Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
22nd December, 2016
Kevlar and accessories
"Im really glad i orderd from HoP. All staff is best quality."
, Poland  [Verified Buyer]
BRONZE Member since Oct 2016

Service & support  
22nd December, 2016
Incredible customer service
"After nearly a year of ownership a pair of pod poi failed; HOP sent out replacements for faulty parts, no fuss. Customer service was fast and helpful.. couldn't ask for more!"
, United Kingdom  [Verified Buyer]
SILVER Member since Feb 2014

Service & support  
21st December, 2016
Fire
"I could not be any more thrilled with the durable products I have received from home of poi!!! My fire fans are so beautiful and I am so excited to learn and grow with them! Thankful for home of poi and the opportunity you all have given me <3"
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
21st December, 2016
Thank you HOP
"Just love the range of items I can get from HOP, with very fair pricing! By far my go to gift shop... Customer service, packing and delivery 100 awesome without exception. Thanks so much for everything! :)"
, New Zealand  [Verified Buyer]
SILVER Member since Nov 2014

Service & support  
21st December, 2016
Nice sticks
"Prompt email response. Also the product came weeks before the promised date, very happy with my order. Thanks!"
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
21st December, 2016
Great service!!
"The whole ordering and delivery process was smooth and efficient. I was sent immediate emails, complete with order info and tracking details. My son was overjoyed when the juggling balls arrived within a week...... one happy customer :)"
, Australia  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
20th December, 2016
Exactly what we wanted
"We got the fire poi and it was exactly what we wanted. At first my husband was skeptical about the length of the chains because he typically uses a shorter rope with this electric poi. They are perfect, easy to light and easy to put out. Highly recommended."
, USA  [Verified Buyer]
GOLD Member since Nov 2016

Service & support  
20th December, 2016
Great company
"Item perfect, faster than expected delivery and remarkably easy website to use. Couldn't ask for any more - thank you home of poi! I will definitely be using you again."
, United Kingdom  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
20th December, 2016
Sock Poi
"I absolutely love the material used to make my jail house stripped sock poi. Great quality and delivery was quick. :)"
, Australia  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
19th December, 2016
Reasonable, Trustworthy and caring
"Couldn't be happier with the stealth ninja poi I got for my boyfriend this year for Christmas from you guys. I know in a couple days when he finally sees the ninja poi he's been asking for he is going to be ecstatic! Thank you for being so trustworthy and honest with your shipping and having any answers ready if anything went wrong with the order. I felt like because the owner signs the receipt and tells you that if there are any problems you will do anything to accommodate them. However the best part about you guys is that you don't give us customers any problems because you stick to your word and make sure shipments arrive on time, not broken, or unusable! Everything came safe, the right product and on time thank you for making online shopping with your store that much easier!! We are new to the flow scene and love all of your products his mom got the fire juggling balls you sell for christmas so we cant wait to get our flow on! Thank you Merry Christmas and a Happy New Year!!:)"
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
19th December, 2016
Great service!
"Was really pleased with everything ordered through Home of Poi. It arrived in good time and is of the quality I expected. This will make someone very happy this Christmas! Thanks!"
, Australia  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
17th December, 2016
Great Support
"I haven't had to deal directly with customer service, but through my first order I've been happy for the resources provided to know the team and learn the art."
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
16th December, 2016
Most excellent
"My order arrived sooner than expected. The swivels seem of excellent quality and spin super smoothly. The knob handles are a really nice weight and are very comfortable to hold."
, USA  [Verified Buyer]
SILVER Member since Mar 2016

Service & support  
16th December, 2016
Diabolo
"Very good service. Got all my things delivered to the north of Thailand, fast and effective :) Really happy with my new toy."
, Scotland (UK)  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
15th December, 2016
fire poi with led
"Product was exactly what I expected. Absolutely perfect. My daughter loved it. Said best gift ever. Shipped right when it said it would."
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
14th December, 2016
Awesome
"I've ordered here many times and will always buy from HOP!"
, USA  [Verified Buyer]
GOLD Member since Apr 2014

Service & support  
14th December, 2016
All around GREAT
"Home of Poi has been awesome, I've ordered two items at separate times (LED poi and handles) and both times no issue, the parcels arrived in a very timely manner and when I did have questions for the Team, I received a quick and informative reply (via email). Thanks Home of Poi , I will certainly recommend you company. Cheers"
, New Zealand  [Verified Buyer]
SILVER Member since Oct 2016

Service & support  
13th December, 2016
fastest shipping!
"WOW! This got here (NY, USA) from New Zealand in record time, and the shipping was really cheap. Can't complain about that."
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
13th December, 2016
Fast delivery, love this stuff
"Good site, fast delivery and lots of info for practising poi sklils. Love my PodPoi, better than expected. Best to you all, Rich"
, Netherlands  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
13th December, 2016
Speedy delivery
"My son has become a juggling fiend and spends nearly three hours a day perfecting new tricks. It was great to discover the Home of Poi website with its large selection of juggling equipment. I placed an order using the easy interface ordering system and hoped the items would arrive before Christmas. I was pleasantly surprised when they arrived by the end of the week. Well done Home of Poi,"
, New Zealand  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
12th December, 2016
Great communication
"Great communication. Got product very fast!"
, USA  [Verified Buyer]
SILVER Member since Nov 2014

Service & support  
12th December, 2016
Great Service
"Quick and easy to order online and delivered in days. The discount I received as a returning customer was amazing and very much appreciated. Would only shop here."
, Australia  [Verified Buyer]
GOLD Member since Oct 2013

Service & support  
12th December, 2016
PROMPT SERVICE
"Order was received very promptly"
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
10th December, 2016
the most amazing service on the planet.
"Home of poi is my absolute favorite when purchasing my fire tools. Not only do they send excellent resources tailored to your order (such as safety and tutorial links), they also have the most friendly people you will ever have the pleasure of speaking on the phone with."
, USA  [Verified Buyer]
SILVER Member since Nov 2015

Service & support  
8th December, 2016
Complete Order Review
"Hello HoP, My boyfriend is an avid fire and led spinner. So for Christmas, I decided to order him some new handles and color additives for the fire. The package arrived very promptly and I was very happy to see how carefully everything was packaged! Last time I ordered something for him online, it came in an unwrapped box that was extremely dented! So, I thoroughly appreciate the sincerity you all put into every package. Also, thank you for carrying color additives! You are the only place I could find them. I cannot wait to watch him open his presents for Christmas! Thank you, thank you, a million times, thank you."
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
7th December, 2016
Wonderful
"Much better interface than many other flow sites or sites in general. Easy to maneuver and flow with."
, USA  [Verified Buyer]
SILVER Member since Nov 2016

Service & support  
7th December, 2016
Yay
"Thanks"
, New Zealand  [Verified Buyer]
BRONZE Member since Jul 2014

Service & support  
7th December, 2016
Podpoi goes to Germany
"I had no Problems with my podpoi Order from New Zealand. They arrived after 13 days. After some days of playing I can say that these new friends are really awesome. Best buy for me in 2016. Cant wait for Summer going to festivals with my New buddys. Wish you a merry christmas dear HOP crew! Greetings from germany!"
, Germany  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
6th December, 2016
Excelent!
"Everything was so transparent and communicative, giving me a 100 trust all the time! The ship arrived faster then expected also. Thank you very much!"
, Romania  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
4th December, 2016
Great service and delivery
"Got my order after ordering it thanksgiving and it was here well sooner then i was told. I got my package this morning and got super excited when i saw it. Cant wait to start practicing."
, USA  [Verified Buyer]
BRONZE Member since Nov 2016