Latest Reviews for Service and support page 15
Ordered by Newest FirstNewest FirstHighest Rating FirstLowest Rating First
5 Star only4 Star only3 Star only2 Star only1 Star only
20th April, 2017
Service and support
First order
"Everything arrived on time and in perfect condition. Incredibly pleased"
Andrea Erl, Canada. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
First order
"Everything arrived on time and in perfect condition. Incredibly pleased"
Andrea Erl, Canada. [Verified Buyer]
BRONZE Member since Mar 2017
19th April, 2017
Service and support
First Purchase
"Package came as purchased. Content felt safe within parcel. Arrived 16 days from purchase. No problems had, no communication needed."
Derek Fabiani, Canada. [Verified Buyer]
BRONZE Member since Apr 2017
Service and support
First Purchase
"Package came as purchased. Content felt safe within parcel. Arrived 16 days from purchase. No problems had, no communication needed."
Derek Fabiani, Canada. [Verified Buyer]
BRONZE Member since Apr 2017
17th April, 2017
Service and support
great online store
"great online store with best choice of fire and juggling staff"
Zoran Zlatkovski, Germany. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
great online store
"great online store with best choice of fire and juggling staff"
Zoran Zlatkovski, Germany. [Verified Buyer]
BRONZE Member since Mar 2017
14th April, 2017
Service and support
Very good!
"Fast delivery, clear instructions, and good support. Sometimes, we don't know how everything will go when we make international orders, but I found this company very trustable after making several orders."
Bellvoile, Japan. [Verified Buyer]
SILVER Member since Mar 2017
Service and support
Very good!
"Fast delivery, clear instructions, and good support. Sometimes, we don't know how everything will go when we make international orders, but I found this company very trustable after making several orders."
Bellvoile, Japan. [Verified Buyer]
SILVER Member since Mar 2017
14th April, 2017
Service and support
HOP
"Hop has a great costumor service and the delivery is mostly very fast! I recommend this website to anyone who's into flow toys haha."
Naomi Wolsink, Netherlands. [Verified Buyer]
SILVER Member since Jul 2016
Service and support
HOP
"Hop has a great costumor service and the delivery is mostly very fast! I recommend this website to anyone who's into flow toys haha."
Naomi Wolsink, Netherlands. [Verified Buyer]
SILVER Member since Jul 2016
14th April, 2017
Service and support
great
"good service and fast"
Nickolaus Mcclanahan, USA. [Verified Buyer]
SILVER Member since Mar 2017
Service and support
great
"good service and fast"
Nickolaus Mcclanahan, USA. [Verified Buyer]
SILVER Member since Mar 2017
13th April, 2017
Service and support
Replacing led balls
"I had really amazing service when i recieved a defective product once out of many purchases from HoP"
Harry Willoughby, USA. [Verified Buyer]
SILVER Member since Nov 2016
Service and support
Replacing led balls
"I had really amazing service when i recieved a defective product once out of many purchases from HoP"
Harry Willoughby, USA. [Verified Buyer]
SILVER Member since Nov 2016
13th April, 2017
Service and support
Fast shipping! Great products!
"Always a great customer interaction with HOP. Love the merch!"
Jessica Belmonte, USA. [Verified Buyer]
SILVER Member since Mar 2016
Service and support
Fast shipping! Great products!
"Always a great customer interaction with HOP. Love the merch!"
Jessica Belmonte, USA. [Verified Buyer]
SILVER Member since Mar 2016
12th April, 2017
Service and support
Service was great
"Service reply was great, and they replied within a timely manner with an answer to my question about the project"
Austin, USA. [Verified Buyer]
SILVER Member since Mar 2015
Service and support
Service was great
"Service reply was great, and they replied within a timely manner with an answer to my question about the project"
Austin, USA. [Verified Buyer]
SILVER Member since Mar 2015
12th April, 2017
Service and support
:-D
"Great service and fast shipping considering the distance, couldn't be happier!"
