Reviews on Service & support

  • All Purchases made this month instantly go into the draw to win a USD $ 100.00 credit to your HoP account.
 
 Sales Assistant / 
Service & support  
23rd September, 2016
THE BEST!!
"The package was very secure, and neatly wrapped. The fans themselves are beautiful! I was very happy to see they sent me the sewing needles I needed for the wick. Very well put together and it's so awesome that they provide you with all the materials you need to make the fans"
, USA  [Verified Buyer]
SILVER Member since Aug 2016

Service & support  
23rd September, 2016
Good
"Good information on the side."
, Norway  [Verified Buyer]
BRONZE Member since Sep 2016

Service & support  
23rd September, 2016
Great experience
"I've been buying stuff for years from HOP, always a good experience doing business. The products are great and always seem to be improving. Also the shipping time seems to have decreased which is great. It used to take me about a month and now it's down to a week or two. Only thing you might want to improve was that the color options for handles I bought were more limited online than what you actually had in your inventory. And the pictures of some colors were not very clear and hard to make out. But over all I was very satisfied with everything as usual. Great job guys"
, USA  [Verified Buyer]
SILVER Member since Jul 2011

Service & support  
22nd September, 2016
Just got them
"I just got my products all of them are awesome! Especially my Stealth Ninja V4 LED Poi's amazing glow and so many modes!"
, Turkey  [Verified Buyer]
SILVER Member since Aug 2016

Service & support  
20th September, 2016
Great product
"Feels great, and spins nice. Really good quality too."
, USA  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
20th September, 2016
A great experience
"Home of Poi's service is fantastic! I received my new poi far sooner than expected considering international shipping. I had no need for the support team so i cant rate them!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
20th September, 2016
My Order
"Order came much earlier than expected and had an unexpected bag to carry my poi in. Would buy from Home of Poi again."
, USA  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
20th September, 2016
Awesome!
"Awesome, very happy with my contact pendulum poi. Addicted!"
, USA  [Verified Buyer]
SILVER Member since Mar 2015

Service & support  
20th September, 2016
Awesome
"Amazing service with constant updates on my order and even arrived 2 days earlier than expected My order was neatly and safely packed with no damages. Super excited to play when it arrived, thank you so much for the super service."
, South Africa  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
19th September, 2016
Right on time
"I got my package quickly and everything was perfect ! Very happy with my fiber optic whip . Thank you !!!!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
19th September, 2016
International Shipping Rocks!
"LOVE love LOVE the new Pod Poi - our 4th pair! Thank you for the uber quick international shipping."
, Canada  [Verified Buyer]
GOLD Member since Aug 2002

Service & support  
19th September, 2016
Awesome
"Fast shipping, everything arrived as described."
, USA  [Verified Buyer]
SILVER Member since Apr 2011

Service & support  
19th September, 2016
Fast quality
"I was told allow two weeks. Ha like 5 days. And the stuff homeofpoi gives with safety tips and lessons this has been a great surprise. Highly recommend this site to anyone who will listen. Thanks for being awesone!"
, USA  [Verified Buyer]
SILVER Member since Aug 2016

Service & support  
19th September, 2016
Really fast
"It arrived fast and ok, really cool."
, Spain  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
18th September, 2016
good
"good"
, China  [Verified Buyer]
BRONZE Member since Mar 2015

Service & support  
16th September, 2016
Quick & wonderful service & support!
"Excellent customer service - Very helpful to have the live help option on the site, and even if they were offline they were very quick to respond my emails. I also appreciated that they sent me the order confirmation email with ALL the details I needed to know about all of the products I'd purchased! (fire instructions, care instructions, tutorial links, etc.) Very organized! Thank you so much!"
, Canada  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
14th September, 2016
Amazing!!
"I live in the United states and my order made it to me in less than a week. Amazing products and service!"
, USA  [Verified Buyer]
GOLD Member since Aug 2007

Service & support  
14th September, 2016
All is best
"Sehr gute Kommunikation. Super schneller Versand."
, Germany  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
13th September, 2016
One happy customer.
"I ordered these from the other side of the world (live in Sweden) and hade them delivered within two weeks at a really fair shipping price. Will definitely shop here again (Pod Poi anyone:)"
, Sweden  [Verified Buyer]
SILVER Member since Aug 2016

Service & support  
13th September, 2016
We love Home of Poi!
"I appreciate the descriptive website, easy online shopping experience, transparent shipping information and overall peace of mind Home of Points provides to let me shop with confidence."
, USA  [Verified Buyer]
SILVER Member since Dec 2014

Service & support  
13th September, 2016
Super helpful!!!
"Owned and spun a pair of HoP fire poi for 3 years, they got lost :( Decided to order another pair with knobs! Got them in a week (Eastern US), which is awesome. Chains were too long for my stubby arms, so I was able to exchange them for shorter chains in another weeks time! All in all I've had many excellent experiences with the company and their products, this just being the most recent. Love this company!!"
, USA  [Verified Buyer]
SILVER Member since May 2013

Service & support  
12th September, 2016
Great product
"Arrived quick and well packaged :)"
, Australia  [Verified Buyer]
BRONZE Member since Mar 2016

Service & support  
12th September, 2016
poi
"thank you, arrived quickly and intact"
, Australia  [Verified Buyer]
SILVER Member since Mar 2010

Service & support  
11th September, 2016
Flawless
"It was my first international pruchase and everything worked flawlessly. Thanks"
, Germany  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
10th September, 2016
Impressed first time customer
"I live in Minnesota and considering that y'all ship from New Zealand I received my fire staff lickity split. Everything came exactly as ordered and with a lot of helpful information. I now carry my staff with me almost everywhere and will spin some fire on the slightest request. I tell you what the lady's love it( so do the gents). I've been very popular at the local bars, I get lots of free drinks."
, USA  [Verified Buyer]
BRONZE Member since May 2016

Service & support  
10th September, 2016
Amazing product and fast shipping!
"This is the second time I have bought this item (rainbow tail poi)because it's just that amazing of a product...and fast shipping as always. Thank you HOP!!!"
, Canada  [Verified Buyer]
GOLD Member since Oct 2011

Service & support  
10th September, 2016
Home of poi
"For me the best online jungling stuf shop, an impresive choice, fast receivement ( only 6 days to get my order in france). You can find every things you need enjoy !"
, France  [Verified Buyer]
BRONZE Member since Aug 2016

Service & support  
9th September, 2016
In time for birthday
"Was very impressed by how quick the shipping was and what good condition everything arrived in. Was exactly what was ordered and the birthday boy was thrilled!"
, Canada  [Verified Buyer]
SILVER Member since Aug 2010

Service & support  
9th September, 2016
Best place for poi
"Just simply a great company to deal with...A+"
, USA  [Verified Buyer]
GOLD Member since Jan 2016

Service & support  
9th September, 2016
Fast and as promised
"Love my new sock poi! Fast delivery and awesome product. Highly recommended!"
, USA  [Verified Buyer]
BRONZE Member since Aug 2016