Reviews on Service & support

Service & support  
     7th April, 2006
tanks
"Hey the service that im receiving from your company is very good I just received my second set of poi yesterday by mail they are amazing to order items is very easy and simple thanks for your sercice. Eric"
, Canada  [Verified Buyer]
SILVER Member since Sep 2005

Service & support  
     4th April, 2006
White Tennis Balls
"We ordered white tennis balls. Our first order went missing and Home of Poi kindly replaced our order and resent it without charge. Excellent!"
, South Africa  [Verified Buyer]
BRONZE Member since Nov 2005

Service & support  
     1st April, 2006
Speedy delivery
"Got my order much sooner than I expected I would many thanks from the other side of the globe --"
, USA  [Verified Buyer]
SILVER Member since Feb 2005

Service & support  
     31st March, 2006
Poi in China
"My order from Home of Poi was dispatched and delivered in super quick time. I live in China so the fact that the parcel arrived in 10 days was amazing. My 9 year old daughter has been learning the art of Poi from a New Zealand teacher at her International School for the last 2 month. She performed at the school's very first Wuxi Idol and won the competition. So thank-you Home of Poi for your efficient and speedy service."
, China  [Verified Buyer]
BRONZE Member since Mar 2006

Service & support  
     31st March, 2006
A++++++++
"The site is easy to navigate the customer service is amazing and the shipping is super fast. I couldn't have asked for anything more."
, USA  [Verified Buyer]
BRONZE Member since Mar 2006

Service & support  
     31st March, 2006
Great first time service
"Many thanks HOP. My order arrived very swiftly. Will buy from your shop again. :)"
, Australia  [Verified Buyer]
SILVER Member since Feb 2006

Service & support  
     30th March, 2006
Amazing!
"I cannot tell you how impressed I was with the speed with which I received my order. I'm in the U.S. so I expected this to take some time. It was mailed out *the next day* and I think I got my box in about 4-5 days. I remember I actually said What's this? when I saw the box because I wasn't expecting the order yet and I couldn't think of anything else that was coming my way! Home of Poi's website is so well laid out and easy to order from... and they were very speedy in sending me a confirmation email after I paid for my order. I cannot recommend them enough. I fully intend to order from them again! Thanks so much...."
, USA  [Verified Buyer]
SILVER Member since Mar 2006

Service & support  
     29th March, 2006
Spinning my way round the world ;-)
"Awesome!! A big thanks to Chris at Home of Poi for shipping me my new toys so quickly and for putting me in contact with other spinners in NZ. Dan Hendra in Duneden and the excellent Jugglers Rest Backpackers in Picton. I am now happily spinning my way back to the UK. See you next year :-)"
, United Kingdom  [Verified Buyer]
SILVER Member since Feb 2006

Service & support  
     28th March, 2006
simple the best
"home of poi always has the best service and products on the net no one in Australia can beat their prices quality and out shinnig customer support. Cheers to the best HomeofPoi"
, Australia  [Verified Buyer]
GOLD Member since Jul 2004

Service & support  
     28th March, 2006
Talk About the Service
"Was really happy with the Service of HomeofPoi.com i know the benifits of customer serivce as i work in an international hotel. The postage was fast and having a tracking service is excellent can't really find a negiative Thanks Will be buy some LED POI very soon"
, Australia  [Verified Buyer]
SILVER Member since Mar 2006

Service & support  
     28th March, 2006
Super Fast Service with a 'smile'!
"I love the fact that this order was wonderfully tracked and arrived ahead of schedule! Thanks for the awesome service and support! I can't wait to improve upon my poi skills and order more from you! I am a loyal customer now as there is no other 'site that can offer such service!"
, USA  [Verified Buyer]
BRONZE Member since Mar 2006

Service & support  
     28th March, 2006
Pretty Speedy Gents
"At first I was asking why there was no next day air option. Turns out waiting one week isn't that bad after all. I ordered them on a Sunday viewed their progress on Monday which is when they shipped and got them the following Monday. This is from New Zealand to California so if anybody is in the Cali area it's one week. I was expecting the product would come in around mid week and they came in the first day. I was so excited and am right now. I need to hurry up and get out of this cubicle!!!!! arrrrg!!!"
, USA  [Verified Buyer]
GOLD Member since Mar 2006

Service & support  
     28th March, 2006
How quick!
"Santa could not have delivered my toys any quicker. This was my second order and both times they have arrived a week later and i live half way round the world! Warp factor ten Scotty. Home of Poi you understand how desperate us fireflies are too light up. Many thanks. I don't shop anywhere else. I'd give you 5 stars but then i wouldn't want you to get all complacent now. Keep up the magnificent work."
, United Kingdom  [Verified Buyer]
BRONZE Member since Feb 2003

