Reviews on Service & support

 
Service & support  
12th March, 2011
Great service
"Great service and follow through. Very quick shipping my product arrived here much faster than I anticipated."
, USA  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
11th March, 2011
Superb service!
"I love HoP for many reasons one of which being the great service they provide for their customers. I had ordered a few items last week and not only did they get the order sent out the next business day but it was after a natural disaster and I commend them for this. It arrived at my door insanely fast as well. I was fretting about not having my new toys for spring break and they got here the day before I left (that's a total of 10 days in shipping weekends included). Considering I live in the mid-upper US this was quite fast. I would definitely recommend this company not only for its products but the service as well."
, USA  [Verified Buyer]
GOLD Member since Jan 2009

Service & support  
11th March, 2011
Recieving my Glow Poi
"I had a great experience going through Home of Poi. Dealing with a company thjat is not based in SA is always a bit nerve recking as you never know if the products you ordered are up to standard will arrive in good order or at all and if you are getting what you are paying for. I must say on every aspect my service the products and the time it took to get them was awesome. Thanks so much i will deffinately order though HOP again"
, South Africa  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
11th March, 2011
wow
"great service and delivery time home of poi takes some beating"
, United Kingdom  [Verified Buyer]
SILVER Member since Nov 2009

Service & support  
10th March, 2011
Love This Store.
"Dear HOP I could'nt be more SATISFIED with your service! I live in the states Florida to be exact and have ordered my Poi Gear from you guys. I can not believe the quickness that my toys arrived. I am a new flowmaster and have been excelling in the art of flow thanks to your website!! You have a loyal customer in me until I am to out of shape to spin!!! Many Thanks. John Waterbury!!!!!"
, USA  [Verified Buyer]
SILVER Member since Jan 2011

Service & support  
9th March, 2011
Made my day!
"My order came today more than a week before the date given! Everything was 100 complete including the replacement part I requested. I've been ordering with them for several years and their support has never been short of superb. Thank you so much."
, USA  [Verified Buyer]
GOLD Member since Nov 2007

Service & support  
8th March, 2011
Excellent product
"I have brought the pois and just recently the DVD on how to use them. I am very happy with my purchases and reccommend to all.Fast delivery as well. Thank you"
, New Zealand  [Verified Buyer]
SILVER Member since Feb 2011

Service & support  
8th March, 2011
Love Home of Poi - They Know Their Poi
"This is the first time I have owned quality POI equipment at a reasonable price. The price you pay for any type of equipment you may buy is worth the money you spend. Home of POI conducts themselves in such a manner that five stars are deserved. I will be coming back for POI lessons tutorials products and a wide community of POI lovers."
, USA  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
8th March, 2011
Great website
"I just received my order today and everything was of great quality and just as described. From payment to shipping it only took 9 days for delivery to Louisiana much faster than expected. Overall I am very pleased with Home of Poi's service products and website. I plan to order from HOP again and will not hesitate to recommend it to others."
, USA  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
7th March, 2011
Coloured flame Dye
"Fantastic product at a fantastic price. Fast delivery and great service- highly recomended!"
, Australia  [Verified Anonymous Buyer]
BRONZE Member since Feb 2011

Service & support  
5th March, 2011
Love it!
"My order arrived today and I'm extremely happy. The fans are beautiful and the sock poi are a blast to play with. Everything was wrapped very neatly and well protected. Can't wait until the wind here dies down so I can get to spinning!"
, USA  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
5th March, 2011
happy and content
"well so far I am enjoying the poi. I don't think I will ever put it down. also it got here before it was expected which was even better. I have nothing bad to say about the poi or home of poi. thank you so much."
, USA  [Verified Buyer]
BRONZE Member since Sep 2010

Service & support  
2nd March, 2011
As always great quality and service!
"I'm just never disappointed when I order from HoP. Orders always arrive delightfully fast and the product is of high quality. Hardware is always good and toys are always sturdy long playing."
, Canada  [Verified Buyer]
SILVER Member since Sep 2009

Service & support  
2nd March, 2011
Wow
"Service at home of poi was quick efficient and i was happy with the service i received. The Item came just as described- plus its great to wow circus friends with them :) thanks!"
, Australia  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
2nd March, 2011
I Love HoP!
"Love love love this site. They are wonderful doing business with they send e-mails with updates on shipping and check-ins to make sure the item has arrived. Not only do they send a free dvd with a fire purchase they provide informational forums and videos on the website. I love this place. I wish I could sleep here :)"
, USA  [Verified Buyer]
GOLD Member since Sep 2010

