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2 Star Reviews for Fire Fans Kit with 3 inch wicks

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Fire Fans Kit with 3 inch wicks  
     23rd September, 2015

The stokes were bent
"My fans arrived with a few stokes bent and I was simply asked to bend them back despite I made it clear that they were not at their original factory standards. The fans were merely wrapped up in bubble wrap in order to be shipped across the world and that clearly proved it was not a safe enough packaging. But Home of Poi did not accept responsability."
, United Kingdom.   [Verified Buyer]
SILVER Member since Jul 2014

Reply from Home of Poi: "customer has been contacted and assistance given, if the customer is not happy with the assistance given to fix the fans then a replacement pair will be sent out for replacement."