4 Star Reviews for Service and support page 5
Currently only showing 4 Star reviewsNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
3rd February, 2007
Service and support
coool
"the service is too fast.from new zealand to U.S...waoow"
Ege, USA. [Verified Buyer]
GOLD Member since Dec 2006
Service and support
coool
"the service is too fast.from new zealand to U.S...waoow"
Ege, USA. [Verified Buyer]
GOLD Member since Dec 2006
25th January, 2007
Service and support
nicely done!
"was good quick delivery well packaged and all the info i needed was provided via e-mail good service folks keep it up"
Davey Monk, United Kingdom. [Verified Buyer]
SILVER Member since May 2006
Service and support
nicely done!
"was good quick delivery well packaged and all the info i needed was provided via e-mail good service folks keep it up"
Davey Monk, United Kingdom. [Verified Buyer]
SILVER Member since May 2006
25th January, 2007
Service and support
Good service - even when they get it wrong!
"I've been ordering with HoP for a while now and the other day there was a problem with the delivery (for the first time in many orders). I sent an email to the support team telling them that something wasn't with the order and it's on its way to me right now. No hassle and very friendly"
Thomas Stacey, United Kingdom. [Verified Buyer]
GOLD Member since Oct 2006
Service and support
Good service - even when they get it wrong!
"I've been ordering with HoP for a while now and the other day there was a problem with the delivery (for the first time in many orders). I sent an email to the support team telling them that something wasn't with the order and it's on its way to me right now. No hassle and very friendly"
Thomas Stacey, United Kingdom. [Verified Buyer]
GOLD Member since Oct 2006
18th January, 2007
Service and support
Swift!!
"This is my second order. I live in Florida USA and my packages arrived very quickly and everything was perfect. I havent had any problems and will do buisness again."
Grey, USA. [Verified Buyer]
BRONZE Member since Dec 2006
Service and support
Swift!!
"This is my second order. I live in Florida USA and my packages arrived very quickly and everything was perfect. I havent had any problems and will do buisness again."
Grey, USA. [Verified Buyer]
BRONZE Member since Dec 2006
17th January, 2007
Service and support
Excellent!
"Excellent service didn't mind that it took 2 weeks as i knew where it was coming from. But it came nicely packaged and I was very happy with what i purchased shall buy from you again soon."
Dave Hartley, United Kingdom. [Verified Buyer]
BRONZE Member since Dec 2006
Service and support
Excellent!
"Excellent service didn't mind that it took 2 weeks as i knew where it was coming from. But it came nicely packaged and I was very happy with what i purchased shall buy from you again soon."
Dave Hartley, United Kingdom. [Verified Buyer]
BRONZE Member since Dec 2006
17th January, 2007
Service and support
fast delivery but slight confusion
"Once I got my order squared away I got it in three days. But when I initially ordered it I forgot to put in my credit card info and couldn't pay for my order until I called. Other wise great service."
Rusell Megowan, USA. [Verified Buyer]
SILVER Member since Nov 2006
Service and support
fast delivery but slight confusion
"Once I got my order squared away I got it in three days. But when I initially ordered it I forgot to put in my credit card info and couldn't pay for my order until I called. Other wise great service."
Rusell Megowan, USA. [Verified Buyer]
SILVER Member since Nov 2006
29th December, 2006
Service and support
it's all good
"my poi arrived a little later that they had stated but yet it was the last week before christmas so i can't blame them. i love my new poi they are great. thanks."
Nathan Reeves, United Kingdom. [Verified Buyer]
GOLD Member since Dec 2006
Service and support
it's all good
"my poi arrived a little later that they had stated but yet it was the last week before christmas so i can't blame them. i love my new poi they are great. thanks."
Nathan Reeves, United Kingdom. [Verified Buyer]
GOLD Member since Dec 2006
27th December, 2006
Service and support
all the way to Holland in 8 days!!
