Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
20th October, 2016
Quick and easy
"The process was easy and problem free"
, Australia  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
19th October, 2016
Fast arrival, Great Product!
"I ordered from this site hoping to get it in time for an upcoming gig and was surprised to find it arrive with plenty of time to spare! Will definitely order again!"
, USA  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
19th October, 2016
1 pod poi
"took about 3 weeks to eastern US. poi is bright and spins well :)"
, USA  [Verified Buyer]
SILVER Member since Jun 2016

Service & support  
19th October, 2016
Dear HoP
"The delivery always takes a little while, but the material was previously class!"
, Germany  [Verified Buyer]
GOLD Member since Nov 2014

Service & support  
19th October, 2016
Truely awesome customer service!
"I had a small issue with one of the products I purchased from here. Not only did they sincerely apologize, I was sent out two replacements very quickly and without even having to ask for one in the first place! The team here is very friendly and the gear is awesome quality. I would definitely recommend Home of Poi to anyone looking for gear and good service! Thanks guys!"
, New Zealand  [Verified Buyer]
SILVER Member since Mar 2016

Service & support  
17th October, 2016
Fast Service
"Home of Poi rocks. Told 4-6 weeks for delivery. Took 8 days and I didn't even have to pay duty on it either."
, Canada  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
17th October, 2016
Super happy!
"The products are beautiful and I love the additional information that you get with them including everything on how to use this and them being honest with you when they're like yes they might have things go wrong with them here's how you fix them everything does eventually get old so the fact that they don't try to lie and say it will be good forever and be perfect it's an amazing quality. Can't wait to order again."
, USA  [Verified Buyer]
BRONZE Member since Jul 2016

Service & support  
17th October, 2016
Thanks for nice products
"Im realy satisfied with fast and convenient service"
, Japan  [Verified Buyer]
SILVER Member since Nov 2014

Service & support  
17th October, 2016
++++++++
"Quick and easy delivery!"
, Sweden  [Verified Buyer]
SILVER Member since Jul 2016

Service & support  
17th October, 2016
Good comunication, very quick and perfect quality! So glad :-)
"The service and comunication was perfect!"
, Germany  [Verified Buyer]
GOLD Member since Dec 2014

Service & support  
17th October, 2016
Good as always
"Everything was good"
, Germany  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
15th October, 2016
Happy place found!
"Love the poi. And arrived sooner than expected! Great product and service. Would buy from here again x10."
, USA  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
14th October, 2016
Good
"Great store no issues with them if I had to complain about something I wish my poi stuff would have came a bit faster. But other words great shop"
, USA  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
14th October, 2016
Great Service
"Only ordered two pair of handles for my sock pois, i couldn't find in any shop iN Vienna, Austria. Although it was a small order we received the items 8 days later, which is really fast considering I ordered them in Austria. Great service!"
, Austria  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
13th October, 2016
I love my LED poi!
"I Love these poi! A great product! Awesome colors, nice swivels, good quality."
, USA  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
12th October, 2016
Home of Poi
"Very thorough and they give you all the info you need regarding your purchase. I would definitely buy from Home of Poi again."
, USA  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
11th October, 2016
livraison rapide
"Tres satisfaite, livraison en France dans les temps. Suivi mail tr s agr able"
, France  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
10th October, 2016
Fire fans
"I am absolutely in love with my purchase from home of poi, definitely not my first purchase from here but they're team is extremely helpful with everything from fire safety, tutorials. Their maintenance team is very quick at responding and they have always fixed the problem. I absolutely love purchasing flow toys from here"
, USA  [Verified Buyer]
SILVER Member since Jan 2016

Service & support  
10th October, 2016
Timely manner
"These were at my house less than a week after I ordered pretty much, so I was stoked. My equipment is rad and my home of poi is very homey. Thanks homies, I rag on emazinglights when I can on Facebook. Thanx fam!"
, USA  [Verified Buyer]
SILVER Member since Sep 2016

Service & support  
8th October, 2016
Medium Lotus Fire Fans
"They're so well built, were shipped very quickly, and the handle on them makes them super easy to maneuver! These are my first fans and I love them!"
, USA  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
8th October, 2016
Impressive customer service
"When the Valo LED hoop I had ordered arrived with a single faulty LED that would not turn green, I contacted customer service. Everyone was super responsive and helpful, and a replacement was shipped immediately and arrived after no time at all! I'm super impressed and very grateful to the HOP team! I'm already considering making another purchase, I can only recommend this shop!"
, Germany  [Verified Buyer]
SILVER Member since Aug 2016

Service & support  
7th October, 2016
Very helpfull
"Very good service, you get all the help you need, they answer very fast and in general very good!"
, Mexico  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
6th October, 2016
Awesome!
"These fans came quickly with no hassle. The weight is wonderful and the design is flawless. The fans are awesome to use and I'm excited to use them on upcoming projects!!"
, USA  [Verified Buyer]
SILVER Member since Sep 2016

Service & support  
6th October, 2016
Outstanding
"From the website to the live chat support to the delivery of the goods and the goods themselves - absolutely faultless"
, New Zealand  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
4th October, 2016
Green contact poi
"Fast and friendly customer support, looks like what I ordered. Thanks guys!"
, USA  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
4th October, 2016
Awesome!!!
"They were very clear on what I was getting and all the policies. My Item arrived quickly, High quality, good products, Amazing Company!!!"
, USA  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
3rd October, 2016
Awesome
"Im verry happy with my new poi. These guys seemed ti arrive faster and they were fitted better for me. I learned I prefer these handles as oposed to the closed circle ones. These are more gel handles that are stuff rather than the firm platic ball. The poi were a little heavier too!"
, USA  [Verified Buyer]
SILVER Member since Sep 2016

Service & support  
3rd October, 2016
Medium lotus Fire fans
"I am a beginner and love the resources that House of Poi has to offer! Their products are fairly priced and expertly crafted. I don't see why you would shop anywhere else!"
, USA  [Verified Buyer]
SILVER Member since Aug 2016

Service & support  
1st October, 2016
Fast and very good!
"The site is very easy to use and clear. Any questions I would've had I'm sure would have been answered very quickly and accurate. My order came very fast, I didn't expect it to be here so soon! I was delighted when I got my package, and that got even better when I unpacked. It was wrapped very well, and there were some free little things; the whole experience of shopping here was amazing. I genuinely cannot wait to order some more stuff!"
, Netherlands  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
30th September, 2016
Very helpful
"HOP were quick to help me find the parts I needed to modify a set of standard handles and make them better suit my needs, fast to reply and with the right information."
, Australia  [Verified Buyer]
BRONZE Member since Sep 2016