Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
17th January, 2011
amazing
"after ordering our poi online it arrived within days all of which was used on the same day :) staff and poi are both of excellent quality and are loads of fun for everyone"
, Australia  [Verified Anonymous Buyer]
SILVER Member since Dec 2009

Service & support  
17th January, 2011
Amazing
"Simply stunning delivery. ETA is always a week or more later than delivery date (to the States). Everything is made perfectly and with the prices and discounts offered (even with shipping across the Pacific) these prices cant be beat and the quality is amazing. Simply to put things.. Everything is Amazing here."
, USA  [Verified Buyer]
GOLD Member since Nov 2010

Service & support  
16th January, 2011
I enjoyed it.
"I love playing with this set it is extremely fun to practice with them because they are very flexible and they have a stretchy flow to them. The stripes in the black light look so awesome! its great when the batteries in your LED balls are not working.."
, USA  [Verified Buyer]
SILVER Member since Jul 2008

Service & support  
15th January, 2011
SWEEEEET!
"Got my poi 5 days earlier than expected! Exactly what was advertised. No pains no B.S. Thanks guys. I can't wait to light em up."
, USA  [Verified Buyer]
SILVER Member since Jan 2011

Service & support  
15th January, 2011
Delivery service
"I made a last moment order of poi set as a Xmas gift last year. I was made aware that there were delivery problems regarding to adverse weather conditions therefore I could have expected the item being delivered in 3-4 weeks. However the set arrived in 5 days (NZ- England). I was really surprised and pleased at the same time."
, United Kingdom  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
13th January, 2011
awesome job
"ordered poi set on 29 of december and I got a letter sayin it might be awhile cause of christmas and postal service stuff but I still had my stuff in like a week and a half so happy havin so much fun!"
, USA  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
13th January, 2011
easy and fast :)
"Thank you so much for getting my product to me sooner then i thought it would! Love it!"
, USA  [Verified Buyer]
SILVER Member since Dec 2010

Service & support  
13th January, 2011
Very prompt better than they thought!
"I just received my items yesterday and I had ordered them on Christmas day! I was originally told I should expect them around February 2nd then the date moved up to January 26th. It's still 2 weeks before the expected day and I already have my stuff! Thanks HoP!"
, USA  [Verified Buyer]
SILVER Member since Nov 2010

Service & support  
12th January, 2011
so exsited!
"Thanx!! Home Of Poi people. Iv just receaved my order that was ETA'ed in febuary but has graced my hands today Jan 11th..yay! all the peices are in wunderfull working condition and I can't wate to play!! all the best peace Drew"
, Canada  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
7th January, 2011
product and service
"i am very happy with the do it yourself fire fans..they came in the mail super fast and in excellent condition. i will definitely buy from home of poi again thanks you guys !!"
, Canada  [Verified Buyer]
BRONZE Member since Nov 2010

Service & support  
6th January, 2011
LED poi
"International delivery was excellent. Despite snow in UK my order arrived within 3 weeks. A very happy customer and a great product."
, United Kingdom  [Verified Buyer]
BRONZE Member since Nov 2010

Service & support  
5th January, 2011
Always a pleasure
"I've been a shopper at Home of Poi for about six months and have shopped with them a few times already. I've always been more than happy with their service. They offer great quality produts at great prices and Im always impressed at how soon they deliver the goods."
, USA  [Verified Buyer]
SILVER Member since Jun 2010

Service & support  
4th January, 2011
Service
"Home of Poi has fantastic service. I live in the United States and ordered a pair for a Christmas gift. I expected a couple of weeks for delivery but it came a lot faster than that. Thank you for such wonderful service!"
, USA  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
29th December, 2010
FAST AS A CHEETAH!
"When i ordered my poi I thought it was gonna take 3 weeks for them to come due to the christmas season but they came in a week after i ordered them. As soon as i woke up this morning they were sitting in my house. I ripped the package open and started spinning! I am so glad I found this site. I will be a repeat buyer for sure!"
, USA  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
27th December, 2010
Thanks guys
"What awesome products. I bought them for my boyfriend who loves them. Your service was fantastic and the delivery was really quick. Everything arrived safely. Keep it up... We will definately keep buying from Home of Poi. Thanks."
, Australia  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
27th December, 2010
Best Community on the Internet
"HOP is the best site on the net that truly supports the community it serves! Not only does it offer a huge variety of reasonably priced products but there's also a fabulous forum & affiliate program to go along with. I'd highly recommend it to anyone who is a poi spinning/fire dancing enthusiast."
, USA  [Verified Buyer]
SILVER Member since Jul 2009

