Crichton, New Zealand. [Verified Buyer]
GOLD Member since May 2014
26th October, 2018
Service and support
Great company
"Great company, great products, great policies. My friends and I all resort to Home of Poi for our toys."
Devinbear13, USA. [Verified Buyer]
SILVER Member since Sep 2018
Service and support
Great company
"Great company, great products, great policies. My friends and I all resort to Home of Poi for our toys."
Devinbear13, USA. [Verified Buyer]
SILVER Member since Sep 2018
21st October, 2018
Service and support
Perfect
"Fast delivery. Satisfied as always."
Happypoi1, France. [Verified Buyer]
SILVER Member since Feb 2012
Service and support
Perfect
"Fast delivery. Satisfied as always."
Happypoi1, France. [Verified Buyer]
SILVER Member since Feb 2012
19th October, 2018
Service and support
Sweet stuff
"Great products all round the go to poi dealer"
Ilana, United Kingdom. [Verified Buyer]
SILVER Member since Sep 2017
Service and support
Sweet stuff
"Great products all round the go to poi dealer"
Ilana, United Kingdom. [Verified Buyer]
SILVER Member since Sep 2017
13th October, 2018
Service and support
very nice
"Items arrived quickly (from new zealand to greece!) and the juggling cubs are great."
Tobias, Netherlands. [Verified Buyer]
SILVER Member since Jul 2018
Service and support
very nice
"Items arrived quickly (from new zealand to greece!) and the juggling cubs are great."
Tobias, Netherlands. [Verified Buyer]
SILVER Member since Jul 2018
12th October, 2018
Service and support
Always satisfied
"Can't think of a single complaint and if I ever had a complaint hop have been there to fix it ASAP. Thank you home of poi, for being so reliable"
Carmelcjyates, Ireland. [Verified Buyer]
SILVER Member since Jul 2017
Service and support
Always satisfied
"Can't think of a single complaint and if I ever had a complaint hop have been there to fix it ASAP. Thank you home of poi, for being so reliable"
Carmelcjyates, Ireland. [Verified Buyer]
SILVER Member since Jul 2017
12th October, 2018
Service and support
My loyalty with Home of Poi
"I have purchased two LED pois from Home of Poi and I can't tell you how impressed and happy I am each time with their service and delivery. Home of Poi goes far and beyond the simple customer service in making sure their customers are happy. And they succeed every time. From their timely delivery, to the great quality in their products, and their liability in making sure all potential issues are covered as simple as providing batteries, Home of Poi is my home for my art as a professional Fire Dancer. Thank you for all you do!"
670gideon670, USA. [Verified Buyer]
SILVER Member since Sep 2015
Service and support
My loyalty with Home of Poi
"I have purchased two LED pois from Home of Poi and I can't tell you how impressed and happy I am each time with their service and delivery. Home of Poi goes far and beyond the simple customer service in making sure their customers are happy. And they succeed every time. From their timely delivery, to the great quality in their products, and their liability in making sure all potential issues are covered as simple as providing batteries, Home of Poi is my home for my art as a professional Fire Dancer. Thank you for all you do!"
670gideon670, USA. [Verified Buyer]
SILVER Member since Sep 2015
12th October, 2018
Service and support
Excellent quality, fast delivery
"I ordered a phantom staff from this website and it arrived in the promised timeframe, and the quality of the product matched my expectations."
Gonda.ju.alex, Australia. [Verified Buyer]
SILVER Member since Sep 2018
Service and support
Excellent quality, fast delivery
"I ordered a phantom staff from this website and it arrived in the promised timeframe, and the quality of the product matched my expectations."
Gonda.ju.alex, Australia. [Verified Buyer]
SILVER Member since Sep 2018
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All prices converted to United States dollars using XE.com