Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
14th August, 2015
Mrs Jennifer Schaible
"Love these guys best for all your needs 10 out of 10 recommend to all my firebug loves"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
11th August, 2015
NEVER DISAPPOINTS
"I've been a HOP customer off and on for 11 years, and HOP always has quickly delivered top quality items. Definitely recommended!"
, USA  [Verified Buyer]
GOLD Member since Mar 2005

Service & support  
11th August, 2015
Excellence
"I order my poi toys from Home of poi. The were delivered quickly and are high quality. I am going to have to order more for family and friends!"
, Australia  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
9th August, 2015
good products
"I've been having fun practicing and learning. It would be helpful to include with the sock poi a little picture diagram of different ways to grip the poi."
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
7th August, 2015
pod poi & six foot fire whip
"I love the pod poi. Delivery was quick. The fire whip is great but I wish the base of the whip (kevlar portion) was more protected against the metal tube. Although the tube has a slight roll to protect the kevlar from getting damaged, it's not enough. The first time playing with it and it was already showing signs of wear."
, Canada  [Verified Buyer]
SILVER Member since Apr 2013

Service & support  
7th August, 2015
7 color single poi strobe problem
"I ordered 7 color poi that strobe, fade, and change colors. one of them works fine, the other one stopped working after 2 days. I don't know why it wont turn on. the other one works good. so I am only 50% satisfied with my order."
, USA  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
5th August, 2015
Best!
"I got emails for every purchase and the items arrived faster that I would expected. Best service ever!"
, USA  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
5th August, 2015
Quick delivery, and well packed
"I was very happy with the quality of the delivery service from Home of Poi. And appreciated the little extra welcome pack and fliers that were thrown in. I'll but again from here!"
, Ireland  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
4th August, 2015
happy customer
"Thanks once again home of poi for providing me once again with hours of fun plus many more times to come great products hours of fun super fast delivery one very satisfied customer"
, New Zealand  [Verified Buyer]
GOLD Member since Mar 2015

Service & support  
3rd August, 2015
Perfect!
"I always use Home Of Poi for all my fire props! Even though there are UK sites which sell similar products, I always receive such great service and the shipping is SO fast! I couldn't be happier"
, United Kingdom  [Verified Buyer]
SILVER Member since Jun 2015

Service & support  
3rd August, 2015
Great service, speedy delivery
"I buy all my fire gear from HoP. I've never had a mistake made with any order and the gear is always in great shape when it arrives. I'm always shocked at how quickly it ships too!"
, Canada  [Verified Buyer]
GOLD Member since Feb 2014

Service & support  
2nd August, 2015
a very pleasant and complete site for performance arts
"I discovered HoP when I was looking for some tutos to learn how to spin. Since then, it is my reference to learn new tricks. The shop provides lots of various items, and the orders are taken in charge very (VERY!) quickly; I ordered my last one on saturday and it has been noticed on sunday. Cheers for them."
, United Kingdom  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
2nd August, 2015
5 starz
"5 starz"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
1st August, 2015
Rainbow Poi
"I received my first set of poi and am thrilled! I am sure once I get the hang of it I will stop hitting myself in the head, ha ha. Trust me 70 year olds are not quite as co-ordinated as younger poi fans. Onward and upward, so much fun, thanks to Home of Poi."
, Canada  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
31st July, 2015
great service
"HOP has never let me down regarding quality service and speedy delivery times, i will recommend HOP to anybody wanting either to start with poi or pros. great service thanks HOP."
, South Africa  [Verified Buyer]
GOLD Member since May 2015

Service & support  
30th July, 2015
Great service
"The whole experience has been great, can't fault these guys, super fast delivery and shipping costs are great, will be using these guys again"
, Ireland  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
29th July, 2015
yes
"Great products however the ropedart wick is too small"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
28th July, 2015
Most Awesome Home of Poi
"Please know that you are not only purchasing top quality merchandise... but, you are also purchasing from an honest merchandiser. They care about the quality of their products AND the satisfaction of their customers. You can expect top quality merchandise with top quality customer support. I am a customer... and am in no way connected with this company other than having ordered from them. I am simply impressed with both their products and with their customer support. You will be as well! Janet Malinak (janet7678@casscomm.com if you need further recommendation)"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
28th July, 2015
Quick exchange
"I found my original purchase was not quite what I wanted once it had arrived. The staff did not hesitate to look after me in a super speedy manner delivering me my pod poi's in which I love!...highly recommend Home of Poi great friendly service!"
, Australia  [Verified Buyer]
BRONZE Member since Jun 2015

Service & support  
28th July, 2015
Poi for Poi!
"Home of Poi helps me every time, so many wonderful activities and gift ideas :)"
, Australia  [Verified Buyer]
GOLD Member since Aug 2012

Service & support  
25th July, 2015
good
"nice podpoi "
, Taiwan  [Verified Buyer]
SILVER Member since Jun 2014

Service & support  
24th July, 2015
Everything alright
"fast service and delivery and I like the poi :-)"
, Germany  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
24th July, 2015
Great site and great products!
"I was looking for fire poi for my son's birthday, and he showed me this site. It was easy to navigate, I easily found what I wanted, and purchase was also very easy. I would recommend the website and the company to anyone who has an interest in juggling!"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
24th July, 2015
Problem solving
"HOP will work it out! Fast and efficient! I love you all!"
, USA  [Verified Buyer]
SILVER Member since Apr 2010

Service & support  
23rd July, 2015
Fast and good value.
"Even though the products had to be send to the Netherlands. It was still cheaper than buying it here. Also the delivery was as fast as I expected. SO thank you home of poi!"
, Netherlands  [Verified Buyer]
SILVER Member since Oct 2014

Service & support  
22nd July, 2015
very pleased
"I have been very happy with all of my orders with home of poi quality products and fast shipping keep me coming back thanks to everyone at home of poi for making it happen"
, USA  [Verified Buyer]
SILVER Member since May 2015

Service & support  
16th July, 2015
Unbelievably amazing.
"I have ordered from your website 3 times now and I could not be happier!! The quality of the product is top -notch and always exactly like the description. The package always arrives well before the stated date and the packaging is great. Thank you for having such a great company and keep up the good work!!!!"
, USA  [Verified Buyer]
SILVER Member since Apr 2015

Service & support  
16th July, 2015
in place of fire
"I ordered these to put on my quick links in place of my 4inch wicks, and I must say it was an excellent investment. The weight is incredibly similar to a fully soaked wick.... I'm actually spinning these now in place of my contact, and when night falls I can switch over quickly to fire, and never miss a beat."
, USA  [Verified Buyer]
GOLD Member since Feb 2015

Service & support  
15th July, 2015
Always great service from Home of Poi
"I shop rather infrequently but every order I placed has always been given a lot of consideration and care. I would have no hesitation to buy from them in the future or recommend them to others."
, USA  [Verified Buyer]
SILVER Member since Jan 2010

Service & support  
15th July, 2015
Fast and Efficient service
"I have received our order within 7 days from ordering and the goods are all in good order. Two of our team have already tried the staff and poi and are very happy with these. Excellent Service and Excellent Goods. Thank You"
, Cook Islands  [Verified Buyer]
BRONZE Member since Jul 2015