"I visited the home of poi site more than once to learn to do moves with my friends poi's. I'm hooked! Time for my own set of poi's. I never ordered anything on the internet and I did'nt expext my poi's to arrive...But they did....In 8 days! All the way from new zealand to Holland. Still hooked so you just wait for my next order Eefke"
Eefke Holtman, Netherlands. [Verified Buyer]
BRONZE Member since Dec 2006
Service and support
all the way to Holland in 8 days!!
"I visited the home of poi site more than once to learn to do moves with my friends poi's. I'm hooked! Time for my own set of poi's. I never ordered anything on the internet and I did'nt expext my poi's to arrive...But they did....In 8 days! All the way from new zealand to Holland. Still hooked so you just wait for my next order Eefke"
Eefke Holtman, Netherlands. [Verified Buyer]
BRONZE Member since Dec 2006
6th November, 2006
Service and support
Fantastic Service
"Answered my queries quickly and my poi turned up within the specified time period. cant ask for more than that."
David Wilberforce, United Kingdom. [Verified Buyer]
BRONZE Member since Oct 2006
Service and support
Fantastic Service
"Answered my queries quickly and my poi turned up within the specified time period. cant ask for more than that."
David Wilberforce, United Kingdom. [Verified Buyer]
BRONZE Member since Oct 2006
26th October, 2006
Service and support
payment
"dont like having to use another site to pay can you not set up a payment site on your own shop site? although very good and prompt response when i queried. like that."
Sarah Carson, Scotland (UK). [Verified Buyer]
BRONZE Member since Sep 2006
Service and support
payment
"dont like having to use another site to pay can you not set up a payment site on your own shop site? although very good and prompt response when i queried. like that."
Sarah Carson, Scotland (UK). [Verified Buyer]
BRONZE Member since Sep 2006
18th October, 2006
Service and support
Service and supply
"Thanks guyz Recieved the goods in good time. Happy as a pig in mud. Hope to purchase of you again soon. Cheers Brad"
Brad Thorp, Australia. [Verified Buyer]
BRONZE Member since Sep 2006
Service and support
Service and supply
"Thanks guyz Recieved the goods in good time. Happy as a pig in mud. Hope to purchase of you again soon. Cheers Brad"
Brad Thorp, Australia. [Verified Buyer]
BRONZE Member since Sep 2006
25th September, 2006
Service and support
queries
"had a few questions about the poi delivery etc and had speedy replies and helpful too. you feel like you're writing to a person rather than a robot. cheers HoP"
Amy, Ireland. [Verified Buyer]
SILVER Member since Sep 2006
Service and support
queries
"had a few questions about the poi delivery etc and had speedy replies and helpful too. you feel like you're writing to a person rather than a robot. cheers HoP"
Amy, Ireland. [Verified Buyer]
SILVER Member since Sep 2006
18th September, 2006
Service and support
Very Good
"The service was very good.Fast and good. All the items arrived perfectly. Very good service!"
Francisca Maria Bernat Jaume, Spain. [Verified Buyer]
BRONZE Member since Aug 2006
Service and support
Very Good
"The service was very good.Fast and good. All the items arrived perfectly. Very good service!"
Francisca Maria Bernat Jaume, Spain. [Verified Buyer]
BRONZE Member since Aug 2006
17th August, 2006
Service and support
ordering poi is fun
"It was easy to browse your site and order my poi. Your emails keeping me up to date on order receipt and shipping were helpful and your follow up email giving me an opportunity to review your products and service is also well received. Thanks for making the world a happier place."
Christine S. (greensboro Nc), USA. [Verified Buyer]
BRONZE Member since Jul 2006
Service and support
ordering poi is fun
"It was easy to browse your site and order my poi. Your emails keeping me up to date on order receipt and shipping were helpful and your follow up email giving me an opportunity to review your products and service is also well received. Thanks for making the world a happier place."
