Forums > Help! > Pod Poi not charging

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Paul OSheaSILVER Member
1 post
Location: United Kingdom

Apologies if this has been asked before.
So one of my Pod Poi is not charging.
Noticed a few weeks back that it went out before the other so stopped using them for the night, went to charge for use tonight but nothing is happening. No pulse light indicating it's charging. Will turn on when plugged into a power source but will not actually change.
Anyone able to offer any fixes or advice?
Many thanks in advance

MalcolmSAPPHIRE Member
HOP admin
1,049 posts
Location: New Zealand

Sorry to hear you are having trouble with your capsule light.

Always make sure the Pod Poi are fully charged or have been left on charge for a while before testing.

Also even trying a different charge cable you have around the house may also work best that you know is working correctly.

Capsule Testing:
1. hold button while capsule light is off:
- if ANY charge level is indicated (red-green) = GOOD
- if no indicator = step #2

2. plug into USB for 2-3 seconds ONLY:
- if any color light = unplug & go to step #3
- if no light on charger for any amount of time = try a reset:
- if still no response, capsule is defective.

3. after unplug from USB:
- if dim white or fade-off indicator = battery is fine
- if immediate dark on unplug (no lights AT ALL) = confirmed issue w/ battery.

Let me know how you get on with all of the trouble shooting tips.

May your balls always burn

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