Reviews on Service & support

 
Service & support  
23rd June, 2009
Great
"I love these poi they don't hurt when you hit yourself with them even if you do it quite hard and because of the ball chain they untangle themselves really quickly. Good poi for beginners like me but also good for more experienced people as you can upgrade them to fire poi."
, England (UK)  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
23rd June, 2009
Home of Poi Rocks!
"I love this company! Even for the distance things have to travel- service is great! I mis-ordered and got my LED poi without cords and they made every effort to get the cords to me asap once I put the new order in even though the order was delayed (from my end). I couldn't be happier! When its time to play with fire- this is the only place I'd order from."
, USA  [Verified Buyer]
SILVER Member since Apr 2009

Service & support  
23rd June, 2009
Good Quality
"These are comfortable and feel very smooth to work with. I like them as an alternative to loops"
, USA  [Verified Buyer]
SILVER Member since Dec 2007

Service & support  
23rd June, 2009
Fast shipping great products friendly staff and website
"Simply can't say enough good about this site. You simply can't go wrong with home of poi."
, USA  [Verified Buyer]
GOLD Member since Sep 2008

Service & support  
22nd June, 2009
Super fast delivery!
"I ordered my stuff on the 15th and it arrived IN ENGLAND on the 22nd! Awesome! I love this shop - they always have great quality stuff and are always so helpful at every step of the process. Definitely reccommended!"
, United Kingdom  [Verified Buyer]
SILVER Member since Jun 2006

Service & support  
22nd June, 2009
Fast shipping
"When I first ordered my new toys through HOP I was a little bummed out that I was going to have to wait 2 weeks for my new poi but just the other day I got my new poi in a full week ahead of the scheduled delivery date. Thanks HOP your just super!!!"
, USA  [Verified Buyer]
SILVER Member since Jun 2009

Service & support  
18th June, 2009
Very Happy!
"My items arrived today(one day after the expected but here is Greece if you know what i mean).I was very pleased with your service and definently i'm going to buy again things from you."
, Greece   [Verified Buyer]
GOLD Member since Feb 2009

Service & support  
18th June, 2009
Customer Satisfaction is HOP's business
"it's my 2nd transaction with HOP. the 1st one had some delay but NOT on HOP's part but with the customs here in the Phils. And HOP's CS rep (the ever reliable Chris) has been helping me keep track of my package almost everyday. And was also always ready for all my inquiries regarding my items. this time around i was satisfied with the delivery. got the package in just 1 week. the flowlights looks nice (tried to turn them ON havent really played w/ them yet). the fire poi also looks ok the only minor problem was that one of the quicklinks was hard to screw/unscrew (i can screw/unscrew the other 1 using my bare hands). i told Chris about it. and the next day he told me that a new set of quicklinks was already shipped to my location. and he tested them himself! and i was more than satisfied for that simple yet so sincere action. HOP really wanna make sure that i only got quality items and service from them. To HOP (& Chris) thank u for valuing me."
, Philippines  [Verified Buyer]
SILVER Member since Mar 2009

Service & support  
18th June, 2009
Fantastic and Rapid Service!
"I expected my dvd to arrive in 4-6 weeks but it showed up in 6 days! The product worked perfectly and i will be most definitely using this site in the future. Thank you for the incredible and efficient service."
, Canada  [Verified Buyer]
SILVER Member since Jun 2009

Service & support  
18th June, 2009
Excellent as always
"Thanks for the quick shipping of high quality products. I *love* the new Thank You packet containing the HoP business cards and referral code stickers. What a great idea. I will be sure to take those along to the music festival we attend every year. I always get a ton of questions about my gear (which is all HoP). You guys are the best!!"
, USA  [Verified Buyer]
SILVER Member since Aug 2005

Service & support  
17th June, 2009
Unbeatable!
"Thank you so much for all your contributions to the community. Your commitment to quick service and quality product is indeed unbeatable"
, USA  [Verified Buyer]
GOLD Member since May 2009

Service & support  
16th June, 2009
Thanks HOP!
"I was so happy to see how quickly my order arrived just in time for a weekend of spinning with friends. The online order process was super easy and HOP demonstrated outstanding professionalism throughout the entire process. Excellent experience and definitely look forward to adding to my collection!"
, Canada  [Verified Buyer]
SILVER Member since Apr 2009

Service & support  
16th June, 2009
Amaing Service
"The package came in half the time that I was told it would. From the moment I placed my order to the moment it was on my desk halfway around the world took less than a week. Not to mention the lowest price I could find anywhere!"
, USA  [Verified Buyer]
SILVER Member since May 2009

