Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
20th February, 2017
Juggling Equipment
"Great Price. Fast Service. Good Quality!"
, USA  [Verified Buyer]
SILVER Member since Feb 2014

Service & support  
20th February, 2017
light staff
"got the staff in super quick fashion, impressed! the weight and responsiveness is quick, pretty bouncy compared to a fire staff but just learned a new way to spin. Visuals awesome, people LOVED it at SPLORE - was a real attention grabber. Good selection of colours and patterns. Not many people have seen light contact staff :)"
, New Zealand  [Verified Buyer]
SILVER Member since Jun 2014

Service & support  
18th February, 2017
Great Service
"Friendly staff who are always willing to try help solve any product issues you may have."
, New Zealand  [Verified Buyer]
GOLD Member since Nov 2013

Service & support  
17th February, 2017
Great Product Great Service
"I ordered 2 pairs of sock poi. The poi were well made and included the balls which meant the cost gor the complete item was really good value for money. The postage was well priced and delivery super quick. I had to contact house of poi about my order and they were helpful and quick to respond. Will definitely deal with this company again"
, New Zealand  [Verified Buyer]
SILVER Member since Jan 2017

Service & support  
17th February, 2017
fast delivery and good quality product
"im very happy with this purchase. as a beginner at contact juggling i heard from a few sources that the ball to get is the sill-X 100mm ball. although i live in china it got here fast just after two weeks or so. the ball itself is perfect ! easy to use with no floor braking dead drop like the crystal balls have. great purchase."
, China  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
14th February, 2017
Great place to order
"Prompt shipping items were exactly what I wanted and were advertised cant wait to order again!"
, USA  [Verified Buyer]
BRONZE Member since Dec 2016

Service & support  
14th February, 2017
Amazing
"So I just got my second pair of these scarf poi, and they're amazing, I haven't been disappointed yet and the weight it perfect! Neat stuff you can do with the scarf, you can make it look like veil poi. I definitely would recommend this product!"
, USA  [Verified Buyer]
BRONZE Member since Oct 2016

Service & support  
13th February, 2017
Incredible service! Great product!!
"I did a lot of research before ordering the Cone Poi from Home of Poi- and I have to say I could not be more pleased. The item was as described actually better- and wicked fast shipping. I will order again!"
, USA  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
11th February, 2017
Thank you
"Thank you so much for delivery in time and perfect condition!"
, India  [Verified Buyer]
SILVER Member since May 2014

Service & support  
10th February, 2017
LED Sock Poi
"Great quality materials and my order came in a reasonable amount of time. It came with a wonderful carrying bag and the extra batteries and they are so soft and easy to handle. LOVE using them and they are super unique to the other poi we have already. Can't wait to get more from home of poi!"
, USA  [Verified Buyer]
BRONZE Member since Dec 2016

Service & support  
10th February, 2017
Super Speedy Response and Resolution
"Super speedy response times and resolution. Home of poi truly make a quality product and always stand by their customers. I never shop anywhere else because I know I can rely on HOP for quality in products and customer service every time!"
, USA  [Verified Buyer]
SILVER Member since Jan 2017

Service & support  
9th February, 2017
Wicks,thread,needle
"Everything arrive before time.helpful information given. Packaged good."
, USA  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
9th February, 2017
good practice ball
"has a nice weight, glows pretty strong too"
, USA  [Verified Buyer]
BRONZE Member since Feb 2016

Service & support  
9th February, 2017
Juggling supplies
"This company was great to order from. Fast delivery/ fullfillment response time."
, USA  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
8th February, 2017
Would recommend
"The quality of the product I received was worth the price. Compared to other products I have purchashed this was superior in every way."
, Australia  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
7th February, 2017
Great
"I'm really impressed with Home of Poi's communication and service. My order arrived within days, and I knew what was happening every step of the way."
, New Zealand  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
7th February, 2017
Great!!
"Item arrived on time it was exactly what I wanted and works perfectly."
, USA  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
4th February, 2017
Great service and support
"My order came in early, very cheap, fast, and efficient. Will buy all my poi needs through you guys :)"
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
3rd February, 2017
Great service
"Very helpful staff, got lots of toys for me from the warehouse in the back to I could try things out."
, New Zealand  [Verified Buyer]
SILVER Member since Feb 2014

Service & support  
3rd February, 2017
Nice and easy
"Gor the product fast and without any problems."
, New Zealand  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
2nd February, 2017
Fantastic
"Great service"
, Ireland  [Verified Buyer]
GOLD Member since Sep 2014

Service & support  
2nd February, 2017
This company flows!!
"Transaction flowed super smooth not even a plane change. Package even arrived ahead of schedule.. Maybe one suggestion... Poi is an art form.. Maybe allow more options with the poi.. Give buyers a chance to really be creative. More Handle options, three inch fire cord between the swivel and the handle etc maybe even led handles on the fire?. Everyone is vary different with different styles i think if you explored with accessories more customers would be more likely to embrace your company. Seriously debating purchasing led poi. But i don't feel comfortable with your standard flow cord and finger handles. i kinda feel like im voting, with no clue if my idea will be heard. But i like feeling involved"
, USA  [Verified Buyer]
SILVER Member since Jan 2017

Service & support  
1st February, 2017
Very helpful
"Very quick to respond and helpful in answering my questions"
, USA  [Verified Buyer]
BRONZE Member since Dec 2016

Service & support  
31st January, 2017
Fire Fans(At home kit)
"I received my fire fans within a fair time frame. I ordered the white pair which look awesome and are coated perfectly! The fans themselves are ever so slightly curved in a way I did not expect, but it does not seem to affect performance at all. Over all I am very pleased with them and the lotus shape is beautiful. This is my second pair I've ordered from them and I will continue to order from Home of Poi in the future. Great Company!"
, USA  [Verified Buyer]
SILVER Member since May 2015

Service & support  
29th January, 2017
Fantastic products, service and delivery
"This is my second order with HoP. All products are as described and high quality. Ordering is easy, shipping costs are fair, items are packed and posted speedily and delivery is fast."
, Australia  [Verified Buyer]
SILVER Member since Nov 2016

Service & support  
27th January, 2017
Best Contact Poi
"Best pair of poi yet!"
, USA  [Verified Buyer]
GOLD Member since May 2015

Service & support  
27th January, 2017
Great first poi
"These seem to be good poi to learn with. I've whacked myself with them a few times without injury. So far all the stitching is holding up -- though I do my best not to abuse them. They untangle relatively easily (but not just by pulling them apart). Basically, I'm happy with them; but bare in mind, these are my first poi, so I don't have much to compare with."
, Canada  [Verified Buyer]
BRONZE Member since Dec 2016

Service & support  
26th January, 2017
My HOME for all things POI
"I can always count on HoP for fast delivery and excellent product. Customer service is also very responsive and quick to act! Thanks as always!"
, USA  [Verified Buyer]
SILVER Member since Mar 2016

Service & support  
26th January, 2017
Customer Support Prompt Response
"Customer Support Prompt Response They response all my inquiries very fast and well explained. Detailed and Satisfied. Highly Recommended. Thank You."
, Singapore  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
26th January, 2017
Diabolo X 2
"I went in to the Christchurch store to buy diabolos for my son and daughter. The staff there are very helpful and friendly. They spoke to myself and my children and gave them the option of colours and accessories and stick colours. They have a huge range of products and they are very honest and do not try to over sell or up sell. Great people. I have told all my friend's about home of poi!"
, New Zealand  [Verified Buyer]
SILVER Member since Jan 2017