Reviews on Service and support

  
     30th May, 2008
service
"excellent/thorough. very fast shipping!"
, Canada  [Verified Buyer]
SILVER Member since May 2008

  
     29th May, 2008
Quality service and product
"yup it is exactly that.. Thanks."
, USA  [Verified Buyer]
BRONZE Member since May 2008

  
     28th May, 2008
Shipping to Europe / Austria
"Ordered products arrived within the stated deadline. Packaging is quite good - nothing got damaged."
, Austria  [Verified Anonymous Buyer]
SILVER Member since May 2008

  
     28th May, 2008
amazing service
"My order came today... only 7 days all the way to Oklahoma USA. I can't get a postcard across town that quick. The rainbow sock poi are awesome. Now I need to get busy and practice. Thanks again for such quick service.."
, USA  [Verified Buyer]
BRONZE Member since May 2008

  
     28th May, 2008
Yay for worldwide poi play ! ! !
"Unbeatable service hands down."
, USA  [Verified Buyer]
SILVER Member since May 2008

  
     27th May, 2008
Faster Than A Wildfire
"Based in South Africa i was pleasantly surprised when my assortment of goodies arrived all the way from New Zealand about a week before a package ordered the same day in my own country... the products service and enjoyment you guys provide are seriously top notch... Thanks for the fire. Tim Kinnell South Africa"
, South Africa  [Verified Buyer]
BRONZE Member since May 2008

  
     24th May, 2008
Excellent.
"The service I had gotten was superb. I think it's easier to just show what someone of HOP said. 'I guess we cant always predict the future but we will always try to put things right when they go wrong.' 'Taking the stand we have is costing us sales at the moment but we would rather lose some sales than put people and property at risk from substandard hardware.' Just left the name out of who said it. (Privacy 'n all) But this is the kind of service a company needs to have. And I just love the poi I got with it!"
, Netherlands  [Verified Buyer]
SILVER Member since Apr 2008

  
     24th May, 2008
good stuff
"just what i was looking for A++++++ very happy"
, USA  [Verified Buyer]
BRONZE Member since May 2008

  
     22nd May, 2008
You lot rock!
"quick easy and always helpful."
, United Kingdom  [Verified Buyer]
SILVER Member since Apr 2008

  
     22nd May, 2008
Wicked good!
"From Chris' prompt reply to my enquiries to the fast delivery and excellent products it was a pleasure to deal with this company."
, Canada  [Verified Buyer]
BRONZE Member since May 2008

  
     21st May, 2008
Customer service
"Amazing customer service and fabulous communication!"
, Canada  [Verified Buyer]
BRONZE Member since Apr 2008

  
     20th May, 2008
Super fast delivery!
"Thanks for your great service. Can't believe my items arrived already! Got the glo-poi since I am a newbie (and they don't hurt when I hit myself in the head). The video is great - I had no idea of the various moves that I am about to learn. Hope to advance to fire by August (told someone I'd do it at their wedding!) Thanks again!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2008

  
     20th May, 2008
Quick and easy
"Simple quick and very easy. Great simple website no frills just what you see is what you get. took just under 2 weeks to deliver great service great advise. thanks a lot! and i will definitely be getting myself some glowing poi from you soon!"
, United Kingdom  [Verified Buyer]
SILVER Member since May 2008

  
     20th May, 2008
Service and support
"I got my stuff in only 2 weeks! in the colors I ordered it!"
, Netherlands  [Verified Buyer]
BRONZE Member since Apr 2008

  
     16th May, 2008
Amazing service!!!
"Everything that I ordered came in exactly one week after I placed the order. That has to be the fastest service that I have ever gotten. I was really excited and shocked to check the mail and see my order come in one week before it was estimated to get to the US. Thanks Home of Poi you guys are the best!!!"
, USA  [Verified Buyer]
SILVER Member since Mar 2008

