Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
7th September, 2015
Happy with everything :)
" So happy with my home of poi experience.... I was not expecting so much info and support ... videos are awesome. ..looking forward to to my first lighting up ...still practicing with the LEDs. "
, New Zealand  [Verified Buyer]
SILVER Member since Aug 2015

Service & support  
7th September, 2015
Fast shipping and great products
"Thanks again guys!"
, USA  [Verified Buyer]
SILVER Member since Jun 2015

Service & support  
7th September, 2015
Home of Poi site
"The site is easy to navigate. The product is what is displayed. I was happy to have tracking updates while waiting for my product. We will not hesitate to order from home of poi again."
, Canada  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
7th September, 2015
Pratique personnelle
"Very very happy!"
, France  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
7th September, 2015
Spectacular
"Home of Poi is a great website i have been utilizing for years now. Majority of the products provided have very detailed descriptions and specs. The variety of categories is overwhelming at first but once you find one to start with it makes browsing simple. I have recommended this website to friends and family and have even taught a dozen or so people how to spin poi. The fun never stops at just learning yourself but sharing and experiencing with others."
, USA  [Verified Buyer]
GOLD Member since May 2012

Service & support  
6th September, 2015
broken pod poi
"When i received the pod poi in the mail, one of them didnt work. I tried to do a reset and it still wont work. What am i supposed to do?"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Reply from Home of Poi: "Sorry to hear that you are having some trouble Johnny, can you please email our support team at support@homeofpoi.com and we can then help you further."
Service & support  
6th September, 2015
Socks
"yay"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
6th September, 2015
Nice page easy to navigate.
"Easy to find products"
, Canada  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
5th September, 2015
Poi
"very good site,will use again as I progress in my poi playing"
, United Kingdom  [Verified Buyer]
SILVER Member since Aug 2015

Service & support  
5th September, 2015
Love the poi!
"i love my new contacts! I've played with them a bunch in the past week I've had them and I couldn't be happier!! Only con was that they did ship from New Zealand, so shipping took a while, but well worth the wait."
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
4th September, 2015
ᕕ( ᐛ )ᕗ
"Love HoP! Have bought the majority of my flow props here. From LED poi, to fire poi, to fire poi hardware, to fire fans, and I just got a pair of contact poi I'm waiting on! Any time I've had a problem it's been dealt with promptly and I couldn't be more satisfied with HoP customer service. I recommend them to anyone who asks!"
, USA  [Verified Buyer]
GOLD Member since Jan 2011

Service & support  
4th September, 2015
Great product, reliable delivery
"The fire bug is amazing to perform with and is well made, very happy with my purchase"
, United Kingdom  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
4th September, 2015
Amazing product! Fast delivery!
"I just bought my first fire hoop last month! I was a little worried that it would take ages coming to Canada, but it was at my door in less than three weeks! It is a wonderful size and weight! I absolutely adore it!!"
, Canada  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
4th September, 2015
wonderful!
"Wonderful service, fast shipping, couldn't be better! Thank you HOP, you guys are great!!"
, Germany  [Verified Buyer]
BRONZE Member since Aug 2007

Service & support  
4th September, 2015
Wrong poi
"I ordered glow in the dark contact poi and I received normal green and purple poi instead and I want them exchanged immediately"
, USA  [Verified Buyer]
SILVER Member since Oct 2012

Service & support  
4th September, 2015
Perfect
"just what I needed"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
4th September, 2015
Amazing!!
"Such fast shipping!! Amazing product to will definitely be ordering from here again!!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
4th September, 2015
Product and customer service
"product very good customer service fantastic very happy with merchandise thank you very much for the wonderful experience"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
4th September, 2015
Awesome site!
"I'm new to poi spinning and have found the site easy to maneuver and understand. The customer service is fantastic as well!"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
4th September, 2015
home of poi rocks!
"Had a awesome experience ordering from home of poi. Superior product and fast delivery. You guys rock! Keep up the good work and great service!"
, USA  [Verified Buyer]
BRONZE Member since Jul 2015

Service & support  
4th September, 2015
Love it.
"Love it never had a problem with Home of Poi"
, USA  [Verified Buyer]
SILVER Member since Mar 2015

Service & support  
2nd September, 2015
Homeofpoi is great
"Dude this is the place to go if you need anything from poi to staffs I get all I need here and it's so good. 100% recommendation to anyone."
, USA  [Verified Buyer]
SILVER Member since Jun 2015

Service & support  
2nd September, 2015
1
"1"
, Finland  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
1st September, 2015
Right Product Wrong Length
"The rope I ordered way too short, I am not sure what I was thinking or the math I applied. The product itself is top notch and exactly what I ordered. I have no complaints with House of POI."
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
1st September, 2015
Great service, excellent products
"Easy online ordering system. The products arrived when they were supposed to and were as described. I highly recommend this company and their products/service."
, Australia  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
1st September, 2015
10/10 great quality
"Arrived much quicker than expected and in wonderful condition."
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
31st August, 2015
Great items and sellers
"I have placed a couple of orders and amazingly came a week earlier than predicted and of great quality and bright colors--aurora sock poi and the spin tails in yellow/orange. So pretty and so much fun, I am getting much good exercise and really motivated each time I learn something new. Am spinning at the same time learning mini-hoop tricks. Love being able to transfer from the poi spinning to the hoops."
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
31st August, 2015
Product Pro/Con
"I have bought these before, but had to buy a new pair because both the rubber ball broke and the metal attachments as well. I practiced for about 12 hours continuously with them the other day and by the end, the metal attachments were essentially broken and unfixable. Other than the attachments, the overall durability of the ball itself is quite good."
, USA  [Verified Buyer]
SILVER Member since Jun 2015

Reply from Home of Poi: "Sorry to hear that you have had issues with the product, please email our support team for further assistance at support@homeofpoi.com"
Service & support  
31st August, 2015
Amazing!
"Never have any issues, arrived really quickly and great quality!"
, Australia  [Verified Buyer]
SILVER Member since Jul 2013

Service & support  
31st August, 2015
Amazing
"Love this deal"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015