28th July, 2017 Take CARE of your ball "The ball is acrylic of high quality but NONE of the acrylic balls can handle a fall on concrete .. I learned this the first day when i took it to an event . now they all have inclusions . Also the Large 4 3/4 one i bought i love it . It has good weight and balance and is very clear . Still looking for a cleaning supply to make it more shiny , also need a bag to carry . Other than that I play with it regularly and will probably buy another from HOP. I love these guys . The money was withdrawn from my account and the item was shipped promptly . It ships from New Zealand which I was not aware of until i got the package . Thank YOU HOP!!!" Joshua Shaffer, USA. [Verified Buyer] SILVER Member since Jul 2017
19th November, 2015 What should be a small handling mistake... "The $1 bag I got with my $70 acrylic ball was too small, and upon attempting to force the ball into the bag hoping it might stretch enough to fit the ball, I tore the inside sleeve of the bag and unknowingly exposed the tiny metal grommets that hold the bags drawstring in place immediately putting a nasty scratch into the brand new large pricey acrylic. Not stoked about that one. Tried buffing it out with some acrylic polisher to no avail. If only the $1 bag was the right size...or didn't have sharp metal grommets built into the bag... Warranty coverage?" Jeremiah, USA. [Verified Buyer] BRONZE Member since Dec 2014
Reply from Home of Poi: "Sorry to hear this has happened, customer has been contacted in regards to this issue as unfortunately the acrylic ball pouch purchased is not made for the size acrylic ball that was ordered shown on the ball punch product page here: http://www.homeofpoi.com/shop/productDetails/Large-Protective-Carry-Pouch-for-Single-Acrylic-Ball are in discussions now with the customer on a few options to proceed."