Service & support  
27th December, 2010
Distance no object....
"When I ordered the Poi for my daughter's Xmas present my heart fell as I realised you were in NZ and I am in UK. However your items arrived faster than some items which I had ordered from elsewhere in the UK! Excellent service and especially brilliant communication. Many thanks and I hope your success continues in 2011."
, United Kingdom  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
22nd December, 2010
smooth
"Goods arrived early and as described they are a xmas present. I was impressed especially as they had to come half way around the world. Thank you"
, United Kingdom  [Verified Buyer]
BRONZE Member since Nov 2010

Service & support  
21st December, 2010
Excellent
"I am very pleased with the poi I purchased. The quality is fantastic and postage was excellent. I have been using them a lot since I got them and I am very pleased. I have gotten a few people at my school into the idea of poi after taking them with me one day. Thank you."
, Australia  [Verified Buyer]
BRONZE Member since Nov 2010

Service & support  
21st December, 2010
new poi
"Just got some poi went online to Home of Poi and selected what I wanted paid with my credit card and befor I knew it they had turned up at my door. Was quick and super easy. Home of Poi offer great service and a fantastic tracking tool for me to track my purchase. Thanks allot guys can't wait to be as good as some of your crew on the DVD.... Think I will be bashing myself about a bit more for a while yet though.... Great fun ;-) Cheers Chris"
, New Zealand  [Verified Buyer]
SILVER Member since Nov 2010

Service & support  
20th December, 2010
Purchasing gifts
"Greetings from Newfoundland !! It was very easy doing business with you. I purchased the firewand for my daughters birthday...I was very impressed we immediately received a safety DVD which accompanied our order. Thank you!! I am sure as she becomes more familiar with her new hobby she will try more of your products."
, Canada  [Verified Buyer]
BRONZE Member since Nov 2010

Service & support  
17th December, 2010
Beginner
"New to poi and could not be more satisfied. My package arrived one day before it was supposed to. Not that much to brag about but considering Thanksgiving was thrown in the middle of shipping its awesome. Thanks for everything."
, USA  [Verified Buyer]
BRONZE Member since Oct 2010

Service & support  
16th December, 2010
fast delivery perfect service
"Everything came under a week before the expected arrival! Great & fast service and ofcourse great gear!"
, Belgium  [Verified Buyer]
GOLD Member since Jul 2010

Service & support  
16th December, 2010
Present for Xmas
"thank you for a quick delivery. Everything has just been perfect. It will be the perfect Xmas present for my son."
, Germany  [Verified Buyer]
BRONZE Member since Nov 2010

Service & support  
15th December, 2010
Fire Poi
"The DVD that comes with the fire poi was fantastic.I learned about safety preparedness...something i hadn't thought about.BE ready for burns how to put them out emergency numbers...IT JUST MAKES YOU THINK AHEAD...and ya should anyway! THANK YOU!"
, USA  [Verified Buyer]
SILVER Member since Jul 2010

Service & support  
14th December, 2010
B.C Poi
"these are th best i ordered!!!! COLE CORD IS AMAZING!!!!!! i Poi every day even out doors in weathers to -24 or -30 :D and the parts are a good choice!"
, Canada  [Verified Buyer]
GOLD Member since Aug 2010

Service & support  
14th December, 2010
Prompt delivery- cool-looking equipment
"The equipment looks great and it has all arrived promptly. The only downside is that it is still two weeks until Christmas- can we wait that long???"
, Australia  [Verified Buyer]
GOLD Member since Dec 2010

Service & support  
10th December, 2010
HoP Service
"I've never been happier with customer service and support from any company. Ordering was very easy as the website is structured nicely and I received my purchases a full week ahead of the expected arrival date. There were no flaws with any of the products and they were packaged well. 5 stars for Home of Poi!"
, USA  [Verified Buyer]
SILVER Member since Dec 2010

Service & support  
10th December, 2010
Great products
"The very best deals online for poi and the poi community."
, USA  [Verified Buyer]
GOLD Member since Jun 2007

Service & support  
10th December, 2010
More then expected!
"I originally ordered one single colorfade poi since I had lost one at a festival I recieved two! How awesome is that? This on top of losing my battery plugs and being sent new ones AT NO COST in the past. Home of poi You rock! I mean I've been treated poorly and felt dissatisfied with products I've bought from other online stores in the past (it gets here and I'm all meh) but when I recieve something from your store It's like christmas in my mailbox! Thank you soooo much for your care and giving me exactly what I need. I will definitly be referring friends here and ordering more cool stuff in the future!"
, USA  [Verified Buyer]
GOLD Member since Jul 2009