Reviews on Service & support

 
Service & support  
3rd June, 2009
Wonderful purchase!
"Hi! We love the Poi we ordered and are having a great time learning to use them. We're really glad some of our friends introduced us to them and to your website. They arrived before they were suppose to which was really awesome. They are perfect and we love the colors on both of the sets. I think it is really cool also how I got the follow-up e-mail that tells me that you really do care about how my purchase experience was. Thank you and we sincerely enjoy our Poi! ~Amanda Andrade"
, USA  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
3rd June, 2009
Great service
"Great service got here in time for my show"
, Australia  [Verified Buyer]
SILVER Member since Apr 2007

Service & support  
3rd June, 2009
TOTALLY AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
"I Love everthing about them not one thing do i hate thank you HOME OF POI"
, USA  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
3rd June, 2009
Very happy
"Arrived this morning one week later then said (but in fairness from N Z to the west of Ireland in 3 weeks isn't bad! :D ) Perfect condition & 2 sets of extra batteries. Much appreciated thanks :)"
, Ireland  [Verified Buyer]
BRONZE Member since Jan 2009

Service & support  
2nd June, 2009
VERY SPEEDY
"I ordered expecting to wait two weeks (located in CA) and got it within 5-6 days. Very quick"
, USA  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
1st June, 2009
Fantastic new poi
"I spun with this set on the beach for the first time it was amazing. I felt very comfortable with the leather and the wicks. The straps were perfectly soft and comfortable. I've been recommending Home of Poi to everyone interested in spinning. Thank you so much."
, USA  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
31st May, 2009
Excellent purchase
"I am so pleased with the poi I ordered a few weeks ago. They are fabulous and such fun to use during classes with the young ones! They think they are great. I will definitely order again soon and would recommend this site to everyone!"
, Canada  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
30th May, 2009
Just great!
"Everything I've ordered was (and still is) great! Wick is very high quality!"
, Czech. Republic  [Verified Buyer]
GOLD Member since Mar 2009

Service & support  
29th May, 2009
Great products.
"I'm satisfied with the product. I enjoyed the Fire Dancing DVD that came with the fire and LED poi. I wish there was a second chain but I'm glad that it is easy to switch them both off."
, USA  [Verified Buyer]
GOLD Member since May 2009

Service & support  
29th May, 2009
you guys rock!
"Good prices good selection and I even got my order early! Yaaaaay!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
28th May, 2009
The Speediest & Grooviest!
"I was afraid these LED glow balls would not arrive in time for my event...but they arrived a full week BEFORE they were promised! We're talking about all the way from New Zealand to Philadelphia USA! You guys are the best!! PS they are beautiful glow balls too and very durable. Way better than I expected. I'm altogether pleased with your company."
, USA  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
27th May, 2009
AWESOME
"This is a great set of poi! Delivery was also very quick. I would recommend for more experienced poi spinners."
, USA  [Verified Buyer]
SILVER Member since Dec 2008

Service & support  
27th May, 2009
Awesome
"Awesome may be an outdated phrase but it sums up the service I have always had from HOP. They are superb at getting things sent away to the point where I expect the same kind of service from everyone else (but seldom get it...) Congratulations. And thanks for all great stuff at such reasonable prices. I tell lots of people about you because I know they will have the same positive experience."
, New Zealand  [Verified Buyer]
SILVER Member since May 2009

Service & support  
26th May, 2009
thank you home of poi no thank you post office!
"When I had originally ordered my poi there was a problem with the shipping but as soon as I informed Home of Poi of the problem they had another sent out that day with express mail(no charge) and i recieved it 3 days later! And again Many thanks to Home of Poi! Excellent quality products and great customer service!"
, USA  [Verified Buyer]
GOLD Member since Apr 2009

Service & support  
25th May, 2009
Best service and fast delivery
"Hi this was my first oder at HoP and I don't think it will be my last. Very good customer suport and brilliant contact possibilities (and of course good stuff). No answer to ANY question took more than 36h and if we calculate the 11h time difference...this is realy fast. stay like you are an keep on spinning. jens"
, Germany  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
25th May, 2009
Fast shipping excelent service
"Faster than expected shipping great product. I have already placed a second order with HOP."
, USA  [Verified Buyer]
GOLD Member since May 2009

