Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
2nd March, 2017
Reliable and Fast
"Over the years I have ordered many items from HoP, from Fire to LED. The products always arrived in good condition, and often faster than expected. I appreciate that when I order from HoP that I can feel confident that the item will be of quality. The only negative contact I had with them was when I tried for a warranty/repair on a faulty light in one of my Flowlight sets, and they claimed they cold not find my order record."
, USA  [Verified Buyer]
GOLD Member since Aug 2011

Service & support  
28th February, 2017
Great service!
"All of my orders arrived in excellent condition, very well packaged and on time if not early. I have ordered from HoP three times now and have a had a fantastic experience each time! I also love the lessons section of the site!"
, USA  [Verified Buyer]
SILVER Member since Dec 2016

Service & support  
25th February, 2017
Fabulous value.
"Good stuff for a good price. My boyfriend can't stop, won't stop, spinning. Right round, baby, right round."
, USA  [Verified Buyer]
BRONZE Member since Feb 2017

Service & support  
23rd February, 2017
Home of poi
"I love the items I've ordered from poi , I have ordered many things & would recommend my friends order from them .. good quality as well"
, USA  [Verified Buyer]
GOLD Member since Mar 2016

Service & support  
22nd February, 2017
Keeps me coming back
"Ever since I started ordering from Home of Poi I have never been disappointed with any of their products or customer service. Prices compliment their quality and shipping time is perfect. I can't wait to place my next order."
, USA  [Verified Buyer]
SILVER Member since Dec 2015

Service & support  
21st February, 2017
Good service
"It was as good service as it always is, and also very quick. A plesure to buy here :)"
, Spain  [Verified Buyer]
GOLD Member since Jun 2015

Service & support  
21st February, 2017
Always happy with the service
"HOP is one of my favorite places to go for props, and amazing service. I love how on top of everything they are. Not to mention they are awesome and use their website to have tutorials! Way to be an awesome part of the community."
, USA  [Verified Buyer]
SILVER Member since Dec 2016

Service & support  
20th February, 2017
Great service
"Items showed up on time and in perfect working condition."
, USA  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
20th February, 2017
Quality products
"Quality products, fast delivery! Love their stuff!"
, USA  [Verified Buyer]
GOLD Member since Jul 2014

Service & support  
20th February, 2017
Juggling Equipment
"Great Price. Fast Service. Good Quality!"
, USA  [Verified Buyer]
SILVER Member since Feb 2014

Service & support  
20th February, 2017
light staff
"got the staff in super quick fashion, impressed! the weight and responsiveness is quick, pretty bouncy compared to a fire staff but just learned a new way to spin. Visuals awesome, people LOVED it at SPLORE - was a real attention grabber. Good selection of colours and patterns. Not many people have seen light contact staff :)"
, New Zealand  [Verified Buyer]
SILVER Member since Jun 2014

Service & support  
18th February, 2017
Great Service
"Friendly staff who are always willing to try help solve any product issues you may have."
, New Zealand  [Verified Buyer]
GOLD Member since Nov 2013

Service & support  
17th February, 2017
Great Product Great Service
"I ordered 2 pairs of sock poi. The poi were well made and included the balls which meant the cost gor the complete item was really good value for money. The postage was well priced and delivery super quick. I had to contact house of poi about my order and they were helpful and quick to respond. Will definitely deal with this company again"
, New Zealand  [Verified Buyer]
SILVER Member since Jan 2017

Service & support  
17th February, 2017
fast delivery and good quality product
"im very happy with this purchase. as a beginner at contact juggling i heard from a few sources that the ball to get is the sill-X 100mm ball. although i live in china it got here fast just after two weeks or so. the ball itself is perfect ! easy to use with no floor braking dead drop like the crystal balls have. great purchase."
, China  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
14th February, 2017
Great place to order
"Prompt shipping items were exactly what I wanted and were advertised cant wait to order again!"
, USA  [Verified Buyer]
BRONZE Member since Dec 2016

Service & support  
14th February, 2017
Amazing
"So I just got my second pair of these scarf poi, and they're amazing, I haven't been disappointed yet and the weight it perfect! Neat stuff you can do with the scarf, you can make it look like veil poi. I definitely would recommend this product!"
, USA  [Verified Buyer]
BRONZE Member since Oct 2016

Service & support  
13th February, 2017
Incredible service! Great product!!
"I did a lot of research before ordering the Cone Poi from Home of Poi- and I have to say I could not be more pleased. The item was as described actually better- and wicked fast shipping. I will order again!"
, USA  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
11th February, 2017
Thank you
"Thank you so much for delivery in time and perfect condition!"
, India  [Verified Buyer]
SILVER Member since May 2014

Service & support  
10th February, 2017
LED Sock Poi
"Great quality materials and my order came in a reasonable amount of time. It came with a wonderful carrying bag and the extra batteries and they are so soft and easy to handle. LOVE using them and they are super unique to the other poi we have already. Can't wait to get more from home of poi!"
, USA  [Verified Buyer]
BRONZE Member since Dec 2016

Service & support  
10th February, 2017
Super Speedy Response and Resolution
"Super speedy response times and resolution. Home of poi truly make a quality product and always stand by their customers. I never shop anywhere else because I know I can rely on HOP for quality in products and customer service every time!"
, USA  [Verified Buyer]
SILVER Member since Jan 2017

Service & support  
9th February, 2017
Wicks,thread,needle
"Everything arrive before time.helpful information given. Packaged good."
, USA  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
9th February, 2017
good practice ball
"has a nice weight, glows pretty strong too"
, USA  [Verified Buyer]
BRONZE Member since Feb 2016

Service & support  
9th February, 2017
Juggling supplies
"This company was great to order from. Fast delivery/ fullfillment response time."
, USA  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
8th February, 2017
Would recommend
"The quality of the product I received was worth the price. Compared to other products I have purchashed this was superior in every way."
, Australia  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
7th February, 2017
Great
"I'm really impressed with Home of Poi's communication and service. My order arrived within days, and I knew what was happening every step of the way."
, New Zealand  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
7th February, 2017
Great!!
"Item arrived on time it was exactly what I wanted and works perfectly."
, USA  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
4th February, 2017
Great service and support
"My order came in early, very cheap, fast, and efficient. Will buy all my poi needs through you guys :)"
, USA  [Verified Buyer]
BRONZE Member since Nov 2016

Service & support  
3rd February, 2017
Great service
"Very helpful staff, got lots of toys for me from the warehouse in the back to I could try things out."
, New Zealand  [Verified Buyer]
SILVER Member since Feb 2014

Service & support  
3rd February, 2017
Nice and easy
"Gor the product fast and without any problems."
, New Zealand  [Verified Buyer]
BRONZE Member since Jan 2017

Service & support  
2nd February, 2017
Fantastic
"Great service"
, Ireland  [Verified Buyer]
GOLD Member since Sep 2014