Service & support  
     27th March, 2006
Inga
"Thank you for the great service. Its amazing to get the stuff so fast from New Zealand. The way to pay with paypal is easy and there are no problems with changing money - I can pay in euros. Thank you so much there is no way to get stuff about learning staff in Germany!"
, Germany  [Verified Buyer]
BRONZE Member since Feb 2006

Service & support  
     23rd March, 2006
Great :)
"Lovely bunch of understanding people. Patient to as I couldn't pay for order straight away Fast Service Love the work HoP does :)"
, New Zealand  [Verified Buyer]
SILVER Member since Dec 2004

Service & support  
     23rd March, 2006
Quick
"I was very inpressed with the speed of my delivery. The cost was spot on and customer service of an excellent standard. Would reccomend this site to all I know."
, United Kingdom  [Verified Buyer]
BRONZE Member since Mar 2006

Service & support  
     23rd March, 2006
Outstanding Service!!
"I had received an order about a month or so ago to include a couple of led poi balls that were faulty--beaten up during shipping most likely. I immediately let support know and Chris was all over it!! The same day two more led balls were sent out to me no hassle. He was extremely courteous and very prompt...someone who obviously cares about what he does. He even followed up to make sure I was happy about everything. I am very impressed and it is service like that and quality products that will keep me coming back to HOP...MWAHAHAHA...you will never be rid of me!! P.S. Too bad some of you fine and upstanding individuals there at HOP aren't sitting in the U.S. Congress...maybe then they'd get something done for once. Thanx again to Chris!"
, USA  [Verified Buyer]
GOLD Member since Feb 2006

Service & support  
     23rd March, 2006
Great Support!
"I ordered a set of ballchain handles that were too short (my fault) and didn't suit my heads. Chris was awesome in helping me return them and now I love the replacements!"
, USA  [Verified Buyer]
SILVER Member since Jan 2006

Service & support  
     21st March, 2006
Complicated order sorted out very well
"Thanks to the great team at Home of Poi I managed to get my equipment sent from New Zealand billed to England and delivered to my workplace in Taiwan all in the space of a week! Now I can do my twirly thing with the folks who do TaiChi every morning :)"
, United Kingdom  [Verified Buyer]
BRONZE Member since Feb 2006

Service & support  
     18th March, 2006
Lightning Speed!
"2 working days from my order being submitted to a courier knocking on my door...and this is INTERNATIONAL DELIVERY! I've shopped with HOP for years and you still amaze me with your speed! Thanks!!"
, Australia  [Verified Buyer]
GOLD Member since Aug 2004

Service & support  
     15th March, 2006
top notch kiwi service
"very happy with my debut home of poi purchase great to see such a professional and value kiwi service and product. bought some kevlar to make a staff for myself and as well as quick delivery and a good pack i also recieved positive support and well-wishes with my project. will hopefully use them again in the future"
, New Zealand  [Verified Buyer]
BRONZE Member since Feb 2006

Service & support  
     15th March, 2006
Outstanding service
"Excellent communication very fast shipping. Package arrived before expected in excellent condition. Good people!"
, USA  [Verified Anonymous Buyer]
BRONZE Member since Feb 2006

Service & support  
     15th March, 2006
Top Service
"Brilliant service once again. Thanks a million from the adventure capital of the world."
, United Kingdom  [Verified Buyer]
GOLD Member since Feb 2005

Service & support  
     15th March, 2006
Super Service
"I was really pleased to receive my order so quickly. It was delivered to me (UK address) within 5 days. Excellent!"
, United Kingdom  [Verified Buyer]
SILVER Member since Feb 2006

Service & support  
     11th March, 2006
GEMS of POI
"I am absolutely blown away by the AMAZING services of the guys at HOME OF POI... fast and efficient delivery and friendly service. Brilliant."
, New Zealand  [Verified Buyer]
BRONZE Member since Feb 2006

Service & support  
     10th March, 2006
.follow-up.
"Thanks for the follow-up email. that was nice."
, USA  [Verified Buyer]
BRONZE Member since Feb 2006

Service & support  
     10th March, 2006
Great service
"Your website works very well the goods are shipped quickly with lots of follow-up during the process."
, USA  [Verified Buyer]
SILVER Member since Sep 2005

Service & support  
     10th March, 2006
quick easy painless!
"there was no fuss when paying for the items and i was sure of what state of the transaction i was in at all times! and then 4 days later from the other side of the world me poi arrive! FANTASTIC SERVICE!!"
, United Kingdom  [Verified Buyer]
SILVER Member since Feb 2006

Service & support  
     8th March, 2006
Awsome Service
"I was greatly satisfied with the speed of delivery of my kevlar. It is awsome. Already got some more ordered. Cheers"
, New Zealand  [Verified Buyer]
SILVER Member since Feb 2006

Service & support  
     7th March, 2006
Very happy!
"My order arrived in Australia 3 days after placing it. I was very happy with the relaibility of delivery and the price of the items (half that of buying in the store). Thanks!"
, Australia  [Verified Buyer]
SILVER Member since Feb 2006