Christine S. (greensboro Nc), USA. [Verified Buyer]
BRONZE Member since Jul 2006
18th July, 2006
Service and support
sending to spain
"I happy for the service of this web my pois are been shipedd good to spain im from madrid and i received good the pois my e-mail for questions: marta.sabina@estudiante.uam.es"
Marta Sabina De La Torre, Spain. [Verified Buyer]
SILVER Member since May 2006
Service and support
sending to spain
"I happy for the service of this web my pois are been shipedd good to spain im from madrid and i received good the pois my e-mail for questions: marta.sabina@estudiante.uam.es"
Marta Sabina De La Torre, Spain. [Verified Buyer]
SILVER Member since May 2006
17th July, 2006
Service and support
Good Job
"Dident take to long. good product for a good price... Thanks"
Kulan, Australia. [Verified Buyer]
SILVER Member since Jun 2006
Service and support
Good Job
"Dident take to long. good product for a good price... Thanks"
Kulan, Australia. [Verified Buyer]
SILVER Member since Jun 2006
22nd June, 2006
Service and support
Helpful friendly answers when you need them
"Great service. I'm a first time customer here so I had a couple of questions about my account - I got a very helpful + friendly answer."
Irina Vidal, France. [Verified Buyer]
SILVER Member since Jun 2006
Service and support
Helpful friendly answers when you need them
"Great service. I'm a first time customer here so I had a couple of questions about my account - I got a very helpful + friendly answer."
Irina Vidal, France. [Verified Buyer]
SILVER Member since Jun 2006
19th June, 2006
Service and support
Great so far
"Only ordered a DVD but it came quick and without any trouble. Also the website is quite easy to navigate and ordering stuff goes like a dream ;)"
Torleif Berger, Norway. [Verified Buyer]
SILVER Member since Jun 2006
Service and support
Great so far
"Only ordered a DVD but it came quick and without any trouble. Also the website is quite easy to navigate and ordering stuff goes like a dream ;)"
Torleif Berger, Norway. [Verified Buyer]
SILVER Member since Jun 2006
13th June, 2006
Service and support
Easy and Fast
"Basic shipping to Michigan only took 9 days! I'm very happy with my purchase and am glad that I chose HOP!"
D. Wiegand, USA. [Verified Buyer]
SILVER Member since May 2006
Service and support
Easy and Fast
"Basic shipping to Michigan only took 9 days! I'm very happy with my purchase and am glad that I chose HOP!"
D. Wiegand, USA. [Verified Buyer]
SILVER Member since May 2006
31st May, 2006
Service and support
lost mail
"first i would like to give a huge clap for the service ppl here because my poi got lost in the mail and that was no ones fault but then when i asked about it in an email i heard back the next day with all the emails i sent well done home of poi :-)"
Sophie Jones, Australia. [Verified Buyer]
BRONZE Member since Mar 2006
Service and support
lost mail
"first i would like to give a huge clap for the service ppl here because my poi got lost in the mail and that was no ones fault but then when i asked about it in an email i heard back the next day with all the emails i sent well done home of poi :-)"
Sophie Jones, Australia. [Verified Buyer]
BRONZE Member since Mar 2006
25th May, 2006
Service and support
Fast service
"The poi got to me fairly quickly for going such a long way! Everything was in great shape and I can't be more thrilled!"
Jb, USA. [Verified Buyer]
BRONZE Member since May 2006
Service and support
Fast service
"The poi got to me fairly quickly for going such a long way! Everything was in great shape and I can't be more thrilled!"
Jb, USA. [Verified Buyer]
BRONZE Member since May 2006
23rd May, 2006
Service and support
my thoughts
"I found HOP to be easy to navigate and look at products. I really liked that I could see prices in Aussie dollars so I knew what things were really going to cost me. The follow up emails made me fel that I hadn't been lost in the cyber ether and that things were happening. Very good service and products"
Alice Wardlaw, Australia. [Verified Buyer]
GOLD Member since May 2006
Service and support
my thoughts
"I found HOP to be easy to navigate and look at products. I really liked that I could see prices in Aussie dollars so I knew what things were really going to cost me. The follow up emails made me fel that I hadn't been lost in the cyber ether and that things were happening. Very good service and products"
Alice Wardlaw, Australia. [Verified Buyer]
GOLD Member since May 2006
16th May, 2006
Service and support
Fantastic as always!
