Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
11th May, 2009
Home of Poi is an exceptional merchant.
"The quality of what I ordered is EXCELLENT. The shipping speed was much faster than I expected and the cost was perfectly reasonable. I'll never order Poi supplies from anywhere else. You're really doing things right!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
11th May, 2009
good stuff
"got the delivery faster than i expected arriving in great condition. thanks for the lights"
, USA  [Verified Buyer]
GOLD Member since Feb 2009

Service & support  
8th May, 2009
my new gear
"my order came yesterday way befor the dew date and i am well happy thank you soo much. i havent stoped using them and cole-cord is the best by far who ever found this stuff... deserves a medial"
, England (UK)  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
8th May, 2009
amazing!!!!
"it's been a great product.i appriciate very much... to my next order!!!"
, Philippines  [Verified Buyer]
PLATINUM Member since Jan 2008

Service & support  
8th May, 2009
Thanks
"Just a big thanks to everyone at 'home of poi' the service was top class and on time will be gettin alot more stuff off this service A+ :)"
, Ireland  [Verified Buyer]
SILVER Member since Jun 2007

Service & support  
7th May, 2009
Quick & Efficent - Awsome Quality
"What can i say payment went through Monday morning package arrived Wednesday morning considering we live South of Auckland even with a mispelt address. Awsome is all i can say thankyou for the fantastic and quick service."
, New Zealand  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
6th May, 2009
Thank you lovely HOP ppls :D
"Brilliant service orders always seem to arrive earlier than expected which is a nice suprise. High quality products never disappoint. I shall look fowards to purchasing from here again :)"
, England (UK)  [Verified Buyer]
SILVER Member since Oct 2008

Service & support  
6th May, 2009
Prompt delivery
"My order arrived five days before I was told to expect it. Everything I ordered was exactly as I expected."
, USA  [Verified Buyer]
SILVER Member since Apr 2009

Service & support  
6th May, 2009
fantastic service!
"My order arrived WAY before I expected it to! Not only was it fast but all the way to Belgium for crying out loud! =) I'm very happy!"
, Belgium  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
6th May, 2009
Fantastic!!
"Great products. Great communication. Super-prompt delivery. Thanks so much!!!!!!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
5th May, 2009
Fast Shipping Times
"Even picking the cheapest the form of shipping available my order arrived all the way to Canada in only 10 days. I was expecting a much longer wait time but they did even better. Incredible place to order from. Good job HoP!"
, Canada  [Verified Buyer]
SILVER Member since Apr 2009

Service & support  
30th April, 2009
Thank you thank you thank you
"Wow so impressed with the service and product range. New to this and just loving it want to buy everything and try it out. Delivery so quick and well packaged once again thank you so very much."
, United Kingdom  [Verified Buyer]
SILVER Member since Apr 2009

Service & support  
30th April, 2009
Shipment
"Speedy service! Less than 2 weeks to receive shipment from New Zealand to Virginia. Thank you."
, USA  [Verified Buyer]
SILVER Member since Mar 2009

Service & support  
28th April, 2009
Thouroughly impressed
"I am incredibly happy with my most recent order with HoP. My gear arrived within two weeks of my order to Nova Scotia Canada. I have never experienced such quick service before. On top of that when placing my order it was put on hold because they wanted to make sure an extra request was handled properly. After learning that my request wasn't available we agreed to put my order straight through. I can't wait to go play with my new flags crystal cases and to load up my batteries. But first I had to say thank you. I've been a customer for 2 years now and I'll be more than happy to order again. You have the best customer service I have ever come across in a company and a wonderful variety of product. You've made my day!"
, Canada  [Verified Buyer]
GOLD Member since Aug 2007

Service & support  
26th April, 2009
Great Purchase!
"It was a very smooth transaction. I received my purchase very very quickly too. I was very pleased."
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
25th April, 2009
Simply Amazing
"I Orderd quite a few products for a fairly cheep price I even got the shipping for almost nothing and it came earlier then it said it would I am definitely going to do more shoping here."
, USA  [Verified Buyer]
GOLD Member since Jan 2009

Service & support  
24th April, 2009
Couldn't be Happier!!!
"Absolute best service ever. Expected Date of Arrival was the 30th i received them on the 22nd product quality is 100 A-1 tip-top cream of the crop couldn't be any happier with the way i was handled (immediately by the way ) when there was a slight misalignment in my order; i was again immediately (i am on the other side of the world from H.O.P.) and professionally taken care of as if i had bought a rolls royce or something and the order was sent same day out after correspondence with H.O.P. I am a happy referring returning customer and always will be. Special and many thanks to Home of Poi for being the best and only place I will go for all my toys. Couldn't be happier."
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
24th April, 2009
Astounding
"I was amazed at how quickly I received my order at exactly a weeks time. All of my products were exactly as described and I am very satisfied with everything."
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
23rd April, 2009
SO FAST!!
"New Zealand to Vancouver in 7 business days using regular mail?!?! Amazing!!"
, Canada  [Verified Buyer]
SILVER Member since Feb 2009