Mark Weinhold, USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
:-D
"Great service and fast shipping considering the distance, couldn't be happier!"
Mark Weinhold, USA. [Verified Buyer]
BRONZE Member since Mar 2017
11th April, 2017
Service and support
Fantastic Poi
"I have three pairs of poi from the site and I love them all. They feel amazing and flow smoothly."
Nathan, USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
Fantastic Poi
"I have three pairs of poi from the site and I love them all. They feel amazing and flow smoothly."
Nathan, USA. [Verified Buyer]
BRONZE Member since Mar 2017
10th April, 2017
Service and support
Couldn't be happier!
"Love these guys! Great products, great service."
John Kalpakidis, Australia. [Verified Buyer]
BRONZE Member since Jun 2015
Service and support
Couldn't be happier!
"Love these guys! Great products, great service."
John Kalpakidis, Australia. [Verified Buyer]
BRONZE Member since Jun 2015
10th April, 2017
Service and support
Good support
"Like always, very good support. Thank you!"
Daniel, Germany. [Verified Buyer]
SILVER Member since May 2010
Service and support
Good support
"Like always, very good support. Thank you!"
Daniel, Germany. [Verified Buyer]
SILVER Member since May 2010
8th April, 2017
Service and support
great selection of poi
"hey jugglingfriends, i feel like a child again. because of home of poi, i got playful again. thank you for your great selection of poi. lovely greeting"
Julia Gaude, Germany. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
great selection of poi
"hey jugglingfriends, i feel like a child again. because of home of poi, i got playful again. thank you for your great selection of poi. lovely greeting"
Julia Gaude, Germany. [Verified Buyer]
BRONZE Member since Mar 2017
7th April, 2017
Service and support
Awesome support and customer service
"After having the first set of LED glowballs lost in the mail, I received a super quick response in getting insurance sorted and having another set sent out. These arrived within a week or so! Perfect, thanks guys!"
Edward Gibson, Australia. [Verified Buyer]
BRONZE Member since Feb 2017
Service and support
Awesome support and customer service
"After having the first set of LED glowballs lost in the mail, I received a super quick response in getting insurance sorted and having another set sent out. These arrived within a week or so! Perfect, thanks guys!"
Edward Gibson, Australia. [Verified Buyer]
BRONZE Member since Feb 2017
31st March, 2017
Service and support
Fast delivery and great products
"I love home of poi! They have such great quality products at a great price, and always have terrific customer service. When I had a question about a product, I recieved a reply the next day. Shipping to the US is estimated to be 2 weeks, but mine came sooner! The products were also shipped the day after I placed my order. Great products and great company!"
Marissa R., USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
Fast delivery and great products
"I love home of poi! They have such great quality products at a great price, and always have terrific customer service. When I had a question about a product, I recieved a reply the next day. Shipping to the US is estimated to be 2 weeks, but mine came sooner! The products were also shipped the day after I placed my order. Great products and great company!"
Marissa R., USA. [Verified Buyer]
BRONZE Member since Mar 2017
30th March, 2017
Service and support
good
"Ok perfect"
Alexandre Schohn, New Zealand. [Verified Buyer]
SILVER Member since Mar 2015
Service and support
good
"Ok perfect"
Alexandre Schohn, New Zealand. [Verified Buyer]
SILVER Member since Mar 2015
28th March, 2017
Service and support
AWesome service and support
"Thankyou for following up on my order and for giving me the oppurtunity to win $100 gift certificate to spend on future orders . cheers"
Mellissa Bishop, Australia. [Verified Buyer]
SILVER Member since Feb 2017
Service and support
AWesome service and support
"Thankyou for following up on my order and for giving me the oppurtunity to win $100 gift certificate to spend on future orders . cheers"
Mellissa Bishop, Australia. [Verified Buyer]
SILVER Member since Feb 2017
28th March, 2017
Service and support
Awesome vendor!
"Great prices and everything I've ordered I've loved. Shipping to about a week to mid-east USA so not bad at all. Overall I would definitely recommend this place especially for contact poi parts :)"
Jared, USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
Awesome vendor!
