Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
20th April, 2017
Service
"Received my items sooooo fast! Thank you so much Home of Poi - I love you!"
, Canada  [Verified Buyer]
GOLD Member since Jul 2013

Service & support  
20th April, 2017
First order
"Everything arrived on time and in perfect condition. Incredibly pleased"
, Canada  [Verified Buyer]
BRONZE Member since Mar 2017

Service & support  
19th April, 2017
First Purchase
"Package came as purchased. Content felt safe within parcel. Arrived 16 days from purchase. No problems had, no communication needed."
, Canada  [Verified Buyer]
BRONZE Member since Apr 2017

Service & support  
19th April, 2017
Excellent
"Quick service. Love the pois, brightens a winter night. Everyone should get some."
, New Zealand  [Verified Buyer]
BRONZE Member since Mar 2017

Service & support  
17th April, 2017
great online store
"great online store with best choice of fire and juggling staff"
, Germany  [Verified Buyer]
BRONZE Member since Mar 2017

Service & support  
14th April, 2017
Happy poi
"Package arrived at time. My poi is so hypnotic :))) i love them. Thank you so much"
, Romania  [Verified Buyer]
SILVER Member since Mar 2017

Service & support  
14th April, 2017
great
"good service and fast"
, USA  [Verified Buyer]
SILVER Member since Mar 2017

Service & support  
14th April, 2017
HOP
"Hop has a great costumor service and the delivery is mostly very fast! I recommend this website to anyone who's into flow toys haha."
, Netherlands  [Verified Buyer]
SILVER Member since Jul 2016

Service & support  
14th April, 2017
Very good!
"Fast delivery, clear instructions, and good support. Sometimes, we don't know how everything will go when we make international orders, but I found this company very trustable after making several orders."
, Japan  [Verified Buyer]
SILVER Member since Mar 2017

Service & support  
13th April, 2017
Fast shipping! Great products!
"Always a great customer interaction with HOP. Love the merch!"
, USA  [Verified Buyer]
SILVER Member since Mar 2016

Service & support  
13th April, 2017
Replacing led balls
"I had really amazing service when i recieved a defective product once out of many purchases from HoP"
, USA  [Verified Buyer]
SILVER Member since Nov 2016

Service & support  
12th April, 2017
:-D
"Great service and fast shipping considering the distance, couldn't be happier!"
, USA  [Verified Buyer]
BRONZE Member since Mar 2017

Service & support  
12th April, 2017
Love my handles
"I loved the quality of my new poi handles. They glow in the dark and easy to see when tossing my poi."
, USA  [Verified Buyer]
BRONZE Member since Mar 2017

Service & support  
12th April, 2017
Service was great
"Service reply was great, and they replied within a timely manner with an answer to my question about the project"
, USA  [Verified Buyer]
SILVER Member since Mar 2015

Service & support  
11th April, 2017
Fantastic Poi
"I have three pairs of poi from the site and I love them all. They feel amazing and flow smoothly."
, USA  [Verified Buyer]
SILVER Member since Mar 2017

Service & support  
11th April, 2017
Exxellent!
"Fast delivery. Got my new pair of pixel whips so fast. Thank you."
, Thailand  [Verified Buyer]
GOLD Member since Mar 2014

Service & support  
10th April, 2017
Couldn't be happier!
"Love these guys! Great products, great service."
, Australia  [Verified Buyer]
SILVER Member since Jun 2015

Service & support  
10th April, 2017
Good support
"Like always, very good support. Thank you!"
, Germany  [Verified Buyer]
GOLD Member since May 2010

Service & support  
8th April, 2017
great selection of poi
"hey jugglingfriends, i feel like a child again. because of home of poi, i got playful again. thank you for your great selection of poi. lovely greeting"
, Germany  [Verified Buyer]
BRONZE Member since Mar 2017

Service & support  
7th April, 2017
Awesome support and customer service
"After having the first set of LED glowballs lost in the mail, I received a super quick response in getting insurance sorted and having another set sent out. These arrived within a week or so! Perfect, thanks guys!"
, Australia  [Verified Buyer]
BRONZE Member since Feb 2017

Service & support  
31st March, 2017
Fast delivery and great products
"I love home of poi! They have such great quality products at a great price, and always have terrific customer service. When I had a question about a product, I recieved a reply the next day. Shipping to the US is estimated to be 2 weeks, but mine came sooner! The products were also shipped the day after I placed my order. Great products and great company!"
, USA  [Verified Buyer]
BRONZE Member since Mar 2017

Service & support  
30th March, 2017
good
"Ok perfect"
, New Zealand  [Verified Buyer]
SILVER Member since Mar 2015

Service & support  
29th March, 2017
Poipod
"These are awsome. They have long batteries life. They are perfect for beginners all the way to advanced poi spinners. So many color options I haven't user them all. BRIGHT! FUN FOR ALL AGES. Home of poi has great support and training videos, these tutorials are awsome. Special thanks to Drex and everyone. All the help in the world."
, USA  [Verified Buyer]
SILVER Member since Mar 2017

Service & support  
28th March, 2017
Better Order Tracking
"Home of Poi always delivers quality flow arts merchandise, but it would be nice to have actual package tracking instead of only estimate arrival dates."
, USA  [Verified Buyer]
SILVER Member since Mar 2016

Service & support  
28th March, 2017
Good
"Didnt really have a problem bc i havnt talked to anyone"
, USA  [Verified Buyer]
SILVER Member since May 2013

Service & support  
28th March, 2017
Awesome vendor!
"Great prices and everything I've ordered I've loved. Shipping to about a week to mid-east USA so not bad at all. Overall I would definitely recommend this place especially for contact poi parts :)"
, USA  [Verified Buyer]
BRONZE Member since Mar 2017

Service & support  
28th March, 2017
AWesome service and support
"Thankyou for following up on my order and for giving me the oppurtunity to win $100 gift certificate to spend on future orders . cheers"
, Australia  [Verified Buyer]
SILVER Member since Feb 2017

Service & support  
27th March, 2017
Amazing Merchandise!
"This was a birthday present for my daughter who just turned 20. I got her a set of Poi Balls and Fire Poi spinners as well. She absolutely loved them! The website was very informative and user friendly. Home of Poi kept me well informed as to how to track my package, and it arrived in a timely fashion. I will definitely be doing business with you again."
, USA  [Verified Buyer]
BRONZE Member since Feb 2017

Service & support  
27th March, 2017
superb service
"I ordered some flat rope for an assignment i have coming up and the item is perfect. The customer service and communication was equally top notch as well."
, USA  [Verified Buyer]
BRONZE Member since Mar 2017

Service & support  
25th March, 2017
Djembe Drum
"I ordered a professional style djembe drum from House of Poi, Shipping was on time, djembe drum arrived perfect. Sounds, plays fantastic. Amazing rich body bass tones. DEFINITELY, worth every penny :))) One thing I was not happy with was the packaging. Cardboard bubble wrap, NO extra protection over the skin. Any damage, tear or rip to the skin and the drum is done. Not Cool for a $100+ product. My advice charge $5 extra for better packaging. Sorry, It made the drum feel like it was just bought and sold by a middle man, then disrespectfully shipped over seas for money. Quite American. Sorry again but I, american and I know the drill well :("
, USA  [Verified Buyer]
BRONZE Member since Jan 2017