Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
11th August, 2017
Great service
"I have ordered probably a dozen times always received exactly what I ordered in a timely fashion and fairly quick shipping to the USA. Excellent prices, even cheaper than domestic competitors, even after overseas shipping!"
, USA  [Verified Buyer]
SILVER Member since Sep 2015

Service & support  
10th August, 2017
Another successful order received
"I love Home of Poi! The services is always amazing and I feel like I want to keep learning more and more things just to order something different! Keep up the good work guys you are amazing. Fast delivery, packaged well and great service."
, New Zealand  [Verified Buyer]
SILVER Member since Dec 2016

Service & support  
8th August, 2017
Excellent Speedy Service
"I was very pleasantly surprised with the speed in which this order was processed and dispatched. The automated tracking emails and follow ups were also very nice."
, New Zealand  [Verified Buyer]
BRONZE Member since Jul 2017

Service & support  
7th August, 2017
Great service
"I have placed many orders with HoP and have always been satisfied. Wide range of great products, fast dispatch and excellent pricing."
, Australia  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
6th August, 2017
Love
"Love these!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2017

Service & support  
4th August, 2017
Service
"The quality of the items I ordered were good to very good. The only complaint I have is the amount of time it took to deliver to the US. Also cost or value could be better."
, USA  [Verified Buyer]
GOLD Member since Aug 2011

Service & support  
4th August, 2017
Wonderful
"Fast shipping, decent price, great customer service. 10/10 would shop again."
, Canada  [Verified Buyer]
BRONZE Member since Jul 2017

Service & support  
3rd August, 2017
Prima!
"Really clear instructions, especially for a beginner, with great tips. The inclusion of these were a main reason why I decided to purchase from House of Poi. Thanks!"
, Germany  [Verified Buyer]
BRONZE Member since Jun 2017

Service & support  
1st August, 2017
Great
"Always very quick to reply and always very easy to communicate with and resolve Issues"
, Ireland  [Verified Buyer]
SILVER Member since Nov 2016

Service & support  
1st August, 2017
Amazing product and service!
"I've gotten all of my poi from home of poi. They hae great prices and great quality. If anything is wrong with your product they will go above and beyond to make it right. Exceptional customer service!!! I love home of poi and wI'll always buy my props from them."
, USA  [Verified Buyer]
SILVER Member since Feb 2016

Service & support  
31st July, 2017
Amazing flags
"Love my new flags. They shimmer beautifully in the sun."
, USA  [Verified Buyer]
SILVER Member since Jul 2017

Service & support  
31st July, 2017
Sterling service from an ocean away
"HoP has never disappointed me in the 3 years that I have been a customer. Sure, they are located on the other side of the biggest ocean in the world. But as long as you understand that they are shipping quality products to you from across the world you will be amazed at their care and helpfulness. Thanks HoP"
, USA  [Verified Buyer]
GOLD Member since Jan 2015

Service & support  
30th July, 2017
HAPPYYYY!
"Thank you team of HoP. Items has arrived faster than I expected. And there are any problems with them, all perfectly!! Im really gratefull, and thinking to buy here in my next purshase. Blessings!"
, Chile  [Verified Buyer]
BRONZE Member since Jul 2017

Service & support  
28th July, 2017
Thank you so much
"Awesome quality equiment. Colorful and wonderful."
, USA  [Verified Buyer]
BRONZE Member since Jul 2017

Service & support  
28th July, 2017
Amazing service and quality
"As the title says. you guys are awesome"
, New Zealand  [Verified Buyer]
BRONZE Member since Jul 2017

Service & support  
28th July, 2017
Nice support!
"I loved the support was really handy and amazing, everything was replied in time and very friendly! Thank you for all!"
, Portugal  [Verified Buyer]
BRONZE Member since Jul 2017

Service & support  
26th July, 2017
Amazing value and quality
"Everything I ordered arrived before the estimated date, giving me a great surprise. The materials are all high quality and very durable (especially considering how many things I accidentally smack those poi into while learning a new trick) and I love the amount of resources available. I won't be buying from anywhere else again."
, Australia  [Verified Buyer]
BRONZE Member since Jun 2017

