Reviews on Service and support

  
     31st May, 2007
Great Support
"Really friendly and helpful staff great service very speedy delivery (about a week) I will definitely be using the site again."
, Ireland  [Verified Buyer]
SILVER Member since Apr 2007

  
     30th May, 2007
impressive
"Top notch !"
, USA  [Verified Buyer]
SILVER Member since May 2007

  
     29th May, 2007
GREAT SHIPPING!
"Shipping Customer service and product quality are the most important features of a company. Home of Poi has it all! Quick and friendly e-mail response fast shipping and great stuff! I ordered some things from Home of poi on a saturday they shipped on sunday and I got my delivery in the mail on saturday of the following week! 6 days from New Zealand to America! This was my second order recieved from HoP. Home of Poi has everything I need. Great selection value and support. I won't ever need to shop somewhere else!!!"
, USA  [Verified Buyer]
SILVER Member since Apr 2007

  
     28th May, 2007
Faultless
"Wonderful team to deal with. Item was of highest quality but had a change of heart and refund was made promtly. I have now reordered and am looking foward to recieving the pois. Many many thanks HoP for the great service and the products you offer!!!"
, New Zealand  [Verified Buyer]
SILVER Member since May 2007

  
     26th May, 2007
Instructional video
"This type of customer concern speaks greatly for the company."
, USA  [Verified Buyer]
SILVER Member since Feb 2007

  
     26th May, 2007
excellent
"can't ask for more in the way of service expediency and organization. good job!!!"
, USA  [Verified Buyer]
SILVER Member since Feb 2007

  
     25th May, 2007
FAST!!!!
"After finding out that my order wouldn't come for 4-6 weeks I was sad :( but it came after only 2 weeks!!! Made me very happy! Home of Poi's delivery service well exceeded my expectations good job."
, Canada  [Verified Buyer]
SILVER Member since May 2007

  
     25th May, 2007
GREAT service!
"I can't believe how fast and courteous the service is from HoP! I live in California and my shipment arrived faster than many things I order from the US!!!! Thank you so much for making it so easy!"
, USA  [Verified Buyer]
SILVER Member since Aug 2005

  
     24th May, 2007
Good service
"Even though I managaed to mess up my own order HOP got onto it quick and sorted it out. And the fire heads are great! Thanks!"
, Australia  [Verified Buyer]
SILVER Member since May 2007

  
     21st May, 2007
Super good!
"Really good service and delivery."
, Sweden  [Verified Buyer]
SILVER Member since Jul 2006

  
     20th May, 2007
Fast and Easy..
"I can not stress enough on how long I had been waiting for the items I had purchased on this site. I purchased the items on a Monday evening (pacific standard)and it was shipped on a Tuesday. Knowing this I thought it would arrive in my mailbox by the following Monday. To my surprise it showed up in my mailbox on Saturday of the same week purchased. Other than that the website is so easy to navigate. Thumbs up."
, USA  [Verified Buyer]
SILVER Member since May 2007

  
     19th May, 2007
dear me...
"wow! fantastic service.. top class. i will deffooo be ordering more items from you guys! thanks for the speedy service.. download will be evn more pretty!! R xxx"
, United Kingdom  [Verified Buyer]
BRONZE Member since May 2007

  
     17th May, 2007
Very Happy!
"Was very impressed with the service. The site was easy to follow and straight forward the Poi I ordered arrived realy quickly and the after sales service I have received made me feel very looked after! Have recommended to lots of my friends. Thanks HOP. :-)"
, United Kingdom  [Verified Buyer]
SILVER Member since Apr 2007

  
     15th May, 2007
niiiice one
"excellent service prompt delivery. my bro lives in nz and our parcels take much longer! delighted with the wick top quality and soo much cheaper than the uk well worth the postage! nice one dudes!"
, United Kingdom  [Verified Buyer]
SILVER Member since Apr 2007

  
     13th May, 2007
Great Shipping Time
"The goods were very on time and i was very satisfied with the packaging safety."
, USA  [Verified Buyer]
SILVER Member since Feb 2007

  
     11th May, 2007
Fab
"Service was Fab! Got here in the 5 days! Was made up! Couldn't have waited any longer! Thank you very much!"
, United Kingdom  [Verified Buyer]
SILVER Member since Apr 2007