"The follow-up email regarding customer satisfaction is well timed and was sent emails keeping me informed of items in transit. Not a bad word can be said!"
Andrew Fleming, Channel Island (UK). [Verified Buyer]
GOLD Member since Apr 2006
Service and support
Fantastic as always!
"The follow-up email regarding customer satisfaction is well timed and was sent emails keeping me informed of items in transit. Not a bad word can be said!"
Andrew Fleming, Channel Island (UK). [Verified Buyer]
GOLD Member since Apr 2006
12th May, 2006
Service and support
Impressed
"I ordered a few things for a birthday present and was worried that the timing would be tight but everything arrived in record time - especially considering the distance. I was also pleased to note that there were e-mail notifications at key stages of processing so that I was always up to date with my order."
Beck, United Kingdom. [Verified Buyer]
BRONZE Member since Apr 2006
Service and support
Impressed
"I ordered a few things for a birthday present and was worried that the timing would be tight but everything arrived in record time - especially considering the distance. I was also pleased to note that there were e-mail notifications at key stages of processing so that I was always up to date with my order."
Beck, United Kingdom. [Verified Buyer]
BRONZE Member since Apr 2006
3rd May, 2006
Service and support
Shipping and such
"Wow...I recieved my things way faster than I thought! Very prompt shipping."
David Bray, USA. [Verified Buyer]
BRONZE Member since Apr 2006
Service and support
Shipping and such
"Wow...I recieved my things way faster than I thought! Very prompt shipping."
David Bray, USA. [Verified Buyer]
BRONZE Member since Apr 2006
4th April, 2006
Service and support
White Tennis Balls
"We ordered white tennis balls. Our first order went missing and Home of Poi kindly replaced our order and resent it without charge. Excellent!"
Sidney Bernic, South Africa. [Verified Buyer]
BRONZE Member since Nov 2005
Service and support
White Tennis Balls
"We ordered white tennis balls. Our first order went missing and Home of Poi kindly replaced our order and resent it without charge. Excellent!"
Sidney Bernic, South Africa. [Verified Buyer]
BRONZE Member since Nov 2005
28th March, 2006
Service and support
How quick!
"Santa could not have delivered my toys any quicker. This was my second order and both times they have arrived a week later and i live half way round the world! Warp factor ten Scotty. Home of Poi you understand how desperate us fireflies are too light up. Many thanks. I don't shop anywhere else. I'd give you 5 stars but then i wouldn't want you to get all complacent now. Keep up the magnificent work."
Tracy Llewellyn, United Kingdom. [Verified Buyer]
BRONZE Member since Feb 2003
Service and support
How quick!
"Santa could not have delivered my toys any quicker. This was my second order and both times they have arrived a week later and i live half way round the world! Warp factor ten Scotty. Home of Poi you understand how desperate us fireflies are too light up. Many thanks. I don't shop anywhere else. I'd give you 5 stars but then i wouldn't want you to get all complacent now. Keep up the magnificent work."
Tracy Llewellyn, United Kingdom. [Verified Buyer]
BRONZE Member since Feb 2003
10th March, 2006
Service and support
Great service
"Your website works very well the goods are shipped quickly with lots of follow-up during the process."
Liz Christensen, USA. [Verified Buyer]
SILVER Member since Sep 2005
Service and support
Great service
"Your website works very well the goods are shipped quickly with lots of follow-up during the process."
Liz Christensen, USA. [Verified Buyer]
SILVER Member since Sep 2005
21st February, 2006
Service and support
thx
"very good"
Anonymous, Australia. [Verified Anonymous Buyer]
SILVER Member since Jan 2006
Service and support
thx
"very good"
Anonymous, Australia. [Verified Anonymous Buyer]
SILVER Member since Jan 2006
2nd February, 2006
Service and support
service
"happy with fast delivery"
Sparky, Australia. [Verified Buyer]
GOLD Member since Dec 2005
Service and support
service
"happy with fast delivery"
Sparky, Australia. [Verified Buyer]
GOLD Member since Dec 2005
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All prices converted to United States dollars using XE.com