Service & support  
26th July, 2017
Best circus site around!!
"I have been juggling for a little over a year now. I've learned balls, clubs, rings, contact juggling and more. I firmly believe that Home of Poi is the single greatest site out there for circus props. I've purchased from them many times and I can gladly say that I've never been let down. Their prices are unbeatable. Their quality is stellar. They ship orders on time, every time. The only down side is that shipping can add up because they are based in New Zealand, but for as low as their prices are, it barely makes a difference. They have a VERY wide variety of circus props and they are all built to last. I'm thoroughly impressed and I think I'll be using this site even more in my future. The worst part about this site is that I can't stop spending money here. But it's great because you can buy a ton of great, quality props and have only spent like $50-$60. This is as good as it gets folks. I can't recommend this site enough. Use it and love it! Thank you Home of Poi, you guys rock!!!"
, USA  [Verified Buyer]
SILVER Member since Jul 2017

Service & support  
25th July, 2017
So much FUN!!!!
"We live in the US and it took about three weeks to receive our items. Totally worth the wait!!!! The flames are beautiful and the flame chucks work wonderfully! I wasn't expecting the chucks to make so much noise but that's kind of cool too. Thanks for the awesome product!!!"
, USA  [Verified Buyer]
BRONZE Member since Jul 2017

Service & support  
25th July, 2017
Monkey fist fire poi
"First off I'd like to state that my set of monkey fist fire poi came in the mail on time, so no problems there. Also, the materials for the poi heads and chains seem to be of fairly high quality. However, since I have started to spin them they seem to be off balance. The centripetal force does not feel right. Maybe it is because the chains are too heavy and the heads are too light to be put together. Not really sure what it is, but it seems off."
, USA  [Verified Buyer]
SILVER Member since Mar 2017

Service & support  
25th July, 2017
Helpful
"My question answered quickly and clearly, exactly what you need."
, United Kingdom  [Verified Buyer]
BRONZE Member since Jul 2017

Service & support  
25th July, 2017
Always amazing service!!
"Always a pleasure to order from Home of Poi! Great team, very informative, and great products! Thank you!!"
, Canada  [Verified Buyer]
BRONZE Member since May 2017

Service & support  
24th July, 2017
Good biz
"I would definitely refer a friend. Very professional, very easy to use website."
, USA  [Verified Buyer]
BRONZE Member since Jul 2014

Service & support  
21st July, 2017
1st Order from HOP
"Excellent service & Great Deal! Fast ship to USA. Top notch staff. I'm planning my next order. Thank you, you're the Best!"
, USA  [Verified Buyer]
SILVER Member since Jun 2017

Service & support  
21st July, 2017
Juneiverse
"Super high quality and very bright. The weight is balanced and keeps the action smooth and fun. The shipping is fast"
, USA  [Verified Buyer]
BRONZE Member since Jun 2017

Service & support  
21st July, 2017
Always on point
"Prompt support. .always happy to help me out with any questions I have ...you guys rock"
, New Zealand  [Verified Buyer]
SILVER Member since Jan 2017

Service & support  
20th July, 2017
Always amazing
"The team at HoP has always done a stellar job making sure that I have all of the support I need when selecting specific parts or when troubleshooting my props. Every one of them is a true blessing :)"
, USA  [Verified Buyer]
SILVER Member since Jun 2015

Service & support  
19th July, 2017
Cusrtomer service
"We ordered a set of flowers sticks and had an issue with one of the sticks. The guys immediately sent us a new set. Their approach is positive and personal. I will be ordering more from them in he future. Thank you SAM !"
, Australia  [Verified Buyer]
SILVER Member since Jun 2017

Service & support  
19th July, 2017
Awesome service!
"The shipping was pretty quick for international with no tracking info, and purchasing from the site was a breeze. Wonderful email communication as well. I was very happy with the whole process! Thanks guys!!"
, USA  [Verified Buyer]
BRONZE Member since Jun 2017

Service & support  
17th July, 2017
A passion for life
"I'm from Canada and very happy to had spend some time in New Zealand and learn to juggle with the fire! Thank you Home of Poi for sharing me this passion and letting me continued it here at home :) I love it"
, Canada  [Verified Buyer]
BRONZE Member since Jun 2017