Service & support  
24th May, 2009
Easy to order. Quick delivery!
"I almost gave up looking for my glo poi online gettting more and more frustrated and discouraged searching other sites when a friend reccommended Home of Poi to me. I found it very easy to navigate the Home of Poi webiste. I was able to find exactly what I was looking for and browsing time included I completed my order in about 20 to 30 minutes. The sample instruction videos were a great surprise and very helpful. Although delivery took exactly the amount of time they estimated(quick delivery at no add'l cost!) I was still so anxious to get my new glo poi (birthday surprise for myself) that it seemed to take forever. :) Great quality for the price. ...I can't say enough good things :) Best wishes and happy spinning!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
23rd May, 2009
QUICK POSTAGE!
"I was extreamly happy with the fast service from home of poi my package came safe and quick!"
, Australia  [Verified Buyer]
SILVER Member since Apr 2009

Service & support  
22nd May, 2009
Just Great
"Everything shipped quickly and was exactly as I ordered it. Great products at great prices and I will certainly be ordering again soon!"
, USA  [Verified Buyer]
SILVER Member since May 2009

Service & support  
22nd May, 2009
super HoP
"Super fast shipping. Super Price. Super Service. Super Products. Super HoP."
, Germany  [Verified Buyer]
PLATINUM Member since Feb 2008

Service & support  
22nd May, 2009
Fire!
"You service is awesome. Thank you for your timely and honest idea of when I would be receiving my order."
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
21st May, 2009
I
"Every aspect of my order was completed in a friendly timely professional manner. The items were shipped the same day I ordered them and I received a confirmation e-mail within minutes of my order. My Glow Poi set arrived insanely quickly and well before the expected arrival date. In just 6 days my set made it from NZ to NY USA in perfect condition"
, USA  [Verified Buyer]
BRONZE Member since Nov 2008

Service & support  
20th May, 2009
Excellent service
"I have only recently discovered Poi and after taking part in a few workshops I decided to get myself some sock poi to keep practising. I was referred to the Home Of Poi site by the girl who had taken the workshops and I was extremely pleased with the service- Living in Ireland i'd expected quite a wait for my Poi to arrive but they were here within 5 days! I would reccomend Home Of Poi to anyone and will definitely be ordering from the site again."
, Northern Ireland (UK)  [Verified Buyer]
SILVER Member since May 2009

Service & support  
20th May, 2009
Amazing!
"I had one small issue and Chris was great about getting it resolved imedetly and I have already placed a 2nd order and deffinatly recomend home of poi to anyone and everyone!!!!!"
, USA  [Verified Buyer]
SILVER Member since Apr 2009

Service & support  
19th May, 2009
A new hobby for me a new referring customer for you!
"I cannot say enough that I *love* my glow poi. They were everything I expected and more. A few days after I got them I got to reveal my newfound hobby for some of my friends one who was a glowsticker and the other only a fan they both will by buying them soon. The feel of them is wonderful they photo well and they are not TOO terribly bad when you bean yourself. I thank you again!"
, USA  [Verified Buyer]
GOLD Member since Apr 2009

Service & support  
19th May, 2009
Perfect
"Everything arrived in perfect condition and in plenty of time for the performance. In fact it got here about a week before the date the website said that it should arrive by."
, USA  [Verified Buyer]
SILVER Member since Dec 2008

Service & support  
19th May, 2009
more than happy with delivery time
"Considering the fact I live all the way over here in Canada I wasn't excpecting an especially speedy delivery but my poi ended up showing up about 3 weeks before expected. thanks a lot HoP."
, Canada  [Verified Buyer]
SILVER Member since Apr 2009

Service & support  
19th May, 2009
EXCELLENT!
"Excellent service! Arrived a week ahead of schedule. These are the BEST poi I own now! Took a bit to get use to the weight but now- oh what fun they are to spin! Love them- Love HOP love it all! Long live Home of Poi!"
, USA  [Verified Buyer]
SILVER Member since May 2005

Service & support  
18th May, 2009
the best service ever~
"Chris was the best! I had some issues with my payment options and when it was all worked out he got my order out that day and i received it with in the week! awesome. Thanks"
, USA  [Verified Anonymous Buyer]
GOLD Member since Jan 2007

Service & support  
18th May, 2009
great service
"as one who works with customers and knows something about customer service the service and turn around time was exceptional. The products viewed on line is what I got. No shoddy workmanship. Keep up the great products and service."
, USA  [Verified Buyer]
SILVER Member since Apr 2009