Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
28th August, 2016
Good company
"I always had the help I needed"
, USA  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
28th August, 2016
Awesome!
"Homeofpoi is amazing. I have bought all my Poi from here and they are amazing. The shipping is fast and the products are awesome I give yall a 10. I will recommend everyone who want to start swinging poi to come to the site."
, USA  [Verified Buyer]
SILVER Member since Nov 2014

Service & support  
26th August, 2016
Great Customer Service
"Being new to buying poi, I had quite a few questions about various aspects of poi use and design. Over several emails, my questions were answered promptly and cheerfully, with suggestions offered for products that might suit my requirements. Thanks, Home of Poi, for being so friendly and helpful!!"
, New Zealand  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
26th August, 2016
fire fans really awesome
"really awesome used it for tons of performance stillworking great till this day thanks so much"
, USA  [Verified Buyer]
SILVER Member since Jan 2013

Service & support  
25th August, 2016
pois
"Awesome set of pois, Great fun and excellent service!"
, New Zealand  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
24th August, 2016
Staying spinning
"Shipping was prompt despite coming from oversees. Everything came to spec. Overall happy with my purchase"
, USA  [Verified Buyer]
SILVER Member since Feb 2016

Service & support  
23rd August, 2016
Excellent care
"I was nervous to order something I had never used before but upon submitting I immediately recieved an email with tutorials for use, fire safety, and links to YouTube resources. Shipping was speedy! Excellent support :)"
, USA  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
23rd August, 2016
My favorite poi source!
"Ordering from Home of Poi was a breeze, and unexpectedly expedient! The hardest thing about the process was trying to decide what not to buy. I love the variety and quality of the products they offer. Beware: order one day, then SNAP! in your mailbox soon after."
, USA  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
23rd August, 2016
awesome
"My fire toys came in exactly when I expected them, and they were absolutely as I hoped! Thank you home of poi <3"
, USA  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
23rd August, 2016
Awesome!!
"My last order took literally 3 days to arrive in South-Africa. I'm amazed by the professionalism as well as the quick flow. Also with any and all queries I had a response very quickly. Extremely happy with the service. Well done guys!"
, South Africa  [Verified Buyer]
GOLD Member since Jun 2015

Service & support  
22nd August, 2016
Excellent products!
, USA  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
22nd August, 2016
Awesome
"Great experience! Site is easy to navigate and got my poi a week early. You guys rock! Thanks again Home Of Poi!"
, USA  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
22nd August, 2016
Professional Poi People
"THANKYOU . Great service , product and help for a newbie. Now looking forward to a long winter here in Ireland learning an amazing new skill. Cheers HOP"
, Ireland  [Verified Buyer]
SILVER Member since Jul 2016

Service & support  
22nd August, 2016
Excellent service
"I am a poi virgin and knew nothing about what i needed to get started. I knew what i wanted but wasn't sure it was entirely suitable. I wrote a question to the helpdesk and received an answer in less than 24 hours - result! I ordered my product and it arrived within 10 days (from NZ to central Europe - that's v good). So I have been practising for 2 weeks longer than I expected to, because it arrived so much sooner than I expected. I am really happy with my Home of Poi experience so far, and would definitely use them again next time."
, Germany  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
21st August, 2016
great products
"had a timely delivery considering where it came from. just wish the came with an extra set of battery's"
, USA  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
20th August, 2016
Great service
"Great customer service experience."
, United Arab Emirates  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
19th August, 2016
Reliable and fast
"Great company with fast and reliable service - my items arrived on time in perfect condition I will definitely use them again in the future :)"
, Canada  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
19th August, 2016
good job!
"fast to send the products to europe and the packaging was nicely done :)"
, France  [Verified Buyer]
SILVER Member since Oct 2011

Service & support  
18th August, 2016
Ninja-LED-Poi solid for Intermediate and Advanced Spinners
"Now that I'm been spinning poi long enough to avoid regularly hitting myself, the Ninja-LED-Poi I ordered are wonderful. Bright. Solid. Flashy. I'm very pleased and would recommend a pair for any intermediate or advanced poi spinner."
, USA  [Verified Buyer]
GOLD Member since May 2016

Service & support  
17th August, 2016
Great customer service
"Home of Poi has great customer service. My poi were shipped so quick and packaged with care. The poi themselves were really great quality. I'm a beginner though so going from sock poi to contact poi was a little tricky because of the weight difference, but I'm starting to adjust to them. Would definitely recommend :)"
, USA  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
15th August, 2016
Great support!
"I've been so please with Home of Poi! I received my items quickly, which made me happy! I also love that I receive emails updating me on my orders and with useful links to information pertaining to my items. This goes above and beyond in my eyes! I will be ordering again!"
, USA  [Verified Buyer]
SILVER Member since May 2016

Service & support  
12th August, 2016
Delivery on time!
"I think it's my third purchase/order from Home of Poi. Didn't expect to arrive at my doorstep on the expected date. I was totally happy and surprised. Thank you, much appreciated. Once again keep it up! :)"
, Malaysia  [Verified Buyer]
BRONZE Member since Jun 2010

Service & support  
12th August, 2016
Helpful
"Found the resources available as well as the swiftness of this order overly satisfactory."
, USA  [Verified Buyer]
SILVER Member since Jul 2016

Service & support  
12th August, 2016
Simple, fast and hassle-free
"The process was very smooth - didn't face any problems. Have recommended to my friends!"
, New Zealand  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
11th August, 2016
Great service!!
"Shop assistant was very helpful- knew his stuff which made the whole thing very easy and efficient!! A+++"
, New Zealand  [Verified Buyer]
SILVER Member since Jul 2016

Service & support  
10th August, 2016
Excelent
"The shippment arrived much earlier than expected. Everything was perfect, well done!"
, Croatia  [Verified Buyer]
SILVER Member since Jul 2016

Service & support  
10th August, 2016
Service and Integrity of Home Of Poi
"So, about a week and a half ago, I ordered a fire dart rope, and a set of fire fans. The site is a little pricey but AFTER ordering i found out a friend of mine had ordered a thing or two from the site and the QUALITY of each and EVERY product is WELL worth the buy. I would also like to add, that when I was trying desperately to decide what I'd like to buy from the site, i clicked several things, hit the back button numerous times, and eventually found what i was looking for, bought it (and without buyer's remorse, which can only be a good thing, RIGHT?!) i checked out, and ended up with an extra order, but it had no payment attached. I contacted the moderator of the site, who handled it efficiently, did me a solid by deleting the extra order for piece of mind, and handled it all within an EXTREMELY timely manner. I LOVE THIS SITE, and if you are first time buyer, Home of Poi is THE place to order. This site is honest, efficient and cares for each loyal customer. Thank you HOME OF POI!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
10th August, 2016
Service and support
"Service was great very prompt quick shipping. My order arrived early and undamaged it works just like it should. An A plus company to buy from. Thank you"
, USA  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
10th August, 2016
Thank you!
"It took only 2 1/2 weeks from ordering online to receiving my poi in Germany. So happy! Good packaging, nice e-mails which answered all questions without me having to ask them. : ) Thanks!"
, Germany  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
9th August, 2016
Great practice set!
"After a long hiatus, I am working to relearn poi and refresh my skills. This set is very forgiving and doesn't hurt when I take the occaisional whack to the head."
, USA  [Verified Buyer]
BRONZE Member since Jun 2016