Service & support  
21st April, 2009
Poi fun for all
"Thank you for the very nice light weight Poi. I took them to a private Renaissance Festival and the kids LOVED it!( glow stick only) The video was really nice also. Sage is awesome. The first time I twirled Poi was at the 4 Quarters Drum and Splash in Pennsylvania where a rep from Zuni was teaching. That was 5 years ago and I can't imagine not having fire in my life. Thanks again!!!! Malynda"
, USA  [Verified Buyer]
SILVER Member since Mar 2009

Service & support  
21st April, 2009
Sock Poi
"I Have just recieved my Sock Poi and it is the greatest!!! It was shipped quicker than i thought and it works perfectly!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
19th April, 2009
What Customer Service Should Be!
"I had a bit of an issue with my order but Chris talked with me and had the whole thing straightened out incredibly fast. Best customer service I've had in a very long time!"
, USA  [Verified Buyer]
BRONZE Member since Mar 2009

Service & support  
17th April, 2009
Rainbow LED glow poi set
"My poi arrived early (expected date of arrival was the 22nd and I got them on the 16th!) and in perfect working condition with everything as promised in the happy little purple pouch. I can't wait until it gets dark out so I can spin outside! They were a little lighter than I expected but the fire poi I practice with are very heavy. The LED colors are bright and beautiful. Thank you so much I'm overjoyed with them."
, USA  [Verified Buyer]
BRONZE Member since Apr 2009

Service & support  
13th April, 2009
Excellent Poi Excellent Service
"I received my first poi from HOP today and I'm more than satisfied with the package. There was a slight delay in delivery because we had so many holidays these past 2 weeks here in the Philippines and it's NOT HOP's fault. It was worth the wait. I love my new poi. The rainbow color is bright enough to enjoy my night time poi spinning. The nylon cords are adjustable and very durable. The ball is soft enough not to hurt myself when practicing. I'm so happy and more than satisfied. I'll definitely buy from HOP again. Thank you so much HOP you made my day complete."
, Philippines  [Verified Buyer]
SILVER Member since Mar 2009

Service & support  
12th April, 2009
Made a loyal customer
"I must admit I haven't ordered from any other poi company before but I honestly don't think I'll ever need too! Fast shipping and awesome products keep me coming back for more. Besides I keep hearing so much about their customer service being great. I have yet to encounter a problem yet but I am confident that if I should it would be handled promptly and with my satisfaction in mind. Keep up the great work HOP and you'll have made a customer for life. :D"
, USA  [Verified Buyer]
SILVER Member since Apr 2009

Service & support  
12th April, 2009
Supper Fast
"Very fast execution of order and shipping. Packaged and packed very well. This is my favorite shop and even being countries away things arrive fast and at a good shipping cost."
, USA  [Verified Buyer]
SILVER Member since Mar 2009

Service & support  
11th April, 2009
Superb!
"I got my stuff; and I couldn't be HAPPIER! Now people can really understand what I'm doin now that I have lights and fire instead of some socks! Your service was very efficiant and the quality of my products are beyond compare. Thank You HOP for all of your hard work to keep what you do goin! I will definately be back for more! happy spinning! PLUR Jeanie Davis"
, USA  [Verified Buyer]
BRONZE Member since Mar 2009

Service & support  
11th April, 2009
Truly home of poi
"Great products super-fast shipping and perfect service!! Will recommend HoP to anyone and will do business again! ;)"
, Belgium  [Verified Buyer]
SILVER Member since Mar 2009

Service & support  
11th April, 2009
Amazed by everything.....
"Home of Poi is one of the best sites to get everything you need for spinning and I was amazed at the speed of shipping and the quality of the product. Also the easy of getting everything I needed was astonishing.Thank Loads For everything. I will be shopping again here very soon. And anyone i run into that wants any spinning gear I will send them straight to Home of Poi."
, USA  [Verified Buyer]
BRONZE Member since Mar 2009

Service & support  
9th April, 2009
Great folks
"The people are very helpful. The products are great and the price is hard to beat. My kids and love the poi"
, Canada  [Verified Buyer]
SILVER Member since Mar 2009