"Great prices and everything I've ordered I've loved. Shipping to about a week to mid-east USA so not bad at all. Overall I would definitely recommend this place especially for contact poi parts :)"
Jared, USA. [Verified Buyer]
BRONZE Member since Mar 2017
28th March, 2017
Service and support
Good
"Didnt really have a problem bc i havnt talked to anyone"
Benjamin Cooper, USA. [Verified Buyer]
SILVER Member since May 2013
Service and support
Good
"Didnt really have a problem bc i havnt talked to anyone"
Benjamin Cooper, USA. [Verified Buyer]
SILVER Member since May 2013
28th March, 2017
Service and support
Better Order Tracking
"Home of Poi always delivers quality flow arts merchandise, but it would be nice to have actual package tracking instead of only estimate arrival dates."
Jonathan Penn, USA. [Verified Buyer]
SILVER Member since Mar 2016
Service and support
Better Order Tracking
"Home of Poi always delivers quality flow arts merchandise, but it would be nice to have actual package tracking instead of only estimate arrival dates."
Jonathan Penn, USA. [Verified Buyer]
SILVER Member since Mar 2016
27th March, 2017
Service and support
superb service
"I ordered some flat rope for an assignment i have coming up and the item is perfect. The customer service and communication was equally top notch as well."
John Machaqueiro, USA. [Verified Buyer]
BRONZE Member since Mar 2017
Service and support
superb service
"I ordered some flat rope for an assignment i have coming up and the item is perfect. The customer service and communication was equally top notch as well."
John Machaqueiro, USA. [Verified Buyer]
BRONZE Member since Mar 2017
27th March, 2017
Service and support
Amazing Merchandise!
"This was a birthday present for my daughter who just turned 20. I got her a set of Poi Balls and Fire Poi spinners as well. She absolutely loved them! The website was very informative and user friendly. Home of Poi kept me well informed as to how to track my package, and it arrived in a timely fashion. I will definitely be doing business with you again."
Leigh Ann Gagne, USA. [Verified Buyer]
BRONZE Member since Feb 2017
Service and support
Amazing Merchandise!
"This was a birthday present for my daughter who just turned 20. I got her a set of Poi Balls and Fire Poi spinners as well. She absolutely loved them! The website was very informative and user friendly. Home of Poi kept me well informed as to how to track my package, and it arrived in a timely fashion. I will definitely be doing business with you again."
Leigh Ann Gagne, USA. [Verified Buyer]
BRONZE Member since Feb 2017
23rd March, 2017
Service and support
Easy to order. Quick to deliver.
"Yay Thank you."
Melissa, New Zealand. [Verified Buyer]
BRONZE Member since Feb 2017
Service and support
Easy to order. Quick to deliver.
"Yay Thank you."
Melissa, New Zealand. [Verified Buyer]
BRONZE Member since Feb 2017
22nd March, 2017
Service and support
excellent product, very fast delivery
"I order from home of poi over and over again and am very happy with their service"
Laura Van Horne, USA. [Verified Buyer]
GOLD Member since May 2013
Service and support
excellent product, very fast delivery
"I order from home of poi over and over again and am very happy with their service"
Laura Van Horne, USA. [Verified Buyer]
GOLD Member since May 2013
17th March, 2017
Service and support
Destined for greatness!
"I have not found a better online e-commerce site that offers greater customer experience than Home Of Poi, this includes Ebay or Amazon. Instant replies with immediate responses! I dont know how to thank you guys for the unbelievable services you guys have provided! Please continue to keep up the great work! God bless Home Of Poi!"
Ruganarajah Yuvarajah, Malaysia. [Verified Buyer]
SILVER Member since May 2016
Service and support
Destined for greatness!
"I have not found a better online e-commerce site that offers greater customer experience than Home Of Poi, this includes Ebay or Amazon. Instant replies with immediate responses! I dont know how to thank you guys for the unbelievable services you guys have provided! Please continue to keep up the great work! God bless Home Of Poi!"
