Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
28th August, 2010
...Oh my they're good...
"Home of Poi seem to have one of the most impressive services I have seen. I've never been let down by them and their products have never arrived late or even on time. Oh no: the service at Home of Poi seems to thrive on getting stuff to your door earlier than anyone estimates. Their quality is of the highest standard and you'd be hard pressed to find better value for money."
, England (UK)  [Verified Buyer]
GOLD Member since Oct 2009

Service & support  
27th August, 2010
Great service!
"For the problems that occurred with my first order I have to say this company provides some of THE best customer support out there. I wish more companies could be like them here in the USA. ;) KEEP UP THE GREAT CUSTOMER SERVICE!! :D"
, USA  [Verified Buyer]
SILVER Member since Apr 2010

Service & support  
27th August, 2010
HOP is AMAZING!!
"My poi arrived 6 days after orderin them! Sooo quick! Everything about them is great Never shopping anywhere else again!! Thank you HOP!!"
, United Kingdom  [Verified Buyer]
GOLD Member since Sep 2009

Service & support  
26th August, 2010
Great! Thank You!
"Great Service! - Beautiful Item! - V.Fast Shipping to Europe! - Arrived here just 5 minutes after ordering! - Thanks Kiwis!"
, Ireland  [Verified Buyer]
SILVER Member since Aug 2010

Service & support  
26th August, 2010
you are awesome!
"i just wanted to let you know how happy i have been with your company....my son is a big fan of the poi and as his mother i have ordered a few things...anyway...we did have a chain break on some fire poi i had purchased....Chris hobbs took care of me personally...and when i reordered the replacement chains wrong and had to send them back....he STILL was very patient and accommodating to make sure my son got exactly what he wanted....my thanks to house of poi and mr hobbs for making me feel like more than just a customer...house of poi rocks!!!!!!! i look forward to doing business with you again and again and again!"
, USA  [Verified Buyer]
SILVER Member since Apr 2010

Service & support  
24th August, 2010
Led and fire poi
"Easy to order. I'm spinning like crazy!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2010

Service & support  
24th August, 2010
I heart HoP
"well I do heart HoP! what more can I say....pretty fast ship to USA great products ! I have bought several poi sets for myself and others and have been spread'n the love all around! now all my close freinds and family do poi! so great!"
, USA  [Verified Buyer]
SILVER Member since Sep 2009

Service & support  
20th August, 2010
First order
"This was my first order from home of poi. I had to change my order and the staff was very helpful with that situation."
, Canada  [Verified Buyer]
SILVER Member since Aug 2010

Service & support  
19th August, 2010
Best choice for POI gear
"Thank you for quick shipment payment by paypal was easy everything came with nice storagebags... everything at a good price. You guys made me very :-) today ;-)"
, Netherlands  [Verified Buyer]
BRONZE Member since Jul 2010

Service & support  
17th August, 2010
legit legit legit
"i love my poi thanks"
, USA  [Verified Buyer]
BRONZE Member since Aug 2010

Service & support  
16th August, 2010
Short delivery period
"It only takes one week to arrive in germany. I ordered the package monday and the following monday it arrived. Perfect!!"
, Germany  [Verified Buyer]
SILVER Member since Jul 2010

Service & support  
14th August, 2010
Fast service
"I ordered my items on Friday and recieved them the next Friday. That is a fantastic delivery time considering that I live in the United States. Thank you."
, USA  [Verified Buyer]
BRONZE Member since Aug 2010

Service & support  
13th August, 2010
Hurray for my first order!
"This is my first time ordering from HoP and I say that I'm very satisfied with the timeliness of the delivery! I'm sure that I will be ordering another item!"
, Philippines  [Verified Buyer]
BRONZE Member since Aug 2010

Service & support  
12th August, 2010
amazing
"We have been looking for this type of poi here in the states for a long time and unable to find it. The qaulity of the poi are amazing and my two girls love them we definetely will be ordering more stuff in the future. The shipping was fast and reliable. Thanks Melanie"
, USA  [Verified Buyer]
BRONZE Member since Aug 2010

Service & support  
11th August, 2010
thank you
"Thank you for the prodcts and the quick and responsive customer support. The pendant made a great but kind of early mothers day present. After explaining what it represented my mother broke down in tears because of how symbolic and meaningful to our past it was."
, USA  [Verified Buyer]
SILVER Member since Jan 2010

Service & support  
10th August, 2010
Great job!
"My product showed up a full week before expected with more than expected included in with the product ordered. Thank you so much and I will be ordering from Home of Poi again!"
, USA  [Verified Buyer]
BRONZE Member since Jul 2010

