Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
7th February, 2011
Very pleased!!!!!
"I am very pleased with my visit to Home of Poi. The items I ordered are great and they arrived half way around the world in one week for very reasonable shipping costs. I will be back! Many thanks!!!!!"
, USA  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
7th February, 2011
Service and products 5 Stars all the way!!!
"We have searched the web over and purchased many POI products. We will always start our search from here from now on. The customer service the product and the shipping cannot be beat! I truly recommend this company and when the need for more POI products comes around we will be back and shopping with them again. Thanks so much my son says it is by far the best in his collection and product was better than he had expected. Thanks again."
, USA  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
7th February, 2011
More than excellent as usual
"As per usual HoP has supplied excellent equipment with the usual speedy high quality service! Recommended to all my friends everytime I order some new toys."
, Wales (UK)  [Verified Buyer]
SILVER Member since Aug 2010

Service & support  
7th February, 2011
fast shipping
"My products came after two weeks days before the expected arrival date!"
, USA  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
5th February, 2011
Amazing
"Amazing and incredible 1 weak for delivery to Poland .This is a place to recommend"
, Poland  [Verified Buyer]
GOLD Member since Jan 2010

Service & support  
4th February, 2011
home of poi set my world on fire!
"my favorite pyro supplier. great gear and speedy delivery makes me a very happy spinner!"
, Australia  [Verified Buyer]
SILVER Member since Nov 2010

Service & support  
3rd February, 2011
Officially my favorite shop for my fire equipment!!!
"I recently ordered a pair of folding fire fans and was really excited about the product and their amazing price! I was no longer in the US and didn't know if they would ship to Mexico where I am residing. They ship ANYWHERE!! I thought It would take a long time for me to get them since the Mexican shipping is not the best so I purchased a Courier with Online Tracking. I got my fire fans here so quickly and securely. The product is even better than I imagined! I love my new fire fans!!! Home of Poi lights my fire!!!!"
, USA  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
1st February, 2011
Shopped from HoP for the third time (New Zealand - Sweden)
"Good service as always and this time the package arrived to my home (in Sweden) four days before the predicted date!"
, Sweden  [Verified Buyer]
SILVER Member since Aug 2007

Service & support  
31st January, 2011
Awesome Service
"Order was delivered 2 days before they suggested to the USA. acrylics balls were carefully packaged. Will be suggesting HOP to others and will order from again. Thanks HOP"
, USA  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
31st January, 2011
100 satisfied
"I order through HOP frequently. The orders are always processed in a timely manner and I have never had any troubles receiving my equipment. Thank you!"
, USA  [Verified Buyer]
GOLD Member since Mar 2010

Service & support  
30th January, 2011
Excellent!!
"Order came on expected date everything was there Thanx!! will be using you guys again n the future!"
, USA  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
30th January, 2011
thanks homeofpoi you guys rock
"the price's are great your web site was and is a great help with me as a customer they even reminded me that my order was ok not only that but they kept me up to date on it as well thank you home of poi"
, USA  [Verified Buyer]
SILVER Member since Jan 2011

Service & support  
28th January, 2011
deLighted!
"Super quick service no problems whatsoever. Ordered at the busy christmas period with the courier option and it arrived much quicker than I had hoped. Using the regular service however on a subsequent purchase was not a problem either and though I couldn't track it the order arrived very swiftly also. All my dealings with people affiliated with the HOP have been uplifting and being that the company is based on such a wonderful community spirit and ethos it feels great to come to HOME. I plan to continue with HOPing because with their excellent service and some dedication my dreams are coming to fruition and it is a sweet experience indeed!"
, United Kingdom  [Verified Buyer]
SILVER Member since Dec 2010

Service & support  
28th January, 2011
Very Impressed
"I am extremely pleased with the service received from Home of Poi. Order was shipped same day and I received it more than 2 weeks before expected. The quality of the products is far better than I expected. This will definitely not be the last time I order from this site. Keep up the great work guys!!"
, Canada  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
27th January, 2011
GREAT
"awesome service the delivery was much faster than expected. Plus the equipment is fantastic. Thanks"
, Canada  [Verified Buyer]
SILVER Member since Oct 2010