Service & support  
16th June, 2009
Beautiful Rain Stick
"I received my rain stick today and it is beautiful and the sound is very calming and better than I expected. I would recommend buying from Home of Poi to all."
, USA  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
15th June, 2009
very impressed on the quality and ease of service! thanks
"very impressed on the quality and ease of service! thanks"
, Australia  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
15th June, 2009
Top notch
"I am very impressed with my whole expierence ive had here at hop. Great website easy to browse. Huge line of products with details. I ordered from Waxahachie Texas and my order was here in like 6 or 7 days! Amazing! the staff lengths were a little tricky to figure out but luckly i am good with a tape. Other than that i will deffenatly tell everyone about my wonderful expierence!"
, USA  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
15th June, 2009
Trippatron420 says you guys are the best!!!
"you guys are hands down the best. great products and pretty much the best prices i have seen. the shipping was even quick only about 6 business days and you guys are so far away. everything about this stuff is great you will definitely be getting more orders from me. take it easy and keep the cool stuff going the jail house socks are absolutely sick."
, USA  [Verified Buyer]
GOLD Member since Apr 2009

Service & support  
15th June, 2009
Jailhouse Socks (White)
"Awesome! I've had that much fun with them that I've bought some for a friend who also got hooked. Downside is they hurt when you stuff up but when you have never ending periods of total fire ban these are the way to go. Look a lot better than LED poi as well which was just a bonus really."
, Australia  [Verified Buyer]
SILVER Member since Sep 2008

Service & support  
13th June, 2009
great job
"thank u"
, USA  [Verified Buyer]
SILVER Member since Dec 2008

Service & support  
13th June, 2009
Fast Shipping Great Product
"LED Strobe poi exceeded my expectations. Quick international shipping - less than 10 days to the South East United States!"
, USA  [Verified Buyer]
GOLD Member since May 2009

Service & support  
12th June, 2009
u guys rock it
"I've ordered from HOP for years and have never matched the service support or sense of security I get when I go with u guys... Keep it up I'm a lifer!"
, USA  [Verified Buyer]
SILVER Member since Jan 2005

Service & support  
12th June, 2009
I've never been disappointed :)
"You guys always get my deliveries to me faster than I can believe. I live in the States and you deliver quicker than most companies here do! The one time a product from you guys broke you replaced without any questions in a matter of days. You always have the inventory I'm looking for at perfectly reasonable prices. The loyalty discount and referral discount help me keep up with my poi addiction :) I love Home of Poi and I recommend it to every poi-spinner I talk to :)Thanks for remaining awesome all these years!"
, USA  [Verified Buyer]
GOLD Member since May 2007

Service & support  
11th June, 2009
Speedy Delivery
"I'm quite surprised. Six days ahead of schedule going from New Zealand to Arizona (U.S.). Bravo Home of Poi."
, USA  [Verified Buyer]
GOLD Member since May 2009

Service & support  
10th June, 2009
customer satisfaction
"I have nothing but good things to say about this company. Great products good prices fast shipping and excellent customer communication. The website is extremely informative and helpful. I for one am a customer for life. Good work guys!"
, USA  [Verified Buyer]
SILVER Member since May 2009

Service & support  
9th June, 2009
AWESOME CHAINS
"These chains are perfect. They actually make my fire poi a joy to play with something I look forward to rather than just grabbing my oggz again. The swivels work fantastic even after getting all gummy from the soot. I've been able to pull of orbitals that have spun for over 30 seconds at a go. The security of having everything welded is awesome because I know I won't light anything on fire with a rogue poi head. The chains are also really light which makes everything feel better since the weight is more distributed towards the end. Suede handles are so nice. They're comfortable and fold into a very nice double loop if you prefer that method of control. Totally worth every penny."
, USA  [Verified Buyer]
SILVER Member since Sep 2008

Service & support  
5th June, 2009
staff and play poi
"My fire staff arrived as you said early. The rest of my items arrived a day or two later. Total to the states was about a week. AWESOME! I love my items and play with them every night. They are fantastic! I will definitely order from you in the future."
, USA  [Verified Buyer]
SILVER Member since Jul 2006

Service & support  
4th June, 2009
LED Strobe Poi Cord and Leather Handles
"I bought these product separately instead of buying them in a pack which is because I prefer the better cord and the leather handles. The Strobe poi themselves are fantastic and now make a regular appearance at parties I go to. I actually have a set and found them so good I bought this set for a friend who recently started spinning. Handles are really comfortable and cord is good."
, Ireland  [Verified Buyer]
SILVER Member since Jun 2008

Service & support  
4th June, 2009
Fast & Secure
"Had no problems got everything I ordered + the free DVD everything works great! Second order and will repeat with no thought."
, USA  [Verified Buyer]
SILVER Member since May 2009

Service & support  
3rd June, 2009
Wonderful purchase!
"Hi! We love the Poi we ordered and are having a great time learning to use them. We're really glad some of our friends introduced us to them and to your website. They arrived before they were suppose to which was really awesome. They are perfect and we love the colors on both of the sets. I think it is really cool also how I got the follow-up e-mail that tells me that you really do care about how my purchase experience was. Thank you and we sincerely enjoy our Poi! ~Amanda Andrade"
, USA  [Verified Buyer]
BRONZE Member since May 2009

Service & support  
3rd June, 2009
Great service
"Great service got here in time for my show"
, Australia  [Verified Buyer]
SILVER Member since Apr 2007