Service & support  
10th August, 2010
Contact juggling ball and protection bag
"Amazing! Fast friendly service. Best customer service I have ever had totally did not expect this from an online site. Thanks so much product is great too! :D"
, New Zealand  [Verified Buyer]
BRONZE Member since Jul 2010

Service & support  
10th August, 2010
Rope Dart
"Ordered the rope dart on a Thursday and it arrived on Monday. I thought I'd be waiting longer. It's in perfect condition and I can wait to go play with it."
, USA  [Verified Buyer]
BRONZE Member since Oct 2008

Service & support  
8th August, 2010
Flow Poi
"I was incredibly happy to find that my Poi got to me a week early (a great start in itself) but after a day of anticipation and waiting for it to get dark when I began using them I was astounded! These poi are incredibly bright and versatile with their many modes and perhaps the best part also incredibly durable... I freaked out after one of them hit the ground from a Flower gone wrong but it to my surprise was fine! I'm more than happy with this product."
, USA  [Verified Buyer]
BRONZE Member since Jul 2010

Service & support  
6th August, 2010
fantastic
"what great service HOP you make it so easy thanks for being efficient"
, Australia  [Verified Buyer]
GOLD Member since May 2009

Service & support  
6th August, 2010
Even better than expected
"I have been working with my own homemade poi for a while now and I found this site determined to get an official set of LED poi. (Not the tennis ball and glow sticks I've been using.) First I have to say this companies service is impecable! I was apprehensive about buying from a company over seas (I'm in the US). I kind of expected my order to get lost or at least take forever. After I ordered I promptly got a confirmation e-mail and an e-mail stating when the package was shipped. I ordered my Poi on July 30th and it arrived August 4th!!! The poi themselves are great quality. They are easy to use and soft. No more tennis ball bruises for me! The LED lights in the balls are beautiful and bright. It's a great set of poi for a beginer like me or an advance spinner who wants a nice practice set to work with. I will definetly tell my friends about Home of Poi! It's really hard to find good Poi in Indiana at a reasonable rate. I am sure you'll get a few more customers!"
, USA  [Verified Buyer]
GOLD Member since Jul 2010

Service & support  
5th August, 2010
perfect
"I got my poi after 4 days.everything was great!"
, Ireland  [Verified Buyer]
BRONZE Member since Jul 2010

Service & support  
5th August, 2010
Great service and speedy!!
"I ordered a pair of practice poi for then my current GF. She loves them!! Wanted to thank you guys for being on top of it. Cheers from the states!! -Stacy"
, USA  [Verified Buyer]
BRONZE Member since Jun 2010

Service & support  
4th August, 2010
No hassle service
"First purchase from HOP after hearing good thngs from friends. I'm pleased to report all went very well and my lovely new juggling balls arrived quickly and well packed. I will surely be ordering more in the near future it's great to find a store with quality products at reasonable prices that puts effort into getting them to you."
, Australia  [Verified Buyer]
GOLD Member since Jul 2010

Service & support  
4th August, 2010
My Order
"This is the second order i've placed with HoP and again their service has been wonderful. Super-fast delivery time and the products are the best on the market as always. Thank you:)"
, United Kingdom  [Verified Buyer]
PLATINUM Member since Oct 2009

Service & support  
3rd August, 2010
One of the best shops I've visited!
"HoP really knows have to take care of its customers :) high quality goods prices lover then in many european shops and very good support during delivery time. I'm sure it's not my last order :)"
, Poland  [Verified Buyer]
BRONZE Member since Jul 2010

Service & support  
30th July, 2010
very happy
"I have ordered a number of times from HOP and have not been disappointed! The items are all quality products and have always had fast shipping and great customer service!!! Thanks to all the staff!!"
, Canada  [Verified Buyer]
GOLD Member since Jun 2007

Service & support  
28th July, 2010
A+++ Seller
"Good Price Awesome product Quick shipping to IL."
, USA  [Verified Buyer]
BRONZE Member since Jul 2010

Service & support  
28th July, 2010
Super rapid arrival
"My poi arrived within days beautifully presented and in perfect condition. I love them so much and I'm so happy with the service from Home of Poi! yay team!"
, Canada  [Verified Buyer]
SILVER Member since Jul 2010

Service & support  
27th July, 2010
Glow Poi
"I was surprised the order came so soon and was so excited to use them during dusk/night time. They look beautiful in the dark and I was unsure whether I should get the simpler version with less colour modes but I would recommend this (multiple variety of modes) instead; the extra price is worth it. I use them by fitting the finger straps to my middle and ring fingers as meenik advised and it enables me to hold it different ways. The two sets of spare batteries were also very encouraging. I think this product deserves five stars!"
, Scotland (UK)  [Verified Buyer]
BRONZE Member since Jul 2010