Reviews on Service & support

 
Service & support  
6th November, 2006
great customer service
"i've made quite a number of orders from HoP now even though i live the other side of the planet! i've always received my orders quickly and with no problems. i receive e-mails when my order has been received as well as when the items are shipped. i will continue to buy all my poi equipment from HoP. thanks!"
, United Kingdom  [Verified Buyer]
GOLD Member since Jul 2006

Service & support  
5th November, 2006
thank you
"your service is very good."
, Israel  [Verified Buyer]
BRONZE Member since Aug 2006

Service & support  
3rd November, 2006
fantastical
"thanks guys. you are so efficient and have done a great job on designing your products. i'm glad to be apart of Home of Poi and to be able to spread the word :)"
, Australia  [Verified Buyer]
SILVER Member since Oct 2006

Service & support  
3rd November, 2006
Excellant/Fast Service
"My order was accepted and shipped within one day. It arrived right on time. Everything ordered was there no backorders! It's nice doing business with a company you can count on!"
, USA  [Verified Buyer]
BRONZE Member since Oct 2006

Service & support  
2nd November, 2006
Quick and Easy!
"I always have exceptional service when I order through HoP. Orders are processed promptly and shipping is faster than normally expected. I've never had an order get filled incorrectly."
, USA  [Verified Buyer]
SILVER Member since Jan 2005

Service & support  
31st October, 2006
they arrived ON my birthday!
"My girlfriend ordered the Cathedral Fire poi for my birthday and I was worried about shipping because they were being shipped to a semi-remote area of Canada. But they arrived speedier than usual and arrived ON my birthday! whee! Thanks HOP."
, USA  [Verified Buyer]
SILVER Member since Mar 2006

Service & support  
30th October, 2006
ARIBA ARIBA!
"God bless air freight! i ordered a set of poi and the instruction dvd and they got to me in 5 days and that included the weekend. Using a quality product has made it all the more enjoyable and the instructional dvd is worth a look at also! I heard about h.o.p through a friend and got talking to other people who said they've bought stuff off you guys and i hav'nt heard any bad comments yet. Love ya work! Tommy Cardwell North Queensland."
, Australia  [Verified Buyer]
BRONZE Member since Sep 2006

Service & support  
28th October, 2006
Hassle free
"So far HOP has been amazing - prompt delivery even to the UK and excellent products!"
, United Kingdom  [Verified Buyer]
SILVER Member since Jun 2006

Service & support  
27th October, 2006
Awesome service!
"Your service and speedy deliveries are FANTASTIC! I couldn't believe how quickly my goods arrived and I absolutely love them the only problem I have now is I can't stop ordering stuff from you guys!! It's great to know there's still good service out there....even in the world of computers! Thankyou."
, Australia  [Verified Buyer]
DIAMOND Member since Nov 2005

Service & support  
27th October, 2006
Service Support
"I had a question with my tracking order called the US support line and the person helping me out went all out to make sure there were no complications and that I would get my package. It turned out there were no complications but the level of service support I received was really heartening and much appreciated! If only all online order sites were as conscientious as you guys. Thanks for bein wonderful!"
, Canada  [Verified Buyer]
SILVER Member since Dec 2005

Service & support  
27th October, 2006
Excellent Service
"Poi received about 6 working days after payment excellent service. Thanks for supplying poi to the nether regions of Scotland! Keep up the good work!"
, Scotland (UK)  [Verified Buyer]
BRONZE Member since Oct 2006

Service & support  
27th October, 2006
Excellant Service
"I ordered my practice poi and video and received them in record time. day from New Zealand to California AMAZING! I will definitely be buyin more as I get better with my poi!"
, USA  [Verified Buyer]
BRONZE Member since Oct 2006

Service & support  
26th October, 2006
payment
"dont like having to use another site to pay can you not set up a payment site on your own shop site? although very good and prompt response when i queried. like that."
, Scotland (UK)  [Verified Buyer]
BRONZE Member since Sep 2006

Service & support  
26th October, 2006
Shocking Delivery Speed
"It took roughly a week for my order to arrive here in Canada. For a shipment more than halfway across the world I'm more than impressed especially when the site told me to wait four to six weeks. ALso a very fast process of my order and payment. I'll be sure to order again in the future. You guys are just grand."
, Canada  [Verified Buyer]
SILVER Member since May 2006