Service & support  
27th January, 2011
Very prompt delivery
"I received my order very promptly. It was exactly as promised."
, USA  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
27th January, 2011
great
"this product was great the only bad point was they were really light."
, USA  [Verified Buyer]
SILVER Member since Sep 2010

Service & support  
27th January, 2011
service
"My order arrived when it was promised. Everything was orderly and easy to use. I actually had no problems with broken or missing parts like I do with some other companies. Totally recommend Home of Poi!"
, USA  [Verified Buyer]
SILVER Member since Feb 2010

Service & support  
26th January, 2011
brillant service from other side of the world
"thanks a lot for the fast handling of my order. after 12 days the birth present for my girlfriend arrived her in germany and she was very happy! ;)"
, Germany  [Verified Buyer]
BRONZE Member since Jan 2011

Service & support  
26th January, 2011
Reliable and Friendly
"I've been using HoP since I've starting studying fire performing and they've consistently been the most reliable friendly and professional company I've ordered from. Thanks guys."
, United Kingdom  [Verified Buyer]
GOLD Member since Aug 2008

Service & support  
26th January, 2011
Great feel
"Putting one of these on your crystal flow poi give them a great weight and feel while you're spinning. They also change the color just a little bit so even if you got the same color lights they look a teensy bit different but really cool."
, USA  [Verified Buyer]
SILVER Member since Dec 2010

Service & support  
26th January, 2011
Exceptional
"Excellent communication wicked user friendly and exceptionaly helpfull site with free lessons on tricks we all enjoy trying with lots of laughter when we hit ourselves trying something new.The cheap quick postage and very reasonable prices all rolled into one what more could you ask for. Thanks again"
, Australia  [Verified Buyer]
SILVER Member since Jan 2011

Service & support  
19th January, 2011
I love these poi!
"This was the first time I ordered from home of poi. My poi arrived in a reasonable amount of time especially considering they were coming from new zealand. I have worn those out and have ordered them again 3 more times. I love them! They look great under the blacklight and the drag is lovely. the flags help me clean up my technique too!"
, USA  [Verified Buyer]
GOLD Member since Jul 2006

Service & support  
17th January, 2011
amazing
"after ordering our poi online it arrived within days all of which was used on the same day :) staff and poi are both of excellent quality and are loads of fun for everyone"
, Australia  [Verified Anonymous Buyer]
SILVER Member since Dec 2009

Service & support  
17th January, 2011
Amazing
"Simply stunning delivery. ETA is always a week or more later than delivery date (to the States). Everything is made perfectly and with the prices and discounts offered (even with shipping across the Pacific) these prices cant be beat and the quality is amazing. Simply to put things.. Everything is Amazing here."
, USA  [Verified Buyer]
GOLD Member since Nov 2010

Service & support  
16th January, 2011
I enjoyed it.
"I love playing with this set it is extremely fun to practice with them because they are very flexible and they have a stretchy flow to them. The stripes in the black light look so awesome! its great when the batteries in your LED balls are not working.."
, USA  [Verified Buyer]
SILVER Member since Jul 2008

Service & support  
15th January, 2011
SWEEEEET!
"Got my poi 5 days earlier than expected! Exactly what was advertised. No pains no B.S. Thanks guys. I can't wait to light em up."
, USA  [Verified Buyer]
SILVER Member since Jan 2011

Service & support  
15th January, 2011
Delivery service
"I made a last moment order of poi set as a Xmas gift last year. I was made aware that there were delivery problems regarding to adverse weather conditions therefore I could have expected the item being delivered in 3-4 weeks. However the set arrived in 5 days (NZ- England). I was really surprised and pleased at the same time."
, United Kingdom  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
13th January, 2011
awesome job
"ordered poi set on 29 of december and I got a letter sayin it might be awhile cause of christmas and postal service stuff but I still had my stuff in like a week and a half so happy havin so much fun!"
, USA  [Verified Buyer]
BRONZE Member since Dec 2010

Service & support  
13th January, 2011
easy and fast :)
"Thank you so much for getting my product to me sooner then i thought it would! Love it!"
, USA  [Verified Buyer]
SILVER Member since Dec 2010