  
     15th May, 2008
Smooth
"Your site and service is unchallanged. After comming here I still look around for better prices but I can't find them. Thanks for keeping it affordable."
, USA  [Verified Buyer]
BRONZE Member since Apr 2005

  
     14th May, 2008
great
"No problems - Speedy delivery (considering the distance) and friendly service - Thank you"
, England (UK)  [Verified Buyer]
BRONZE Member since Apr 2008

  
     13th May, 2008
Awesome
"5days for my foxypoi to arrive! You can't beat that especially from New Zealand! Some places in England aren't even that fast! Thankyou!"
, England (UK)  [Verified Buyer]
SILVER Member since May 2008

  
     13th May, 2008
A+++ Servie
"Fantastic the after sales i recieved with my order was top notch the problems i had were fixed extreamly quickly and i will DEFINATLY be using h.o.p. again for all my spinning needs :-)"
, England (UK)  [Verified Buyer]
BRONZE Member since Mar 2008

  
     13th May, 2008
First Time Customer
"The service from this company and website are phenomonal - everything was included in the order and it arrived several days earlier then I expected. The products recieved were of the quality advertised and exceeded my expectations by far - finding a good company is a hard thing in this day and age and they have made a lifelong loyal customer."
, USA  [Verified Buyer]
GOLD Member since Apr 2008

  
     12th May, 2008
YOU GUYS ROCK!!
"I have had no troble with you guys!!! I would say that home of poi has been the fastest and easest online shop I have ever used!!! thank you so much for making this easy!!!"
, New Zealand  [Verified Buyer]
GOLD Member since Oct 2007

  
     11th May, 2008
Home of poi is the best...
"...everything i bought it was always perfect it arrived always fast and never had problem!!!"
, Switzerland  [Verified Buyer]
GOLD Member since Jun 2007

  
     9th May, 2008
Prompt Delivery!
"I would just like to say; i had no idea you would get my items to me in under 7 days! Thank you HOP!"
, Australia  [Verified Buyer]
GOLD Member since Oct 2007

  
     8th May, 2008
Faster than my parents!
"It took less time for my new poi to arrive at my parents' house (my postal address) than it took for them to make it to make it from there to my house only an hour away!"
, Australia  [Verified Buyer]
BRONZE Member since Jul 2003

  
     8th May, 2008
Quick delievery
"Really quick deleivery great products I have referred heaps of friend who have been bitten by the fire bug"
, Australia  [Verified Buyer]
GOLD Member since Sep 2007

  
     8th May, 2008
very reliable
"Refreshingly i found Home of Poi service and suport top class! i felt very well informed and that at the drop of a hat i could get answers - if required. fortunately my products were delivered exactly as promised so no further correspondance was needed. Well Done! i really like the approach Home of Poi offered!"
, England (UK)  [Verified Buyer]
SILVER Member since Apr 2008

  
     7th May, 2008
Thank you!
"Thank you for delivering to my country! :)"
, Latvia  [Verified Buyer]
SILVER Member since May 2007

  
     6th May, 2008
Speed of light!
"It took only three working days to get my parcel from New Zealand to Germany amazing!"
, Germany  [Verified Buyer]
SILVER Member since Feb 2008

  
     6th May, 2008
Amazing
"I've no complaints none whatsoever. I've ordered from places in the states that don't ship as fast. Not to mention the the customer service is unbeatable. Definitely ordering from here again. And I advise anyone reading this to do so as well."
, USA  [Verified Buyer]
BRONZE Member since Apr 2008

  
     6th May, 2008
Service Beyond the call of duty!
"Just wanted to say a HUGE thanks for the care and lengths taken to ensure my new staff made it safely across the world! I recently purchased a new staff and asked for a bit of extra packing as it was going to the Caribbean with me. The packaging was outstanding with a wodden case made as support as well as extra cardboard etc. Many many thanks! Awesome service."
, New Zealand  [Verified Buyer]
GOLD Member since Jan 2007