Service & support  
26th October, 2006
Excellent - as always!
"Prompt efficient reliable and good value - what more need I say! Thank you!"
, United Kingdom  [Verified Buyer]
GOLD Member since Sep 2005

Service & support  
26th October, 2006
Thanks for the speedy delivery
"My Poi are exactly what I expected and dealing with home of poi was hassle free. Thanks guys Will"
, USA  [Verified Buyer]
BRONZE Member since Oct 2006

Service & support  
25th October, 2006
Sock Poi and DVD
"Very quick delivery courtesy email followed. Excellet service will defo use again!!!!"
, United Kingdom  [Verified Buyer]
BRONZE Member since Oct 2006

Service & support  
25th October, 2006
Nice Work!
"I'am happy with the service and suport. It was esy to do changes in the order. :) GOD Work Home of Poi !!! :)"
, Sweden  [Verified Buyer]
SILVER Member since Sep 2006

Service & support  
24th October, 2006
Service
"I received a very efficient and swift service I am happy with the goods I received."
, Scotland (UK)  [Verified Buyer]
BRONZE Member since Sep 2006

Service & support  
23rd October, 2006
Having fun with my new toys
"Thanks for the prompt delivery. I love the pink fluffy ones for practice. And the ones with the tails will be good for indoor performances using black lights when I can't use fire. The DVD seems pretty comprehensive. I can progress at my own pace."
, USA  [Verified Buyer]
BRONZE Member since Oct 2006

Service & support  
23rd October, 2006
Customer service
"Fast response and helpful information. Thanks"
, USA  [Verified Buyer]
GOLD Member since Sep 2006

Service & support  
20th October, 2006
Super-fast Delivery!
"My poi arrived super-fast and were absolutely awesome! I will definitely be ordering again from Home of Poi in the future."
, United Kingdom  [Verified Buyer]
SILVER Member since Sep 2006

Service & support  
19th October, 2006
SPEEDY!
"I ordered a pair of snakes a week before an event and lo and behold they arrived in time to take them along. Outstanding thank you!"
, USA  [Verified Buyer]
GOLD Member since Apr 2001

Service & support  
19th October, 2006
thumbs up
"thumbs up"
, USA  [Verified Buyer]
BRONZE Member since Sep 2006

Service & support  
18th October, 2006
Service and supply
"Thanks guyz Recieved the goods in good time. Happy as a pig in mud. Hope to purchase of you again soon. Cheers Brad"
, Australia  [Verified Buyer]
BRONZE Member since Sep 2006

Service & support  
18th October, 2006
pleased with poi!
"service was really good arrived on my doorstep within the time specified now having lots of fun learning poi spinning :-)"
, United Kingdom  [Verified Buyer]
BRONZE Member since Aug 2006

Service & support  
17th October, 2006
service outstanding!!
"the friendlyness promptness and all around happiness that radiated from a crew who obviously care about what they do is what makes this business so great. That is the thing that they will never be beaten at. plus there is quality products; low prices; great range; (need I go on?)"
, Australia  [Verified Buyer]
SILVER Member since Sep 2006

Service & support  
17th October, 2006
HOP ROCKS!!!!!!
"As always my goods were delivered quickly and well intact. I am always amazed how fast I get my products from HOP on the opposite side of the planet. HOP you are my hero!"
, USA  [Verified Buyer]
SILVER Member since Sep 2005

Service & support  
17th October, 2006
Pleasant
"I received everything on time product was what I expected and more and I received emails letting me know when the order went through when it was shipped and asking how I liked it. Pleasant."
, USA  [Verified Buyer]
BRONZE Member since Sep 2006

Service & support  
17th October, 2006
Less than a week baby!
"I may have ordered a small ammount this time BUT! The service was timely (6 days). The package was well packed (dense cardboard + bubble wrap) The price was good (my entire purchase cost about $11 including delivery and shipping) And the followup e-mail was great. Definitly worth the 5 stars."
, Australia  [Verified Buyer]
BRONZE Member since Sep 2006