Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
15th June, 2016
thumbs up
"My sock poi set arrived before estimated arrival time. That was clutch because I received it before bonnaroooooo when I didn't think I would!"
, USA  [Verified Buyer]
SILVER Member since Mar 2016

Service & support  
15th June, 2016
Extremely happy
"I love this website, I really do. When it comes to poi it's my 1 go to. The delivery is speedy and I'm always satisfied. I live in the US but it always arrives on time or even earlier. Love you guys"
, USA  [Verified Buyer]
SILVER Member since Feb 2015

Service & support  
15th June, 2016
Great service
"Product arrived quickly and was accurate to descriptions of the product."
, USA  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
14th June, 2016
HOP ROCKS!
"Best customer service, any kind of props u can think of, and great prices! I wouldn't go any where else to get some premium flow equipment!"
, USA  [Verified Buyer]
SILVER Member since Dec 2013

Service & support  
14th June, 2016
A perfect service
"I was amazed by the service quality. The order online was really easy and everything went smoothly. The item was sent very quickly and I was delivered a few days later (only 2). Just perfect, I can only congratulates HoP, you guys rock!"
, New Zealand  [Verified Buyer]
SILVER Member since Apr 2016

Service & support  
13th June, 2016
Amazing!
"I got my stealth ninjas WAY before the delivery date (said 10 days shipping, got here in 4), products came in great condition, and I can't wait to order from them again! Great service, website, and I can't wait to try out!!"
, USA  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
13th June, 2016
Thumbs up
"First time user of home of poi, my order got here rite on time. I got exactly what I ordered. Packed very well."
, USA  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
11th June, 2016
Stunning
"The website is nice and easy to use/navigate And i received product very promptly"
, New Zealand  [Verified Buyer]
BRONZE Member since Apr 2016

Service & support  
10th June, 2016
Super Satisfied
"Well, as usual I have received quick and helpful responses to my questions. Your staff is always knowledgeable and supportive, which is greatly appreciated. Thanks again!"
, USA  [Verified Buyer]
BRONZE Member since Sep 2014

Service & support  
10th June, 2016
No issues
"Items arrived a week earlier than expected. Includes nice pouch. Prices are very reasonable too compared to Amazon."
, Philippines  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
10th June, 2016
Service and Support
"I have made several purchases from Home of Poi and each time their service and support has been professional, prompt, and well delivered. They offer a great selection and variety, all products purchased have been well packaged and top quality, and their delivery has always been prompt and accurate, if not early. They do a great job of communicating the process and even with larger orders I have always been 100 satisfied with Home of Poi. Thanks HoP!"
, USA  [Verified Buyer]
GOLD Member since May 2015

Service & support  
9th June, 2016
fast. it's true.
"my SIL-x's arrived within a week. already saving for my next purchase from here."
, USA  [Verified Buyer]
SILVER Member since May 2016

Service & support  
8th June, 2016
Disguised n00b
"The sock poi and weights i ordered are perfect. I use the tennis balls for practice in more flow moves and the hacky sack balls for my long time love affair with stalls while using my sock poi. I choose one of each color to help me train in new moves. Simply to find out my fave training poi are the auroras. Up side i plan to use my other socks for day shows. Living in Alaska land of the midnight sun fire is not always seen."
, USA  [Verified Buyer]
SILVER Member since Oct 2011

Service & support  
8th June, 2016
Reliable and awesome
"Home of poi is great. Order always arrives correctly in good time."
, Australia  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
6th June, 2016
New to poi
"Quick international service, high quality, good instructional DVD and lots of fun."
, USA  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
6th June, 2016
Great place to buy poi.
"1st point of call for anything poi!"
, United Kingdom  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
5th June, 2016
Top Notch Service
"Top Notch Service! Always helpful."
, USA  [Verified Buyer]
SILVER Member since Oct 2008

Service & support  
4th June, 2016
perfectly satisfied
"Excellent product, superfast service and delivery from the other end of the world. (I placed my order from Central Europe.) Absolutely satisfied, will order again. :-)"
, Hungary  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
3rd June, 2016
Firefly
"Always so excited and happy to see my treats from hop!"
, Australia  [Verified Buyer]
SILVER Member since Mar 2016

Service & support  
3rd June, 2016
Foxy socks sock poi
"I had my sock poi within a week and a half of ordering them. I was spinning away. Home of poi is the bizz. With returning customer dicounts excellent customer service (I had a question about my product and they answered within 1 hour) and a sweet selection they will be sure to have you all setup with high quality affordable products."
, USA  [Verified Buyer]
SILVER Member since Jul 2015

Service & support  
3rd June, 2016
Good customer service
"I had one of my ninjas v4 break recently, and had great customer service to teach me how to fix my poi. I also purchased other products that like always are fantastic"
, USA  [Verified Buyer]
SILVER Member since Oct 2015

Service & support  
2nd June, 2016
Excellent service
"Fast and easy ordering and deliver and great product! I'm super excited to swing these balls around!"
, Canada  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
2nd June, 2016
First Purchase From Home of Poi
"Great customer service. Items arrived fast and were in perfect condition. Support emails were very useful in helping me track the product during delivery. I would recommend this company to everyone!"
, United Kingdom  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
2nd June, 2016
New to poi
"I've only been practicing with poi for a few months now but So far these glow poi are far and away my favorite practice set. Using the reflection at night in a window allows me to really see what my planes look like and how new moves appear from different vantage points. The realitively soft design of the poi also makes it so that the inevitable hits I take are hard enough to motivate me to not do that again but not hate myself when trying to learn new tricks."
, USA  [Verified Buyer]
SILVER Member since Mar 2016

Service & support  
2nd June, 2016
Super Fast Shipping
"I placed this order in the early hours Thursday, Pacific Time. It arrived the following Tuesday, sent by courier because of the weight of 11 sets of fans, a set of doubles, and a bunch of wick. That's, at most, 5 days, including a Saturday and Sunday, and including the fact that Home of Poi wasn't even OPEN when I placed the order. Everyone is ECSTATIC that the product arrived over a week earlier than the Home of Poi estimate, and while a few grumbled at the shipping costs, I illustrated how much it would cost for each of them to get their pieces separately, and they were soon all smiles again. Our group orders from Home of Poi every year, and that won't be changing anytime soon. Also, VERY good call in sending two needles with each set of fans. Last year, I broke off two needles, one IN my thumb, while assembling two different sets of fans. Half of my girls assembling fans got others to take up the second needle on the other fan to save time. Thank you, Home of Poi!"
, Canada  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
2nd June, 2016
Great Experience!
"Fast shipping and great products! Hard to find some things anywhere else. I will definitely be buying from here again."
, USA  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
1st June, 2016
Goods arrived in a good time
"The goods ordered arrived in a good time. Even though I had incorrectly entered my address, homeofpoi.com's staff responded to my inquiry quickly and I was able to recover my goods despite me entering in the incorrect address. The goods appeared in good condition. I couldn't be happier! Thank you home of poi!"
, Canada  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
31st May, 2016
Wonderful
"Great customer service and quick shipping!"
, USA  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
31st May, 2016
Great
"Always helpful"
, USA  [Verified Buyer]
SILVER Member since Sep 2015

Service & support  
31st May, 2016
Good communication
"Good communication, quick dispatch and was kept in the loop the whole time."
, New Zealand  [Verified Buyer]
SILVER Member since Jul 2014