Reviews on Service & support

 
 Sales Assistant / 
Service & support  
14th September, 2015
Disappoint
"I still didn't get my pois after more then 3 weeks , when I'm gonna get them I will tell you how they are:)"
, United Kingdom  [Verified Buyer]
BRONZE Member since Aug 2015

Reply from Home of Poi: "Customer has been contacted directly and investigation was started and parcel was not found so a free replacement parcel has been shipped out via a courier service which is expected to arrive shortly."
Service & support  
14th September, 2015
Amazing!!!
"I received my poi on time and they are of amazing quality, well worth the cost!!! Will definitely buy from you again and again!! Many thanks. H x"
, United Kingdom  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
14th September, 2015
Very happy Medium cathedral fire poi
"I was very HAPPY with the shipping time actually i was amazed as we live in South Africa it got here in under a week and not to mention the quality of the poi and chains i'm use to playing with pod poi and this is my first fire poi set and the weight is a little heavier than my pod poi i took the nylon single loop handles and was unsure how they would feel, but they are amazingly comfortable and im very satisfied all i can say is thank you so much for all the effort you guys put in, the quality of your service and products are really AMAZEBALLs!!!!"
, South Africa  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
14th September, 2015
Great products for professional shows
"every piece of chain, fire head, staff or led props have all been phenomenal and have yet to break after 2 years of continual use!"
, USA  [Verified Buyer]
GOLD Member since Mar 2015

Service & support  
14th September, 2015
Unmatched Customer Service
"I had an issue with the battery in my PodPoi. Sam from HOP had me run some quick diagnostics, and after discovering the issue was not easily fixed, immediately sent me a replacement piece, which got delivered a week before the expected date. Not just was the service quick and helpful, the customer interaction was laid back and enjoyable."
, Australia  [Verified Buyer]
SILVER Member since Jan 2013

Service & support  
14th September, 2015
Siyeh Shinn
"Siyeh Shinn"
, USA  [Verified Buyer]
GOLD Member since Jun 2008

Service & support  
14th September, 2015
Fantastic
"very fast and efficient service. Couldn't ask for more"
, New Zealand  [Verified Buyer]
SILVER Member since Aug 2015

Service & support  
13th September, 2015
Fast Shipping
"I live in the U.S, and HOP got my props to me only 5 days after I placed my order. So fast, and everything was in excellent condition and exactly what I ordered."
, USA  [Verified Buyer]
SILVER Member since Aug 2015

Service & support  
13th September, 2015
Served as you want
"Buying from home of poi is a pleasure, efficient and easy!"
, Canada  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
13th September, 2015
Excellent!!
"Excellent!!!!"
, Austria  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
12th September, 2015
Great
"It is a great prop, just be aware that it IS a chain and it will kinda hurt your fingers if you shorten it but that's a minor disadvantage :D"
, Denmark  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
11th September, 2015
Fast shipping, Good quality!
"Fast shipping, Good quality!"
, Sweden  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
11th September, 2015
Contact Poi
"Awesome quality, fast shipping. All around very satisfied!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
11th September, 2015
Nobody does it better!!
"I have been nothing but ecstatic about my experiences with Home of Poi. Not only does nobody do it better in my eyes, each transaction leaves me more satisfied than the last. I am really impressed with these poi and am glad that I spent a few extra dollars and went with these. They are the right size and weight for me and their quality is top notch especially for the price. My Flowtoys replacement parts I am pimping my Astral Evoke wand with are also on point"
, USA  [Verified Buyer]
BRONZE Member since Mar 2008

Service & support  
11th September, 2015
BRILLIANT
"Ive bought from Spain and everithing is ok, amazingly fast. Thanks."
, Spain  [Verified Buyer]
SILVER Member since Aug 2015

Service & support  
11th September, 2015
Quick delivery, exactly what I
"Quick delivery, exactly what I ordered, as always :)"
, New Zealand  [Verified Buyer]
SILVER Member since Aug 2014

Service & support  
11th September, 2015
Great costumer service
"Great costumer service"
, Canada  [Verified Buyer]
GOLD Member since Sep 2014

Service & support  
10th September, 2015
Sock Poi
"Sock poi arrived quickly in perfect condition. Lovely to play with and are very high quality."
, New Zealand  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
10th September, 2015
The best
"Could not be more satisfied with HOP!"
, Norway  [Verified Buyer]
GOLD Member since Aug 2014

Service & support  
9th September, 2015
Very fast delivery
"Everything was delivered in 1 1/2 weeks, which really impressed me."
, Canada  [Verified Buyer]
GOLD Member since Jun 2014

Service & support  
9th September, 2015
ABSOLUTLY AMAZING
"I have recently purchased a amazing set of poi's and i must say really AMAZING product and PERFECT customer service and LIGHTNING FAST delivery thank you so much and will definitely be buying more from home of poi and recommending it to all :D"
, Australia  [Verified Buyer]
SILVER Member since Aug 2015

Service & support  
8th September, 2015
Excellent!
"Quick shipping, well packaged, came as ordered!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
8th September, 2015
First time Poi Spinner
"I don't have experience on rating Poi equipment, but shipping was very fast, the items arrived exactly as described and safely. Will definitely order again!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
8th September, 2015
Great service
"Wide variety, helpful customer service, and quality products."
, USA  [Verified Buyer]
SILVER Member since Aug 2015

Service & support  
8th September, 2015
Jailhouse sock poi
"I love this item, it's perfect for beginners. For sure will buy my next set of poi from this site. Thank you so much!"
, USA  [Verified Buyer]
SILVER Member since Aug 2015

Service & support  
8th September, 2015
So satisfied
"I am thoroughly pleased with my sew your own wick fans! The needles were a little weak and ended up breaking but over all the deal is too good to pass up!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2015

Service & support  
8th September, 2015
love your work
"Thank you for fast service"
, New Zealand  [Verified Buyer]
SILVER Member since Feb 2010

Service & support  
8th September, 2015
im wait a spedition-- wen
"im wait a spedition-- wen cam i vote :)"
, Italy  [Verified Buyer]
BRONZE Member since Aug 2015

Reply from Home of Poi: "We are currently confirming the address and investigating where the parcel is. The item will be reshipped if it has gone missing."
Service & support  
8th September, 2015
I didn't receive my order
"send me my poi..."
, USA  [Verified Buyer]
GOLD Member since Sep 2011

Reply from Home of Poi: "We are currently confirming the address and investigating where the parcel is. The item will be reshipped if it has gone missing."
Service & support  
8th September, 2015
Juggling ball set
"Exactly as advertised. Still learning the skill, but I hope these will help."
, United Kingdom  [Verified Buyer]
GOLD Member since Aug 2015