Ruganarajah Yuvarajah, Malaysia. [Verified Buyer]
SILVER Member since May 2016
9th March, 2017
Service and support
Quick!
"They processed and shipped my order quick and my fans and poi came quicker then expected."
Carolyn Stasica, USA. [Verified Buyer]
SILVER Member since Feb 2017
Service and support
Quick!
"They processed and shipped my order quick and my fans and poi came quicker then expected."
Carolyn Stasica, USA. [Verified Buyer]
SILVER Member since Feb 2017
6th March, 2017
Service and support
Bunch of juggling clubs and great experience
"Found cheap basic juggling clubs and ordered 6 in a flash. Then I realized my friend wanted some extra, so I followed their process for cancelling and making a new order, still had the 6 in the cart, and changed my order to 9 no problem. Even got some quick email support in the process. Used the economy shipping and got the clubs right when they estimated. Clubs are great, everybody's happy :D"
Ian Borukhovich, USA. [Verified Buyer]
BRONZE Member since Feb 2017
Service and support
Bunch of juggling clubs and great experience
"Found cheap basic juggling clubs and ordered 6 in a flash. Then I realized my friend wanted some extra, so I followed their process for cancelling and making a new order, still had the 6 in the cart, and changed my order to 9 no problem. Even got some quick email support in the process. Used the economy shipping and got the clubs right when they estimated. Clubs are great, everybody's happy :D"
Ian Borukhovich, USA. [Verified Buyer]
BRONZE Member since Feb 2017
6th March, 2017
Service and support
Great service
"Being in the UK I was a little apprehensive about ordering from a company I don't know based in New Zealand. I needn't have worried. Chris chatted with me and answered some brief questions before I ordered and was friendly and helpful. After reading up online about Home of Poi, I could see the company has a good reputation. The order process was quick and easy and the price for the two sets of Fire Fan kits was competitive, even with insured delivery from the other side of the world. The order was tracked and I could see the fans arrive in the UK after a few days. They actually arrived exactly a week after placing the order, which is really impressive. They were well packaged and padded inside to prevent damage. I'm very happy with the service from Home of Poi and will definitely be ordering from them again."
L Hudson, United Kingdom. [Verified Buyer]
BRONZE Member since Feb 2017
Service and support
Great service
"Being in the UK I was a little apprehensive about ordering from a company I don't know based in New Zealand. I needn't have worried. Chris chatted with me and answered some brief questions before I ordered and was friendly and helpful. After reading up online about Home of Poi, I could see the company has a good reputation. The order process was quick and easy and the price for the two sets of Fire Fan kits was competitive, even with insured delivery from the other side of the world. The order was tracked and I could see the fans arrive in the UK after a few days. They actually arrived exactly a week after placing the order, which is really impressive. They were well packaged and padded inside to prevent damage. I'm very happy with the service from Home of Poi and will definitely be ordering from them again."
L Hudson, United Kingdom. [Verified Buyer]
BRONZE Member since Feb 2017
2nd March, 2017
Service and support
Reliable and Fast
"Over the years I have ordered many items from HoP, from Fire to LED. The products always arrived in good condition, and often faster than expected. I appreciate that when I order from HoP that I can feel confident that the item will be of quality. The only negative contact I had with them was when I tried for a warranty/repair on a faulty light in one of my Flowlight sets, and they claimed they cold not find my order record."
Jill, USA. [Verified Buyer]
GOLD Member since Aug 2011
Service and support
Reliable and Fast
"Over the years I have ordered many items from HoP, from Fire to LED. The products always arrived in good condition, and often faster than expected. I appreciate that when I order from HoP that I can feel confident that the item will be of quality. The only negative contact I had with them was when I tried for a warranty/repair on a faulty light in one of my Flowlight sets, and they claimed they cold not find my order record."
Jill, USA. [Verified Buyer]
GOLD Member since Aug 2011
© 1998 - 2024 Home of Poi
All prices converted to United States dollars using XE.com