Service & support  
1st March, 2011
flawless.
"Stuff arrived very quickly considering they came from the other side of the world! I find the whole website very helpful and inspiring. H.O.P.e you all recover well from the earthquake."
, Greece  [Verified Buyer]
SILVER Member since Nov 2010

Service & support  
28th February, 2011
Px3 Knobs
"So I bought these & they are just amazing tools. With the combination of technicality & grace I don't think I could ask for a better prodoct. When used for contact poi the possibilitys are endless. I've already learned so much in such a short period of time with these..."
, USA  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
28th February, 2011
Awesome Service and Product
"Thanks so much it was so easy to order and I received within the time limit you specified. Thanks"
, Australia  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
26th February, 2011
Pleased. Will return to Home of Poi
"I received speedy delivery and professional communication. The product was exactly what I expected. The free items included in my order are an effective business strategy because I was pleasantly surprised upon receiving my order. I support Home of Poi's extra encouragement for safety. I will return to Home of Poi for all of my future Poi needs."
, USA  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
25th February, 2011
From Canada
"We ordered 3 contact juggling balls and two levisticks. It took about a week and a half in total for these items to come!! Thank you so much Home of Poi everything was in great condition and we're playing with our new toys right now!! We hope everything is well and getting back on track in New Zealand and we send our love your way. Thanks."
, Canada  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
24th February, 2011
Fire Poi pro set.
"This was a birthday present for my wife. Well presented website making it easy to browse. Excellent customer service order arrived earlier than expected. Thoroughly recommend HOP to anyone. Please accept are very best wishes to all of you in Christchurch in light of recent events. Our thoughts are with you."
, England (UK)  [Verified Buyer]
BRONZE Member since Feb 2011

Service & support  
22nd February, 2011
Super fast
"As always HoP delivers super fast top quality products and well-priced. The best juggling retailer online!!"
, Northern Ireland (UK)  [Verified Buyer]
BRONZE Member since Oct 2002

Service & support  
16th February, 2011
It was being sent to the due date.
"It was being sent to the due date. Thank you very much."
, Japan  [Verified Buyer]
SILVER Member since May 2009

Service & support  
13th February, 2011
Superb!
"Great quality products and a stellar shipping service! My package arrived four days before the estimated time of arrival despite having to travel half-way around the globe and the shipping cost is simply unbeatable! Ordering a ready-made product and having it shipped from NZ to Sweden actually cost me less than a trip into town for a pair of socks would have!"
, Sweden  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
13th February, 2011
awesome
"you guys blow me aways with how fast the shipping is ..... From New Zealand to my doorstep in 7 business days i cannot complain about that........ For some reason when i made my order I ordered extra batteries but they did not appear on the bill that was the only dissapointment as now i will have to put in another order for the batteries other than that you guys have excellent products"
, Canada  [Verified Buyer]
GOLD Member since May 2010

Service & support  
11th February, 2011
great service
"love the service at HOP. everything always arrives really quickly and top qualiy products. Great to work with such a reliable company"
, New Zealand  [Verified Buyer]
GOLD Member since Dec 2008

Service & support  
10th February, 2011
Fast Service
"Fast efficient service - hassle free"
, Australia  [Verified Buyer]
SILVER Member since Jan 2011

Service & support  
8th February, 2011
Awesome service from Home of Poi!
"I was thrilled with the service I recieved from Home of Poi. The website is clear and easy to use and making orders was a breeze. The order was correct and sent very promptly. Thank you!"
, New Zealand  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
7th February, 2011
exactly what i expected
"the products were as described and of an exceptionally high quality I haven't put them down since i got them! i will certainly be a frequent and loyal customer for a long time to come!"
, Australia  [Verified Buyer]
SILVER Member since Jan 2011

Service & support  
7th February, 2011
Very pleased!!!!!
"I am very pleased with my visit to Home of Poi. The items I ordered are great and they arrived half way around the world in one week for very reasonable shipping costs. I will be back! Many thanks!!!!!"
, USA  [Verified Buyer]
BRONZE Member since Jan 2011