  
     10th May, 2007
COL DVD
"Ordering is easy and delivery was quick to Melbourne CBD. Very happy with quality and speed of service and highly recommend the service."
, Australia  [Verified Buyer]
BRONZE Member since Apr 2007

  
     8th May, 2007
Speedy!
"Fast service with friendly email confirming my order...I work in hospitality so I know good service when I see it"
, Australia  [Verified Buyer]
BRONZE Member since Mar 2007

  
     8th May, 2007
Quick!
"I placed my order on sunday me being in Canada I expected it to take a least a week. I was pleasantly surprised to get a phone call on friday morning telling me I had a package to pick up. Everything I ordered was there with enough packaging to keep it safe but still light enough to keep the costs down. VERY happy!"
, Canada  [Verified Buyer]
SILVER Member since Apr 2007

  
     7th May, 2007
great first order
"Thank you HoP for the goods and great service and support. it was a pleasure and hassel free experience...i'm sure i'll be ordering more in the future...gracias. thomas"
, Germany  [Verified Buyer]
BRONZE Member since Apr 2007

  
     7th May, 2007
Wow
"I placed my order expecting it to take a long time since i am in Canada but it arrived super fast. I was truely amazed and i have recommened my friends who want to learn to this site. Thanks for my new Poi :)"
, Canada  [Verified Buyer]
GOLD Member since Apr 2007

  
     5th May, 2007
None better than HOP
"I havent been buying from the internet for more than a year probably but i can easily and happily say that home of poi has the fastest service and the highest quality products my orders are always expected to take a week or so to get to be being that they are shipping from new zealand and im in utah US which is quite far away. I have never had to wait the full week and i couldnt be happier about it thanks home of poi and keep up the great work!"
, USA  [Verified Buyer]
GOLD Member since Oct 2006

  
     2nd May, 2007
dublin ireland
"I am a dance teacher from Dublin Ireland with over 50 kids in my group from the age of 5-25. I bought glo light sticks (battery operated) off Home of Poi. We used them in our danceshow on the 29th April to a sold out show and the reaction from the audience was brilliant. they were cheap to buy but yet they looked expensive when we danced with them. We will definitely be using Home of Poi again."
, Ireland  [Verified Buyer]
BRONZE Member since Apr 2007

  
     1st May, 2007
Quick-n-Easy
"I got my stuff exactly on time and I'm really enjoying what I ordered...I would recomend this site to just about anybody...I even plan to order from here again verry soon!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2007

  
     27th April, 2007
HOP - in one word professional!
"Home of Poi have earned my sympathy with their affordable prices lightning-fast shipping and amazing catalogue! It is a rare and valuable thing that for an underground community like juggling there is such an international platform especially if you consider the professional quality durability and experience with which HOP tools are produced! Any juggler is lucky that they have such professional-grade material available through Home of Poi!"
, Netherlands  [Verified Buyer]
SILVER Member since Apr 2007

  
     25th April, 2007
Perfect people
"These guys are great they deliver damn quick with no hassles would recommend them to any one!"
, Wales (UK)  [Verified Buyer]
BRONZE Member since Apr 2007

  
     25th April, 2007
Fantastic!
"I ordered something from a US apparel company the day before I placed my HOP order - and my HOP order came SOONER! Impressive - HOP could get a package halfway accross the world faster than clothing could make it across this country. In addition all my things arrived in heavy wrapping (and perfect condition). I wasn't disappointed!"
, USA  [Verified Buyer]
BRONZE Member since Apr 2007

  
     18th April, 2007
Great Product great service fast delivery!!
"I received my order really fast considering it was being delivered from New Zealand to Canada. Everything was exacty as described I'm thrilled with my new fire poi and video. I will definetly be ordering all my future poi products from HOP!"
, Canada  [Verified Buyer]
BRONZE Member since Mar 2007

  
     18th April, 2007
Fast and efficient
"My order was at my door 7 days exactly after my order just as promised and my e-mailed questions were answered by the next day at the latest"
, Australia  [Verified Buyer]
SILVER Member since Apr 2007

  
     17th April, 2007
Wonderful Service and Support
"I ordered a new poi set for my husband and was surprised at how quickly the order was processed and shipped. I was so happy with the products that I ordered my own set last night. I will continue to be a loyal customer. You can't go wrong with a company like this one!"
, USA  [Verified Buyer]
GOLD Member since Mar 2007