Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
21st August, 2015
Excellent
"Perfect shipping, exactly as ordered, already having fun with the LED and reprogramming!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
21st August, 2015
lotus fans
"I love my fans! This is my first set. Your site made it easy to view and purchase. Shipping was great, came right on time."
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
21st August, 2015
awesome
"My ex boyfriend loves his poi"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
21st August, 2015
Awesome
"Thank you for the brilliant and patient service and awesome products."
, Australia  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
21st August, 2015
Awesome products
"i love all of the products I have received from HOME OF poi."
, USA  [Verified Buyer]
BRONZE Member since Aug 2007

Service & support  
21st August, 2015
Friendly and Fast
"I´ve ordered twice from Home of Poi and have recieved wonderful service each time. I made mistakes on both of my orders which were dealt with quickly by the Home of poi team who couldn´t have been friendlier! Delivery is always much faster than expected as well which is a massive plus :) Will be ordering again in the future for sure!"
, Spain  [Verified Buyer]
SILVER Member since Feb 2013

Service & support  
20th August, 2015
buugeng review
"I got a pair of fire buugeng from you guys and fell in love. Perfect weight, and great for all sorts of cool moves. Would always recommend them to anyone :D"
, USA  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
20th August, 2015
Exceptional service
"Home of poi provide plenty of information to help you choose the right product, and also have plenty of great online learning resources as well. The purchase process was super easy, without requiring the excessive levels of personal contact and other information that online sellers often like to collect. The follow-up emails to confirm payment and then dispatch were clear and timely and delivery tracking was also available although I didn't use this service. I would definitely recommend home of poi to any friends looking for poi. "
, Australia  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
17th August, 2015
Thanks A TON!(
"Always on point, quick email reply time, quality products, and extremely nice staff. Thank you all very much, keep up the good work"
, USA  [Verified Buyer]
SILVER Member since Jan 2011

Service & support  
15th August, 2015
The poi were different lengths
"The poi were different lengths and the threads came loose the first light use"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Reply from Home of Poi: "Sorry to hear this , can you please contact out support team at support@homeofpoi.com for assistance."
Service & support  
14th August, 2015
Super stoked
"first set of poi ever haven't been able to put them down super easy to work with and learn with, pretty durable mine have taken a beating for sure. Would definitely recommend!!!"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
14th August, 2015
amazing
"I try to order all of my gear from HOP. They sell top quality products with excellent service and even offer a discount and referral program. Shipping is always fast and reasonable and the prices are as good or better than anywhere else. "
, USA  [Verified Buyer]
GOLD Member since Dec 2014

Service & support  
14th August, 2015
Mrs Jennifer Schaible
"Love these guys best for all your needs 10 out of 10 recommend to all my firebug loves"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
11th August, 2015
NEVER DISAPPOINTS
"I've been a HOP customer off and on for 11 years, and HOP always has quickly delivered top quality items. Definitely recommended!"
, USA  [Verified Buyer]
GOLD Member since Mar 2005

Service & support  
11th August, 2015
Excellence
"I order my poi toys from Home of poi. The were delivered quickly and are high quality. I am going to have to order more for family and friends!"
, Australia  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
9th August, 2015
good products
"I've been having fun practicing and learning. It would be helpful to include with the sock poi a little picture diagram of different ways to grip the poi."
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
7th August, 2015
pod poi & six foot fire whip
"I love the pod poi. Delivery was quick. The fire whip is great but I wish the base of the whip (kevlar portion) was more protected against the metal tube. Although the tube has a slight roll to protect the kevlar from getting damaged, it's not enough. The first time playing with it and it was already showing signs of wear."
, Canada  [Verified Buyer]
SILVER Member since Apr 2013

Service & support  
7th August, 2015
7 color single poi strobe problem
"I ordered 7 color poi that strobe, fade, and change colors. one of them works fine, the other one stopped working after 2 days. I don't know why it wont turn on. the other one works good. so I am only 50% satisfied with my order."
, USA  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
5th August, 2015
Best!
"I got emails for every purchase and the items arrived faster that I would expected. Best service ever!"
, USA  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
5th August, 2015
Quick delivery, and well packed
"I was very happy with the quality of the delivery service from Home of Poi. And appreciated the little extra welcome pack and fliers that were thrown in. I'll but again from here!"
, Ireland  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
4th August, 2015
happy customer
"Thanks once again home of poi for providing me once again with hours of fun plus many more times to come great products hours of fun super fast delivery one very satisfied customer"
, New Zealand  [Verified Buyer]
SILVER Member since Mar 2015

Service & support  
3rd August, 2015
Perfect!
"I always use Home Of Poi for all my fire props! Even though there are UK sites which sell similar products, I always receive such great service and the shipping is SO fast! I couldn't be happier"
, United Kingdom  [Verified Buyer]
SILVER Member since Jun 2015

Service & support  
3rd August, 2015
Great service, speedy delivery
"I buy all my fire gear from HoP. I've never had a mistake made with any order and the gear is always in great shape when it arrives. I'm always shocked at how quickly it ships too!"
, Canada  [Verified Buyer]
GOLD Member since Feb 2014

Service & support  
2nd August, 2015
a very pleasant and complete site for performance arts
"I discovered HoP when I was looking for some tutos to learn how to spin. Since then, it is my reference to learn new tricks. The shop provides lots of various items, and the orders are taken in charge very (VERY!) quickly; I ordered my last one on saturday and it has been noticed on sunday. Cheers for them."
, United Kingdom  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
2nd August, 2015
5 starz
"5 starz"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
1st August, 2015
Rainbow Poi
"I received my first set of poi and am thrilled! I am sure once I get the hang of it I will stop hitting myself in the head, ha ha. Trust me 70 year olds are not quite as co-ordinated as younger poi fans. Onward and upward, so much fun, thanks to Home of Poi."
, Canada  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
31st July, 2015
great service
"HOP has never let me down regarding quality service and speedy delivery times, i will recommend HOP to anybody wanting either to start with poi or pros. great service thanks HOP."
, South Africa  [Verified Buyer]
GOLD Member since May 2015

Service & support  
30th July, 2015
Great service
"The whole experience has been great, can't fault these guys, super fast delivery and shipping costs are great, will be using these guys again"
, Ireland  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
29th July, 2015
yes
"Great products however the ropedart wick is too small"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
28th July, 2015
Most Awesome Home of Poi
"Please know that you are not only purchasing top quality merchandise... but, you are also purchasing from an honest merchandiser. They care about the quality of their products AND the satisfaction of their customers. You can expect top quality merchandise with top quality customer support. I am a customer... and am in no way connected with this company other than having ordered from them. I am simply impressed with both their products and with their customer support. You will be as well! Janet Malinak (janet7678@casscomm.com if you need further recommendation)"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015